Square Payments Erfahrungen

Using this software for a couple of years now I really like the ease of use and how it's transferable between all my devices. I am able to access reports, process payments, and more from the mobile dashboard or my PC.
It doesn't require that I have or use any additional products or equipment for function. They have very friendly and knowledgable customer service and support.
I love that you are able to integrate Square into other systems for a more robust system.

I wasn't able to really pin point anything that I didn't like or enjoy regarding the software.

It's easy to use. Your favorite device becomes your POS which is convenient especially for those of us who do work on the road.

You can get instant deposit with an extra fee which is nice.

I don't like their customer service. You have to pay extra to be able to call their customer service number and even if you do (because I did the trial for premium service), they don't really resolve anything.

I also don't like their dispute process. You get very limited time to submit your documentation proving the transaction was valid. Some paperwork takes a while to get from clients.

AND...they allowed a couple of clients to dispute charges that were from the year past, which I still don't understand.

The worst part of the dispute process is that they'll take the money from your account and then take forever to return it. In both my cases, I had to pay the premium service to be able to talk to customer service, which got me nowhere and then had to email the dispute team with additional information (which you're not supposed to do since they have a form you fill out through the portal).

And then, if you have customer who makes purchases for the same amount...you can't do instant deposit because they'll hold the funds to make sure you're not ripping people off even though you've demonstrated to be a credible and reputable business.

Square is fantastic when you need to swipe a credit card and allows one to avoid the large fees that others require. No contract and buy equipment as you need it.

The only con is getting a hold of a representative. Note, the solution is so simple that you really don't need help.

Square is fast and easy to setup, accepts all credit and debit cards, and pays out fast directly to your bank account. I cannot recommend Square enough for any business needing the convenience of accepting credit and debit cards.

Square offers many features that enhance their payment processing service. Most of these additional features add to your fees Square collects each month. It would be nice if Square offered a few more of these additional features and enhancements for free.

Incredibly easy and simple to use! They provide all the features I need for my small business at an incredible price! They’re not over complicated like other services. They’re also safe and highly effective. I don’t have to worry about my business or my customers because Square is so effective.

There were a few technical aspects that took me awhile to figure out, like connecting to my website, but I think that’s more on me than square payments. I’m sure most people wouldn’t have issues.

Square has so many options for mobile payment hardwareFunds are transferred very quicklyMonthly emails on top selling products

Tap to pay on iPhone is only in the United States right now, this feature would allow us to have multiple transactions at once.Their web software is great if you only sell a few products, but we needed more control over display and layout

Square is a great solution to a small business who wants to ensure they can be paid easily, regularly and without burdening their clients.

I use it to receive monthly payment for my services for about 30 of my clients and it makes my life and my clients lives easier. Yes, you pay a processing fee, but it is competitive and well worth that small fee to ensure that I get paid. Plus, it only takes me a few minutes to receive payment from all those clients.

There are some elements of Square that are not as intuitive as they could be. Setting up a clients card on file can be tricky at times, especially if you use the web browser vs. the app. In general, use the app for EVERYTHING you do and you'll be fine.

The other issue I have sometimes is the checkout process. That times a bit of time to get used to and can feel clunky. This should be easier and I believe that Square will do their part to make the updates in time.

The final thing, and this is something that may not impact many people, but I use my headphones a lot. I have to be sure to remember to unplug/disconnect them before opening the Square app. If not, it thinks my headphones are the card reader and hits me with a very loud, old school fax machine connection type sound. A painful experience!

I needed to accept payments on my website and I tried using a different program, but the issues seemed almost impossible to overcome, as I am not an experienced website form developer. I easily and quickly had square payments set up on my website and I have never had a single issue accepting payments.

I have nothing negative to say currently about this product. I had a horrible experience before implementing square payments, so I find this product to be great. I guess I could ask for lower fees, however, they are not all that high, to begin with.

Easy in person credit card payments from customers.

That you get no access to your payments when paid. Square keeps the payment paid to you for services by the customer at their decision.

This product integrates with a few different software programs I use, making running my business and accepting payments seamless! I also like the functionality and the overall look and feel of the buy buttons I integrate into my website. Very clean!

Honestly, I can't think of any cons at the moment.

The device to put on the ends of our ipads and iphones was small and easy. It was a very easy and smooth application to use.

There were times were the device didn't work out in the field for our technicians. Square could not seem to figure out a solution to the problem. They definitely did try but we continued to have issues

We needed a solution to accepting credit card payments, square gave us a quick, easy solution we were able to setup online, get the reports we need to track the sales easily and even allow us to process in person if we need to.

Figuring out how to access some of the reports, what we are paying in fees and setting up the online store was a bit cumbersome.

There are many features that I like about Square payments, most important of them being recurring payments and payment reminders. I also get a notification when a payment has been made. I have set it up with my website for consultation booking and it works absolutely fine.

Ability to take payments in multiple currency should have been good.

Square is very easy to use! I am a soap and candlemaker who does a lot of farmers markets and shows and Square has made it very easy for me to accept credit cards on-the-go. For those who like to input inventory, you can do so at your laptop and simply select the products that customers are purchasing from your store or market stand shelves for ease of use. I prefer the option that lets me manually enter an amount. Tax is configured on a separate screen prior to usage. When entering in an amount to charge, the square app calculates the tax automatically. I really like the square payment processing wireless chip reader that allows me to accept credit cards that are chip enabled. Customers sign for their purchase and then indicate if they want to have a receipt sent to their email or their phone, an eco-friendly solution and a way my business cuts down on costs. I don't have to purchase receipt books! At the end of market, I push a button and the funds I charged are in my bank account within seconds!

Nothing. This is a win, win situation for small business!

I was prepared, with rolled up sleeves, to set up my Square devices and software, expecting snags and integration challenges. I was pleasantly surprised at how easy it was to set up and how quickly I had it up and running. The hardware is small and does not take up much space, the software is easy to manage and customize, and the reporting is always current, which is a big bonus for me. My patients have often remarked at how swift and easy it is to be processed after treatment, and the simple tap or wallet payment platform is loved by them. Especially since it is hands free. This software allows me to have things all ready for them without any wait periods. On the backend, I really am grateful for the reporting and transaction logs which are always current. This makes bookwork so much easier.

My only stumbling block to date has been with the online gift cards. There doesn't seem to be a way to see when someone has purchased one. You only know of the purchase when you redeem it. I would like to know what is out there.

The mobile card reader was appealing, but it doesn't make up for the major issues I had with the service.

Customer service was terrible. It was difficult to get a live agent on the phone.