
Fons
Gesamtbewertung
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91 Bewertungen
- Branche: Darstellende Künste
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Time is Money - Fons is Saving me Tons of It!
Bewertet am 6.11.2018
It was a big switch for me, to bring all my clients aboard this system. I knew it would take some time, and there would likely be questions along the way. Let's just say it took significantly less effort than I was expecting. The chat support has been phenomenal. I don't know how they do it, but the Fons team seems to always be ready to answer my questions, no matter what time of day/night. If they didn't quite know the answer instantly, they got back to me ASAP.
Vorteile
The overall look is simple, clean, and is very user-friendly. Probably 95% of the clients I work with LOVE it, and found it very easy to change over to for payments and scheduling. The other 5% are the ones who generally dislike technology as a whole, and/or find it difficult.
I've especially noted the praise I've received from employing Fons in my business (thanks for making me look good!) from those clients I know work in the tech industry themselves. They have seemed impressed.
Nachteile
I work with a large variety of clients in a number of ways, and ultimately would love to be able to do just a couple more specific things with different sets of client lists, etc. However, I know Fons is a young company; I've been assured that some of those things are coming down the pike.
Antwort von Fons Übersetzen auf: Deutsch
Hey Allison,
Thanks for the great review and glad we made you look so good, so awesome to hear:)
We are loving all of your feedback and great ideas for new feature enhancements and are working on them as quickly as possible, so keep them coming!
Mica ~ Customer Success Team
- Branche: Musik
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
A Better Way to Do Business
Bewertet am 20.5.2022
My overall experience has been phenomenal! The customer service and support is the best you'll find!
Vorteile
Getting off the hamster wheel of creating invoices and chasing payments will increase your revenue, decrease your admin time, and increase your client satisfaction. Clients will know you are professional and will appreciate that you use professional tools.
Nachteile
My only suggestion for improvement would be more options or easier ways to track clients payments.
Antwort von Fons Übersetzen auf: Deutsch
Thank you so much Melissa! We are so thrilled you are part of the Fons family and value your feedback and support. We are happy your Fons experience has been "phenomenal" - we truly could not ask for anything more. Thank you for making the Fons community great!
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
I stopped my subscription a few months ago and they are still charging me and my client s!
Bewertet am 6.4.2018
Vorteile
I like nothing about this product the only thing that is professional is their website but the software is a disaster!
Nachteile
The software is hard for customers to use that is why I stopped using it, on my end I own a business I too having problems. I decided to stop using it because it is causing more problems for my business. This company is still charging my account even though I told them i am no longer interested in their software they are even charging my customers without my consent so they are very dishonest with their business practices, so I urge businesses to stay away from them.
Antwort von Fons Übersetzen auf: Deutsch
This is a major bummer, and Ronald.. you are totally in the right here. You uncovered two bugs in our system that caused problems with your account. We are so sorry you had a bad experience, and we truly did everything we could to fix your issues as quickly and professionally as possible. As a startup, bugs will happen, and you(and we) had the misfortune of uncovering them. We apologize, you had every right to be upset, and we have fixed the issues that affected your account. We are committed to making Fons the finest solution for appointment-based business owners, and appreciate your feedback.
- Branche: Musik
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Fons: The Deal Breaker
Bewertet am 8.9.2021
Fons has taken the stress out of billing and payments. Bravo!
I do wish, however, there were other companies like Zelle that could be used instead of Stripe; they have no transactions fees. But for now, I have passed this cost on to my clients by raising their rates.
Vorteile
The simplistic and streamlined nature of this software makes it very simple to use, especially for those of us who didn't grow up in the computer age!
Nachteile
The scheduling features are quite adequate, but it would be nice to see a more robust approach to different kinds of customization. ALSO, the web browser experience could be improved in terms of how everything appears on the page; there are parts where certain icons (like your messaging center, in the lower right-hand corner) cover up the text and changing the size of the font does not correct this.
Antwort von Fons Übersetzen auf: Deutsch
Thank you Richard! We are thrilled to have you as part of the Fons Family!
- Branche: Musik
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
FONS = LIFE.
Bewertet am 18.2.2020
YES. EVERYONE needs fons. i shout it from the rooftops all the time.
Vorteile
I LOVE that because everything is automated, i never have to worry about chasing down payments or losing track or trying to trust venmo. The administrative time has cut down by HOURS a month and i feel like i have way more time to focus on being a good teacher and less time scheduling or billing.
Nachteile
There are some features that I think could be added to the software, but i've already sent my ideas to [SENSITIVE CONTENT HIDDEN] and he has been so helpful!
Antwort von Fons Übersetzen auf: Deutsch
Thank you so much Allie,
We are so happy Fons is helping you minimize your admin time and focus on doing what you love! You rock!
- Branche: Musik
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
The right tool for the job
Bewertet am 2.4.2020
Smoothing the scheduling and payment for my music studio.
Vorteile
This is the third on-line scheduler that I've used, the only one with built-in payment and it is the most affordable, most responsive and easiest to manage. I particularly like the recent Zoom integration, and workshop options. The fact that I can easily access my account from my computer or phone.
Nachteile
Having more than one marketplace that is outward facing that separates individual lessons from workshops and consultations is a wish.
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Cost, features, accessibility.Antwort von Fons Übersetzen auf: Deutsch
We appreciate you Steve! Thanks for taking the time to review Fons!
- Branche: Musik
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
5 stars!!
Bewertet am 17.5.2022
Fons has been invaluable to my business. I appreciate how the customer service team really listens and implements suggestions. It's very collaborative which is a unique experience for me as a business owner using software!
Vorteile
Fons is an amazing tool for scheduling & keeping my business organized. I love how easy it is to collect payments and give refunds.
Nachteile
Some of the features are not very advanced, such as the emailing. But they are constantly making improvements!
Antwort von Fons Übersetzen auf: Deutsch
We are so happy Fons is helping you run your business and keeping it easy for you! We are so glad you are part of the Fons family and love collaborating with you and learning from you. Cheers!
- Branche: Einzel- & Familiendienstleistungen
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Game Changer
Bewertet am 8.3.2020
Before Fons I had to trudge through tracking Billing. Now Fons does it all. This gives more time and energy to do what I enjoy which is working with my students.
Vorteile
Fons has been a game changer for my educational consulting tutoring service.
Nachteile
There was a period when I ran into a couple problems. It was user error but their customer support was excellent. Then they added a new feature to prevent this error from happening in the future. Amazing!
Antwort von Fons Übersetzen auf: Deutsch
Amazing! We so appreciate you taking the time to review Fons and are so glad you are here!
- Branche: Musik
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Product - but has a learning curve
Bewertet am 18.5.2022
Overall this has been a fantastic product and has made my studio much more efficient. Not sure how I’d run my schedule without it now!
Vorteile
I love that my scheduling and billing is all in one place. Students know what the schedule is, when their lessons are, the reminders, and the auto billing.
Nachteile
This product was challenging to learn at first. I wish the online widget integration was easier.
Antwort von Fons Übersetzen auf: Deutsch
Thank you so much for your feedback, Melissa! This is really helpful and we aspire to continue making Fons easy to use and helpful for business owners. We are so glad you are here.
- Branche: Bildungsmanagement
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Fons is incredibly easy to use and makes life easy for me and my clients
Bewertet am 27.7.2018
Benefits include: Less headaches, bigger bank account, and more time to focus on making/teaching music.
Vorteile
First off, the customer support is amazing. Very quick to respond, friendly, and of course helpful. I've been teaching private music lessons and tutoring for almost 10 years, on and off though because of the headaches that come with scheduling miscommunications, chasing payments, etc. Fons takes care of all that without me having to work for an agency that will take a 70% cut. I've never been happier to teach since using Fons.
Nachteile
I wouldn't consider it a con, but as a user in Canada, I hope that one day there will be alternative payment options for my clients other than credit card.
Antwort von Fons Übersetzen auf: Deutsch
So excited you are enjoying Fons! We love taking care of the admin stuff so our customers can focus on doing what they love! Thanks Daniel!
- Branche: Musik
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Indispensable
Bewertet am 21.5.2022
This has made my business a lot easier to run.
Vorteile
It streamlines my business and makes it very clear to my clients how much their payments are and when they will occur.
Nachteile
I am happy with it. There are occasionally bugs, but these are fixed.
Antwort von Fons Übersetzen auf: Deutsch
Thank you for your review, Kristie! We are so glad you are part of the Fons family and happy your business has been streamlined and your clients know exactly what to expect. So great!
- Branche: Musik
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Easy to set up, even easier ongoing use, and amazing customer service
Bewertet am 9.11.2019
Every time I have a question I get clear directions, an offer to help, and an offer to call. I am so thankful for the amount of time Fons has saved me.
Vorteile
Straight forward, streamlined, intuitive design, and so easy to use. I didn't have to spend hours studying to use this like I have done in the past. Customer service is amazing.
Nachteile
This software and customer service team has saved me a ton of time, and I just really can't think of anything I don't really really like.
Antwort von Fons Übersetzen auf: Deutsch
Thank you Katie,
We are so glad For sis working out of you and are so thrilled you are part of the Fons Family!
- Branche: Musik
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Game-changer
Bewertet am 3.8.2020
Fons has the best customer service of any company that I have worked with before. If I have had any question, they have helped me out within 10 minutes or less. There are other companies that have more "bells and whistles" but I chose Fons because they skip the hassle of invoicing and help me to run my business more efficiently. My Fons subscription is worth every penny.
Vorteile
The ease of billing and tracking my customers payments is so valuable. I never have to have the awkward conversations about missed payments or bounced payments, the software handles the issue for me and my clients don't get embarrassed or upset. Also, the scheduling side of this software is so simple and clutter-free, and I don't miss appointments any more.
Nachteile
At first the various billing options were a little hard to figure out, but customer service helped me to figure out just what I needed.
Antwort von Fons Übersetzen auf: Deutsch
Jessica, thank you so much for this review. We absolutely appreciate it, and are so glad you're enjoying Fons!
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Love Fons!
Bewertet am 18.4.2018
Vorteile
Automates my scheduling and billing and allows me to focus on teaching. I save tons of time--way less email and accounting, and I don't have to play debt collector. Students in my studio love the flexibility. Support is super fast and responsive. Price is a bargain.
Nachteile
Some of my clients (mostly with older phones) have trouble with the app. The desktop version is no problem.
Antwort von Fons Übersetzen auf: Deutsch
Hey Steve, thanks for the review, as you know we released our new faster app, which works great with old phones now:) We have an article in our help center on downloading. Thanks for being a valuable member of the Fons family! We love having you!
- Branche: Musik
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
A great scheduling and payment system for teachers and other professions
Bewertet am 3.8.2018
Vorteile
I am a part-time music teacher, but busy a full-time professional musician. Fons has a clear, easy to understand interface and simple scheduling and communication tools for managing my students. Being able to respond to scheduling requests or cancel/reschedule lessons easily from my phone while at a gig or session is very convenient. Having to never discuss payment with students or their parents after the initial setup is really nice, allows the lesson time to be focused on what matters - instruction.
Nachteile
I have had no major issues or complaints about Fons.
Antwort von Fons Übersetzen auf: Deutsch
Thank you so much Brian. You are right, we want our amazing educators to be able to hone in on what they love - and let Fons take care of the rest! Thanks for being such a great part of the Fons Fam!
- Branche: Musik
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Game changer
Bewertet am 16.9.2018
Before I struggled to keep up with schedule changes, cancelations, fees and accounting overall. Fons has helped immensely. Now I have more time to put into my actual teaching and my art.
Vorteile
The time and money it saves. It’s like having a full time secretary and account that are on call for you and your students.
Nachteile
Nothing really. It’s very well thought out and easy to use.
Antwort von Fons Übersetzen auf: Deutsch
Hey Eric,
This is so great. It was our goal to eliminate all the admin tasks so our customers can focus on doing what they love. We are so happy you are part of the Fons Fam! Thank you so much for your feedback! :)
- Branche: Musik
- Unternehmensgröße: Selbstständig
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best Customer Service I've Ever Experienced
Bewertet am 8.11.2018
I'm using them to set up client management and billing for my voice studio.
Vorteile
If you teach lessons,or provide hourly services of any kind, and need a more streamlined, easy way to manage your schedule and do billing, this is the way to go.
Beyond having a really intuitive user interface, they have some of the best, most personal customer service I've ever seen. Literally, you can video-chat directly with the creators/ developers. It feels more like joining a team/ family than just purchasing a service, and they pay YOU to give you a personal tour of the site when you join.
Nachteile
I have no complaints. Any additional functionality I'd like, they are already working on.
Antwort von Fons Übersetzen auf: Deutsch
Karin,
We love this so much and when people join Fons we truly feel as though they are part of the team/family. Thank you so much for being a bright spot in our day! You are awesome!
- Branche: Sport
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
So easy to set up and get started
Bewertet am 16.9.2018
Vorteile
I had a friend recommend Fons for my martial arts business. I took a look at the website and knew right away that this was the solution I have been looking for for some time. Fons was so simple to set up. I was able to make an account, set up my calendar, and add 30 students in less than an hour. When I did run into questions, I received a quick response from their support team. Fons is going to save me a ton of headaches- from dealing with payments, setting up classes and privates, to client communication. I am looking forward to the features they are adding in the near future.
Nachteile
The Fons team are still working on adding functionality.
Antwort von Fons Übersetzen auf: Deutsch
Thank you so much for your kind review. We are so happy you are with us at Fons! :)
- Branche: Musik
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best Software - Amazing People
Bewertet am 31.7.2020
Easy, affordable, all-in-one software that has an incredible community of people using it and helping each other.
Vorteile
It handled all my needs and the support is world-class
Nachteile
I have no dislikes and have already seen the constant improvement of applications by the Fons team
Antwort von Fons Übersetzen auf: Deutsch
Lenny, thank you so much for the kind words. It's been great getting to know you and seeing the awesome work that you're doing!
- Weitere für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Amazing, the team and product are in constant improvement.
Bewertet am 18.4.2018
Vorteile
I love how adaptive the product can be, but more so, I love how it was built to be a solution to a real problem. And, it is just that.
Nachteile
No cons! Every con I have had in the past has been dealt with. As previously mentioned, the product is in constant improvement.
Antwort von Fons Übersetzen auf: Deutsch
What an awesome message to receive. Thank you Sam! We are glad to have found a solution many can benefit from and are so happy to have you as part of our Fons family!
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
I LOVE FONS!!!
Bewertet am 1.3.2019
Easy to use. Easy for my customers to use. Does not get 'buggy.' and not work like other business systems I have used. The price is great.
Vorteile
Fons's customer service is my favorite feature. I feel like I am being taken care of with the personal attention that I get from them. The system is easy to use.
Fons has made my life much easier. I also love the notifications that I get when
I get a deposit. They take care of PCI compliance for you too.
Nachteile
No cons. I like everything about the system. I really have no complaints or issues.
Antwort von Fons Übersetzen auf: Deutsch
Hey Sharissa,
Thank you so much for your kind review. We are so happy you are part of Fons Family! You rock! :)
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Fons makes running my coaching business easier.
Bewertet am 19.7.2019
My experience with Fons has always been pleasant and helpful. They seem to be willing to make adjustments to their platform to fit their customers needs.
Vorteile
The system appears to grow with my companies needs.
Nachteile
Nothing that I can think of at the moment.
Antwort von Fons Übersetzen auf: Deutsch
Thank you Colin! You are awesome.
- Branche: Musik
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Seriously- What Are You Waiting On? Get FONS Today!
Bewertet am 21.2.2020
By the end of the free Fons trial, I already had enough money from students to pay for a whole semester of Fons. The price is very low compared to the high value & support you get. They could easily charge double, so I'd jump in now while it's still growing. Their Facebook Group alone should almost charge haha, so much good stuff in there and free weekly webinars about relevant topics to help your business grow!
Vorteile
-Simple and easy to use (user friendly)
-Create customized packages
-Creates more free time by removing scheduling headaches
-Easy for students and parents of students to pay me on time
-I can quickly communicate any schedule changes or announcements
-Amazing staff and extremely helpful
-They have an awesome affiliate program as well
Nachteile
-Has opportunity to add even more features
Antwort von Fons Übersetzen auf: Deutsch
Thank you so much, Josh! It's been an absolute pleasure getting to know you and working together. We really appreciate your being here.
- Branche: E-Learning
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
The perfect fit for my needs
Bewertet am 30.8.2019
I've had great experience with the software and the customer service team. I can't wait to see what the team brings us next with fons!
Vorteile
It's very user friendly, and so easy to set up. The instructional video for clients is very useful. The prices are reasonable, especially for a small business owner like myself.
Nachteile
I would like to see more customize-ability with the product, but I'm sure their brilliant team are already working on it.
Antwort von Fons Übersetzen auf: Deutsch
We are thrilled Fons is working out well for you and look forward to growing with you!
- Branche: Musik
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best team of support I've ever worked with, incredible price, easy to use!
Bewertet am 30.9.2018
Absolutely everything I was hoping for. The team is always available to answer questions, responds quickly, is very warm and does everything they can to make Fons work specifically for you!
Vorteile
Clean, clear, simple for both the provider and the client!
Nachteile
Not quite as many options as I would like, but the team is more than willing to develop these new options!
Antwort von Fons Übersetzen auf: Deutsch
This makes us smile from ear to ear. Thank you so much Megan. We really value and appreciate you. :) Thanks for being part of our Fons Family.