AccuLynx Erfahrungen

I have been with Acculynx for over four years at multiple companies and have brought this product to companies it works great

Overall I am very pleased with AccuLynx. I do with that the Quickbook integration worked both ways. As in, if we enter an invoice or job in Quickbooks it synced over to AccuLynx. Right now it's the other way around and that really doesn't work for us.

I am not pleased with acculynx in one bit. It works decent on a computer but as a traveling salesman going door to door I really carry my computer with me as I’m knocking

Great. Super easy to use and customer support will gladly help you figure out anything that you might be struggling with.

Good for sales, not as great for management and production. They are working hard to improve production side.

I have been working 2 plus years with Acculynx and it has done a fine job of keep our compnay abreast of the issues that face contractors. I will say I am nowhere near an expert in this software, but I learn something new every day!

I have been using AccuLynx for almost 3 years now and we love it. I could not imagine trying to run my roofing business without it!

This is the third company that I have worked with that has used Acculynx. Wonderful software. Very use friendly and easy to navigate. I would give this program a 10/10.

Great. Everyone has been a pleasure to work with from Sales to Support

I've enjoyed working with the system, it is consistent and doesn't glitch like other systems we used.

Acculynx is allowing us to scale and to take care of customers at a high level even as business increases.

I am very satisfied with Acculynx!

Acculynx is a critical piece of our company remaining organized and efficient. Extremely intuitive.

I have been using AL since 2012 and have greatly enjoyed the customer support and developments that have happened. The support department is really great at their jobs. The development team listens tot he users and reaches out to discuss recommendations that have been requested.

Great program. Great Customer Service. [sensitive content hidden] is an amazing trainer who is responsive.

I'm able to be more efficient allowing me to generate more business and keep my A+ rating with more customrs.

I have used Acculynx on and off for many years. I am notoriously critical of any new program and Acculynx had a few things that frustrated me at first... This is more of a me issue than an Acculynx issue to be honest. It wasn't until I looked into and tried other operating softwares with other companies and shopped around for some different options. In the end.... Acculynx is quite simply the easiest one to use, implement and teach others how to use. There is no equal to it. If you are in the roofing and construction industry this is the program you need to go with.

For roofing and siding specific software this is probably the oldest one out there. Especially when you look only at the web based platforms. There are many newer companies that are looking to take them on now though.

We made the switch to Acculynx 2 years ago. From the very beginning it has greatly increased the quality of information being retained from job start to finish and the interoffice comunication. There are a lot of certain things about it that we have small annoyances with but realistically they can't make a functional software that is both easy to use and perfect for everyone.

There are many times that this has saved our behinds by being able to access a back up of the original file documents and photos. No more going to find the paper file to get an answer. Or calling the estimator or crew and ask them to remember their visit from last month.

All photos and doucments and comments and emails can be run through the program and access from virtually any device at any time.
The message board has come in hand with some small claims as each comment is permanent and has a date stamp we can prove activity, attendance, and contact attempts should someone claim lack of due dillegance on our part.

That said. We have found their email service to be unreliable, It often ends up in spam filters and if the email address is wrong we won't receive a bounce back notice. And it doesn't comply with the new Anti spam laws (for canada). Instead we use our regular email service.

As an update on the previous comment. They have changed their 1800 number so it works for Canada now.

Also the features checklist isn't accurate here.
It can handle Billing and Invoicing, though it is more functional in conjunction with Quickbooks. (will integrate with quickbooks.)
It does do job scheduling, lead management, permit management, purchase orders, supplier management, task management, client communication,

One tip though. the initial transition can be rough to start. Whatever you think you will need for training and initial setup. Double it. We got 75% ready and then started using the program and most of our frustrations have been our own fault. Take the time to get it completely set up and run everyone through exactly how you want it used.

They are constantly up dating the program and some major changes are coming in the next year that will put them out front in the roofing software game again.

Overall Acculynx is a necessity for our company. It is a little pricey per user account, it would be nice if there was a bulk option vs. priced per individual.

As with any program it takes time to learn to use any good program, especially as you feel your being left behind as you grow older. I currently use Acculynx in roofing sales & have kept records a few other technological ways for past roofing companies. Nothing works as well as Acculynx! Since joining the sales team here & learning to use Acculynx., I’m excited to see the move forward to constantly better themselves through technological improvements. Thank you for such a great product! The best is yet to come!

We are solving the issue of having to panic when customers from more than a few years ago call in for warranty work. With Acculynx, we are able to pull up past client info and see exactly when and where we sent all documents, ensuring that claims of misinformation are squashed immediately. In addition, the operations and finance departments are better able to see the big picture metrics in sales and job costs, to help to organize where additional resources are needed and where we can pull back.

My overall experience has been great. My boss was told about it at Prosault and wanted to onboard within the year. We called in to get started, but honestly, with just me, it was hard to get the system uploaded and still be able to manage the phones and company. But, the rep(I believe), was great. He realized quick, that phone conversations were impossible, so he made special videos (outside of regular training videos) that I could watch at my pace and use to fix our system. It's up now and for the most part, functioning. We are still phazing out our old system, but we plan to be fully onboarded by the time he goes to his next Prosault meeting. We met with Acculynx at the Roofing Expo in Nashville this past year, and my owners actually won the ATV :)

good project tracking software, CRM system. Lacks a bit on the accounting side and how it interacts with Quickbooks. also, would like more specific permissions so we can restrict users easier.