RAKEN

4,6 (234)
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Berichterstattungs- und Außendienstmanagement-App für das Bauwesen

Gesamtbewertung

4,6 /5
(234)
Preis-Leistungs-Verhältnis
4,6/5
Funktionen
4,4/5
Bedienkomfort
4,7/5
Kundenbetreuung
4,7/5

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234 Bewertungen

Aneisha
Aneisha
Gesamtbewertung
  • Branche: Tiefbau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Do we love Raken? Yes, let me count the ways!

Bewertet am 24.10.2018

Just amazing! It doesn't matter if it is billing, recommendations, walking a non-tech employee...

Just amazing! It doesn't matter if it is billing, recommendations, walking a non-tech employee through logging on, assisting on feature access or training, this company is by far one of the best in customer service and the level of power for field reporting is superior to anything we have had in the past!

Vorteile

1. Cloud based (no expensive servers, no storage limits)
2. Extremely easy to use
3. Allows Foremen/Superintendents to have very detailed field reports
4. Can share photos, recordings, weather, and reports with a link vs. large emails
5. Can track jobs by crews, employee, and cost codes
6. Easily document weather delays
7. Voice recording allows for a LOT of flexibility and complete detail
8. Phone, ipad, tablets or desktop are part of the accessibility with just a logon
9. All this at an affordable price
10. If you need to go to mediation and/or court, this is quite the electronic storage
11. Allows for employee to sign the time/work performed and no accidents
12. Easily modify your daily field report for different jobs.

Nachteile

1. We started when it first launched and it didn't have all the features but they were listening and added new things constantly
2. Would like to see more gps functions later for time card validating

Antwort von RAKEN

Thanks for your time writing this review and feedback, Aneisha! This is very exciting to hear. We have built Raken based on customer feedback and will continue to do so. Thank you!

Mark
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Program is very adaptable

Bewertet am 4.4.2024

It’s the next step in evolution for both the construction and management whether that be from an...

It’s the next step in evolution for both the construction and management whether that be from an office side or a site side

Vorteile

With very little training, anyone, and everyone can at least use some function of the app, and be useful and productive with it

Nachteile

Good is not cheap and excellent is even more expensive

Tung
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Raken System

Bewertet am 3.8.2024

Raken seems somewhat helpful in keeping the details for different jobsites.

Raken seems somewhat helpful in keeping the details for different jobsites.

Vorteile

Raken help keeps track of details at different project locations.

Nachteile

Obtaining an invoice from Raken system is challenging.

Kathy
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 3.0 /10

Needs improvement

Bewertet am 2.12.2024

It's okay but unfortunately, I have worked with better systems.

It's okay but unfortunately, I have worked with better systems.

Vorteile

It's an okay system for timecards, however, you have access to everyone's timecard in this system. It also doesn't allow you to sign your timecard daily.

Nachteile

I stored my signature on file however I get an email notice every week to review and sign my timecard, however, it does not allow me to just insert my stored signature so I have to write it every time. It is very annoying and time-consuming.

Jenna
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Raken works well with sage product

Bewertet am 4.4.2024

The start was slow as we kept running into compatibility issues. Once connected it was a very fast...

The start was slow as we kept running into compatibility issues. Once connected it was a very fast transition. Team was super helpfull in trying to get the program installed and ready.

Vorteile

Once the setup was completed. the ease at which we can upload pay hours and gather reports was amazing and most workers have adjusted to it quite well.

Nachteile

Equipment tracking is currently the worst feature. you can only add equipment by hours. you can' separate it into different segments. and when you are working on and off a project each time you move the equipment it creates an entry and make it really hard to track/ has too many entires.

Justin
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Raken is a great asset

Bewertet am 3.4.2024

Raken works well for us in the office and the field. Gives everyone one place to put all the jobs...

Raken works well for us in the office and the field. Gives everyone one place to put all the jobs and tracking everything moving through multiple job sites.

Vorteile

Ability to use in the field helps keep the job running without taking the time out of anyone’s day to run out to look at the job and stream line changes.

Nachteile

Toolbox talks could improve for adding people via app vs having to go on desk top.

Marc
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Chose Raken

Bewertet am 3.4.2024

Raken has been a very valuable tool in project tracking and documentation.

Raken has been a very valuable tool in project tracking and documentation.

Vorteile

The documentation of verbiage and photos. The ability to share these with offsite clients and stakeholders.

Nachteile

The system seems to update periodically without prior warning. A brief heads-up would be helpful.

Tracy
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Manager Administration and Marketing

Bewertet am 2.10.2024

[sensitive content hidden] was professional and helped me resolve a renewal issue quickly
which...

[sensitive content hidden] was professional and helped me resolve a renewal issue quickly
which prevented a disruption with our reports. Thank you!

Vorteile

ease of use, many ways to customize reports.

Nachteile

I do not have any issue with the reports.

Kourtany
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 4.0 /10

needs more

Bewertet am 1.10.2024

its been ok still learning and have a lot more too figure out

its been ok still learning and have a lot more too figure out

Vorteile

That the field supers can use it as well as other subcontractor's

Nachteile

that there isn't a osha part for JSS and PPE as well as no change orders or drawings or being able to collaborate with our subcontractors forms or share checklists

Wayne
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

B&E review

Bewertet am 5.4.2024

Good really helpful and like using it

Good really helpful and like using it

Vorteile

Helps me save time and keep track of daily works done and also log the weather etc

Nachteile

Some small tweaks would help me. But the team are looking at this

Anand
Gesamtbewertung
  • Branche: Tiefbau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Daily Tracking

Bewertet am 4.4.2024

Vorteile

Tracking makes a life lot easily with the RAKEN and can upload all the photos to the daily logs.

Nachteile

Not Applicable and it has no cons to my knowledge

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Awesome Product

Bewertet am 20.4.2024

Vorteile

It was simple and combined multiple platforms into one.

Nachteile

There is nothing I can think of to list here

Matt
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Raken is Perfect Tool for Small Subcontractor!

Bewertet am 3.4.2024

Vorteile

Our small company is able to do all necessary project documentation and tracking in Raken.

Nachteile

WE would like to have a more seamless integration with our Quickbooks accounting software.

Steve
Gesamtbewertung
  • Branche: Industrieautomation
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent easy to use and set up

Bewertet am 12.11.2024

Customer service is easy to communicate with. The app is very flexible and user friendly.

Customer service is easy to communicate with. The app is very flexible and user friendly.

Vorteile

Flexibility. Depending on your project, you can select what you need and don’t need.

Nachteile

Still looking for the con. So far, the app has been very easy to learn.

Paddy
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Raken Reports

Bewertet am 9.4.2024

Vorteile

Access by other team members. Raken provides office workers a view of daily activities and photos without the need to be onsite. We are able to communicate and collaborate on job issues

Nachteile

Sometimes its difficult to navigate to the correct tab

Tylyn
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Using Raken

Bewertet am 3.4.2024

Vorteile

It's very user friendly. We have employees who aren't tech savy but they haven't had problems using it.

Nachteile

That all of our guys don't use it in the way that we ask them to.

Aaron
Gesamtbewertung
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Raken review

Bewertet am 5.4.2024

Vorteile

photo gallery has stamp dates. easy to scan thru

Nachteile

tracking cost is not easy to set up and review

matthew
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Great product with room to grow

Bewertet am 29.3.2024

Only been using a few months but it has been very positive - and has simplified a number of tasks.

Only been using a few months but it has been very positive - and has simplified a number of tasks.

Vorteile

Puts a lot of features at the finger tips of field users and easily manageable for admins

Nachteile

Need to make reporting more customizable
The Material module only tracks consumption, no way to track overall inventory

Kenneth
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

Daily work Accomplishments

Bewertet am 12.5.2023

Vorteile

I found that it was very easy to login to the application to easily find the current job that im working on very easy to upload photos of the days current assignment I am still learning about the application and the process still but so far I can say it is a good app to use

Nachteile

I don't have any complaints in regards to the application.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Construction is Hard, But Daily Reporting Does Not Have to Be

Bewertet am 5.3.2019

Raken was the solution to our Daily Report Delema. Years of filing paper dailys left us with...

Raken was the solution to our Daily Report Delema. Years of filing paper dailys left us with mountains of papers to file, lack of information, and inconsistent reporting. On the surface this is OK until something happens down the road that you need to look back. Sometimes a job that is over 5 years old needs to get dusted off and dredged out from the bowels of the filing cabinet. Raken solves that with its easy to use interface, cloud storage, and impressive looking reports.

What sold us the most on the product was its ability to incorporate photos into our reports. It is well worth the upgrade in the account. Since our companies owner is not around all the time it allows him to log in at the beginning of each day and quickly get a visual feel for how each of our jobs are going. And we all know that a picture is worth a thousand words. This is paramount when an issue arises; photographic proof is money- be it going into your pocket, keeping it from coming out of your pocket, or in the monetary value of time.

Although I would not say that Raken takes our employees less time in the field than our traditional reports (as their product promises) it does provide us with consistent reports that are easy for us to send to clients when needed, asses for subcontractor billing and most importantly: They guys USE it. Nothing is harder than getting your construction crew to follow a clerical procedure. Raken solves that with its easy to use mobile interface.

Vorteile

It is a software my guys in the field will and do use. It is simple as that.

Nachteile

Although constant updates are good, Raken does change their online site up relatively frequently as they roll out newer and better options for the product. Although the end result is good, for those who do not adapt to change in the technology world, or are not tech savvy it can be a bit frustrating.

Antwort von RAKEN

Thank you for your review and feedback! We really appreciate this information as it helps with further development of Raken. If you need any assistance with using Raken in the most efficient way possible, please feel free to reach out to us at help@rakenapp.com or give us a call at 866-438-0646. We would be happy to help. Thank you!

Larry
Gesamtbewertung
  • Branche: Metallabbau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Not the right product for mining construction

Bewertet am 15.9.2022

I am a Quality Control manager. In addition to the inefficiency of its daily use, Raken has CAUSED...

I am a Quality Control manager. In addition to the inefficiency of its daily use, Raken has CAUSED us a loss of information on many of our daily reports. Raken puts me and my company at risk of supplying incomplete information to our client. This is unacceptable and I would not recommend this software. Use of this product has been mandatory between contractors on this Federal underground project, but we have found it to impede our work and not be as time-saving and efficient as the company claims.

Vorteile

Ability for all users to edit or add data to the same document

Nachteile

Glitchy. Not stable. Raken is limited to Internet Explorer and doesn't work well with that. I use other browsers by choice and Raken forces me to use I.E.. Much data has been lost due to Raken's inability to save attachments consistently. Sometimes they save, sometimes they pretend to save and disappear. Raken does not work well without internet or phone signal (like in an UNDERGROUND MINE). If one user is logged on, another user's interface with Raken is slowed down significantly.Editing equipment and crews is tedious and has to be repeated every day for every report.

skip
skip
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Construction Technology Trends 2018

Bewertet am 26.10.2018

I have not been using it that log and am just getting started on a new project, so not that many...

I have not been using it that log and am just getting started on a new project, so not that many subs are on board. I think it is adequate but could have a few more features where you can customize tabs. It doesn't seem like it is not that easy to filter and search topics (but i'm not completely familiar with all features).

Vorteile

Raken is fairly simple to use. Its feature are not complex or convoluted, and it covers enough to reflect accurate daley activities. I use the software mostly through my phone, but you have the option to do it from a PC.

Nachteile

Depending on network coverage using from your phone can be negative. When you go into the photo app you can't see the dates photos were taking making it difficult to select correct date range. If sub contractors are inputting info, it would be nice if it showed within specific area (subs work log) real time, so that it can be integrated within licensed users Log (not separate)

Antwort von RAKEN

Thanks for your feedback, Skip! Please stay tuned as we're about to release an app version which supports offline. We will be sure to discuss your feedback regarding subcontractor data inputs with our Product team. For the meantime, feel free to use the 'Dashboard' functionality from either the mobile or web app. It includes a newsfeed of activities from inputs from the field - GC and subcontractor alike. Please contact us at help@rakenapp.com if you need assistance. Thank you!

Jason
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The Barton Malow Review

Bewertet am 24.10.2018

I can hold people accountable for there actions of projected dates vs delivered dates. I can log...

I can hold people accountable for there actions of projected dates vs delivered dates. I can log deliveries as well as the inventory sheets of these deliveries.

Vorteile

I like that I can update from my Ipad and it will generate to my desk top and phone in real time. I also like that you can customize the review questions/inspection questions. I also like that I can email the uploaded and signed report to anyone I need to.

Nachteile

I would like to see my subs reports prior to having to sign the report as it generates the signed report. I would also like to have an option to upload videos as well. I would like to be able to search the reports making it easier to look up documentation as we move through the project., Sometimes we are required to supply dates and times of activities and or documented issues. It makes it a long investigation period when searching an issues or log that was done 8months in the past. Maybe there can be a key word search added and or task, unless there already is one that I dont know about.

Antwort von RAKEN

Thanks for your review and feedback, Jason! Please contact us at help@rakenapp.com, we will be happy to assist you with the observations you¿ve described. Thank you!

Boaz
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

User friendly

Bewertet am 18.8.2022

The fact if used on a daily basis, this tool has been extremely helpful when stating our point on...

The fact if used on a daily basis, this tool has been extremely helpful when stating our point on site conditions.

Vorteile

Easy to deploy, train new users, access to information.
This tool has helped us in multiple situations where the site supervision team will file reports to the GC claiming that the subcontractors are not preforming. I will have the foreman fill out a report along with pictures showing the real conditions of the site, simply send the report to the PM. This normally ends the false claims of underperformance.

Nachteile

Would like to see more "tool-box" talks sheets, relevant to the various trades.
More enforcement on making sure that the foremen carry out this task weekly

Joe
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Super Easy & Effective

Bewertet am 13.3.2019

Has been great. Customer support is excellent. They check in to make sure everything is OK...

Has been great. Customer support is excellent. They check in to make sure everything is OK frequent on the beginning while you are learning. After that they still occasionally check in & if you message them on the RAKEN site they are quick to respond.

Vorteile

The ease of tracking what is going on with my jobs & being able to hold others accountable by having record of the quality of work we are doing. We polish concrete so in the past without this program we would polish a floor & other trades would come in & abrade the floor with the grit & grime brought in & not cleaned up because the parking lots are rarely finished until the end. When the job was ready to turn over to the customer of course the shine was not as good & we would get the blame for not polishing well originally. Now we have documented readings of our shine & no issues. The GC's really like this as well as I email to them daily to show our progress & things we need them to do to operate.

Nachteile

I have no complaints. I do have a suggestion if you could make the workers to where if you made a mistake while inputting their information (name) to be able to edit instead of having to delete & redo. Not a big deal if that is not east to do.

Antwort von RAKEN

Hey Joe, thank you for the great feedback and review, we love hearing stories of how Raken helps our customers protect their work and communicate easily and effectively. As for editing worker information, we would love to assist in answering this request for you. Please reach out to us at help@rakenapp.com or give us a call at 866-438-0646. Thanks Joe!