Campium Erfahrungen

Campium is our one stop shop. It has changed the way we do business and has allowed our management team new tools and information. The integration of this system has been the most important. The ease of changing products and offering discounts and refunds has been paramount. The email options and email invoices have been great.

It would be nice to be able to batch edit sales to our clients. We have one product that is charged every week to a different group of people. This group is 120-150, we have to individual sell that product to each person. Also it would be nice to have more notes in the attached to a sale or refund. This may be an internal issue that we need to figure out our best practices to manage. The only other issue that has come up for us is that parents would like to see availability before they begin our lengthy registration form.

The features I understand work well such as creating classes and ease for payment and camper bio

there are a lot of functions that campium can not do that we need

I love the functionality of this software. It was everything we were looking for as a summer camp- parent portal, online registration, and financial reporting. I also love how quick and responsive [SENSITIVE CONTENT] is for any questions we may have. If you are looking for a top tier software for your camp, this is the one to get!

The only con I could think of are the bugs sometimes with individual accounts, however Campium is super responsive and it's technology so that's to be expected.

CampiumDB was very easy to set up and launch. Our summer camp registration was configured in a couple of days and will be easy to duplicate and launch in future years. Customer Support is also quick, responsive, and efficient.

I'd like more configurable settings for Coupons/Discounts.

In my position, I'm checking into Campium daily. If I ever have a question or need help, [sensitive content hidden] is there to help. The customer service and response time is unparalleled. [sensitive content hidden] clearly cares about his clients and is always there for you!

If I could change the setup for the parent page, I would have the the parent be able to pick a program after clicking on their child's name. Now they click on the child then see all of the products we offer in a long list. It's overwhelming to the families and if we could separate it by each program, that would be great.

Online registration and payments. Also, customer service from the [sensitive content hidden] is quick and easy to contact.

A separate nurses log tab would be helpful.

Billing is now lightning fast as well as clean and comprehensive. I cannot stress enough how invaluable that has been.

Certain user mistakes have no elegant solutions:
When a parent creates a duplicate account there is no way to "combine" the accounts. Though the data can be manually transferred to one account and the duplicates "deleted", the "deleted" accounts still clutter the searchable database.
Whereas some "deleted" data is valuable on an account to show the history of changes made to a parent's cart, it's frustrating to have a permanent record of every typo and misclick. Having the option to delete beyond the current level of deletion would clean up our records dramatically.

I have been very pleased with using Campium. This is the first year we have used a software program to enable us to make online registration an easy and available option for our customers. Campium is well designed and easy to use for both the consumer and the user. Some of my favorite features is how it is compatible with our current credit card system and it allows me to easily track revenue. From a customer standpoint, Campium is easily navigated and integrates with your website so customers are not left feeling that they have gone to a host site to register for programs. It is very seamless.

Working with Cary has been a pleasure. He is very attentive, often checking up on his product making sure everything is running smoothly. I appreciate how easy he is to get in contact with, how quickly he makes changes per my request, and how open he is to customizing his product to suit my specific needs. His level of customer service and support is exemplary.

As a new customer, Campium can appear to be a bit unfinished/unpolished. Do not let this influence your decision to go with another company. Campium is customized to suit your specific needs, which means it is not going to look like a finished product until you do a little work. In the end, you will be very happy with the result.

This is a very user friendly system. If we call with a concern, Campium quickly resolves it for us.

There really isn't anything that we don't like about this software system.

Once I figured out how it all worked, it was pretty easy to use. It was pretty versatile and did most of what I wanted in an efficient way. The thing I liked the most was the customer support. If there was something the program couldn't do, rep would find a work around, or create a new function. He was great to work with.

The program was not really able to use for medical tracking, or really set up to collect medical information easily. It worked, but it is not one of the primary functions of the system.

I like the ability to view the camper/parent profiles and manage any changes in status.

The Knowledge Base could be a little more detailed.

We love the flexibility of the software, the responsiveness of the developers, the simplicity of the payment processing, and the ease of use for our administrative staff.

I don't have any complaints about Campium. The only suggestion I can think of off the top of my head would be to add e-check functionality.

The Campium software helped to streamline many of the processes that are necessary to run a successful camp. Having the ability to make reports about information to share with other departments within the school was extremely useful. The support we received from our Campium rep was always fast and helpful.

As first time users, although we did go through a training, there were and still are many functions that the software has that I am unsure/unclear about. I am not sure if there is a "software guide" of some sort that lists all of the possible functions that the software offers as well as descriptions of how to use each function.

Campium is by far the most intuitive and user friendly system we have ever used. Other systems are ancient and operate on old logic where only does it take time for staff to learn the ancient/backwards way of doing things but it's also hard for parents to use the online registration system. Campium, on the other hand, is simple, clean and malleable. It's able to fit everyone's needs because you're able design the way you and your users see it and use it. If that sounds overwhelming, it's not. It's refreshingly organized and simple.

As of right now, Campium is still a new system so there are a few kinks here and there but the few issues we have had have been resolved that same day. This is definitely not the case with some of the larger companies.

Customer support (phone calls and emails were always answered within the day and usually immediately), ease for both our school and registrants, user friendly system, batch emails,

Running reports is tricky and some reports we aren't able to run, but Campium continues to work to meet our needs

Does what I was looking for a complete automated system.

Every part of the program is intuitive and user friendly.
The ticket system works great. It's easy to report problems and they get attention immediately.
Parent's are happy with the site.
Staff is happy with the site.
Love having live chat with parent's. Gives an immediacy to the responses.
Reasonably priced.

No problems yet!