Mail Assure

4,5 (29)
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E-Mail-Security-Sicherheitstool mit Archivierung

Gesamtbewertung

4,5 /5
(29)
Preis-Leistungs-Verhältnis
4,8/5
Funktionen
4,6/5
Bedienkomfort
4,1/5
Kundenbetreuung
4,7/5

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29 Bewertungen

Lucas
Lucas
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Great Gateway based Spam Filter

Bewertet am 13.11.2023

Experience was great, it blocked spam with out issue, digest reports were good and customisable.

Experience was great, it blocked spam with out issue, digest reports were good and customisable.

Vorteile

When we used Mail Assure the product was easy and simple to use. It did what it said on the tin and was constantly being developed.

Nachteile

Like any N-Able (Solarwinds) product, customer support did seem to lack at times

In Betracht gezogene Alternativen

Avanan und SpamTitan

Gründe für den Wechsel zu Mail Assure

It came down to the decision to stay with the N-Able ecosystem and also a cost decision.
Michael
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Reducing unwanted email by 98% instantly

Bewertet am 11.9.2019

I LOVE this product and have started to offer it to entire client base. I have not heard any...

I LOVE this product and have started to offer it to entire client base. I have not heard any complaints from those that have been migrated to it and those on it... they LOVE the fact that the majority of the garbage has been eliminated!

Vorteile

How quickly it was able to be implemented in our organization. Modifying the reports and setting the security profiles was very intuitive. It captures over 98% of unwanted email and provides an easy to read report of anything that was caught... and a simple way to release it and enable to the system to 'learn' about this type of mail in the future.

Nachteile

Some of the reports were a little difficult to setup. This was the only part that was not very intuitive. The definition of 'row' and 'column' produces EXTREMELY different ports, but there is no easy explanation as to what those two definitions actually mean.

Ryan
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Switch to Mail Assure

Bewertet am 9.10.2018

We switched off of EOP due to Office 365 support issues and the lack of it. Solarwinds provides...

We switched off of EOP due to Office 365 support issues and the lack of it. Solarwinds provides much better support and access to staff instantly. We are still working out some bugs and learning the software but look forward to using it.

Vorteile

- Mail Assure does a good job with locating and marking SPAM messages. The main and second class are helpful for creating rules in our Exchange to do things based on that marking
- The overall filtering speed is quick and reliable
- Mail Assure offers a bit of flexibility as compared to other vendors.

Nachteile

- The console can be a little confusing for first time users
- There is no ability for multiple admins to access all the domains
- I receive a gateway timeout instead of no data message for one of the searches
- We have already had a couple instances of bounce backs to our customers due to issues with Mail Assure
- There needs to be more options for global setting we can push to all the domains to simply the setup of new domains
- Support needs to escalate issues quicker to the engineering team for quicker responses and faster resolutions

Adam
Adam
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

An excellent email security filter

Bewertet am 26.2.2020

Our customers usually have a lot of negative things to say about the spam filtering service prior...

Our customers usually have a lot of negative things to say about the spam filtering service prior to Mail Assure, silence is golden!

Vorteile

Highly configurable, very accurate spam stopper

Nachteile

I personally found you need a fair bit of help with the configuration, but their technical sales and support team is A* - I would recommend using them as much as possible during the setup phase to ensure everything is setup correctly.

Lee
Gesamtbewertung
  • Branche: Rechtsberatung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Mail Assure Review

Bewertet am 17.12.2019

Mail Assure is protecting our business on the front end by stopping (and continuing to train) spam...

Mail Assure is protecting our business on the front end by stopping (and continuing to train) spam and malicious Email before it gets into our environment; therefore, I'd say it's doing a very good job to thwart off issues before they become an issue.

Vorteile

The implementation was very easy and quick to get started. We were up and running as soon as our ISP redirected our Email traffic to Mail Assure.
Mail Assure is going a really good job in catching what it says it will catch. It caught over 18,000 messages within the first several days of operation.

Nachteile

Navigating around in the Web User Interface isn't quite as intuitive as I would like. It takes a bit of getting used to (mainly with regards to terminology and verbiage); however, once you learn the "lingo" and the "operations" of the dashboard, it becomes easier.

Kane
Gesamtbewertung
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great product for your email security

Bewertet am 17.2.2023

you can keep all your customers mail filters in one place, choosing which domain you need instead...

you can keep all your customers mail filters in one place, choosing which domain you need instead of having to sign into each customers domain one by one.

Vorteile

you can keep all your customers mail filters in one place.

Nachteile

it looks a little outdated but it works perfectly and they go for perfomance over looks.

Rodney
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great email protection service!

Bewertet am 12.9.2019

Recently I found an increase in the spam traffic on the domains I am working with. Finally I had to...

Recently I found an increase in the spam traffic on the domains I am working with. Finally I had to make a decision which company to use for my protection. I took a long time searching and reading and found SolarWinds Mail Assure. When I contacted them they were most helpful and accommodating to meet my needs and help me get started. I was in a hurry to get my protection as soon as possible and the team of SolarWinds Mail Assure was very helpful to assist me to get started quickly. The service is very open to get to know it by means of a free trial. After trying the service I quickly found that this is exactly what I needed. The spam protection is very accurate. It is just like my CleanPort experience years ago, setup the service and after setting it up, I checked the logs occasionally and saw it's very accurate and so far, I didn't need any monitoring at all. After a week I could already see how much spam was blocked and didn't reach the mailboxes anymore.

Vorteile

The best feature about this software is how well it protects email traffic from spam and virusses. I used to be a customer of CleanPort which for some years has been discontinued. After this I didn't find a good service to replace it because CleanPort was absolutely perfect. Recently I had another careful search and read a lot about SolarWinds Mail Assure. One of the things I liked is that they are constantly improving and evolving their solutions. That is exactly what results in a reliable anti-spam and anti-virus protection, staying on top of things.

Nachteile

When I started to setup the service for my domains which needed protection, I first had to make myself familiar with the user interface and structure of the control pages. But this was relatively easy once I knew where everything can be found and took me about an hour to get things up and running for my domains. Everything you need is there in the user interface.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Forschung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Works well

Bewertet am 15.7.2019

As a customer, I feel welcome and appreciated, and the product does a good job. I like, that I...

As a customer, I feel welcome and appreciated, and the product does a good job. I like, that I always communicate with the same person.

Vorteile

Great customer support, and it does a good job at removing spam.

Nachteile

The web interface for setup and configuration is a little messy and sometimes extremely slow.

Rex
Rex
Gesamtbewertung
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Great Solution for the $$$$

Bewertet am 26.6.2019

Great! Its easy once you take the time to learn it, which does not take very long, and remotely...

Great! Its easy once you take the time to learn it, which does not take very long, and remotely rolling out the software is pretty straight forward. Cost is low enough that you can make a good margin.

Vorteile

Its scalable and easy to setup. Designed for the small to medium MSP and allows for great control over the setup. Service is great with most questions and issues resolved same day. Cost is the major attraction, you get a lot for the price.

Nachteile

The interface could be better designed, and hopefully will be a little more straight forward as they continue to upgrade and release updates.

Adrian
Adrian
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Infrastructure Engineer

Bewertet am 9.10.2018

Vorteile

Lots of available features, tools, reports and settings. You can customise you dashboard\admin panel.
Support is brilliant and a very good knowledge base.

Nachteile

Takes a while to find your way around the dashboard and find the exact setting you look for.

Hugh
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Mail Assure review

Bewertet am 17.11.2022

It is a useful tool for archiving and journaling within a company.

It is a useful tool for archiving and journaling within a company.

Vorteile

It can be integrated with other products that we already use, and was low cost.

Nachteile

The dashboard feels slightly outdated and can be less than intuitive sometimes.

IMAD
Gesamtbewertung
  • Branche: Kosmetik
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

my review

Bewertet am 11.7.2019

not easy at the beginning .. the difficult parts is the communication between us and the support.

2...

not easy at the beginning .. the difficult parts is the communication between us and the support.

2x times .. the solardwinds server did a migration .. and we had all our local company emails stopped working because the new platform reinitialize and block all the incoming mails ...

it will be nice to have some kind communication to help the customers to be aware and at least we can be prepared in advanced. just some notice will be helpull.

Vorteile

user friendly

Nachteile

Dashboard platform is reacting very slow and not fluid like some others panels on web browser ..

Zwelithini
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excited about this product

Bewertet am 18.9.2021

I have managed to do a lot with this mail assure and having no stress of cyber security

I have managed to do a lot with this mail assure and having no stress of cyber security

Vorteile

Virus ditection n spam ditecton is very important to me cos I have a lot of personal email

Nachteile

No feature is missing here infact everything is in order in the app I like it a lot I strongly advise to get this for yourself it really helps a lot

Jazmun
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Mail Assure is a Sure Thing!!

Bewertet am 9.10.2018

Vorteile

There was a little bit of a learning curve but once you configure the dashboard to suit your best needs, it is like a second buddy at work. Thanks to Mail Assure, I can keep an accurate account of all of our customers' usage for billing purposes.

Nachteile

It took a little bit of getting used to when you are running several different company domains through it. Certain features should be named using more user friendly terms. I had to contact support a few times to figure out some things I were looking for.

Daryl
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

24/7 Protected

Bewertet am 12.2.2021

Email continuity and archiving

Email continuity and archiving

Vorteile

24/7 protection on your email and archiving

Nachteile

Price can be improved but overall it is worth it.

Med
Gesamtbewertung
  • Branche: Computer-Hardware
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Remarks

Bewertet am 10.10.2018

With Mail Assure We were able to solve the security problem as well as the problems of distrust...

With Mail Assure We were able to solve the security problem as well as the problems of distrust of our servers, so that it keeps us our emails in this period

Vorteile

Manage users with his Three types of authenticating

Nachteile

His slowness

The site is very slow
The change an option take a bit of time compared to the others sites

Dennis
Gesamtbewertung
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Spam protection is great

Bewertet am 9.10.2018

When I got this job the old admin had a spam filter system in place but let it go and never did...

When I got this job the old admin had a spam filter system in place but let it go and never did anything with it. I need to find something that would stop spam emails coming to the end user. After research several companies Solarwinds end up the more superior product. Glad I made the change.

Vorteile

Very easy to use after inital configuration. I haven't had any issues with spam emails.

Nachteile

The setup need help from tech to understand how to import current mailboxes. Once setup everything worked fine

Monalisa
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

Best software

Bewertet am 29.1.2021

The experience was better with each work developed. The system helps in several details and the way...

The experience was better with each work developed. The system helps in several details and the way it enhances the work is stimulating.

Vorteile

The data are analyzed in a coherent and functional way. Each information collected is protected for the company and the customers. A careful and unique service.

Nachteile

The coloring could be customized. Each group of customers could have their own color.

Graham
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

An ideal solution for my clients

Bewertet am 12.9.2019

Great support from our rep to get me started and to get my first client up and running.

Great support from our rep to get me started and to get my first client up and running.

Vorteile

The product provided the ability to archive and filter email traffic to meet my clients requirements.
Totally web based, no onsite installations needed, completely seamless to the end user.
Very detailed and accurate setup guides

Nachteile

At first a lot to learn and understand to get started.

Atif
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Easy to use professional

Bewertet am 27.3.2019

My experience with SolarWinds is very good and I highly recommend them

My experience with SolarWinds is very good and I highly recommend them

Vorteile

SolarWinds is not one software, Its a variety of software products which this company has, Starting from Network management software to network security, Backup, and recovery and remote support, Everything software is unique in itself

These are easy to use and, the combination of colors used in the display of the software make them user-friendly and more professional, The step by step explanation and demonstration of the software on https://www.solarwindsmsp.com is very unique and done in an excellent way

Nachteile

I most I like about using software from https://www.solarwindsmsp.com is their user-friendly features

Byron
Gesamtbewertung
  • Branche: Computer-Vernetzung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

SolarWinds Mail Assure Review

Bewertet am 11.7.2019

Software works really well and the logging is excellent. The interface is pretty intuitive once...

Software works really well and the logging is excellent. The interface is pretty intuitive once you navigate around and learn it.

Vorteile

Cloud based. It's nice there is nothing to install locally and it can be an email archive as well.

Nachteile

Seems to be missing RBL (real time blacklist) features. RBL lists that you can manually set as a filtering option.

Erik
Gesamtbewertung
  • Branche: Computer-Vernetzung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Love it

Bewertet am 13.7.2019

Working with executive was a pleasure and went out of his way to do everything in his power to help...

Working with executive was a pleasure and went out of his way to do everything in his power to help me.

Vorteile

It just works and love the 365 plugin. It has been a great help to my clients. Cost effective too.

Nachteile

Had to learn something new. Was confused about some of the terms. But wasn't that hard.

Jan Theo
Gesamtbewertung
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

The Use of Mail Assure

Bewertet am 9.10.2018

Vorteile

The many beautiful features of Mail Assure like testing the SMTP servers etc.

Nachteile

The speed when using the different features. The overall speed is too low to get things done fast..

Lloyd
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Very straight forward

Bewertet am 11.7.2019

Vorteile

Easy to navigate and track emails. Has eliminated a huge amount of spam and phishing attempts.

Nachteile

quite a lot of legit emails were getting blocked originally and had to monitor it daily to white-list and train the system.

Luciana
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great

Bewertet am 21.10.2019

Peace of mind

Peace of mind

Vorteile

Easy setup. The produce is cost effective.

Nachteile

Can't pay with my dashboard monthly msp subscription