Guesty Lite Erfahrungen

User friendly & easy to navigate the website

Nothing everything about this site is great

I am very happy with the integration modules allowing cross promotion between platforms, and the ability to manage smart locks via the site relieves a lot of stress and reduces manual input required.

The calendar functionality used on a mobile device, can be a little more user friendly. Often when editing current reservations or updating blocked out dates, it takes a few hops, skips, and jumps to get the task accomplished.

Guesty for Hosts does the minimum well, but there are other better products out there for less money.

Guesty for Hosts has poor customer support. They treat Guesty for Hosts very badly and seem to have little regard for Hosts users compared to Guesty for Pros. They focus all of their time and energy on the Pros. Why even have a Hosts level if they don't support the users or update the product. They do false advertising to draw you in only to discover that most of the integrations with other products are only for the Pros subscription and the Hosts level.

Extremely easy to navigate, integrate, automate, and manage several properties an several different booking channels.

Customer Support, although helpful, lags in response. Back and forth communication can some times take days.

It's easy to use and consolidates all the booking channels into one place. Set up is easy.

Wish I could use different payment processors other than stripe or PayPal.

Nothing to be honest. Poor support and calendar combination

Very unreliable, double bookings off an on but in the last week we had 4 double bookings. This added so much work to us and trying to iron out the issues with upset guests. No response from support for days of reaching out. When we canceled our subscription , low a behold… constant contact. Cost us time, money and host ratings

That it pulled my Airbnb listings into one place

It often doesn't load, it doesn't tie my listings into the right place sometimes, notifications to the cleaners don't go out more than they do go out, the support is atrocious takes week and sometimes months to get back to you (3 months is my record for a reply)

The application provides us with a one-stop management portal.

Very easy to use and manage multiple services

Flexibility and absence of sophisticated pricing tools and AI

I love the calendar integration and automated messaging, it just makes the management seamless.

Price Optimizer hasn't been working for me, the prices are too high compared to other local rentals and thus my place hasn't been booking.

Easy to use compared to some software of same kind.

Use with other applications like expedia central

People are very helpful
When I need help they respond very quickly with their explanation.

I don't have anything to say that I didn't like with Guesty for hosts

Multi-channel management and auto generated messaging to my team.

Still some limited connection with TripAdvisor and other listing sites.

Love the messaging, financials and calendar functions.

sometimes the app can malfunction which causes me to need to shut it down and restart

Guesty for Hosts is very user friendly channel manager. The platform offers many great features, but some of my favorite are the automated messaging, review, cleaning sscheduling system, and website builder.

When using a channel manager, some platforms limit your capabilities via their platforms, that is the only downdraw I can think of at this time.

Very good to manage multiple listings, we manage 3 and it’s been pretty seamless

Did have one issue with a double booking once via booking.com. It was a known issue that was rectified quickly

Integration with AirBandB; user friendly and ease of use

It was somewhat time consuming to set up initially

All works smoothly, website builder and integration with several platforms

Only 3 platforms... it should manage at least TripAdvisor and Trip.com

If the bugs would be resolved it would be fine. Why are you rolling out new features like Guesty Capital if you can't even get your basic services right???

Bugs and disconnecting features. Pricelabs disconnects and their customer service won't get back to you for days/weeks. There are issues with their automated messaging not sending and with the lock codes not being created.

There's no better way to manage multiple platforms than Guesty for hosts - the unified inbox is incredibly helpful to manage bookings and messages, especially if you're listed on booking.com.

If I can change anything, it would the be the homepage view on desktop. It's not a great dashboard and would be more helpful to have a typical dashboard like in other apps.

- Extremely easy to use
- Organised
- Reliable
- Loads of features that automate your Serviced Acommadation

You can only get customer service through email which is quite slow (expect a day or to for a reply) - Would be better if they had a live chat feature. I knows its abit fussy but that would make the software a 10/10

Everything is synced in one place and it's very easy to use

Everything is great. Slightly expensive monthly cost. But seems to be worth it

Having integrations with Turno makes housekeeping super easy.

Integration with VRBO could be better but this could be VRBO's issue

Guesty is affordable for individual hosts and provides all the automation that you would hope for, my cleaners were all familiar with it and prefer it's notifications to co-hosting, and it allowed me to share my space on multiple channels as well as independently listed. Worth experiencing the trial for features.

Website UI is a little wonky in places, but still usable.