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686 Bewertungen

- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Why I love Acculynx
Bewertet am 10.7.2019
I have been with Acculynx for over four years at multiple companies and have brought this product...
I have been with Acculynx for over four years at multiple companies and have brought this product to companies it works great
Vorteile
I like the software because it’s easy to use and keep track of my jobs.
Nachteile
Sometimes Bugs happen that make the software hard to use but does go away pretty quickly
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Almost Perfect
Bewertet am 28.10.2020
Overall I am very pleased with AccuLynx. I do with that the Quickbook integration worked both ways....
Overall I am very pleased with AccuLynx. I do with that the Quickbook integration worked both ways. As in, if we enter an invoice or job in Quickbooks it synced over to AccuLynx. Right now it's the other way around and that really doesn't work for us.
Vorteile
I'm still learning all the features, but so far it has been extremely easy to pick up. I absolutely love the dashboard, especially the sales leaderboard. I've gotten into many arguments with our sales reps just trying to get them those numbers and now they can just look at them themselves.
Nachteile
I don't like that we can't import data from Quickbooks. We enter all of our jobs in quickbooks first so it would be nice if it was a two way street on that. In order to use this feature we would have to completely change how we do jobs/invoices and right now that just isn't an option.
Another problem I've had is that we do a lot of work with property managements, HOAs, and contractors. Most of whom we have multiple jobs assigned to. Right now it is extremely difficult to setup a contact that has multiple jobs in it. I believe that a fix for this is in the works from what I saw in the suggestions & feedback section.
This is just a feature I'd like, but it would be really nice if AccuLynx integrated with CompanyCam. We switched over from Job Nimbus and it was really nice that any pictures our guys took out in the field using CompanyCam, automatically uploaded to Job Nimbus. Now I have to go to the project in CompanyCam and download the pictures, then upload them to AccuLynx. I know our crew can just take pictures using AccuLynx, but our guys are special and we barely have gotten them to use CompanyCam.
Antwort von Exact Logix
Hi Michael - It's great to hear that your salespeople have been able to see their performance! We also hear your concerns regarding the QuickBooks integration and photo tools. We have a new photo update coming soon, so we urge you to stay tuned regarding upcoming changes! Thanks for leaving a review and for being an AccuLynx customer!
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 0.0 /10
Review
Bewertet am 3.7.2021
I am not pleased with acculynx in one bit. It works decent on a computer but as a traveling...
I am not pleased with acculynx in one bit. It works decent on a computer but as a traveling salesman going door to door I really carry my computer with me as I’m knocking
Vorteile
The app manages all your documents and pictures and client Info in one place which is nice
Nachteile
The app is slow. Do you why is horrible. And the message board on the app is the absolute worst thing I’ve ever had to deal with in my entire life. Trying to tag the right people becomes tedious and very annoying. I really don’t like how when someone puts a new message on my messages it shows me the original message then when I click on that message it doesn’t take me to the same thread just drive straight to the bottom of the messages.
Antwort von Exact Logix
Hi Jeffrey - Thanks for leaving a review! We hear your concerns regarding the Field App and urge you to reach out to our support team. In the meantime, try to work in areas with good cell service. Since this is a cloud-based app, your service greatly affects speed. We're passing your feedback onto our product team. Thanks again!
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
this is my review
Bewertet am 14.8.2023
Vorteile
"The tracking is great, and it's so simple to find what I need. I enjoy how quickly I can produce an estimate."I enjoy that there are no glitches. It's convenient to have software that can do everything.
Nachteile
It hasn't been with me long enough for me to become irritated by any aspect.In the event that a note is inadvertently placed in the incorrect file, this may cause some confusion.
Antwort von Exact Logix
Hello Leo - Thank you for leaving a review of AccuLynx. We are happy to hear that you have been taking full advantage of our software. Thank you for being an AccuLynx customer!
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best Software for Roofing Companies
Bewertet am 29.10.2020
Great. Super easy to use and customer support will gladly help you figure out anything that you...
Great. Super easy to use and customer support will gladly help you figure out anything that you might be struggling with.
Vorteile
This is by far the best and easiest to use software for running a roofing company. It really helps you keep everything so organized and on schedule and with the ability to always quickly have everything you need. It has been critical to take business to the next level.
Nachteile
Really no complaints with this, some things may take longer to figure out how to fully take maximum advantage of but it really can do everything I need it to.
In Betracht gezogene Alternativen
JobNimbusGründe für den Wechsel zu AccuLynx
Way easier to use, better organizational structure.Antwort von Exact Logix
Hi Kyla - We're glad that AccuLynx has been an asset for running your roofing company! As you said, organization and scheduling are key in order to take your business to the next level. Thanks for leaving a review and for being an AccuLynx customer!
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Pretty Decent Software
Bewertet am 10.7.2019
Good for sales, not as great for management and production. They are working hard to improve...
Good for sales, not as great for management and production. They are working hard to improve production side.
Vorteile
Ease of use, great customer support, tailored to my industry.
Nachteile
Limited custom options for production and ordering.
In Betracht gezogene Alternativen
Salesforce Sales CloudWarum AccuLynx gewählt wurde
Chronicle has too long of a setup process. It is not nearly as turn key.Gründe für den Wechsel zu AccuLynx
Acculynx is tailored specifically to my industry.- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Great program for Contractors and subcontractors
Bewertet am 17.11.2020
I have been working 2 plus years with Acculynx and it has done a fine job of keep our compnay...
I have been working 2 plus years with Acculynx and it has done a fine job of keep our compnay abreast of the issues that face contractors. I will say I am nowhere near an expert in this software, but I learn something new every day!
Vorteile
I liked that for the most part, this software is intuitive.
Nachteile
There are so many bells and whitles that you can get lost in the minutiae of the program
In Betracht gezogene Alternativen
Salesforce Sales CloudWarum AccuLynx gewählt wurde
Market sharp was NOT intuitive and didn't seem to work well for my companyGründe für den Wechsel zu AccuLynx
Acculynx seemed the most interested in getting us on board with their product. The Tech support is without equal! If I have a problem... Thay fix it!Antwort von Exact Logix
Hi Harlan - Thanks for being an Acculynx customer and for leaving a review! We're glad that you find our software easy to navigate and that you've taken advantage of our awesome tech support team. Thanks again!
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Customer Service!
Bewertet am 17.11.2020
I have been using AccuLynx for almost 3 years now and we love it. I could not imagine trying to...
I have been using AccuLynx for almost 3 years now and we love it. I could not imagine trying to run my roofing business without it!
Vorteile
Easy to use and very user friendly. I like how the system looks and puts everything in front of you to see on a daily basis. It makes it easier to plan my day.
Nachteile
At first they did not have the ability to do automated tasks. They have since implemented that which has made our jobs easier.
Antwort von Exact Logix
Hi Dan - Thanks for leaving a review of AccuLynx! We're glad that you're able to see everything you need in one place and have been able to utilize additional AccuLynx features that we've rolled out. Thanks for being an AccuLynx customer!
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
GREAT Product!
Bewertet am 20.10.2020
This is the third company that I have worked with that has used Acculynx. Wonderful software. Very...
This is the third company that I have worked with that has used Acculynx. Wonderful software. Very use friendly and easy to navigate. I would give this program a 10/10.
Vorteile
Very user friendly and easy to navigate.
Nachteile
I wish that the accounting was all inclusive in the software and we would no longer require QuickBooks as well.
Antwort von Exact Logix
Hi Janine - Thank you for being an AccuLynx customer and for sharing your review! We're glad that you enjoy the easy to use aspects of our roofing software and we appreciate your feedback regarding the accounting features. We'll be sure to pass that along to our product team! Thanks again!
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Good Software with Great Potential
Bewertet am 25.8.2021
Great. Everyone has been a pleasure to work with from Sales to Support
Great. Everyone has been a pleasure to work with from Sales to Support
Vorteile
I love how integrated everything is and how much it talks with itself. There are so many great integrations with various softwares.
Nachteile
There seems to be a few breaks in the chain where things dont immediately update in other places, the system is very basic for the cost, and there is very little customization
Warum AccuLynx gewählt wurde
Housecall was too constrained and basic with little to no integrationZuvor genutzte Software
Housecall ProGründe für den Wechsel zu AccuLynx
Ease of implementation, integration with SRS and QuickbooksAntwort von Exact Logix
Hi Daniel - We're glad that you're enjoying the AccuLynx integrations! AccuLynx was created with roofing contractors in mind so that no customization is required. Thanks for leaving a review and for being an AccuLynx customer!
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Safe Haven Office Review
Bewertet am 29.10.2020
I've enjoyed working with the system, it is consistent and doesn't glitch like other systems we...
I've enjoyed working with the system, it is consistent and doesn't glitch like other systems we used.
Vorteile
I find the system is very user friendly and intuitive.
Nachteile
The formatting the transferring data from one system to another. Still haven't figured that out so have been manually inputting data.
In Betracht gezogene Alternativen
BuildertrendWarum AccuLynx gewählt wurde
For many reasons, Job Nimbus glitches often and doesn't have the the amazing and user friendly interface that Acculynx has.Zuvor genutzte Software
JobNimbusGründe für den Wechsel zu AccuLynx
Because it's a better system and we had used it in the past so there is someone on our team with knowledge of the product already.Antwort von Exact Logix
Hi Stephanie - Thanks for leaving a review of AccuLynx! We're glad that you find the system intuitive and easy to use. We know that moving from one system to another can often be overwhelming. Don't be afraid to reach out to our dedicated support team with questions. Thanks for being an AccuLynx customer!
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Premium product
Bewertet am 23.8.2022
Acculynx is allowing us to scale and to take care of customers at a high level even as business...
Acculynx is allowing us to scale and to take care of customers at a high level even as business increases.
Vorteile
The automations and integrations are bar none.
Nachteile
I don't like that most admin tasks cannot be done from the app. I am always on the go and I need functionality from a mobile device.
In Betracht gezogene Alternativen
JobNimbusWarum AccuLynx gewählt wurde
I outgrew Roofsnap. It does not have any true CRM functionality and it is not scalable.Gründe für den Wechsel zu AccuLynx
So I am able implement my processes and my software will be able to grow with me.Antwort von Exact Logix
Hi Lucas - Thanks for leaving a review of AccuLynx. We are happy to hear that our software has helped your customer service. We appreciate you being an AccuLynx customer!
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
I love Acculynx
Bewertet am 30.10.2020
I am very satisfied with Acculynx!
I am very satisfied with Acculynx!
Vorteile
it is very user friendly, being able to sync with Quickbooks
Nachteile
sometimes everything doesn't transfer over from Quickbooks?
Antwort von Exact Logix
Hi Sherri - We're glad you enjoy the AccuLynx and QuickBooks integration. We also hear your feedback regarding data transferring and have shared your review with our product team. Thanks for being an AccuLynx customer!
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Key for organizing
Bewertet am 26.10.2020
Acculynx is a critical piece of our company remaining organized and efficient. Extremely intuitive.
Acculynx is a critical piece of our company remaining organized and efficient. Extremely intuitive.
Vorteile
Job progress/A/R and documents folder. Ease of estimating and esign
Nachteile
Not much but if i had to choose perhaps it needs a user friendly job final capitalization tab
Antwort von Exact Logix
Hi Val - We're glad you enjoy using AccuLynx to quickly create estimates! We hear your feedback regarding a job completion tab and have shared that with our product team. Thanks for being an AccuLynx customer and for leaving a review!
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Honest Review
Bewertet am 14.6.2021
I have been using AL since 2012 and have greatly enjoyed the customer support and developments that...
I have been using AL since 2012 and have greatly enjoyed the customer support and developments that have happened. The support department is really great at their jobs. The development team listens tot he users and reaches out to discuss recommendations that have been requested.
Vorteile
I really like the tracking that AL provides. From the production scheduler to the payments tab and syncing with QB.
Nachteile
I wish the mobile app was a little more fully functional as compared to the web version.
In Betracht gezogene Alternativen
JobNimbusAntwort von Exact Logix
Hi David - We love hearing your feedback, so thanks for sharing a review! We're glad that AccuLynx helps you track everything before, during, and after your jobs. We also hear your concerns regarding the Field App. We've got some exciting product updates coming later this year, so be sure to stay tuned for those! In the meantime, we'll pass your feedback onto our product team.
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Platform For Residential Roofing
Bewertet am 10.3.2023
Great program. Great Customer Service. [sensitive content hidden] is an amazing trainer who is...
Great program. Great Customer Service. [sensitive content hidden] is an amazing trainer who is responsive.
Vorteile
All in one from lead to close. PM, Commission tracking, Loan tracking... All around great software
Nachteile
In ability to change POs when ordering. No sage integration
In Betracht gezogene Alternativen
JobberGründe für den Wechsel zu AccuLynx
Ease of use and multifunctionAntwort von Exact Logix
Hi Adam - Thanks for leaving a review of AccuLynx. We are happy to hear that you have been taking advantage of our tools and integrations. We appreciate you being an AccuLynx customer!
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Acculynx Review
Bewertet am 10.7.2019
I'm able to be more efficient allowing me to generate more business and keep my A+ rating with more...
I'm able to be more efficient allowing me to generate more business and keep my A+ rating with more customrs.
Vorteile
It's real time. You can create a file (Lead) the first time you meet someone whether it be standing at their front door, met in the coffee shop/restaurant, or on the phone. If the lead develops into a Prospect and you go to the residence and asses the damage you can take your pictures for documentation purposes and upload them to the file while sitting in front of the customers house. The office has all of the same information, including conversations noted in messages before the field rep. pulls away from the curb. It's a matter of if Acculynx is being used to it's full potential will you really see how efficient it can be.
Nachteile
It's very important that the pictures upload in the order in which they were taken so that anyone can look at the damage report and follow along by looking at the pictures in order with the report. When I upload pictures from my phone they go in random locations and make it difficult to follow along with the report.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
I've come around on this Accylynx deal!
Bewertet am 3.12.2020
I have used Acculynx on and off for many years. I am notoriously critical of any new program and...
I have used Acculynx on and off for many years. I am notoriously critical of any new program and Acculynx had a few things that frustrated me at first... This is more of a me issue than an Acculynx issue to be honest. It wasn't until I looked into and tried other operating softwares with other companies and shopped around for some different options. In the end.... Acculynx is quite simply the easiest one to use, implement and teach others how to use. There is no equal to it. If you are in the roofing and construction industry this is the program you need to go with.
Vorteile
It's by far the easiest to use. Out of all the others I've used/looked at, it is by far the least cumbersome and confusing to new users.
Nachteile
I'm a tough critic sometimes and at the start it had some glitches and would go down for periods here and there for various reasons ... Didn't love the customer service. That was many years ago.
Antwort von Exact Logix
Hi Rob - Glad to hear that you've found that AccuLynx is an easy to use program! We hear your feedback regarding glitches and urge you to reach out to our support team if this ever happens. They're always willing to take a look to see whether it's an issue with our app or the carrier. Thanks again!
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
Established and Adapting
Bewertet am 3.3.2015
For roofing and siding specific software this is probably the oldest one out there. Especially...
For roofing and siding specific software this is probably the oldest one out there. Especially when you look only at the web based platforms. There are many newer companies that are looking to take them on now though.
We made the switch to Acculynx 2 years ago. From the very beginning it has greatly increased the quality of information being retained from job start to finish and the interoffice comunication. There are a lot of certain things about it that we have small annoyances with but realistically they can't make a functional software that is both easy to use and perfect for everyone.
There are many times that this has saved our behinds by being able to access a back up of the original file documents and photos. No more going to find the paper file to get an answer. Or calling the estimator or crew and ask them to remember their visit from last month.
All photos and doucments and comments and emails can be run through the program and access from virtually any device at any time.
The message board has come in hand with some small claims as each comment is permanent and has a date stamp we can prove activity, attendance, and contact attempts should someone claim lack of due dillegance on our part.
That said. We have found their email service to be unreliable, It often ends up in spam filters and if the email address is wrong we won't receive a bounce back notice. And it doesn't comply with the new Anti spam laws (for canada). Instead we use our regular email service.
As an update on the previous comment. They have changed their 1800 number so it works for Canada now.
Also the features checklist isn't accurate here.
It can handle Billing and Invoicing, though it is more functional in conjunction with Quickbooks. (will integrate with quickbooks.)
It does do job scheduling, lead management, permit management, purchase orders, supplier management, task management, client communication,
One tip though. the initial transition can be rough to start. Whatever you think you will need for training and initial setup. Double it. We got 75% ready and then started using the program and most of our frustrations have been our own fault. Take the time to get it completely set up and run everyone through exactly how you want it used.
They are constantly up dating the program and some major changes are coming in the next year that will put them out front in the roofing software game again.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Basically everything you need in one place
Bewertet am 15.12.2021
Overall Acculynx is a necessity for our company. It is a little pricey per user account, it would...
Overall Acculynx is a necessity for our company. It is a little pricey per user account, it would be nice if there was a bulk option vs. priced per individual.
Vorteile
Acculynx is very user-friendly and customizable. We are able to edit and update the workflow to fit our needs, and Acculynx is always updating/upgrading and adding new features to make the workflow easier and accessible.
Nachteile
Smartdocs take a while to load and edit and when emails are sent from Acculynx they sometimes get missed or sent to the clients' junk or spam folder.
Antwort von Exact Logix
Hi Lauren - We're glad that you've found our software to be user-friendly and customizable. Like you've said, AccuLynx is always working to make its product better for the roofing industry. We also hear your feedback regarding missed emails. Often this is due to the recipient's settings which is something we can't control. Thanks for taking the time to leave a review and for being an AccuLynx customer!
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
My priceless
Bewertet am 17.11.2020
As with any program it takes time to learn to use any good program, especially as you feel your...
As with any program it takes time to learn to use any good program, especially as you feel your being left behind as you grow older. I currently use Acculynx in roofing sales & have kept records a few other technological ways for past roofing companies. Nothing works as well as Acculynx! Since joining the sales team here & learning to use Acculynx., I’m excited to see the move forward to constantly better themselves through technological improvements. Thank you for such a great product! The best is yet to come!
Vorteile
I absolutely love knowing my clients information is totally accessible in such an immediate cellular format as simple as my cellphone. I do most of my infield work at a moment’s notice, set an appointment, update files, send an email or text spontaneously. It’s an on-the-go priceless tool to have on my side! Our statewide office staff, managers, supervisors, owners & entire sales staff utilize Acculynx in such a way that makes us feel that we are all located in the same small town USA office! My jobs get done timely & flawlessly thanks to you Acculynx!
Nachteile
I’m hoping to upload docs in .PDF format in the future! 👍
Antwort von Exact Logix
Hi Tim - Thanks for sharing a review! We're glad that AccuLynx has helped you keep client information organized when you're on the go. We also hear your feedback regarding PDF documents and are passing this onto our product team. Thanks again!
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Great CRM with a lot of connectivity
Bewertet am 17.7.2019
We are solving the issue of having to panic when customers from more than a few years ago call in...
We are solving the issue of having to panic when customers from more than a few years ago call in for warranty work. With Acculynx, we are able to pull up past client info and see exactly when and where we sent all documents, ensuring that claims of misinformation are squashed immediately. In addition, the operations and finance departments are better able to see the big picture metrics in sales and job costs, to help to organize where additional resources are needed and where we can pull back.
Vorteile
i really like that the messages can be sent in-system or externally as email. The reporting feature has been very useful to our lead tracking and overall closure rates.
Nachteile
The emails we send to clients from in-system ALWAYS wind up in their junk mail because of that crazy extension on the email addresses. Also - when entering lead notes, the calendar and appointment features Auto-populate the customer info unnecessarily - when our field reps look at each appointment, they have to scroll and scroll past the customer info to get to the lead notes. We are now going back into appointments and having to alter to get the lead notes above the client info. It is double work.
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Only One Sales Person
Bewertet am 24.6.2019
My overall experience has been great. My boss was told about it at Prosault and wanted to onboard...
My overall experience has been great. My boss was told about it at Prosault and wanted to onboard within the year. We called in to get started, but honestly, with just me, it was hard to get the system uploaded and still be able to manage the phones and company. But, the rep(I believe), was great. He realized quick, that phone conversations were impossible, so he made special videos (outside of regular training videos) that I could watch at my pace and use to fix our system. It's up now and for the most part, functioning. We are still phazing out our old system, but we plan to be fully onboarded by the time he goes to his next Prosault meeting. We met with Acculynx at the Roofing Expo in Nashville this past year, and my owners actually won the ATV :)
Vorteile
that fact that we can upload from the job site and that our reporting is included in the software
Nachteile
It is geared more towards sales and less towards job completion. Also, too many different calendars for any business with less than 10 employees. I really wish that the calendar to schedule sales was better. I know you didn't reinvent the wheel because it syncs to Google calendars, but the idea is to have one go to spot. We would like to be able to view the calendar in the app instead of having to log in using our web browser. Also, we are excited to see what kind of updates come with the new production additions. We hope to use this software to communicate with our crews and not have to build folders.
Antwort von Exact Logix
Hi Alexis,
Thank you for reviewing AccuLynx! I'm glad it is working well for you and I will pass along your feedback to the product team. As always, please don't hesitate to reach out with future suggestions or feedback at: http://feedback.acculynx.com/forums/243621-general-feedback. Hope you are all getting to enjoy the ATV!
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Easy to use, good software
Bewertet am 28.6.2021
good project tracking software, CRM system. Lacks a bit on the accounting side and how it interacts...
good project tracking software, CRM system. Lacks a bit on the accounting side and how it interacts with Quickbooks. also, would like more specific permissions so we can restrict users easier.
Vorteile
it is easy to use and user friendly. training videos are available to help new users.
Nachteile
the programmers do not understand accounting or take that into account when they make changes which have caused problems for us.
would like to be on a user committee that reviews or tests changes before they are made to ensure no accounting issues.
changes are made without notification.
permissions/restrictions are very vague so it is difficult to restrict users.
Antwort von Exact Logix
Hi Jennifer - We love seeing that you take advantage of our training videos! We also hear your concerns regarding the accounting features. We've got some exciting Quickbooks updates rolling out later this year that will help ease this. Regardless, we're passing your feedback onto our product team.
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Works well
Bewertet am 18.11.2020
Vorteile
Cloud base, and easy to use. Like the ability to e-sign contracts.
Nachteile
Writing estimates is not the easiest. Would like to see estimate writing redone.
In Betracht gezogene Alternativen
JobNimbusGründe für den Wechsel zu AccuLynx
Easy of use.Antwort von Exact Logix
Hi Thomas - We're glad you enjoy the e-sign and cloud features offered in AccuLynx. We hear your feedback regarding estimates and are passing that onto our product team. Thanks for being an AccuLynx customer and for leaving a review!