The customer service reps care about our business and they are an extension of our team, the software is easy to use, it helps our company control costs, and the developers are flexible and can customize the software to meet our needs.
We have used other TMS programs, and there isn't any need we have that Constellation doesn't currently handle. No software is perfect but this has met our needs in every way.
Frees up my day
The ability to view the progress of each load and provide my customers with information immediately. Not to mention the support from the TMS Team, it is very timely.
My customers are impatient and sometimes information regarding delivery is not as quickly available as they would like