Paychex Flex Erfahrungen

Paychex Flex
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1701 Bewertungen

- Branche: Einzelhandel
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Better control
Bewertet am 7.10.2024
Useful platform for all employees to access important information and control of arrivals and...
Useful platform for all employees to access important information and control of arrivals and departures
Vorteile
Through Paychex Flex I can access my payroll receipts, have closer communication with human resources, have an entry and exit record to validate my hours worked, and have my benefits clear. It has been very useful because I can access it easily and at any time, an alternative to not bother human resources whenever I need them for payroll issues
Nachteile
Everything has been perfectly used and working perfectly, I have no problems or mistreatment
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great App For Getting Paid
Bewertet am 28.11.2024
My overall experience is not bad. Its a great app that offers a good amount of features I just...
My overall experience is not bad. Its a great app that offers a good amount of features I just would prefer an easier to understand app.
Vorteile
I love that Paychex offers a pay now option where you can get paid before pay day so that you dont have to wait to get paid to pay your bills or overdraft your accounts. It charges a small fee but absolutely worth it.
Nachteile
The app is slightly glitchy and they do maintenance often on the app. The apps dashboard is slightly confusing but it is customizable.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Paychex Flex For Small Business
Bewertet am 29.1.2025
Basically a solid service with excellent document storage and assists in productivity
Basically a solid service with excellent document storage and assists in productivity
Vorteile
Fairly easy to set up and utilize. Streamlines search for reports and forms
Nachteile
the terminology for forms under search makes it difficult to find some forms or reports.
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 3.0 /10
If your payroll is simple, try Paychex Flex.
Bewertet am 14.10.2024
Day to day ordinary payroll is a breeze. Requesting certain reports for work comp and union audits...
Day to day ordinary payroll is a breeze. Requesting certain reports for work comp and union audits was a challenge.
Vorteile
I could run my own reports when I wanted them.
Nachteile
It was hard to receive qualified support. It took almost a year to get our account transferred over when we were purchased by another company (FEIN)
- Branche: Bildungsmanagement
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Paychex Flex is worth the cost!
Bewertet am 11.11.2024
We have been using it for quite a few years now I took over as Director in 2019 and have been using...
We have been using it for quite a few years now I took over as Director in 2019 and have been using it myself since then. We use it to pay our staff and have never had any issues with they make sure to always let us know when we need to run it early due to holidays closures from the bank.
Vorteile
I like that Paychex flex allows multiple users to log in and work on payroll to allow for each person in each department to enter there staff hours.
Nachteile
There customer service isn't the best there are times it is hard to get ahold of our customer service representative and the representatives seem to have a high turn over rate.
- Branche: Telekommunikation
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great, enjoy using paychex!
Bewertet am 9.12.2024
Vorteile
Very user friendly for employees and management team
Nachteile
I wish it was more cost effective for smaller companies
In Betracht gezogene Alternativen
PaylocityGründe für den Wechsel zu Paychex Flex
Cost and familiarity since we've been using it for so long- Branche: Marketing & Werbung
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Its better than most.
Bewertet am 31.1.2025
Its better than most, but could be better.
Its better than most, but could be better.
Vorteile
Most things are all in one place, I wish they would add requesting time off in the app though.
Nachteile
I often find that my PTO is listed incorrectly and the menu navigation isn't the easiest.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Thanks Paychex Flex
Bewertet am 7.2.2025
This will help our business so much in the future.
This will help our business so much in the future.
Vorteile
I like the ease of navigation throughout the app.
Nachteile
I cannot think of anything I do not like about Paychex Flex.
- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Happy with the service and flexibility of Paychex Flex
Bewertet am 29.1.2025
Vorteile
The platform is widely used across the entertainment industry. It allowed my union members to access their paycheck info and w2s for multiple companies in one app. The representative for my area was attentive and always available to fix any problems that the support line could not fix. They are pro-active in maintaining customer satisfaction.
Nachteile
It can be a bit clunky to process paychecks for people who are paid in different ways. The layout could be a bit better.
Also there is a lot of sub menus that you need to access to adjust specific parameters for each employees. It can be quite confusing.
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Great for small office non construciton companies.
Bewertet am 10.1.2025
Was a fine payroll company if you do not work in public works construction.
Was a fine payroll company if you do not work in public works construction.
Vorteile
Easy to use, time cards where easy to enter
Nachteile
Did not have all reports needed for a construction specific company
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
This software is the easiest one for payroll in my experience.
Bewertet am 31.5.2024
Overall it is a real decent software to use. It is user friendly and has most all the features you...
Overall it is a real decent software to use. It is user friendly and has most all the features you need.
Vorteile
That I can review my W2 and all my paystubs in the same place whenever I need to and I can print them or download them easily. I love the clock in machine to.
Nachteile
The APP takes forever to log in a lot of the times. I would be on time coming back from lunch but by the time the app would open and I clocked back in I would be , sometimes up to 4 minutes late. Those minutes add up when you only get paid once a month.
- Branche: Kunststoffe
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Paychex review
Bewertet am 13.8.2024
Vorteile
I liked how the website was laid out. I also like how easy the hiring tab was to use. I really liked how everyone's PTO was on one calendar that administrators could see.
Nachteile
I did not like how if an employee used Paychex with a previous employer, it was very difficult to add them and separate the profiles.
- Branche: Luxusgüter & Schmuck
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Effortless Payroll and HR
Bewertet am 11.10.2024
Overall, my experience with Paychex Flex was positive.
Overall, my experience with Paychex Flex was positive.
Vorteile
Paychex flex simplifies payroll and HR by having all in one dashboards
Nachteile
I found Paychex Flex very user friendly. The only drawback was that the employees had occasional glitches with logging in.
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Physician
Bewertet am 18.12.2023
Horrific, the took payroll from another company out of my account.
Horrific, the took payroll from another company out of my account.
Vorteile
Nothing, terrible product. I was originally promised coasts would remain the same my entire life with Paychex. [sensitive content hidden] LIED!
Nachteile
Staff and support. Salesperson lied! [sensitive content hidden] Stated my monthly costs would “never change”
- Branche: Personalbeschaffung & -besetzung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Solid solution at an affordable price
Bewertet am 25.3.2024
Paychex Flex has been great to use. It has been good for us.
Paychex Flex has been great to use. It has been good for us.
Vorteile
It is easy to use and maintain. Set up was also easy with great support.
Nachteile
Some of the more involved things need support...but...it has always provided.
Gründe für den Wechsel zu Paychex Flex
I got a good feeling during the evaluation phase.- Branche: Pharmazeutika
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Let Paychex Flex become your HR Assistant!
Bewertet am 26.8.2024
There can be so many aspects with HR duties. Paychex Flex ensures that I don't miss or overlook...
There can be so many aspects with HR duties. Paychex Flex ensures that I don't miss or overlook any steps pertaining to setting up and managing employee's benefits.
Vorteile
Paychex Flex provides every function that I need in order to streamline every administrative step when it comes to our employees.
Nachteile
I haven't experienced any cons with this program. I don't anticipate this happening as it meets the needs that I have.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Useful application, but room for more flexibility
Bewertet am 8.10.2024
Overall I think it's good, but of course there is room for improvement on how flexible it really...
Overall I think it's good, but of course there is room for improvement on how flexible it really can be for users.
Vorteile
My favorite thing is that I can see all my tax forms on Paychex, that way I don't need to worry about losing my papers or asking someone for another copy.
Nachteile
I don't like that it limits how soon you can clock in and out. Sometimes I go on my break, but minutes later they ask me to come back and help someone else. But because you have to wait a bit before you can clock back in, it blocks you. Or at least that has been my experience.
- Branche: Automotive
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
EASY FOR ALL
Bewertet am 13.9.2024
Overall has been my preferred payroll and time tracking. It is very user friendly and everything is...
Overall has been my preferred payroll and time tracking. It is very user friendly and everything is conveniently sorted and categorized.
Vorteile
Extremely user friendly. We have many employees who are not very tech savvy and they all seem to enjoy the ease of Paychex Flex.
Nachteile
From the few years we have been using Paychex Flex I do not have much to complain or dislike about it.
- Branche: Hochschulbildung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
My Experience with Paychex Flex: Handy but not Perfect.
Bewertet am 29.11.2024
My overall experience has been good not much great it really help me I can do multiple work with it...
My overall experience has been good not much great it really help me I can do multiple work with it like handling my tax or time off requests and it has limited customization which is very concerning I wish I could customize dashboard more as per my need.
Vorteile
I like how easy its interface is very straightforward and user friendly. I can easily find any detail regarding paycheck or other benefits information also I love the mobile app its really a game changer. I can do my work even if I am not my desktop.
Nachteile
What I dislike about Paychex Flex is that sometime it does not load properly or its get slow which is irritating when I am in hurry also it literally bombarded me with notification which cause sometime I miss important notification.
- Branche: Verbraucherdienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Paychex Flex as easy as 1,2,3!
Bewertet am 27.8.2024
I have been using Paychex as the manager of a very busy salon. The Paychex Flex app and site is so...
I have been using Paychex as the manager of a very busy salon. The Paychex Flex app and site is so easy. Adding new employees is a breeze-and it allows the employee to be part of the process eliminating any mistakes. I can check it, review messages and act even if not at the salon. The Team at Paychex is amazing-always helpful and accommodating.
Vorteile
The EASE of use. Everything in the portal is clearly laid out and user friendly.
Nachteile
Not available...Love everything about it!
- Branche: Lebensmittelproduktion
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 3.0 /10
More experience needed for Account Managers
Bewertet am 2.1.2024
We had 3 account managers with Paychex Flex, the first 2 had challenges following thru on items, so...
We had 3 account managers with Paychex Flex, the first 2 had challenges following thru on items, so we requested new account managers. We discovered that account manager is an entry level position, all seasoned account managers have been promoted to specialists or phone customer service representatives. We finally received an account manager who had been an account manager for 5 years, called a senior account manager, but he wasn't very helpful and spoke mostly in "corporate speak" - not super helpful. He could at least understand what the problem was we were having, but he would have to pass along an internal ticket to get problems resolved.
Vorteile
It was user friendly in it set up and functions, however too many items required personal service running accurate payroll which required phone calls to account managers.
Nachteile
The account manager role is an entry level position at Paychex, so nearly all calls to account managers resulted in a response of "let me check with my manager and I'll get back to you".
- Branche: Lebensmittelproduktion
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 4.0 /10
Paychex Flex User
Bewertet am 10.9.2024
Okay experience overall but found it difficult to use at times.
Okay experience overall but found it difficult to use at times.
Vorteile
Easy to access from home
Nachteile
Too many features difficult to use or wasn't set up on my account. Many reports didn't pull when requested. Didn't have reports available in Excel format.
- Branche: Automotive
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Great software for small companies.
Bewertet am 8.7.2024
The overall software is great and easy to use; however, that seems to apply best to a small company...
The overall software is great and easy to use; however, that seems to apply best to a small company with fewer than 100 employees.
Vorteile
I liked the point-and-click functionality of the software.
Nachteile
This software seems to be geared for smaller companies, whereas the company I was working for at the time of using Paychex Flex had over 500 employee
- Branche: Verpackung und Container
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Paychex Flex Great Time Management Software
Bewertet am 15.8.2024
Vorteile
It was very easy to use and navigate. Clocking in and out was a breeze. It was also very easy to adjust time if someone forgot to clock in or out.
Nachteile
The 401k features were confusing to some people. They thought it could have been a bit more intuitive.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Paychex Flex Review
Bewertet am 21.10.2024
Vorteile
Intuitive software to see the paychecks and how much sick time off I have! If you are looking for a simple payroll tracker, Paycheck Flex would be a great tool for it.
Nachteile
I have not utilized any other features than checking the weekly payrolls (I much I got paid) and sick time, so if you expect any other advanced features, there would be another better choice than Paycheck Flex.