Hummingbird Erfahrungen

Love the reports, the ease of use and the quick responses from customer service. Plus they custom
Makes our forms for us!

It can be buggy at times. But they are great about fixing it quickly

The software is geared more towards hospice than any other software I have reviewed. It is simple to use and very reliable when it comes to Federal and State Regulations

Not user friendly for a surveyor. Takes too much time when trying to print charts or go to a timeline that a surveyor requests. I have also had a few issues when visits didn't show up in the record or where patients didn't show up on the mobile side for employees to chart their visit(s)

Its ease of use and navigation. Also easily tailored to fit our specific companies needs.

Uses older version of firefox and sometimes you have to reinstall multiple times.

This software is intuitive, and easy to use / user friendly in layout. I enjoy having an account rep who can advocate for our needs immediately. I like that the software is edit-able and we can customize as we go if needed.

There are glitches in some reporting, causing frustration and delay of tasks, errors.
Too many questions on forms that are more or less not helpful, causing more work for clinicians.
Mobile doesn't have access to attachments, or the function that HBC has to review other notes side by side w/current work.
It doesn't work well with our PBM, in that they can't transfer clinical data (med profile) to the PBM.

I like the fact of submitting patient data in PIM information rolls over to clinical portion effective immediately.

The financial portion of the program has a few issues. Its not real time. The support at MUMMS is aware of the problems and have been diligently working on it. I have had several complaints from the nurses and physicians about being very lengthy and redundant.

Easy to use. User friendly. IT helpful when issues arise.

Delays, issues with HVC corruption files, issues with entering and revising physician orders, screen refreshing

Nursing documentation allows for very thorough documentation

Collaboration with other systems - does not communicate well with other integrated systems at times.

Easy to learn and use; incorporates all hospice regulations into documentation so we are compliant

IT help can be slow and I have to persist until someone is available

Las veces que hemos tenido dificultades con nuestros usuarios o dudas sobre el uso del software la atención que nos han dado, el soporte técnico ha sido oportuno eficaz y fácil lo que lo hace una opción ideal pues no habrán reprocesos por el uso de este software.

Algunas funciones son confusas o no tan intuitivas si uno las trata de conocer o usar por parte de uno.

I like that it is tied into the Medicare DDE system and is real-time. It makes verifying Medicare benefits and notifying Medicare of admissions so much quicker and easier. They are constantly updating and fine-tuning this product to make it more user-friendly, which is a bonus.

I wish I had a manual to navigate the system a little easier. I'm sure there are features that I could be utilizing that I'm not aware of.

most of all I appreciate the responsiveness to the user. and the compliance to the every changing regulations.

The accounting part of the program in particular the account receiveable.

It is tailored towards hospice. Easy to use application.

Sometimes information gets stuck in the server

I enter patient data and manage orders on a daily basis. Entering patient data is very user friendly. Overall the software is user friendly even to the EMR beginner. Some of our nurses use their Ipads and find that very convenient and portable.

Orders can be a challenge sometimes, but that it is minimal.

Ease of use. Techs are very helpful. Palliative care charting availability

No graphing as far as trending vitals etc. Can’t chart with mobile app offline.

I like how simple the software is to navigate around to the difference widgets.

Customer Service was a little slow but has improved greatly.

Easy to navigate , i like the program , icons easily to find

Long wait to load sometimes , thats it. No problems

Quick and easy to learn. Quick charting is the best, it saves time for patient care.

All the updates that I'm not sure what they are, but overall it's cool.

I love using the app on my iPad. Makes bedside visits less impersonal than a big laptop. I also use the app on my phone.

With an iPad, I’m not able to use it offline.

I enjoy how quickly charting has become, it's easy to navigate and pretty straight forward

Not always able to edit easily, must go through extensive steps to edit an issue, unless you're an admin

It’s very easy to learn and teach others how to use the software. My favorite thing is the mobile feature!

I wish there was a auto-reminder to sync patients on desktop version.

Mobile version. Seems easy to use. More good features coming.

Still evolving. Responsive to problems.

I like that it is compatible with our touch screen laptop computers which makes input easier

Sometimes the input I want to make is not one of the options and it takes time to figure out how to work around such a limitation.

This software is fast and a good running software

Nothing its overall a good software and would recommend it to anyone.