Spike Erfahrungen

The way Spike sorts emails is genius.
It turned my inbox into a chat-like experience, where emails are grouped by people and not threads/topics - so it actually feels like I'm using a IM and not an outdated email client.

Some of the more advanced features still need some work.
I'd love to see tagging in notes (so collaboration would be smoother), or the option to add a call link into an invite directly (like in Google Calendar).

I liked the voicemail messages and the text-to-speech. It makes it easy to multitask by having your email read out loud. Or on the other side, being able to record a message instead of typing out the email.

What I least liked about the product was sometimes there was a long delay in my message delivery. There were times when I didn't get the messages at all.

It’s assigned all the emails contact wise which help us to track the history.

Some emails doesn’t view properly on mobile app.
User interface on mobile app is average it’s not very smooth. Also it takes time to delete email. It take around 30 to 60 seconds

Spike gives me the liberty and flexibility i need to not just handle mails but also to collaborate with colleagues, share files amongst ourselves, organize chats and enjoy the use of A.I in increasing my productivity.

Absolutely nothing! It's amazing good and easy to use.

All inboxes in one view and powerful search.

The team comms are sent via a no-reply email. So you cannot reply using Spike. You need to create a new email conversation to get in touch and report issues. They also use inbox spam messages to promote their features, which feels spammy and awful when you have 10+ accounts connected.Product-led strategy is lost. App spamming messages come first, even before proper new feature announcements come to us via an actual email.

I’ve used five different mail clients, including Apple Mail, and none of them has made managing emails easier than Spike.

You can use Spike to divide your priority for your non-priority emails, but I use the Unread and Read emails setup. Viewing my emails in the Recent pane means that I'm not distracted by the clutter of previously read and viewed emails. The Unread pane gives a clean Inbox when I'm done processing the emails, but I also click and see my read previously read emails.

The ability to snooze emails is another feature not found in many email clients. The snooze feature allows me to use Spike as part of my task management processes. I can snooze emails and show them back up when I need them.

Spike also has a fast search feature, so I have less of a need for saving and tagging emails to different folders. Because Spike also reveals search results of archived emails, I archive about a third of my emails so emails don't clutter my Inbox.

Spike has several valuable features, including email templates, tagging, and quick responses.

Best of all, Spike is free for personal use, though I would pay to use it.

Wish there was a way to click on a calendar date in an email and have it added to the Spike Calendar. Smart email folders might also be useful for Spike.

Among the various tools looking to make email better, I believe this one does it best. It's strength is in truly stripping the junk away from messages—layers of quoted previous messages, long signature bars, etc.,—and turns it into iMessage/text like bubbles. When you're shooting messages back and forth to dozens of people, being able to keep up with conversations with simple bubbles is a super help. Yet, when you need to see the originally formatted message with the quoted text, it only takes one click to go back and forth again.

It still acts and feels like beta software. The interface can be clunky at times, file handling isn't as robust as other email tools, moving messages to folders isn't possible. There's been some feature creep too as they seek to monetize, looking to make group messaging and voice/video chats.

C'est un super produit et très complet avec de multiples fonctionnalités et permet aux entreprises de gérer le service client.

Je n'ai pas d'inconvénients sur ce logiciel. Je vous le conseil

That I can see when someone has opened my email and I can respond to emails as if I'm on whatsapp. Not be a robot like when I use other sites.

When you send the email to multiple people, I'd like to see which individual viewed the email. Not that if one person viewed it, I'll have the impression that everyone else did which is false and feels misleading.

the ability to have it setup on multiple devices so you have access to the information when you need it. Being able to "PIN" items for quicker access.
also the ability of finding any attachment based on a specific contact.

having the ability to use the "REPLY ALL" being more accessible and not have to hunt for it.

Being able to manage my emails in a chat format and getting rid of spam, junk, etc with such ease is great.

The limit to just two email accounts for free is the only thing I wish they would change. Or at least offer an 3 email plan which didn’t involve such a high price.

The integration was incredible and easy. You can switch from people to more traditional view and once you have used Spike for a couple of days it truly is remarkable. No longer frustrated by the “threads” and wasting time looking for the right one to respond to, it’s just so good to have that chat like experience and to be honest I am loving it on mobile devices which I can’t say I did with Gmail.

I haven’t found how to activate an out of office response. This is something I do miss.

It looks nice. Pretty UI.
Email organization is ok for a single email address *IF* you don't care about your in-email branding or your own signature.

The problems start with multiple accounts. I tried with my personal one, my company one and one I use from a client of mine. The organization got very confusing when one person wrote to more than one of my accounts. It got worse when I wanted to write a new email to a person who wrote me at more than one account. It was an utter mess.

But the reason I give this such a bad review is that what they did not tell me was that they remove my branding - my signatures and replace them with their advert. This was not clearly stated anywhere - I discovered it when I wrote myself a test. I did eventually find in their pricing table that Free accounts don't get "custom signatures". I also found that to use MY branding I am expected to pay them $144.

I LOVE that my emails are sorted into feeds by the sender. This means no more searching for "that other email" from that client... they are all in one place! It's easy to switch to the old email view too when I need to.

Set up and integration was simple - it's great to have my google calendar right there to toggle over too without opening another app on my phone.

I wish it were easier to designate emails to the priority box - or maybe I haven't figured that out yet?

I love the approach that Spike take on email management. It uses chat-like interface from mobile chat apps that we grow to love so much. It minimizes the clutters that we get from normal email conversations. Plus Spike is free for non-business email accounts.

Spike could take hints from other email clients to improve its user interface.

- Best email "triage" functionality I have ever seen
- Lots of small features that save time
- Very clever designed features to find the piece of information you need
- Integrated instant messaging

- The user interface is a little different to the standard email clients, so you have to get used to it. But once you figure out (I still find more "hidden" features that I did not know of every once in a while) all the cool features you get hooked and don't want to miss it.
- no desktop version yet (but in development)

Spike treats emails as chat conversations. It eliminates the long threads and simplifies the user interface. Spike is available in multiple platforms. It also supports multiple email accounts - free as long as they're Gmail.

Work email accounts with @customname.com are not free. Charged per email account.

Spike removes the parts of email that make it slow and cumbersome to use. It creates a chat like system that turns email into a messenger platform. With Spike Groups, email threads are simplified. With Spike Notes, you get a single place to collab on documents.

I wish the calendar was more robust and had a full view. I also wish there could be multiple windows open.

The conversation like email threads are much easier to use. It's almost impossbile for you to miss any emails buried in a long thread.

The design can be improved. Also, dark mode compatibility is not available. Default fonts and colours cannot be set for email composition.

The ease with which we are able to find a particular email sent by a certain user. Also the UI ensures that it is similar to everyday chatting software

Nothing to be honest. I like everything about the software and I have personally recommended to a few friends. Only feature I would like to add is unsend the email

Fluid and modern interface. Reliable and snappy to work with.

The inability to customize the signature on the free plan is a bit annoying. I'm not saying that we should be able to remove the link in totality, but at least have a few options of how utilise the advertising link