Perdoo Erfahrungen

The support team were always quick to get back to us. They acknowledged problems but didn't fix any of them - but they were quick to acknowledge.

It doesn't really work. We found figures were overwritten constantly (to the extent we wrote the figures, with workings, in descriptions). Descriptions for key results were often overwritten while browsing through. Update emails were just question marks - [SENSITIVE CONTENT]

Reported all of these to Perdoo, none were resolved (we got an email saying it was in certain situations, but we continued to experience problems, we didn't pay $2k to be beta testers to MVP software).

The "forms"/"templates" in the platform help to create the right definition for each objective or Key Result, which for me is the most challenging part of the process. The check-in function is really helpful for keeping the focus during the cycle.

It takes some time to customize the views based on the filters (cycle, owner, objective). Some of the metrics in the health report are not relevant for me: it would be great if I could customize it a little bit.

I like that this app is focused on one thing (OKRs), and does it well, without the bloat of other management frameworks and processes that some other competing tool try to include.

The company also keeps adding features that actually improve our OKR management process, like the new checkin functionality, explore feature, and more.

Occasionally (although not frequently), it has some small technical glitches, like an update to an objective not being saved on the first attempt.

We like the weekly check-in process, and the user experience around showing progress on Objectives and Key Results. It's easy and intuitive to setup and update OKRs. Particularly I appreciate the aspect of Perdoo that connects together KPIs and OKRs as both being critical to achieve goals. The feature to track initiatives is also a nice tweak to the traditional OKR model.

Clearly a product that is still being rapidly evolved - there are some rough edges and bugs we've reported to support and had put onto the product road map but there is limited visibility into the upcoming road map and recent releases. For instance arbitrary limit of KPIs (4), and the inability to look at OKR insights for sub-groups within a business unit.

I't easy to understand and offers great functionality, I particularly find the roadmap very useful. Looks good too and even for people on our team new to OKR's, it's a very hands-on way to start working with them.

Ran into a "something went wrong" screen once or twice, but not on key features. I think this has already been fixed too. Have not yet reached out to support, but judging by the product, it is probably fine as well.

+ Simplicity: It’s easy to work with Perdoo
+ Progress Visualization: if your objective of buying an OKR software is to visualize what matters and the progress on that, Perdoo does it great. Particularly, “Insights” section gives everyone a big picture on how we are doing in a glimpse.
+ OKRs and KPIs in one software

- No robust notification system: Perdoo can notify you via email and there’s slack integration which you can use to push every change in every OKRs to one slack channel, which is not practical.
- There’s no Mobile app, technically there’s a mobile app on Google Play but it’s useless.
- Meaningless limitations: If you choose to have stretched OKRs (which you should, its’ OKRs nature), Perdoo only enables Google’s 0.3 – 0.7 – 1.0 model, which doesn’t let a less stretched model like 0.4 – 0.8 – 1.0

We are strong believers in OKR to help the organisation to make ambitions measurable, prioritise initiatives and create a better understanding of the link between daily activities and the overall strategy. Perdoo is a great tool to streamline this administrative process around it. It improves structure, standards and visibility within our organisation and helps to align feature teams, Sales, Marketing, Risk etc.

As a tool in development, we are sometimes unable to customise the views and overall set-up to fit our specific needs. Luckily, these feature request are recognised by the Perdoo team and picked up in their roadmap (e.g. updated explorer and roadmap)

The software is functional and does what it's supposed to do. After a bunch of research we thought it was the best OKR software on the market, and it was clear from their blog and site that they knew the space quite well.

The major issue is that the high cost for the software and the required coaching did not even come close to matching the value we received. Our first coach was hard to get ahold of, then left the company in the middle of working with us, then we moved to another coach, and she was great, but then was unavailable during our next round and instead we put back in touch with our sales person, but then he was out. I think they are a small well meaning company that might just be experiencing growing pains.

We were fairly new to goal-setting across the org, and Perdoo's resources really helped. We're now tracking all team goals in Perdoo and monitoring progress in team meetings with the support of their dashboards. It's a really focused tool - feels like they are very thoughtful about what they're building which is always nice to see.

Haven't come across anything I dislike up to now. Really impressed.

Perdoo enables you to fully adopt OKR framework and it's easy for everyone in the company to use and get value from. It's well designed from a visually and functionally point of view. It's very useful for remote teams for collaboration and cutting down on email. Perdoo replaces outdated processes that use slow, non-mobile Excel/Word documents.

Easy to use; easy to setup; simple and easy-to-read user interface

Maps UI is a bit clunky;
Can't integrate easily with internal client data to allow auto-updating of key results
Doesn't allow weighting of OKRs
Doesn't allow auto-update of annual scorecards based on progress within quarterly scorecards (scorecards for each time frame have to be updated manually)

The above comments are based on feedback we received from our scale-up clients.