CleanCloud Erfahrungen

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215 Bewertungen

- Branche: Hausmeisterservice
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Just keeps getting better and better
Bewertet am 22.8.2018
Overall, it's been a blessing! I have trained new staff in as little as an hour. The new...
Overall, it's been a blessing! I have trained new staff in as little as an hour. The new improvements are saving my staff time which saves me money! I love the fact that I can log in on my phone and do pretty much anything necessary from the field! LOVE THE TECH SUPPORT STAFF BTW!!! They are so responsive and have gone out of their way to help us be successful in implementing this software into our company!
Vorteile
I was blown away by the ease of use and functionality of CLeancloud! They are making little tweaks and improvements frequently and my staff and I love it!
Nachteile
Even after you delete an item if say you enter it in twice, it will still show up on the receipt.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
excellent POS system
Bewertet am 21.10.2024
I love the customer service and the fast customer support
I love the customer service and the fast customer support
Vorteile
The application is very easy to use
I love the dashboard
Nachteile
inventory reporting and functionality
The system can use more reporting options built in so you don’t have to export your data
Antwort von CleanCloud
Great to hear you're getting on so well Victor. Thanks for the feedback re: reporting, I'll escalate that internally.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Satisfactory
Bewertet am 21.10.2024
Overall very good, they update features from time to time.
Overall very good, they update features from time to time.
Vorteile
Ease of use, very easy to change things and update items.
Nachteile
Lack of basic features but it’s getting better.
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Making life easier for Laundromats.
Bewertet am 22.10.2024
Im very happy with clean cloud once you get used to it its very easy to use, adding new items,...
Im very happy with clean cloud once you get used to it its very easy to use, adding new items, updating my prices,text notification, pick up and delivery, having an app, I feel like clean cloud have it all to run a Laundromat/dry cleaning business.
Vorteile
I like clean cloud text/email notifications when orders are ready, my costumers love to know when their orders are ready for pick up.
Nachteile
the only thing I dont like about clean cloud is the file format they use to download reports. Im used to PDF files.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best dry cleaning software!
Bewertet am 21.10.2024
Been with cleancloud now for 7 years and could not be happier. Great software, great service and...
Been with cleancloud now for 7 years and could not be happier. Great software, great service and competitively priced.
Vorteile
Love that the software is easily accessible anywhere I am. If I am on vacation and need to go in and check my metrics … it’s there. If I need to adjust a customers order…. I can with a few simple clicks.
Nachteile
They are based in London so their response time sometimes lags.
Antwort von CleanCloud
Amazing, glad to hear you're so happy with the system Mike!
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Clean Cloud helps transform Laundromat
Bewertet am 22.10.2024
Overall It has been great! It has helped to give me a more accurate assessment of my business and...
Overall It has been great! It has helped to give me a more accurate assessment of my business and the customers love it!
Vorteile
The ease of use and all of the available metrics about sales and the store it provides
Nachteile
I don't like that you can not skip reciept printing and still use cash drawer
- Branche: Versorgungsunternehmen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Good tool work
Bewertet am 21.10.2024
I have a good things to say about clean cloud because is my best work tool.
I have a good things to say about clean cloud because is my best work tool.
Vorteile
The easily to use and doing the work for me
Nachteile
The fastest to register the products and help that they give us.
Antwort von CleanCloud
Thanks for the feedback Irma
- Branche: Kunst & Handwerk
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Cleancloud the best system for cleaners
Bewertet am 21.10.2024
Excellent and fast answers whe i have problem with the system
Excellent and fast answers whe i have problem with the system
Vorteile
Efficiency in the processing
All in one
Nachteile
In the tag ticket dont show all the costumer information but its not big deal
Antwort von CleanCloud
Thanks for the feedback Marlyn, I've passed this back to the team
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Multi-Store
Bewertet am 21.10.2024
Vorteile
Easy to use, ability to quickly add additional store, along with cloud access to data. You can add additional in less than 10 minutes of time, it is really great if you are adding stores with similar retail offerings.
Nachteile
Directly not being able to cancel or refund orders submitted.
Antwort von CleanCloud
Thanks for the feedback Amit!
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Very good software and features for drycleaner
Bewertet am 21.10.2024
I enjoy Cleancloud for two years. I can use and check my account every where.
I enjoy Cleancloud for two years. I can use and check my account every where.
Vorteile
Fair price and fast update, customer request feature is very useful.
Nachteile
Cloud base software has Always risk when internet down.
Antwort von CleanCloud
Glad to hear you're getting on so well with it, thanks for the feedback.
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
All in one, Easy to use dry cleaners software
Bewertet am 8.10.2020
The team behind this software obviously cares about the product they are delivering. Anytime I had...
The team behind this software obviously cares about the product they are delivering. Anytime I had an issue, it seemed like a dedicated team of coders would tweak my system to make it work for me. It’s fast, modern, and has helped me make new customers and retain them. Well worth the purchase.
Vorteile
All the integration with Marketing, Text notifications, plant mode, accounting, etc is so useful and really makes this the only software that was worth the price. The fact that I can use my iPhone as the entire POS is amazing, just log into CleanCloud from any browser and you’re ready for business. Also, I got to keep all my hardware, these guys made their software work for me, NO other company did that for me.
Nachteile
There really aren’t many things that stood out as unlikeable aside from the price. I would love to pay less for this product but I cannot say that i am not getting my worth from it. It is not a US based company, but they have dedicated staff to help you with all issues via email, although calling would be easier sometimes, but I rarely have issues to begin with once I completed set up.
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
CleanCloud Delivers
Bewertet am 29.9.2020
We started off slowly implementing and still haven't implemented 100% yet but for the price...
We started off slowly implementing and still haven't implemented 100% yet but for the price compared to other similar software, this can't be beat. Why pay monthly royalties that you've worked hard for, when you can pay a flat rate fee. This is how it should be done and we appreciate them.
Vorteile
Great software that is easy to use once you've played around with it for a bit. They are constantly adding new features and making things easier. We wanted something simple that would alert customers when items are picked up and dropped off and this does that very well. It is also great for routing and overall management of orders in our warehouse. We really like it and so do our customers.
Nachteile
Really only support is by email. I was able to get a phone call when I had an issue that wasn't easily resolved. I have a small list of "like to have" items that they have been receptive to looking at and hopefully some of those will get implemented down the line.
- Branche: Hausmeisterservice
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Perfect for delivery laundry
Bewertet am 15.6.2022
Very simple to use and quick opening of new market
System in French language
Very simple to use and quick opening of new market
System in French language
Vorteile
It’s a complete solution for laundry with delivery service
Nachteile
If we can have a feature to make a refund ticket when a customer was refund
A board to see all the delivery and pick-up of the day/week for one and/or all stores
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Cleancloud POS
Bewertet am 21.2.2024
Vorteile
Cleancloud is cloud based and this is very important feature for the business.
Nachteile
Cleancloud provide the required services that we need for the business, so the business doesn’t have cons for this cloud based POS software.
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
CleanCloud Works
Bewertet am 20.2.2024
Vorteile
ease of ticket input for customer orders
Nachteile
Do not like the new invoicing system. Do not like that we can't post partial payments or overpayment by customers.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Cosmopolitan review
Bewertet am 20.2.2024
Vorteile
App and everything that comes with it,
Driver app
Nachteile
Customer support
Takes to long resolve issues
Lots waisted time
Antwort von CleanCloud
Thanks for the review Costa. I'll pass on the feedback re: Support. It might also be worth checking out our Facebook Community pages to see if your question has been raised there previously. https://www.facebook.com/groups/151508350110336/
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Clean Cloud
Bewertet am 6.3.2024
Very positive. I've been happy with CC.
Very positive. I've been happy with CC.
Vorteile
I love the updates they keep rolling out. Their customer service has continued to improve! They have been doing a great job with helping with any issues. Receptive and professional. Adding some great features. They're improving ease of use, although it is pretty straightforward.
Nachteile
Some features are a little clunky. But technology, eh? Nothing is perfect.
Antwort von CleanCloud
Thanks for the feedback, so pleased to hear you're getting on so well with the software
- Branche: Textilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Exceptional
Bewertet am 5.3.2024
Vorteile
Very user friendly. Easy to add products,
Nachteile
I have no issues at all with Clean Cloud
Antwort von CleanCloud
Thanks for the feedback Julie, that's great to hear!
- Branche: Gastgewerbe
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Support is attentive
Bewertet am 29.2.2024
Vorteile
Easy to use but sometimes there are factors that is hard to understand
Nachteile
There are times that my customers had a difficulties in paying by app. Sometimes the link was broken when you sent it to clients
Antwort von CleanCloud
Thanks for the feedback Don. If you have any issues please do contact our Support team and they'd be happy to help
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Intuitive and always being updated
Bewertet am 19.10.2023
Setup took a little longer than expected because I had to manually go in and set the pictures for...
Setup took a little longer than expected because I had to manually go in and set the pictures for each button. Overall I am very happy with the product, and love how I am getting notified everyday on updates and improvements they are making to the system. Next for me is to start getting the custom app developed for my business. Clean Cloud is helping us to bring our business into the 21st century and stand out against our competitors.
Vorteile
Everything is where it should be. Finding what is needed is possible with just a few clicks. Training employees on this software is also a huge bonus, because the buttons have pictures, and it makes it quick to learn how to do the basics when I have turnover at one of my stores.
Nachteile
To have pickup and stops from my driver to my other stores, I have to set up my stores as a customer. This creates orders like it would for a regular customer. So everyday, I have to go in and delete the orders that were created for the store after my driver picked up the items.
Antwort von CleanCloud
So glad to hear that you're seeing the benefit from CleanCloud Nicholas. Lots more updates planned!
- Branche: Bekleidung & Mode
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Top quality epos system
Bewertet am 20.2.2024
Vorteile
Remote access
Easy to change items
Good overview of finances
Nachteile
Unable to do stock take
System automatically sets wrong discount amount
Antwort von CleanCloud
Thanks for the review Amyn!
- Branche: Einzel- & Familiendienstleistungen
- Unternehmensgröße: Selbstständig
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
LeAnn's Clean Cloud review
Bewertet am 21.10.2024
My experience with clean cloud was very positive and the exact tool I needed to run a business.
My experience with clean cloud was very positive and the exact tool I needed to run a business.
Vorteile
The customer service when setting up Clean Cloud was so helpful. The staff really went above and beyond to help answer all of my questions.
Nachteile
Not being able to cancel automatic orders.
- Branche: Sportartikel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Easy to use
Bewertet am 6.3.2024
Pretty good as a whole but needs some work.
Pretty good as a whole but needs some work.
Vorteile
Easy of use and integrates well to our system.
Nachteile
Clunky and limited in areas and takes too long to make improvements
Antwort von CleanCloud
Thanks for the feedback Karen!
- Branche: Textilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Good
Bewertet am 26.4.2023
I like clean cloud because it is easy to work on it, but the service is not that good, and we don't...
I like clean cloud because it is easy to work on it, but the service is not that good, and we don't have anyone to talk, because sometimes is difficult to write your need.
Vorteile
Give us immediate information about the business
Nachteile
I don't like the service because sometimes we need to talk to someone to express the problem and writing your problem is not clear for the technician to understand what we are trying to express.
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Clean Cloud saved me TIME
Bewertet am 13.1.2022
Excellence experience. They also submit suggestions for improvements for features that they do not...
Excellence experience. They also submit suggestions for improvements for features that they do not offer.
Vorteile
Order and customer tracking and inventory is the best use for us.
Nachteile
There isn't an option for international payments. Once that feature is added I will definitely use it.