Omnisend

4,7 (806)
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Marketing-Automatisierung für intelligente E-Commerce-Marketers

Gesamtbewertung

4,7 /5
(806)
Preis-Leistungs-Verhältnis
4,5/5
Funktionen
4,5/5
Bedienkomfort
4,6/5
Kundenbetreuung
4,6/5

98%
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806 Bewertungen

Andrei
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Perfekt für unsere Bedürfnisse

Bewertet am 29.11.2022

Vorteile

All in One Email Marketing mit Formularen, Pop-ups, Auswertungen, Mehrsprachigen Emails, hilfreicher und schneller Support, und und und...

Nachteile

Da fehlt mir nichts ein ehrlich gesagt...

In Betracht gezogene Alternativen

Klaviyo

Warum Omnisend gewählt wurde

Funktionsumfang
Aleksej
Aleksej
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Save time & money with Omnisend

Bewertet am 17.10.2024

I've been using it for years with 20+ different clients for my email & SMS marketing agency and I...

I've been using it for years with 20+ different clients for my email & SMS marketing agency and I love using it everyday.

Vorteile

Ease of use, segmentation builder is great, overall the flow of working in Omnisend is much smoother than in other similar platforms. I can get stuff done fast and easy. Unique discount codes are easy to create and use in campaigns and automations. SMS is cost-effective with their Pro plan.

Nachteile

Omnisend lacks some advanced/situational features that you need once in a blue moon, but their team is very receptive to feedback so I use every chance I get to share feedback with them and help improve the product. The only major area where I feel it is lacking compared to other similar platforms is reporting & analytics - but as far as I know it is on their roadmap for Q4 to improve this.

Antwort von Omnisend

Thank you for your thoughtful review! We’re thrilled to hear that you find Omnisend easy to use and that our segmentation builder and unique discount codes are working well for you. We appreciate your feedback regarding the advanced features and reporting & analytics—your insights are invaluable as we continue to enhance our platform. It’s great to know that you’ve been successfully using Omnisend for your agency and with your clients. If you ever have more suggestions or need assistance, feel free to reach out. Happy marketing!

Paul
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Less money, more service

Bewertet am 8.10.2024

Great experience over the past 5 years working with Omnisend. Would highly recommend it for small...

Great experience over the past 5 years working with Omnisend. Would highly recommend it for small and medium-sized businesses.

Vorteile

I love to use Omnisend for small to medium-sized businesses! As an agency we have used a number of email marketing platforms and the support and customization that we receive from Omnisend is top-notch given the affordable pricepoint.

Nachteile

There can be some bugs when building emails (nothing that would prevent use) but their team works hard to rectify them if you log them to support.

In Betracht gezogene Alternativen

Klaviyo

Gründe für den Wechsel zu Omnisend

Cost and the level of personalized support were the two main reasons we chose Omnisend over Klaviyo

Antwort von Omnisend

Thank you for the fantastic review! 🌟 We’re thrilled to hear that you love using Omnisend for your clients and appreciate our support and customization. Your feedback about the occasional bugs is valuable, and our team is always on standby to tackle those pesky little gremlins when you log them! If you ever have more ideas or questions, we’re just a message away. Here’s to many more years of successful email marketing together!

Eli
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Cost effective email marketing

Bewertet am 28.11.2022

I like it. It's not perfect, but neither are we. It helps us get the job done efficiently and has...

I like it. It's not perfect, but neither are we. It helps us get the job done efficiently and has the opportunity to grow. Plus, I have been happy with the support.

Vorteile

We have 2m contacts in our database, and no other tool is as cost-effective for efficiently emailing them. Omnisend also has great e-commerce functionality, like SMS and easy-to-use form builders. Our account manager has been very helpful.

Nachteile

This is great for B2C, not B2B. Creating lists is difficult and managing our database is almost impossible..

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Kosmetik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Easy to use, lots of features for the cost

Bewertet am 17.10.2024

Love it, we evaluate annually and it continues to be the best bang for the buck, plus they keep...

Love it, we evaluate annually and it continues to be the best bang for the buck, plus they keep adding features which is great.

Vorteile

Omnisend has been a great ESP solution for my business. I have used several marketing & digital platforms in my professions career and overall, the ease of use and features for the cost are outstanding.

Nachteile

Inability to have more custom landing pages and use custom domains for landing pages

In Betracht gezogene Alternativen

HubSpot Marketing Hub, Klaviyo, Zoho Mail und Mailchimp

Warum Omnisend gewählt wurde

Mailchimp stopped being integrated with Shopify and that’s the #1 requirement for us

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu Omnisend

Seemed robust for the cost and it has only gotten better

Antwort von Omnisend

Thank you so much for sharing your experience! We’re thrilled that Omnisend has been a great fit for your business and that you’re finding our features to offer excellent value. We appreciate your feedback on custom landing pages, it’s always helpful as we continue to enhance the platform. We’re committed to adding more features and making your experience even better each year. If you ever need assistance with anything, don’t hesitate to reach out!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

A solid and effective email platform

Bewertet am 4.10.2024

Overall a very good platform for our email marketing and e-commerce transactional emailing needs....

Overall a very good platform for our email marketing and e-commerce transactional emailing needs. The platform is user-friendly and straightforward, and support has always been helpful and responsive when needed.

Vorteile

Ease of configuring and customizing emails, powerful automations, and excellent support anytime I've needed to reach out with a question or clarification.

Nachteile

Lack of SMTP support. Not a dealbreaker, but I've found most email marketing platforms also provide an SMTP integration for the websites they're connecting to. So we actually have to use a free tier of a competing email marketing service to handle this particular functionality. It would be nice to have this all under "one roof", so to speak.

Reporting is a bit basic on the standard plan, requiring a fairly significant cost-per-month increase to access what they call "advanced reporting" in their Pro plan. We don't need the additional features bundled with the pro plan, so it's hard to justify the increased spend just to access better reports.

In Betracht gezogene Alternativen

Campaign Monitor by Marigold, MailerLite und Klaviyo

Warum Omnisend gewählt wurde

Trouble validating emails provided by our customers offline. We've been in business over 60 years (long before email was a thing), but we still had thousands of customer emails dating back some time. Because many of these emails weren't opted-in using an online form, we experienced many account issues trying to use these.

Zuvor genutzte Software

Brevo

Gründe für den Wechsel zu Omnisend

Price/feature set was solid, and the platform itself appeared to be modern and well designed.

Antwort von Omnisend

Thanks for the kind words! 🌟 We’re glad to hear you’re enjoying the ease of use and our support team—it’s like having a trusty sidekick for all your email adventures! We appreciate your feedback about SMTP support and reporting. We’re always looking for ways to streamline your experience, so we’ll definitely take your thoughts into consideration. In the meantime, if there’s anything else we can do to make your life easier, just give us a shout. Here’s to keeping it solid and effective with Omnisend!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

The Customer Support ALONE is worth the $$$

Bewertet am 4.10.2024

Vorteile

Support is really helpful & the price is great!

Nachteile

It is smaller company, so feature development can take some time but they're very responsive to feedback!

Antwort von Omnisend

Thanks for the awesome shout-out! 🌟 We’re thrilled to hear that our support team has been a shining star for you! We get it—feature development can be a bit of a marathon, but we promise we’re all about listening to your feedback and making improvements. If there’s anything else you’d like to see, don’t hesitate to let us know. Here’s to more ease and great prices with Omnisend!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

worth the investment

Bewertet am 4.10.2024

its a sales boost worth the investment

its a sales boost worth the investment

Vorteile

higher sales thanks to automated emails

Nachteile

no way to filter the mails you have send or to see who received the automated mails

Antwort von Omnisend

Thanks for sharing your experience! We’re glad to hear that our automated emails are boosting your sales—definitely worth the investment! We appreciate your feedback about filtering sent emails; we’re always working to make things even better. Here’s to continued growth and success with your marketing! 🚀

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great Email Marketing tool

Bewertet am 4.10.2024

It's a great email marketing tool, and have used it for several years now

It's a great email marketing tool, and have used it for several years now

Vorteile

Easy to design and creating and duplicating campaigns is quick

Nachteile

The cost of the monthly subscription is in USD and as a Canadian company, it is more costly.

Antwort von Omnisend

Thank you for the kind words! 🌟 We’re thrilled to hear that you find our tool easy to use and efficient for designing campaigns. We understand that subscription costs can be a concern, especially with currency differences. If you have any suggestions on how we can improve your experience, we’d love to hear them! Keep creating those amazing campaigns!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Overall a very good and Value for money product

Bewertet am 12.10.2024

Overall I am happy with the product. All the features are easy and simple to use.

Overall I am happy with the product. All the features are easy and simple to use.

Vorteile

It was the most value for money product with all the features one would want with its CRM system.

Nachteile

The time taken to propagate emails can be optimised a bit more.

Antwort von Omnisend

Thank you so much for your thoughtful review! 😊 We’re glad to hear that you find Omnisend to be a great value for money and that our features are working well for you. We appreciate your feedback regarding email propagation time, and we’ll definitely take that into consideration as we continue to improve. If you ever have any questions or need assistance, don’t hesitate to reach out. Happy emailing! 📧✨

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Automotive
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best Tool for campaigns

Bewertet am 4.10.2024

Great tool and perfect campaign management

Great tool and perfect campaign management

Vorteile

campaign schedule and segments, Il ike it too much

Nachteile

audience management is need more attention

Antwort von Omnisend

Thanks for the awesome review! 🎉 It’s fantastic to hear that you’re enjoying the campaign scheduling and segmentation features. We appreciate your feedback on audience management—it’s something we’re always looking to enhance. If you have any specific suggestions, we’d love to hear them. Cheers to your continued success with your campaigns!

Eve
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Best decision for our small business

Bewertet am 17.10.2024

Customer service is always amazing, they never leave you stranded. QUestions got answered quick!

Customer service is always amazing, they never leave you stranded. QUestions got answered quick!

Vorteile

Easy creating email and workflow, the company also keep improving their service very quick!

Nachteile

The connectivity to shopify and just need more features, but you get what you have paid for, i feel that Omnisend is powerful enough for the price

In Betracht gezogene Alternativen

Klaviyo

Warum Omnisend gewählt wurde

price is the bog factor for current climate and our business is small

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu Omnisend

this company was too much features and not flexible in pricing, so it is too expensive for our overheads

Antwort von Omnisend

Thank you so much for sharing your experience! We’re thrilled to hear that Omnisend has been a great fit for your small business and that you find creating emails and workflows so easy. We’re constantly working on improvements, and we really appreciate your feedback on Shopify connectivity. It’s fantastic to know our customer service team has been quick to support you. If there’s anything else we can do to make things even better, don’t hesitate to reach out!

Thandi
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Love using Omnisend for my business

Bewertet am 15.10.2024

I think the support is great and the product works well. I'm very happy.

I think the support is great and the product works well. I'm very happy.

Vorteile

I find Omnisend very easy to use whenever I want to create a campaign or an automation. I don't use it to its full potential but I have enjoyed using it over the years and send things out via Omnisend daily.

Nachteile

For my more limited use, based in South Africa where the $ is much stronger than the local currency, it's a bit expensive for my business.

In Betracht gezogene Alternativen

Mailchimp

Gründe für den Wechsel zu Omnisend

Easy to use and integrate with Shopify. Lots of nice templates. Good support.

Antwort von Omnisend

Thank you for the great review! We’re so glad you’re enjoying Omnisend and finding it easy to use. We totally understand the currency challenge, but we’re here to make sure you get the most value out of it. If you ever need help getting even more from the platform, just give us a shout, happy to help!

Ron
Gesamtbewertung
  • Branche: Bildende Kunst
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Omnisend - A very welcome improvement!

Bewertet am 17.10.2024

Very positive experience. We switched to Omnisend after having delivery and subsequent support...

Very positive experience. We switched to Omnisend after having delivery and subsequent support issues with different major service. Omnisend support offers very quick and knowledgable responses to questions via on-line chat. Very easy design platform helps generate new campaigns quickly without hassle.

Vorteile

Versatile design editor and list moderation. Straightforward pricing. Prompt accurate support via on-line chat.

Nachteile

While they do have quite a few very usable pre-made design templates, we would still like to see a few more holiday/event specific templates as well as some with a bit more 'modern' flair.

In Betracht gezogene Alternativen

Constant Contact und Mailchimp

Warum Omnisend gewählt wurde

Poor delivery, poor support, long delays in addressing report 'bugs'.

Zuvor genutzte Software

Privy

Gründe für den Wechsel zu Omnisend

Pricing, positive reviews, ease of installation and use

Antwort von Omnisend

Thank you for the fantastic feedback! We’re delighted to hear that our design editor and support team are hitting the mark. 🎨 We’re always looking to add a dash of flair to our templates, especially for those special holidays—stay tuned for some exciting updates! If you need anything else, just give us a shout!

Xiomara
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Omnisend for the win!

Bewertet am 4.10.2024

We really enjoy using Omnisend. It's very easy to navigate and really has helped us with sending...

We really enjoy using Omnisend. It's very easy to navigate and really has helped us with sending out more emails.

Vorteile

I like that they are constantly adding new features to improve the quality of the platform and the user experience.

Nachteile

I don't really have a con. In the almost 3 years that i've been using it, I think i've only had one issue and customer service was very helpful.

Antwort von Omnisend

Thanks a million for the glowing review! 🎉 We’re over the moon to hear that you’ve been enjoying Omnisend for nearly three years! It sounds like our updates are working like magic for you. If customer service were a sport, we’d definitely be going for gold! 🥇 Here’s to many more emails sent and smiles shared—let’s keep the good vibes rolling!

Fay
Gesamtbewertung
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

It's useful!

Bewertet am 11.10.2024

Our experience overall is great! It's a great tool and we like using Omnisend. I recommend it to...

Our experience overall is great! It's a great tool and we like using Omnisend. I recommend it to other companies, as well.

Vorteile

Seems to work well! We are able to send emails and communicate with customers effectively,

Nachteile

It's a little less user friendly since changes were made. I feel like I can't add what I'd like as easily. Perhaps I just need to spend more time learning the new system.

Antwort von Omnisend

Thank you for your feedback! 🌟 We’re thrilled to hear that you’re finding Omnisend useful and effective for your communication needs. Change can be a bit tricky, but we’re here to help you every step of the way! If you ever have questions or need tips on navigating the new features, feel free to reach out. We appreciate your recommendation to other companies, your support means the world to us! Keep up the great work! 😊

Vince
Gesamtbewertung
  • Branche: E-Learning
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Overall good platform gets the job done!

Bewertet am 17.10.2024

Overall, the platform is mostly good and gets the job done!

Overall, the platform is mostly good and gets the job done!

Vorteile

It gets the job done and it's not too complicated

Nachteile

Theres still room for improvement. Better importing needed (allow import of tags per row). The editor could improve and a few other things.

In Betracht gezogene Alternativen

Klaviyo

Warum Omnisend gewählt wurde

I moved to shopify and this was one of the recommended apps/platforms

Zuvor genutzte Software

WooCommerce

Gründe für den Wechsel zu Omnisend

better price. Klaviyo got more expensive the more it scaled

Antwort von Omnisend

Thanks for your feedback! We’re glad to hear that our platform gets the job done for you. We appreciate your suggestions for improvements—our team is always looking to enhance features like importing and the editor. If you have more ideas, we’re all ears. Happy selling! 🎉

arturs
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Extremely effective! No problems

Bewertet am 17.10.2024

Very easy to integrate apps, manage flows and switch accounts to work on different stores. Love it!

Very easy to integrate apps, manage flows and switch accounts to work on different stores. Love it!

Vorteile

I liked how easy it is to use and manage, the best part is how easy the abandoned flows are to create. No coding experience is needed and there are never any issues.

Segments, pop ups and campaigns are extremely easy to set up and there is no guesswork when it comes to creating a strategy with the additional help blogs Omnisend provides.

Their support team is unmatched a 10 out of 5 stars from me!

Nachteile

The analytics could be improved so I can see more than just the last mon of results, additionally, a text-based email would be great to add to some of my flows as a more personal touch.

Antwort von Omnisend

Thank you for the amazing review and the 10 out of 5 stars! We’re thrilled to hear how easy you find Omnisend to use, especially for abandoned flows and strategy building. Your feedback on analytics and text-based emails is much appreciated—feel free to reach out to our support team, as they might be able to help with adding text-based emails to your flows! Thanks for being part of Omnisend! 😊

Alexandra
Alexandra
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Perfect Tool for Post-Sales Automation and Member Engagement

Bewertet am 4.10.2024

Our experience with Omnisend has been incredibly positive. It’s transformed how we engage with our...

Our experience with Omnisend has been incredibly positive. It’s transformed how we engage with our members, keeping them informed and involved at every stage of the journey. We’ve seen increased open rates and higher member retention, thanks to the platform’s reliable automation and segmentation features. It’s become an essential part of our marketing strategy.

Vorteile

What stands out the most is how effortlessly Omnisend helps us drive post-sales automation. From order confirmations to follow-up emails, the automation workflows are smooth and reliable. It keeps our members engaged with timely updates on the latest news, releases, and events. The ease of creating personalised email campaigns with just a few clicks has streamlined our entire process.

Nachteile

Honestly, there’s very little to dislike. If anything, we’d love to see more advanced options for integrating more niche platforms. But overall, it’s been an excellent fit for our needs.

Antwort von Omnisend

Thank you so much! We’re delighted to hear that Omnisend is making your post-sales automation a breeze! We appreciate your feedback on advanced integrations, we’re always working on leveling up our game! If you need anything else, just give us a shout—we’re here to keep the good vibes rolling! 😄

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Kosmetik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Easy-to-use Email Platform for Ecoms

Bewertet am 17.10.2024

Overall, it's a great tool with very clean and intuitive UI. Campaign creation, automation creation...

Overall, it's a great tool with very clean and intuitive UI. Campaign creation, automation creation and data dashboards are pretty neat and easy to use

Vorteile

It is very user-friendly and has intuitive and easy-to-use interface. Campaigns and automations are easy to create and launch without much clutter

Nachteile

It's integration part. It cannot integrate with most of the data analysis tools like TripleWhale or Glew for data analytics purposes which is very crucial

Antwort von Omnisend

Thank you for the great feedback! We’re thrilled that you find our platform user-friendly and enjoy the clean UI for campaigns and automations. We appreciate your input on integrations with data tools—our team is always looking to expand compatibility. Thanks for choosing Omnisend for your ecom needs! 😊

Paulius
Paulius
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Review of omnisend

Bewertet am 17.10.2024

Easy to use, friendly support, understandable tutorials.

Easy to use, friendly support, understandable tutorials.

Vorteile

Easy to use functionalities, helpful tutorials and articles.

Nachteile

Sometimes customer suport is not available right away. But in such case always gets back to me.

Antwort von Omnisend

Thank you for your review! We’re so glad you find Omnisend easy to use and enjoy our tutorials. Our support team strives to be as responsive as possible, and we appreciate your patience when there’s a bit of a wait. We’re always here to help! 😊

Alvaro
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best automation software for ecommerce

Bewertet am 17.10.2024

Vorteile

User friendly platform, quick support, easy integration process.

Nachteile

The integration with prestashop isn't the best yet

Antwort von Omnisend

Thank you for your kind words! We’re thrilled to hear that you find our platform user-friendly and our support team quick to respond. We appreciate your feedback on the PrestaShop integration—it’s definitely on our radar, and we’re working hard to enhance that experience. If you have any other suggestions or need assistance, feel free to reach out.

Amanda
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Checks all the boxes- definitely worth trying

Bewertet am 4.10.2024

Vorteile

I've worked with a lot of email platforms and was not very familar with Omnisend when I started a new role. I was very pleasantly surprised by the ease of use, analytics and quality templates. Their online resources are helpful and easy to interpret while their support team has been one of the best I've encountered.

Nachteile

I have not encountered issues during my first 6 months working with Omnisend.

Antwort von Omnisend

Thanks for the fantastic review! 🎉 We’re thrilled to hear that Omnisend has checked all the boxes for you—ease of use, great analytics, and templates that impress! It sounds like you’ve hit the ground running, and we’re happy to have you on board. If you ever have questions or need assistance, just give us a shout—we’re here to help!

Daniela
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great tool for your business

Bewertet am 9.10.2024

I have been using omnised for around 3 years, and still feel that have so many things to learn...

I have been using omnised for around 3 years, and still feel that have so many things to learn about it. Its a great experience to explore the different features, and how it makes the email campaign creation and automation very easy and user friendly.

Vorteile

how easy is to create email campaigns, add different designs, save different templates to use it in other. occasion and create email automation.

Nachteile

lack of previsualization in phone that is set up in dark mode.

Antwort von Omnisend

Thank you for sharing your experience with us! 🌟 We’re delighted to hear that you’ve found Omnisend easy to use for creating email campaigns and automations. It’s great to know you’re still exploring all the features after three years—that’s what we love to hear! Your feedback about the lack of phone preview in dark mode is appreciated, and we’ll keep that in mind as we continue to improve. If you ever have questions or need assistance, feel free to reach out. Happy emailing!

Debra
Debra
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Positive Experience

Bewertet am 4.10.2024

Smooth integration, quick response time to any questions

Smooth integration, quick response time to any questions

Vorteile

Very dependable and continues to improve their service and new products

Nachteile

The only thing at this time would be if there were more reports and an automatic notice when an item out of stock is signed up for

Antwort von Omnisend

Thank you for sharing your positive experience with us! 🌟 We’re glad to hear you find our service dependable and continuously improving. We’re excited to let you know that we’ll be introducing new reporting options soon! If you ever have more questions or need assistance, we’re just a message away!