WebTitan Erfahrungen

WebTitan

DNS-basierte Filterung von Webinhalten und Malware-Schutz

Gesamtbewertung

4,5 /5
(258)
Preis-Leistungs-Verhältnis
4,4/5
Funktionen
4,2/5
Bedienkomfort
4,3/5
Kundenbetreuung
4,5/5

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258 Bewertungen

Scott
Gesamtbewertung
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Extremely good blocking of spam, a bit hard to use though.

Bewertet am 6.2.2018

Vorteile

Very good blocking of spam messages.
Works with any e-mail server setup.
Provides extra layer of protection.

Nachteile

Difficult to use their web interface, as a lot of the parts don't make sense. No simple method to setup multiple users quickly and easily. But once setup, it's pretty much set it and forget it. Also, you lose 99% of control of incoming messages at your e-mail server. Which may or may not be a bad thing.

Cody
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
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Gesamtbewertung

  • Preis-Leistungs-Verhältnis
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  • Weiterempfehlungsquote 8.0 /10

OpenDNS features without the Cisco pricing

Bewertet am 5.11.2020

I have had nothing but good experiences with WebTitan. This includes support and billing services...

I have had nothing but good experiences with WebTitan. This includes support and billing services as well as product functionality.

Vorteile

We replaces an onsite Barracuda webfilter 410 with the WebTitan service and did not miss a beat.

Nachteile

What's not to like. No hardware to maintain, simple setup, more than adequate reporting, similar feature list to competitors.

Verifizierter Rezensent
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
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Gesamtbewertung

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  • Weiterempfehlungsquote 6.0 /10

Very average product. Works fine, but feels very dated in usability and interface

Bewertet am 9.2.2018

Less spam, since O365 spam filtering is woefully inadequate.

Less spam, since O365 spam filtering is woefully inadequate.

Vorteile

It does work fairly well at keeping out spam, and the daily summary emails of what is in the quarantine makes it manageable.

Nachteile

The interface feels horribly dated and has not improved at all since we started using it a couple years ago. It reminds me of early cpanel iterations in terms of UI.

Also, the inability to manage what file extensions are blocked is a let down (be it add more, or let ones through that we need).

Bradley
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
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Gesamtbewertung

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  • Weiterempfehlungsquote 8.0 /10

Great Product - Easy to implement!

Bewertet am 8.7.2019

So far, for the price, the software has exceeded our expectations. We have already implemented the...

So far, for the price, the software has exceeded our expectations. We have already implemented the remote agents to over 100 machines.

Vorteile

I love the ability to utilize the remote agent to allow computers to stay under our company's web-filter policy while working remotely.

Nachteile

The only thing that we dislike so far is the fact that it can sometimes take hours for the policy changes to take effect.

Steve
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Not bad

Bewertet am 31.8.2020

Vorteile

Implementation is easy, adding sites to the white/blacklist is simple. Creating policies is overall pretty smooth, have had to contact support a couple of times.

Nachteile

The DNS Proxy is another annoying black box VM to have to "maintain".

In Betracht gezogene Alternativen

Zscaler

Warum WebTitan gewählt wurde

Sophos Web Gateway went EOL

Gründe für den Wechsel zu WebTitan

Much lower price, a simpler product that did what we wanted.
Miguel
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
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Gesamtbewertung

  • Preis-Leistungs-Verhältnis
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  • Weiterempfehlungsquote 10.0 /10

I use the SpamTitan Cloud. I like it! Low price and powerfull anti spam

Bewertet am 14.2.2018

Stop receiving spam!!

Stop receiving spam!!

Vorteile

It's very effective
You have a great anti-spam at low cost
License by email is great
Filter rules is easy to use

Nachteile

Very hard to find my subscription (expiration)
Spam list is slow during daytime
Can't block recipient (If you delete a mailbox, but someone continue to send at this mailbox it count for 1 license)
UI only in english

Randy
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Weitere für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The most fundamental, widely used robust and effective system

Bewertet am 17.1.2019

If I talk about my overall experience, I would say WebTitan is outstanding software that helps me a...

If I talk about my overall experience, I would say WebTitan is outstanding software that helps me a lot in minimizing viruses.

Vorteile

The thing I like most about WebTitan is that it is extremely easy to use and configure. I like its' clear interface. It let us block malicious content and spam easily. It is no doubt an amazing product helping us a lot in kicking out harmful bad stuff. It is helpful in integrating with other network simply. I love its responsive support. Furthermore, in order to filter websites WebTitan is the best solution.

Nachteile

There is not anything to dislike about WebTitan as it fulfills all the needs of our company. I never face any problem whenever I use this product. It is a flawless app with lots of benefits. It has made my work easier for me.

Joel
Gesamtbewertung
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Gesamtbewertung

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Very easy to use and works better than more expensive products.

Bewertet am 6.2.2018

Vorteile

The gui and setup are very easy to use. Network integration was easy and rule setup was very user friendly.

Nachteile

Slower response time for when I need in depth reports on specific users and their internet utilization.

Troy
Gesamtbewertung
  • Täglich für 6-12 Monate genutzt
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Gesamtbewertung

  • Preis-Leistungs-Verhältnis
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  • Weiterempfehlungsquote 10.0 /10

Best Bang for your Buck

Bewertet am 7.2.2018

Increased productivity and network security.

Increased productivity and network security.

Vorteile

The interface is as simple as it gets. Everything you need and nothing you don't. Customer service has always been prompt and effective. The support team has always been able to resolve my issues on the first try whether it be on the phone or via email.

Nachteile

There are a couple of features I wish were implemented, but given time I think it will come together.

Michel
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent product for a controlled web access at the office ( walled Garden)

Bewertet am 24.2.2023

we use a walled garden system , ie only approved sites are enabled across all offices . hence...

we use a walled garden system , ie only approved sites are enabled across all offices . hence better security and less tiem wasted

Vorteile

blocked site are easily detected which can be easily added to the approved sites, and the reporting feature showing all sites accessed from any particular PC

Nachteile

Not much , but an improvement I would love to have is , " a simple "click" , or "tag" to blocked sites so as to transfer them to approved sites instead of doing copy and paste . cause if it is only 1 site no problem , but if you have several sites to add , you need to switch from approved sites to reporting , back and forth

abdul
Gesamtbewertung
  • Branche: Verpackung und Container
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
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Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Easy administration of webfiltering

Bewertet am 11.11.2020

good in web filtering easy to use, users idl time reduced. Webtitan tec Support closure time needs...

good in web filtering easy to use, users idl time reduced. Webtitan tec Support closure time needs to reduce.

Vorteile

Management pane is one of the key feature I would say as best part in this product, easy to understand and ease of administration, accuracy on filtering is best,pulling out and drilling down on user's web access report saves lot of my time.cloud based hybrid solution gives us leverage of managing it from any where during this pandemic situation, OTG client helps us to manage users browsing even they are working from home. This is giving us an extra shield on our IT security.easy deployment across our infrastructure.

Nachteile

More time taking to close Support ticket.support conversation hapends only thru email, no chat or no telephone calls from support team. More time taking to apply new policy to users.

Brian
Gesamtbewertung
  • Branche: Outsourcing/Offshoring
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

WebTitan is a great product for companies that want very granular control over user web...

Bewertet am 13.7.2018

It fits all of my needs for web filtering across my organization

It fits all of my needs for web filtering across my organization

Vorteile

I have incredible control over my users' web filtering and great reports that can be automatically generated and delivered. It's fairly easy to use from an administrative perspective and provides great flexibility. I currently have 350 seats over 4 offices with each office having slightly different web filtering needs and I have no problem accomplishing it with WebTitan.

Nachteile

They don't really put out many software updates. I think the last one was from 9 months ago, now. They do keep up with definitions for categorizing websites, but actual software enhancements do not get pushed out very often.

Michael
Gesamtbewertung
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Solid product that has the functionality we need to keep the bad stuff out.

Bewertet am 6.2.2018

Easy to use, yet does a great job in stopping most of the bad stuff through.

Easy to use, yet does a great job in stopping most of the bad stuff through.

Vorteile

The level of protection against the bad emails that are floating around. The software is easy to use and configure based on what our evolving needs are. Over the years of use, I'm happy we made the switch from the previous software to Spam Titan.

Nachteile

I found that the factory defaults were perhaps a little too restrictive to begin with, which resulted in some false positives. However, tweaking the threshold values was relatively easy in order to make the false positives disappear and get the emails we wanted to receive.

Gregory
Gesamtbewertung
  • Branche: Rechtsberatung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
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Gesamtbewertung

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  • Weiterempfehlungsquote 10.0 /10

We used it as our proxy server and it was helpful in looking at useless traffic.

Bewertet am 6.2.2018

A web proxy is a 'must have' piece of IT infrastructure today.

A web proxy is a 'must have' piece of IT infrastructure today.

Vorteile

Fairly easy to use - the interface is ok and similar to SPAMTitan. We were very satisfied with SPAMTitan and so we also then went with WebTitan. Both products are still being employed today. Because of WebTitan we banned music streaming which was killing Internet bandwidth.

Nachteile

Not so much a complaint but observation: there has not been any update to the product in a long time. This may in fact be a good thing, but i wonder if also it might be a lack of commitment? The same is true for SPAMTitan.

Derek
Gesamtbewertung
  • Branche: Möbel
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Easy to use, works well!

Bewertet am 6.2.2018

WebTitan has provided us with a stable web filtering platform that has worked well for us for many...

WebTitan has provided us with a stable web filtering platform that has worked well for us for many years. We feel comfortable that it is blocking and restricting as we have configured it to do so.

Vorteile

WebTitan is fairly easy to setup. It is available as a cloud based solution or on prem. You can get as simple or as complicated with your filtering as you like, it will handle most situations with ease.

Nachteile

There are still some issues with mis-classified sites being blocked when they should not be. The web interface could be updated a bit and organized a little better.

Anthony
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
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  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent easy to use product, top of the pool

Bewertet am 18.7.2018

Secured public access control to internet, blocking unwanted and in appropriate websites.

Secured public access control to internet, blocking unwanted and in appropriate websites.

Vorteile

It is a set it and forget it SAAS. Deployed for our guest/visitor internet access. Simply works very well, bad and good sites are categorized quickly and access is secured. All for a very good price. Far less than Cisco. Support and Setup were very responsive.

Nachteile

NONE, it does exactly what we need it to do. It is not free. We have not deployed all features, so I cannot attest to those.

Antwort von TitanHQ

Anthony,
Thank you kindly for your 5 star review of WebTitan.

One of the major strengths of WebTitan is in securing public wifi access and blocking unwanted and inappropriate websites on guest wi-fi.
I'm delighted you found that to be the case.

Thanks again for taking the time to give us a good review. It's hugely appreciated

Kind regards,
Dryden
Dryden Geary,
Marketing Director,
TitanHQ

Todd
Gesamtbewertung
  • Branche: Hochschulbildung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

I am liking it a lot better than Umbrella by Cisco, which we were previously using.

Bewertet am 10.7.2018

It is already saving me a lot of time.

It is already saving me a lot of time.

Vorteile

The simple interface is the best feature. When Cisco bought OpenDNS, they revamped the UI to make it look "modern", but they also made it a lot slower to use and find the info you need. With WebTitan, I am finding that I can log in, quickly look for blocked users, check their individual traffic, and get out in less than 5 minutes. With Umbrella (formerly known as OpenDNS), I just wasn't even bothering to look at traffic because the experience was frustrating. Now with WebTitan, I am finding that I am using it daily again because it is quick and easy to use and doesn't make me feel like I am fighting with the UI.

Nachteile

The only minor complaint I have so far is that I wish the Reporting tab had an option to consolidate hits by domain name. When I am looking at traffic for a single user, it would be very helpful to just click that and see 1 line per domain that they visited rather than a separate line per hit to that domain. I know I can probably write a macro to do it in the CSV file, but being able to do this in the web UI would be amazing.

Paul
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Simply works...

Bewertet am 9.2.2018

The main benefit is having the confidence that the product will perform the needed job without...

The main benefit is having the confidence that the product will perform the needed job without constant attention and/or tinkering.

Vorteile

Does it's intended functions, Does it very, very well, and requires minimal hands on time from IT staff. Overall, a highly satisfactory product.

Nachteile

Initial configuration can be a bit time consuming, but that's more due to the nature of the product and function than any deficiency in Web Titan itself.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Versicherung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Out of the box web filtering solution

Bewertet am 15.5.2018

Vorteile

Good real-time reporting
HR can can be given a role to maintain blacklists/white-lists/individual user permissions
Customization - time of day, categories etc
AD integration - reports on the user rather than IP address
Great support

Nachteile

No viable cloud solution yet to report back based on user (just reports on IP address)
Trouble implementing or upgrading with a complex internal domain

Verifizierter Rezensent
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

The software works as advertised. It's easy to configure, and requires very little maintenance...

Bewertet am 6.2.2018

Vorteile

I like the simple and easy to use interface. It allows for the users to self regulate their spam emails. The option to get an additional email with the list of blocked emails is great.

Nachteile

My only complaint about the software is there is no ability to label an email as spam within outlook. This option would allow to reduce the spam email even further.

Robert
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

SpamTitan has cut-down on spam for me and many of my clients dramatically.

Bewertet am 7.2.2018

I resell it to my clients

I resell it to my clients

Vorteile

The interface is very clean and fast, though a bit outdated-looking. The spam digest reports look nice and contain enough info to be very useful.

Nachteile

The cost is very high. Setting up custom filters is difficult. There should be quicker and easier ways for end-users to block messages from senders that change part of their address every time. Multi-factor authentication would be a plus. Would be nice to configure spam digest timing individually for each domain and possibly multiple digests per day. The Outlook add-in is very user unfriendly to install and configure and there seems to be no notifications of updates.

James
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

We've been a WebTitan customer for 5+ years now. Great solution for our small office!

Bewertet am 9.2.2018

Vorteile

- Visibility; reports, history etc
- Support; fantastic response time and one on one help
- Active Directory integration
- Ease of set up and implementation
- Quick method to white-list sites

Nachteile

- Needs request reboots to keep things working well
- Some HTTP 1.1 sites simply will not work, even via bypass

Steve
Gesamtbewertung
  • Branche: Versicherung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

Webtitan feedback

Bewertet am 11.9.2020

A hell of a lot of personal maintenance trying to get it working as expected.

A hell of a lot of personal maintenance trying to get it working as expected.

Vorteile

it is relatively inexpensive and initially easy to deploy.

Nachteile

The licence key being on the config.ini which also managed dns forwarders and bypass ip is difficult to manage once the product it out. The licence key keeps changing so that you cannot audit them in a script. If you need to add a new dns forward, you have to script this which out changing the licence key. Currently our install is still not working as it should as bypass does not seem to be doing its job so we are relying on dns forward when we shouldnt have to. Any changes require scripting. If the licence key was not in the config.ini then ammendments would be easy to make, but i would not recommend this product unless you have a good powershell scripter. We have had various issues with the product that are hard to track until you stumble on them.

Dianna
Gesamtbewertung
  • Branche: Bibliotheken
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Blocks what needs blocking

Bewertet am 14.2.2023

I think the first year has a learning curve. After that, it isn't as hard to go through your...

I think the first year has a learning curve. After that, it isn't as hard to go through your program. I appreciate that it works in the back ground so I don't have to constantly observe the web sites used here.

Vorteile

The best part of WebTitan is not having to worry that illegal sites are being looked up in our business.

Nachteile

Soooo many sites are blocked, even IF they belong to allowed categories. I wish we could "ADD" sites to the allowed list directly from the email alerts. There are too many steps to get to the Add sites page. Plus, there are several times when an allowed page is blocked again.

Janus
Gesamtbewertung
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

SpamTitan is well worth it!

Bewertet am 13.2.2018

SpamTitan HQ Almost made Spam a thing of the past for me, while I can still deliver and white/Black...

SpamTitan HQ Almost made Spam a thing of the past for me, while I can still deliver and white/Black list, from the daily report, in my inbox.

Vorteile

SpamTitan eliminates about 98% of my unwanted emails. By means of its algorithm. and the centralised filter.

Nachteile

For an untrained individual like myself, it was not so easy to set up.
I am still missing a feature to add senders or domains to black/white lists directly from the outlook interface. On both the Office 365 online interface, and Mac OS install (I do believe this feature exists for the windows installment of Outlook).
I would also like to see the option of user blacklisting by content.