Factorial Erfahrungen

Am Anfang das freundliche Kundensupportteam und das Setup

Nach und nach mehr Probleme beim Einloggen, dann auch schlechterer Kundenservice - und vor ein paar Tagen plötzlich, da angeblich Zahlungen von vor 2 (!) Jahren ausstehen, Blocken des Accounts. Mit Factorial scheint es wirklich bergab zu gehen - schade

Einfaches aus und einstempeln möglich mobil oder am Destop, adaptierbar bei den Abwesenheiten

Es lassen sich nicht alle rechtlichen Rahmenbedingungen effizient umsetzen, Support nicht gut

To be honest, they have improved a lot since the last time I used the platform.
Probably the part I liked the most was the Employee profile

The platform was not very estable when you have too many employees on it. But I used few years ago, I am sure that they have fixed a lot of the old issues

We use Factorial for
Time tracking
holiday compensation & tracking
Team availability & holiday schedules
Office information
Those features we are using are working very well and are very easy to use, as an end-user but also on the administration part.
Using a cloud-based solution is definitively the best approach.

We have seen some periods where the application was out-of -service
We need to be able to add hours of holidays (for compensation of extra-hours) and the product is limiting us to half-days

Nice UX/UI
Mobile App
Scalable
Strong product

Payroll is too separated from SaaS
This is something that 80% of the times is a bad thing, on the other 20% it is nice to speak with a profesional partner who owns a strong legal payroll background

The interface is very simple and minimalist and easy to use. Best way to check in and keep track of time if you work from home. The process of absence management is also easy.

Many times the servers go down and you can't start the timer of work until it's fixed. Also, at the end of the month, the extra hours or minutes you have worked don't accumulate in the next month.

Factorial is a one-stop solution for all things HR. As a user, everything from my daily time-tracking to receiving payslips is handled on the platform. Our company uses factorial a lot. I love the Calendar View where I can see who in the team would be on leave during the month. It enables me to plan things ahead without having to make tens of emails. We also use it during quarterly reviews where we can fill out surveys, put our reviews for 360 feedback etc. If I need any document I don't need to look any further than the platform because all my documents are on this platform.

So far I haven't come across any major issues. I do see that the app might not be able to offer more once a company starts scaling but it is not a con for me at the moment.

It is so easy to use. Even when an employee forgets to clock in and out, it is one login and a quick fix.

Getting to some of the employee information is kind of like looking for an Easter egg. Once, located it is easy to go back to though.

All features have been implemented and improved during last years. Is a very complet HRIS for PTO, time and attendance, onboarding, task list, data base, documentation, hirings, review process, singature and other important needs

When I implemented, I had a lot of employees based in other countries. Inthat moment, it was not ready for these differences.

From the customer side the tool is very easy to use, the interface guide the operations needed to do and it can also be used to create companies surveys

the surveys could be more fine tuned, currently the feature is a nice to have but should be improved to be more scalable

Outil de travail très efficace et facile d'utilisation, Factorial est un excellent logiciel qui me permet de gérer des ressources humaines. Très sécurisé et créatif, il m'a permis la gestion du temps et de travailler à distance. Nous en avons tous besoin en tant qu'entreprise.

En dehors du manque de certaines fonctionnalités dans les modules de gestion des absences et plannings, Factorial présente un coût d'abonnement élevé. A revoir pour le meilleur de tous.

la possibilità di poter accertare le presenze
invio busta paga
mettere i turni

non ci sono avvisi per ricordare al dipendente di timbrare sia l'entrata che l'uscita
non visualizzo i luoghi di lavoro nei turni
spiegazione superficiale potrei usufruire del servizio su più cose che non so ancora usare

One of the functionality select the most is the time tracking. In Spain, it is mandatory by law to keep a daily track of attendance of all employees.With factorial, it is very easy to clock in and out with riyal times, and not some predefined timeslots.

I did not find it very easy to integrate factorial with other tools to control all the resources, like action plans, trainings, and so on.

It helps me to better organize my time with my day to day life.

I don't have anything like that that I like less.

- It's really great place to engage with all employee plus to manage their track records & attendance. We can easily apply for leave application without writing big emails.
- you can have working schedules & employee profiles up to date
- you can manage payroll & holiday calendar + really useful place for survey

sometimes it takes ages to load but might be server connection issues

A lot of features and options for HR management.

Factorial has a lot of features and options, however it is very hard to use and implement. The customer service is one of the worst I have ever encountered: they simply do not reply to anything. It was very hard to schedule a meeting with their sales team in order to get a proposal to start working with them. That was almost 3 months ago and I still did not receive the proposal.
Also, they have good features, but it is hard to implement and start working, and since customer service is so bad, I'm not even sure how we'd set them up.

In this software I really appreciated its simplicity and its pleasant and aesthetic design it is easy to use and to administer

The customer service is not professional otherwise at the level of the software itself there is no problem

Support team, easy to use... I think FactorialHR hasn't thousands of functionalities, but those that are included just do the job. Price per user and functionality is definitely a great value.

It lacks some automation flows but since they implemented integration with Zapier it's almost solved.

I really liked the ease of use of the software. You have many options and the configuration is more comfortable. There are some aspects to improve but in general the application is very positive.

The fact of not being able to play with the dashboard design. It is important to be able to maintain the corporate colors and designs and not just the logo.