Feedier

4,7 (124)
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Gamifiziertes Sammlungstool für Kundenengagement und Feedback.

Gesamtbewertung

4,7 /5
(124)
Preis-Leistungs-Verhältnis
4,7/5
Funktionen
4,4/5
Bedienkomfort
4,6/5
Kundenbetreuung
4,7/5

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124 Bewertungen

Sven
Sven
Gesamtbewertung
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

It's easy to use, looks modern and fun

Bewertet am 24.7.2018

Vorteile

The simplicity and the possibilities, flexibility, individuality, the sending of gifts to users or sweepstakes

Nachteile

The translations are not always correct, but they are being worked on. I should write more but I can think of no other negative points. :-)

Maxime
Maxime
Gesamtbewertung
  • Branche: Personalbeschaffung & -besetzung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Service above and beyond

Bewertet am 30.7.2019

From the trial period to the enrollment, they provided constant guidance to make sure the onboarding...

From the trial period to the enrollment, they provided constant guidance to make sure the onboarding was as smooth and seamless as possible.
We required some advanced integrations with our CRM (Bullhorn) and they took care of it and managed technical hick ups with grace.
A dedicated project manager and a dedicated slack environment to ensure the continuous integration and communication.
Team is very responsive and dedicated.

Vorteile

Very customizable
Amazing and transparent client support
Competitive Pricing
Engaging look and feel

Nachteile

it keeps on improving so some of the most amazing features are still yet to come.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Philanthropie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

Narrow Product

Bewertet am 24.9.2021

Ok tool but it’s designed to have a series of form touch points on a user journey and aggregate it...

Ok tool but it’s designed to have a series of form touch points on a user journey and aggregate it together. If you want to use the tool in another way it’s hard.

Vorteile

Easy to deploy, works well if you need specifically what it offers.

Nachteile

Hard to use in flexible ways. The reports are odd, all data is in one bucket then you filter out the survey & its data. An odd approach.

In Betracht gezogene Alternativen

Typeform

Gründe für den Wechsel zu Feedier

Price Ltd
Rick
Rick
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Slick UI & Get a ton more value from your current content upgrades

Bewertet am 20.9.2018

Have been using for a couple months and love Feedier. It's a beautiful way to request feedback from...

Have been using for a couple months and love Feedier. It's a beautiful way to request feedback from your customers. It also can be used as a lead magnet/content upgrade delivery system in exchange for feedback and it makes in insanely easy to offer incentive to your feedback request. For me at least, this used to require hacking together multiple system.

Vorteile

- Awesome Interface & a very unique an effective way to request feedback. Everyone uses the same method, it's refreshing to be able to offer new types of incentives so easily.
- The support team is fantastic

Nachteile

You can't use variables in questions yet, but that feature is in development.

Cathy
Cathy
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Fun and fabulous

Bewertet am 19.9.2018

This is solving a problem I didn't even realise was there until I found Feedier - feedback can be...

This is solving a problem I didn't even realise was there until I found Feedier - feedback can be dull and tedious. This makes it something else. Gamifying it, making it look good and adding rewards is genius.

Vorteile

I'm loving Feedier in so many ways! It's a novel and fun way to get feedback. I love the format and the questions. I've constructed a survey and a couple of test responses and I'm about to launch to more people. Those filling in so far think it's brilliant!

Nachteile

I've had a couple of blips but the customer support has been great and they've fixed them really quickly.

Alex
Alex
Gesamtbewertung
  • Branche: Übersetzung und Lokalisierung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

Good idea, product still lacks functionality. Dev team is not responsive

Bewertet am 18.1.2019

Considering switching to another provider if functionality we need will not be implemented soon, in...

Considering switching to another provider if functionality we need will not be implemented soon, in particular ability for the same user to use the same feedback form after some time (e.g. week, month, few days)

Vorteile

I like the idea and simplicity of the product.
It works for core things

Nachteile

Customer support is slow in response. New features were requested long time ago. Nobody can give time when this will be implemented.
Not able for user to reply more than once to the same form.
Functionality about posting a review to social networks for high ratings is limited.

José Antonio
José Antonio
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best app for Feedback

Bewertet am 25.7.2018

I'm using it to offer the feedback service to my brick and mortar clients. They use de PDF feature...

I'm using it to offer the feedback service to my brick and mortar clients. They use de PDF feature to ask for feedback in exchange of a discount and it's working really well.

After this, you can funnel the users that left good feedback to review sites and social media via email marketing.

Vorteile

I like its easy of use and that it looks really nice (modern and minimalistic with touches of colour). Also, that it has a white label feature .

Nachteile

That the widget only shows the overall feedback and doesn't allow the user to give feeback from it, that would be nice as it removes friction.

Alexandre J. E.
Alexandre J. E.
Gesamtbewertung
  • Branche: Druck
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Don't miss this one

Bewertet am 22.7.2018

I just purchased feedier a few days ago from appsumo so i haven't yet put it in real use with my...

I just purchased feedier a few days ago from appsumo so i haven't yet put it in real use with my clients. However i had very little to complain about from the beginning and even those complaints are being ironned out as quickly as possible by the team. Customer service is top notch

Vorteile

It's beauty and responsiveness. The animations and the idea of a reward to sort of bait lazy customers into giving an optinion about their purchase, all in a convenient package is awesome

Nachteile

The stiffness of the design (although i understand it's to keep a consistant design, also they are working on giving more options to users

Amati Pettes,
Amati Pettes,
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great feedback process

Bewertet am 20.7.2018

Feedier now allows me to collect feedback and use rewards if necessary.

Feedier now allows me to collect feedback and use rewards if necessary.

Vorteile

Ease of use, setup is easy step by step process

Nachteile

How the logo is displayed, it can be very small

Manuel
Manuel
Gesamtbewertung
  • Branche: Fotografie
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

There is no better way to get feedback

Bewertet am 23.7.2019

Vorteile

If your business relies on customer feedback, then you need Feedier. This is the funniest and better way to ensure your customers send you feedback about a service or product. You can reward your customers and provide a gamified experience.

Nachteile

There is nothing wrong with this platform, they even have a free tier!

Verifizierter Rezensent
Gesamtbewertung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Amazing Great Value for Money

Bewertet am 19.7.2018

Vorteile

I totally love the reward feature. It has given us great engagement.

Simply put, if you are in business, you need this. Period. You going to use this tool and if you not asking for customer feedback, your business won't have a future. These guys have put something together that has flipped the feedback industry onto its head!

Nachteile

There are few glitches like the 10 stars being 9 in a row and then 1 on the next line on my phone but on the whole, this is really slick.
The promised downloadable survey turns out to be a poorly formatted PDF with a QR code on it rather than a printable survey which suggests it takes less than 1 minute*s* to complete online.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

A company that listens to its customers

Bewertet am 5.10.2018

I first started using feedier because of the features it provides. Then I found out how user...

I first started using feedier because of the features it provides. Then I found out how user friendly it was and I believe the strongest asset of Feedier is its support and the ability to get what the customers want and integrate it into their software. I believe it is one of the first times I feel like being heard from the Software Development team. When I first joined the software, one of the features did not work as expected and the development team fixed it in the following releases.

Vorteile

I like very much that it is very intuitive and has a very user friendly UI. I did not have any prior experience with similar software and I got to create my review within minutes. I also like very much the support which is really there to assist.

Nachteile

The FAQs section is not very populated in the website. However the chat support covers any cases you do not find online. Sometimes the chat support is not lightning speed (it is a bit slow) but they always come back with a reply on the email.

Phillip
Gesamtbewertung
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Helps in Knowing Where Our Brand Stands Among Our Customers

Bewertet am 26.2.2019

Recommended. Definitely a nifty tool to check how we're doing with our clients.

Recommended. Definitely a nifty tool to check how we're doing with our clients.

Vorteile

Our customer feedback is critical in our company's growth and using Feedier to collect feedback from our clients using its built-in sms services. The stats are what amaze us, giving us an overall topview of how satisfied they're with our services. The whole process to start collecting feedback is really simple with their clean UI. This is what appeals us also. No complicated process or steps.

Nachteile

The whole direction of Feedier seems to be gamify, including its fixed 'playful' design template. This we find it rather restrictive because we would like a more professional B2B type of design template.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great solution for my surveys and customer researches

Bewertet am 21.7.2018

I use to have a low rate of responses that were solved after I start using Feedier. In my honest...

I use to have a low rate of responses that were solved after I start using Feedier. In my honest opinion, the interface + gamification helps to get the job done. I'm confident that my surveys will be much more accepted and filled now!

Vorteile

I really like the user interface! It's easy to create a survey and check the reports. Also, the user interface for the survey itself is very intuitive and makes the super enjoyable to be filled by the survey page visitor.

Nachteile

Had some troubles with the Zapier API integration to automate the responses straight t a Google Sheets, but I got a great support to look for it for me.

Bharatwaj
Bharatwaj
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best feedback management tool

Bewertet am 17.9.2018

Vorteile

I love about the ease of feedback system it is.

Nachteile

Little pricey but yeah you can expect a lot for the pay you do.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Kosmetik
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Beautiful and easy surveys!

Bewertet am 15.9.2018

Their customer service is great and again I love the options and ease of creating surveys within...

Their customer service is great and again I love the options and ease of creating surveys within the system. I think the templates could use some overhauling but overall it's really great.

Vorteile

I love that I can create Interactive, beautiful surveys that are multi-functional.

Nachteile

Some of the templates I've used have been a little difficult to customize because of steps to erase certain things. Having a bulk option would be kind of nice.

Mike
Mike
Gesamtbewertung
  • Branche: Design
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Quick and easy

Bewertet am 13.7.2018

We receive great and informative feedback from our customers.

We receive great and informative feedback from our customers.

Vorteile

It is very quick and easy to set up. You can create them from pre-made templates or just create them from scratch. You can customize the look and they offer many ways to share or embed.

Nachteile

We use this for a very specific part of our business to collect feedback and so far so good. We have not come across any cons as of yet.

Bimbisara
Bimbisara
Gesamtbewertung
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Amazing tool for collecting feedback and reviews

Bewertet am 23.7.2018

I am most impressed by the team behind Feedier. They have been extremely responsive to the feedback...

I am most impressed by the team behind Feedier. They have been extremely responsive to the feedback and suggestions given and have already implemented most of them, and at lightning speed too.

Vorteile

Simplicity and ease of use
Loads of features
Great support
Excellent value

Nachteile

Being new software there are a few issues here and there but the support team has been very quick to get them resolved.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The best way to get valuable info to make better bussines

Bewertet am 23.7.2018

After I took the time to see the tutorials, it was AMAZING and it's working absolutely amazing for...

After I took the time to see the tutorials, it was AMAZING and it's working absolutely amazing for me!

Vorteile

It's easy of use and the beauty of design, it is very important for me that the process is enjoyable to my clients.

Nachteile

I am not very fast to learn to use it, and I need my clients to upload a selfie with my product and this app doesn't have this option.

Verifizierter Rezensent
Gesamtbewertung
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

I just started to work with it and it looks really nice product

Bewertet am 12.7.2018

Vorteile

Smart and easy, I like the funnel they build for customer 5 stars review. great customer service
friendly interface and also multi Languages.

Nachteile

limited design, can't add Facebook pixel. sometimes it works easy a little bit (But not a big issue). there is no API for now, and the zapier app still not ready

Justin
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

An excellent feedback tool

Bewertet am 15.6.2019

Vorteile

The main things I like about Feedier are (i) the UI of the dashboard and (ii) the easiness to provide feedback to teammates

Nachteile

Nothing really, I like Feedier the way it is structured

Juan Manuel
Juan Manuel
Gesamtbewertung
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Makes it super easy to create customer driven forms to captivate and engage them in providing

Bewertet am 12.7.2018

great for gathering marketing info for follow ups.

great for gathering marketing info for follow ups.

Vorteile

Easy to create and provide forms to gather data from web browsers. Crucial marketing data can be obtained with this software.

Nachteile

Not many customization options to choose from or to create from scratch. User needs to understand the limits imposed.

Verifizierter Rezensent
Gesamtbewertung
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

As A New User, This is Outstanding

Bewertet am 12.7.2018

Vorteile

It is so easy to use and has a beautiful interface. It's easy to embed and has great white labeled options that are a must for any agency.

Nachteile

Nothing that i can think of at the moment, maybe the only thing would be other designs that can be implemented.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Intuitive way get valuable feedback

Bewertet am 20.7.2018

Vorteile

It is easy to setup and send to your customers. I like the modern user interface and the concept of incentivising your audience to finish the survey.

Nachteile

More layout options so not all surveys looks the same across different senders.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great Alternative to usual "survey softwares/platforms" options.

Bewertet am 23.7.2018

Vorteile

Very easy to use! Had a survey deployed within 5 minutes of logging in. It was also easy to share and worked well on mobile for those we were surveying. The customer support and responsiveness has been great so far.

I have not used the ability to show different questions based on the answers given, but is a powerful feature that I plan on using.

Nachteile

I would like the admin interface to work better on mobile, which the developer has already said they were working on. It still works on mobile, just a little clunky.