DealerCenter Erfahrungen

Relatively easy, integrates very well with adding inventory, and submitting deals to lenders.

Best software ever used, very easy to use.

LOVE EVERYTHING IS IN ONE PLACE VERY GOOD AND ORGANIZE!!

NOTHING AT THIS TIME EVERYTHING IS WORKING GREAT

System down all the time,
cant print reports, without downloading to excel
No customer service
No one ever returns your calls, unless weeks later

The features I like most about DealerCenter is that everything is located in one central location. The functions are easy to understand and the cloud based software allows me to work from home or auction!

The features I like least would be the price I pay each month, but it is compatible to other DMS softwares which don't include all in one services, or cloud based software.

Easy to use CRM automates everything we need. Add that to the DMS and you have a super system

I like everything about the system especially the mobile app

I love that you can manage your entire business from one platform. They're CRM is the best I've ever used, especially for the price point, the inventory management is so user friendly, their websites are great and can be fully customized, and we are able to submit to all our lenders in the system, EVEN OUR ROUTEONE LENDERS! No need for multiple software services when you use DealerCenter, they do everything!We used to use Frazer and made the switch over to DealerCenter and couldn't be happier with our decision. They were even able to migrate all our data over from Frazer for no additional cost which was such a huge relief and saved so much time. If you are a independent dealer and haven't switched to DealerCenter yet, what are you waiting for?!

I have nothing bad to say about DealerCenter

ExpertsThe design is a striking extra ,remarkably immediate and right I would suggest this with any PC clueless individual. Work area an arrangement highlights for assessing a strategy and it are exceptionally straight forward to coordinate prospects

ConsThe Cons is that states rules compromises the full impact of the doorway sellers focus offers that may be valuable with express circumstances, for example, structure completing work area work for new comers that may not recollect where the clients ought to sign documentation.

That I can manage my business all in one which saves me a lot of time and makes the whole selling a car process a lot easier.

The only thing I don't like is my facebook integration has not been set up fully, but my rep is working on it.

The service and ease of use. We have an amazing Rep, [sensitive content hidden] , who goes above and beyond to ensure our business is on the right track with the right products!

None.... all is good!.

Reporting or analytics features are better.

Customer support should get improved in future

Integration with DealerTrack & Route One, Dealer Group Setting, You can't beat the price...

Some of the forms, ie; the credit application doesn't carry over a lot of the fields necessary for some of our other lenders and isn't as user friendly as I would like to see. There's almost too much information and too many screens.

DealerCenter is an amazing tool. I used to work for some of the biggest franchise dealer groups in the country and their CRM system matches up right up there with the big names in the industry like DealerSocket, VinSolutions, etc. Not only is DealerCenter simple to use, their service is impeccable. Our customer service rep made a special in person visit to train me and my entire staff the ins and outs of how the CRM is supposed to work. He has had experience from Autotrader and he used to be my rep with them and he has brought a level of expertise that no one has ever delivered to our dealership in the past. Awesome products but even better service! I highly recommend DealerCenter!

There are a few items that I would like them to add like adding pictures and their titles of the salespeople on their signature lines for the e-mails. Nothing major, but would still like to see. Regardless, for the price, it's still the best value compared to VinSolutions, DealerSocket, DealerTrak, etc.

We have a, family owned, Used Car Dealership and having this software at the core of it helps us stay ahead of the other guys, with its user friendly interface and incredible range of options. It was an easy choice going with this program.

There isn't anything wrong with it. The only thing that could possibly come close to a bad mark is, I wish I had more time to train with the amazing people they have at tech support and learn all of the features

Working with the support staff, she has been worth her weight in gold, as she has walked me through all of the necessary stages that I needed to know, the software gives you some valuable tools that allow you to be able to figure some things out in advance that helps you to better present your product to your customer. However, She is excellent in showing you the fine points that help you to know the in's and out's of the software and helps you to be proficient in the use of it. Especially when you are figuring the deal and what will be approved, this is where you make or lose money and it was her help that taught me how to navigate this area proficiently. You can't always get her right away as she has a lot of clients but she will always get back to you and if she knows you are having a problem she with try to work it out so she can be available. You can't ask for any more than that. However, when she sees you have an area that you need help she will make sure that she trains you on those areas.

There is not a lot to dislike about it. It is what it is, it's a tool to help you sell your products. It does what it is designed to, provide you with information needed to present an informed decision to your client. It's up to you to learn how to use it efficiently.

Easy to use for accountingIt allows to create more market

Not too many drawbacks with the use but it must be improved

What I like the most about DealerCenter is the help I received from team. We've had DC for many years & was not using all the features, but now I learned all that DealeCenter can do for me! I can print window stickers, I set up a fully integrated website & also will be getting a logo made through DealerCenter as well. DealerCenter makes running my business easy & streamlined. I will also will start using DealerCenter to help track my BHPH payments. I'm very excited to start using DealerCenter to run my entire business!

What I like least about DealerCenter is nothing.

Dealer Center offers so much more than what I initially thought I would use it for. The ability to connect to lenders inside the system and pull reports make using a breeze. Dealer center is makes running my dealership efficient and I have never had to deal with a rep that wasn't helpful. They all go out of there way to teach me how to use the system correctly as many times as I need them to. The website is fantastic and being able to upload photos from the mobile app means I can have fresh photos for marketing.

I like everything about the software. I don't have any reason to complain.

I love the mobile app and VIN scanner. Super easy for me to add vehicles to inventory

Nothing comes to mind at this moment right now

We weren't sure on how making the switch from Dealr.Cloud to Dealer Center was going to be but with the help from the Dealer Center support team, they have made the switch as easy as possible! The sheer knowledge & great response time has been what really makes the difference. 10/10 recommend giving Dealer Center a try! Huge shout out to Saul & Mackenzie for all your help!

It can be intimidating at first, because they literally have and can do EVERYTHING you need to do for your dealership, but with the help of my reps, who are always more than happy to help me out and point me in the right direction, it is more than worth taking the time to learn

Payment processing is now so EASY to do! Integration is free so it was a no brainer deciding to go with it. Best training ever by [SENSITIVE CONTENT]

Integration is fairly new for us so there's really nothing that we don't like but if I find something, I'll be sure to update this review!

I like that DealerCenter staff is very professional and patient

no complaints about this system at the moment

We switched to DealerCenter earlier this year and have had great success! I enjoy all of the features and the great customer service. It is so easy to reach out to any number of reps in the company and have someone walk you right though any situation. My current rep, Sate as well as my initial rep Josh have been incredible! It is always like catching up with an old friend whenever we talk. I look forward to the growth of DealerCenter and the new features to come!

The only thing that I don't just LOVE about the software is that no matter what finance deal you submit, it goes to Westlake. I understand they are partners, but sometimes I know they aren't the right fit for my deal.

The ease of use and ability to do multiple tasks in a single environment is what most appeals to me. The customer service support line in general is bar NONE the best in the industry. My account executive gives me the personalized attention that's sorely missing by the competitors.

The amount of window popups required to do the simplest of tasks is a little bothersome and creates delays in usage once too many windows are open.

The system is a great add on ,very simple and accurate i would recommend this with any computer illiterate person. Desk a deal features for estimating a deal and organizing prospects are very straight forward

The Cons is that states regulations compromises the full effect of the opportunity dealers center has to offer with certain situations such as form signing for new comers that may not remember where the customers should sign documentation.

I have a better understanding now of how the CRM tool can help me automate my business. It gives me the same level of tools that franchise dealerships at a fraction of the cost. Very user friendly compared to all the CRM tools I've worked with over the last 15 years.

I have used DealerCenter for over 3 and a half years and I see the improvements and the adaptation with new technology and catering to real world dealership needs.