FIELDMOTION Erfahrungen

The speed at which it updates from our guys out of the field to our admin staff back in the office. Fieldmotion listened to everything we said and produced forms which were exactly what we needed.

Easy to use and set up, excellent support from the team

The only downside which really isn't a big issue is training.

The support is excellent whenever a query or problem arises.

There nothing about the software worth complaining about, it fulfils all our needs.

Having jobs scheduled to engineers directly to app on their phone is invaluable.It was integrated into our systems was straight forward.Adding pictures to job sheets is a plus.

Adding videos would be very useful proving failures of systems/ working after repair or install.Push notifications of jobs being sent to engineers would be useful.

The Ease of the product allows our team to work well together, all the information we require is in one place.

The features that Fieldmotion have, we are not fully aware of the full features available.

its operational efficiency and accuracy. Also being able to modify the Fieldmotion system to keep track of all Cryotanks gas transfers.

Any con we have encountered Aodhan has been able to go above and beyond to ensure that we have the best possible solution.

The biggest impact and pro for our business is being able to access to all our customer data, history and future planning digitally. Having implemented similar systems in other companies I was concerned about getting started and the work load in getting all our data on the system, my concern were quickly address by the team and set up and implamentation could not have been easier

The only thing I feel is missing for the way we use the system would be for the administrator to have remote access when away from there desktop. Maybe an app similar to the one used for completing report's, I know it would be difficult to have all the features but if a simplified version that would allow you to raise a quote or schedule an appointment when in the field would work

Fieldmotion's software is quite user friendly, and anything you don't understand can be clarified quite easily as they provide a great customer service.

I can't really think of any major cons at this time. So far I have had no major issues worth commenting on.

data coming through from our engineers is in real time. Work sheets can send automatically to our customers, this is great feature.

we don't use the software for invoicing as its not compatible with sage 50 accounts. In theory if it was i would use it for this as well.

The ability to go completely paperless and ability to work offline if necessary

I would like to be able to schedule tasks as well as appointments

The ability to remove some features that we didn't want (ie make the app less cluttered) and how much the forms could be customised where the main selling points for us,

There are numerous things we think of as and when using the software but they are all minor. Our main wish would be for the quoting side of the system to allow us to handle larger project style quotes but that is moving more towards a CRM system.

The software works as an off the shelf product with enhancements and work arounds giving a bespoke feel. A good balance

Some limitations because it is an off the shelf product. This however is fair considering the price. Usually there are work arounds or close solutions to achieve what we need.

engineers job reports and customers portals

adding simple things to the system is costly and long winded - like changine a certificate logo
or batch adding to a job file

This software is absolutely critical for our service contracts and we couldn’t do with our it now.

Doesn’t sync with mobile calendars this would be really handy if it done this.

This software allows engineers to record all stock and information that relates to the customer. It is easy to search back through the history of the clients to find out what work has been completed.

There isn't really anything that we found that caused problems using the software - any issues we had were always dealt with quickly by support.

Product is very easy to use, detailed job cards incl pictures are send to the customer.
Job cards look very professional.

Technicians complain about the time it takes to complete the job card.

Before using Fieldmotion we were inundated with paperwork. Keeping track of all our service agreements and contracts with specific companies was not only time consuming but it was counterproductive. Since integrating Fieldmotion into our business we no longer have to chase paperwork! Everything is logged, from start to finish and means each job has complete accountability!
We have saved 4 hours minimum a day on administration work and this has left us with more time focusing on expanding our business and exploring new opportunities, something that we would not have had time to properly focus on if we had not got Fieldmotion!

No real cons, Fieldmotion staff are always helpful. Rep has been a great help in getting us set up from day one.