MRI Software Erfahrungen

There are lots of good software available for housing and redevelopment authorities, but the key to making it work is the service behind the software. MRI Software gives us that service. Also, they are always innovating and that is much appreciated. Time can go by fast and before you know it, you are working with obsolete software if innovation is not constant.

Sometimes we would appreciate a little bit more interaction with MRI.

The modules of mri are not integrated and many products have large flaws and bugs.

Very expensive and poorly designed products with no meaningful product support

This product is easy to navigate through for end users. There is a wide variety of App add-ons available to expand based on your needs, with many that integrate seamlessly. Above all else, the Customer support is OUTSTANDING!! There is always a pleasant, knowledgeable voice on the other end to assist you in a timely manner.
MRI is always working on incidents within the system and releasing CMU's.

As an Administrator, I would like to have more access in the training portal to administer users and see some improvements made to the Training modules. In regards to the courses themselves, the videos need to be edited in order for them to register as being completed properly and it would be beneficial to have the next courses start automatically. Users are confused when trying to navigate through courses and the site in general.

I think its very user friendly. I wish it were a little easier to navigate between different sections. It would be awesome if we in occupancy and were able to jump over to that tenants TARS page, instead of having to do a search in both.

My least favorite part is the utility allowance module. It isn't very user friendly.

Very user friendly, a good all-around tool for Property Management accounting. There are many features that just make my job easier.

Some setup can be difficult to do without MRI assistance (CAM Reconciliation; B & F), but the cost to have them do it is pretty high.

I have a variety of reports available to help me track rents, delinquency, budgets, and much more.

I feel you must have training to fully use this software, it is not self learner friendly.

We use it for our accounting for tenants and payables. This is the most user friendly software there is out there for property management. My favorite by far.

It is not as compatable with other systems like Yardi is that's why people tend to use Yardi more than MRI.

MRI software is user friendly. It oesn't have a lot of bells and whistles but the basics work. Other products that have all the bells and whistles fail with the basics.

Report design is difficult, tutorials are not helpful. MRI support is very slow to respond and could take weeks or longer for a resolution.

1.We really like that you can get messages so many different ways.
2. We like that it records the call between maintenance and the resident on emergency calls.
3. It is great that you can record a message if you have a temporary change.

1. The call back feature that blocks the personal number is only available in the emergency maintenance mailbox. All other mailboxes it shows the phone number.

The detailed accounting from tenant management, work orders . It made it easy to identify costly tenants and variances in my budget.

not the easiest software to train new employees on, and was extremely difficult for prospecting with new renters compared to my experience with Yardi and OneSite. Also, it would let half information process in the system (such as work order with no info or category) this should have popped up w/ error box to be able to submit.

Product is very user friendly for the end user.

Program has several instances that could be minimized by the number of steps it takes to get to the end.

The new user interface is very clean and modern looking. Easy to use

Implementation was tough and still working put some bugs with affordable housing

It is user friendly and has good reports and a big fan of the budgeting module.

In the MRIX I don't care for the bank reconciliation feature compared to the Windows version.

The update has really made it easier to use/access. It has dual functioning for rent collection, past resident rental record, vacancy, integration with leasing systems, and work order management.

It's difficult to learn for new users on the admin side. There's always a report I want to pull but it's not an available report in the system.

Modules are very easy to use. Admin role is very straight forward especially for user security. Able to fix quite a few things behind the scenes through SQL.

WEB side a bit cumbersome not as fast as the windows. Budgeting module lacking needed reports. Recoveries module not as user friendly as the rest of the software.

Ease of setting up resident files; accessibility of reports and ease of running reports. Ease of processing statement of deposits; works well and integrates well with other software products.

Works slowly and program often freezes.

The integration process was fairly easy. The software is very user friendly and the customer service is the best I've ever seen for such a product.

I don't have any complaints about this software.

EASY TO USE. REPORTS AT YOUR FINGERTIPS.

DO NOT HAVE ANY CONS AT THIS TIME. IT IS EASY TO USE

Easy to calculate CAM's track leases and apply collections

Tables make some corrections or adjustments cumbersome

Nothing. It was difficult to use and was not user friendly at all.

Everything. Nothing about this software is good.

Researching items is easy due to the multiple filters and fields you can use to narrow down the results of your search. Being able to sort items by column also makes it easier when doing large bank reconciliations.

The look of MRI software is very outdated. It is also very easy to put something in the wrong period (ie 2081 rather than 2018) but it is very hard to fix a mistake like that. It would be nice to have more prompts to warn you before making some mistakes.

I used it for many years with a prior property management company. It was a larger company so there were many forms that were customized for us.

You have to "think" like MRI "thinks" to figure out some functionality, however it was easy to figure out once you have some experience with it.