Kechie Erfahrungen

Being a cloud based software, we are able to use this from anywhere and on any mobile device. Very easy to navigate and a well thought program that caters for all aspects of a business (in our case an ice cream manufacturing and wholesale/distributor). The team at Kechie have made it so easy for us by the continuous support and helping us with modifications on the software to make it a bespoke ERP that fits us 100%. as well as the software being easy to use the support is extremely helpful and responsive.

There's nothing that stands out and as a positive side they are continuously adding more features and extras that makes life even easier and proactively adding these extras and benefits to the software.

I am a new user and still learning, so far it seems to be user friendly but I have a lot more to learn

I don't really have any major cons yet, as I am still in the learning phase of all that it has to offer.

It's fast and responsive, the UI is intuitive, it's reliable.

The software could look more beautiful, but this is a small complaint. The current level of beauty does not detract from functionality.

The Customer Service. We are a combination of businesses- retail, e-commerce, wholesale, B2B, and D2C. This means that this ERP system needs to support managing these interfaces.

Same as the above- at times because we require multiple business platform interfaces we do need to request workarounds. I will say that the team at Kechie is always anxious to support us in resolution.

Ease of use. ALL the reports are wonderful

Wish i could move some of the modules around. Like Sales order and Sales shipping should be in the same module i believe. Same with Purchase Orders

Quickly process orders and find information

it takes too many steps to get to some screens

Very straight forward system that is similar to other inventory systems and allows users familiar with digital inventory systems to adapt quickly.

It is somewhat difficult to distinguish when you are viewing a different sub-menu within a module. For non-tech savvy users, it is not easy to navigate each sub-menu as there is no clear indication that there are different "view" and "activity" items in each sub menu.

I would also recommend adding a "Favorites" option to allow users to save their most frequently used modules and access them quickly.

Basic instructions and how to use it those are awesome and explaining everything making sure that we were all OK with the steps.

I would’ve liked a in person training instead of on zoom it’s more personable that way for me.

Ease of use and lots of automation. Integrated accounting and financial reports.

The implementation can be tedious however their support was very helpful and accommodating.

We've been using Kechie's Sales and CRM module for a while, which has significantly improved our deal closures and partner activations. Having access to comprehensive information, including conversations, contracts, and historical data, has proven invaluable.

The system is user-friendly, accommodating even our less tech-savvy team members. The ease of use and a noticeable increase in sales revenue confirm that investing in this system is entirely worthwhile.

We encountered some problems during the initial implementation, but the customer service team was responsive and quickly helped us resolve the issues.

The customer service is swift and competent and the service has many features that all sync together nicely.

Minor things here and there where you do not have full customization rights such as removing inadvertent part numbers or only certain symbols are allowed/not allowed.

- Working with Kechie has been excellent, offering tailored solutions for our expanding business and user-friendly software accessibility.

- The standout quality of Kechie is its seamless integration with our operational framework, ensuring continuity in our business processes. I strongly endorse Kechie for any enterprise in search of an intuitive MRP/ERP system.

-Kechie delivers substantial cost savings alongside the ability to fulfill our company's requirements effectively. The customer service provided by Kechie is exceptional at every level of interaction.

I haven't come across any areas that I dislike in the software.

We love how thorough it is - it's got many bells and whistles. And the helpful staff was very clutch in getting us set-up.

It took a little longer to get set-up on our end and at times felt like there were too many bells and whistles.

Responsiveness of Kechie, esp the development/deployment team
Available modules and features

Nothing, so far. We continue to use the produce.

The integration process was hard for our company and took multiple managers to implement. But the Kechie team has been a huge help to answering our questions.

The BOMs were not flexible and took a process to tailor the program to our company's needs.

Flexibility, ease of use & support provided are unmatched. As a non-profit with limited resources this makes huge difference.

The only thing missing is a user friendly front end user interface. The process for order picking, inventory management, reports, etc is very straight forward but still requires some level of training or "getting used to". It would be great if we had a customizable dashboard to give stakeholders a quick view of our warehouse without getting into individual reports and such.

It is user-friendly. Well Organized. I use the Sales order report often to keep track of sales per each customer!

There are certain areas that are permanent within Kechie that you simply can't edit if you make a typo. Unless you bring in support to help. However, Support has always been able to assist.

We use Kechie to automate our customer management, order processing and invoicing. We like the fact that all modules are similar in layout so it is easy to learn, plus it is fully integrated and eliminate manual processes. It is easy to drill into information we need with just one or two clicks so it makes the process very fast. Also, the software is customizable according to our business needs.

There are some dashboards but more would be nice to have.

How strict the inventory control is and the automations that have been implemented to make our job easier when fulfilling orders from multiple platforms

It is sometimes difficult to find a feature or location within Kechie. I have gotten used to it now but just the navigation for a new users can be difficult.

Customer support is always quick to respond and help us accomplish what we need.

It is aesthetically bland and could be more intuitive for finding what you need

The software is easy to navigate, making it effortless to manage our inventory effectively. Moreover, its complete functionality provides all the necessary tools for streamlined inventory management.

Need some reports customize, other than this I didn't have any issues with the software.

There were several different systems that I reviewed during our initial purchasing stage and Kechie stood out amongst the competition simply because it was so customizable. There was no need to make company functions work around the system because Kechie was customized around our company's functions.

Implementation was a bit tedious and time consuming but was worth the end product and functionality.