HR Cloud Erfahrungen

If you work in HR or as a manager in your company, you will love this product. With HR Cloud, you will forget about all the administrative tasks you spent so much time doing. Definitely a big time saver, as all HR processes are automated. Additional features are added frequently and the customer support is absolutely amazing. They are available 24/7 and the whole team really puts a lot of effort in solving any issues you might have. I would definitely recommend it to anybody, especially if you still do not have an HRIS software in place. Embrace the technology and let the software take over some of your work.

Every country has different work law requirements and HR Cloud does not initially meet all the legal requirements for countries outside the U.S., however the whole HR Cloud team worked really hard with us and offered solutions to completely meet our needs and cover any legal obligations we had. Great effort from the implementation team!

Ease of use and adaptability. I was a previous user of ADP at another company, and when I reviewed HRCloud, it reminded me of the great features found in that product. But HRCloud is BETTER! It is simplere to use and more adapatble; AND the team at HRCloud is able to make quick modifications that customize it to our use without rewriting the program or waiting for another release.

I wish I could see/do more as an administrator from the Hr Cloud App itself, but that isnt really a huge issue.

Excellent ability to build out hierarchal workflow tasks, whether complex or simple. Love the consolidated process for multiple departments to keep in one record tied to an individual employee. User interface is fresh and has a professional but friendly feel. They are very open to feedback and explore development/feature requests timely.

It is a very robust software and can be overwhelming to learn if the user is not tech savvy. I don't see this as an issue for most regular users, but I do think it's quite helpful for the implementation point of contact to have intermediate to advanced technical proficiency.

Our favorite part about this software is how customize-able it is. In our line of business this is extremely important as we have seasonal employee, independent contractors, and full time employees. They each needed their own on-boarding experience, off-boarding tasks, as well as intermittent tasks after they're on-boarded during their employment. HR Cloud is even working with us on payroll integrations for all three different types of employee statuses.

Once you get the hang of using the software, it will make sense and you'll be able to use it in your sleep; however, it was a bit challenging in the beginning.

What I most like about the HR Cloud software is that it gives our new hires the ability to use through their smartphones, and that it is user friendly. It was important to have a system for our employees to use that was not time consuming; our employees are in the construction field, having a computer is not an option most of the time.

What do I like least about is the software is terming or inactivating an employee does not take the task out of task option. The task build up and you have to cancel them in bulk. This is not a complaint at all I love the system.

I love how much you can customize and really tailor the system to fit the company's Onboarding needs. The tasks have proven to be super simple and fast for new hires to complete. I've seen a variety of new hires with different levels of technology knowledge jump in the system and handle all the items necessary to get them successfully onboarded into the company. We are a large company with many different hire types, and we've been able to customize each hire to receive what they need seamlessly. We use the tool strictly for onboarding, getting new hire documents complete and for that purpose we've had an awesome experience so far.

There are a few really advanced things that the system can't support. But most of the requests we've had, HR cloud has been able to produce down the road, or put it on the road map to roll out at a later time. The complex task feature is great, but I've noticed that downloading a document and completing that task can't successfully be completed on an iPhone (I've heard feedback that it can be done on an Android). Unless it's user error, this is what I've seen and heard with that specific task. I'd like to see the system have the capability to send direct e-mail communication to new hires and current employees, rather than it being a task to complete in the actual system. I'd like to also see the capability to increase the amount of user types within the system, and allow tasks or certain roles to be customized by the person, and not necessarily a user type.

The Onboard Checklists are great to streamline new hires, and ensure nothing is missed; but I really love ALL of the apps for this software.

On-boarding existing employees once the software implementation has completed is not the easiest. If the employee has worked for the company longer than 999 days, you cannot just simply use a pre-established checklist, but instead need to select individual tasks for them to complete. The 'Pro' for this is that a task like "Assign Work Phone Ext." won't just automatically get assigned, because at 999 days they probably already have an extension, but the 'Con' is that if you have 30 employees, in 5 different departments, and the need tasks from multiple checklists, it becomes very hard to ensure you click each task that pertains to their title only.

- Relatively straight-forward, easy to use
- Scales across our PC and mobile devices
- Highly customizable
- Helpful integration between Applicant Tracking and Onboard; allows us to post job openings to our website, Zip Recruiter, Monster, etc., receive applications electronically and manage within HR Cloud
- EXCELLENT customer service via phone; decent self-help online reference materials
- Good value for cost

- Some Onboard functionality is not intuitive, so it can be a little cumbersome and/or frustrating when first getting used to the system
- The mobile app and the People app within HR Cloud seem to be behind aspirations - both have limited functionality and we don't really use them

The software helps with keeping us compliant and can be tailored to what we need. We have different onboarding processes for different positions. The interface is also nicely designed to be easily navigated graphically. If you just need something to help you with onboarding, you can get it done with HRCloud. We cross-shopped the sofware against Agile HR, Zenefit Hire, Clear Company, ICIMS, Workbright, Namely. Nothing came close to the value that HR Cloud brings.

The software is optimized for larger screens has a higher aspect ratio than 4:3 that my monitor offers. As a result, some forms has to be scrolled from left to right on my old monitor.

An incredible level of quality and professionalism from the team. Clean intuitive interface that is easy for our employees to navigate. An INCREDIBLE value for the money. We can easily manage the onboarding and off-boarding of our employees, without having to worry that something can get overlooked. I love the video tasks, where users can watch a video - perfect for training videos, and then we have their signature on file for completing the task. Additional capabilities are added frequently, and each time I look forward to reading the version release notes to see what new fun there is.

I've tried and tried to think of a con for this, and I can't. It's that good, and yes I believe in it wholeheartedly. I would recommend it to EVERY business out there.

So I arrived at HR Cloud because our PEO system (TriNet) doesn't offer a time off system if you have unlimited PTO policy. In addition, we needed a more friendly HR and People Management system than what they provide. I like the overall look of the product, email alerts, and general friendliness and professionalism of the product. Moreover the customer service is great. The reps usually answer you within an hour, and even if they can't solve your problem right away they usually layout a timeframe of when it will be accomplished.

Sometimes the admin functions aren't where you think they will be - things like sending the employee a new activation email or changing their status from active / inactive, removing the employee, etc. The admin side of things could be streamlined. I end up clicking on a lot of buttons to try to get to my end goal... and sometimes I don't succeed which can be frustrating. But I would rather this than a terrible user experience from an employee perspective - the employee perspective is very user friendly.

I love how easy it is to fill out necessary on-boarding documents for both the employees and myself.

There are some bugs that you find as you go, but I will say that as I find them and tell the HR Cloud team, they quickly work to address them.

It was an easy setup, easy implementation, and our employees love the ease of use! We have gotten remarkable feedback from our new hires on how efficient our onboarding is now that we have HR Cloud!

We don't have anything we liked least. Anytime an issue came up or there was a problem, we could reach out to our implementation consultant, Grga, and his team. Or we could reach out to support and they gave us very good resources and solutions.