Rent Manager Erfahrungen

The software is very intuitive. Many great features for pulling owner reports, tenant ledgers and expense reports.

Lacks accessibility features such as changing font size or overall UI experience which is very dated.

The initial setup was easy, daily use is simple, and it combines the things we need most: property management, lease administration, and property accounting. Customer service is excellent!

It is not simple to customize certain reports. The CAM module is not what I would have hoped.

Customer Service is beneficial and knowledgeable

Nothing to speak of really. The software is vast.

Rent Manager helps us manage all the rentals and really makes our jobs easy.

We have absolutely no complaints at all about Rent Manager.

I like how you are able to form monthly statements during a specific day period.

I dislike how I have to refresh my system each time I make a change.

Offers so much. Will make my business way more efficient

There is so much it can be overwhelming

ease of use of their website and application

I didnt find any reason not to like the software

It is a complete package. Customer information, billing, collections and accounting. We make pdf copies of customer statements and forward to a mailing service that sends the bill and an SASE to each customer for less than $1.00 each. The Rent Manager system for accommodating credit and debit cards is fully automatic. When a customer pays a bill, their account is credited and the money is deposited directly into our checking account. Customers love it for the ease of looking up their amount due and making payments. Customer support is superb. Every time we call we get someone who answers the question or refers us to someone who does. For water meter reading the software is also great. The meter reader has a "drive by" meter reading device. Once collected, the meter reader logs into Rent Manager and posts the meter readings. That person presses one more button and the software deducts last month's reading and determines the billing amount and posts it to the customer account. We have a standard charge for sewer and that is one more button to push. The statement is then prepared in pdf format and emailed to the print house that mails the statement the same day.

We are in Western New Mexico, and Rent Manager is located in Ohio so there is a bit of latency of one or two seconds.

Ease of use. Versatility. New features regularly. Product support.

The screens are very generic in appearance. The software could be more visually appealing

This is the easiest software to use even with multiple company names. Financial statements are so easy for our accountant to do our taxes with. LOVE IT !!!

There is nothing I don't like about it. Except maybe because it logs you out so often and you have to re-login often

I love how customizable it is. I also love how many different daily tasks it can address all in once place.

While the company continues to make improvements to the software (a positive thing), it really slows down the ability to function. There seem to be 'fixes' going on almost every week. Sometimes the software runs VERY slow.

Once you understand the creation of tenants, the creation of units, prices, etc. - it becomes very easy to manage rental transactions.

The program is not always as intuitive as I would like. But, support is VERY helpful in resolving issues.

As a beginner with accounting software and a non-accountant, I took over management of an 80 unit complex that I owned after firing four successive professional management companies. Rent Manager enabled me to return the property to profitability in the first year of my management. It was a great satisfaction to me. Thanks Rent Manager!

I used Rent Manager for six years as manager, and now as owner keeping an eye on a different property. I can't think of any feature that I don't like, would change, or add.

I find Rent Manager easy to learn and navigate. I didn't have official training but learned quickly how to do the basics. I've been using Rent Manager for 8 years and still discover easy ways to do things, better ways and new things!

None really. Any questions I've had or issues have been fixed with ease

The portals that are accessible for the tenants use.

A little difficult to get use to - lots of reports- most of what I don't access.

The ability to create very custom reports was pretty cool.

Our company switched to the software for 2 years and switched to something else because it was so awful in pretty much every way. This software had a lot of problems. It was unbelievably slow to load data. System went down a lot. Tech support not helpful.

We love the lease generation as we use this the most. We also love the history/notes section to keep tabs on each tenant and property.

We have issues with the tenant portal about once a month as well as the incoming calls tab reporting incorrectly. The software does crash every once in a while as well.

The tenants setup is easy to navigate. When you manage properties owned by different partners, you can still see them all on one screen and streamline your work.

pulling reports is not as easy as I'm used to...