Plotbox

4,7 (75)
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Kartenbasierte Verwaltung von Friedhöfen, Krematorien und Bestattungsunternehmen

Gesamtbewertung

4,7 /5
(75)
Preis-Leistungs-Verhältnis
4,7/5
Funktionen
4,6/5
Bedienkomfort
4,7/5
Kundenbetreuung
4,9/5

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75 Bewertungen

Martin
Gesamtbewertung
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

A Brilliant and Comprehensive System

Bewertet am 12.12.2024

A pleasure to work with experienced professionals who want to help us deliver the best service to...

A pleasure to work with experienced professionals who want to help us deliver the best service to our customers. The Plotbox system is intuitive and simple to use and does so much more than you expect, particularly in producing key management data and reporting.

Vorteile

An excellent all round product that does everything we need it to do. The support team are fantastic and always ready to help and advise on any issue in a professional and prompt way.

Nachteile

It is hard to find a negative but would like to see integration with other industry systems such as Obitus.

Dulce
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Plotbox User

Bewertet am 24.1.2024

I liked it, but it will be nice that Plotbox can have a signature option so we don't have to save...

I liked it, but it will be nice that Plotbox can have a signature option so we don't have to save the contract and sent it to DocuSign for signature. Also it will be nice to set up automatic payments with visa or Mastercard in Plotbox.

Vorteile

Is a four-step system easy to use, and can access the system with my cell phone.

Nachteile

Quotations, because it holds the location property. It will be nice just to have a tab on the left side under plots that displays prices of what the customer wants to purchase

Richard
Gesamtbewertung
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Product delivery is second to none!

Bewertet am 18.12.2024

It's nice to have a organisation that is very passionate about there product and will go above and...

It's nice to have a organisation that is very passionate about there product and will go above and beyond to ensure customer satisfaction.

Vorteile

The attention to detail and product delivery is second to none!

Nachteile

There is nothing to report so far, implementation has gone to plan!

Michael
Gesamtbewertung
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Plotbox Review Six Months In

Bewertet am 19.1.2024

It has not been a smooth ride to be honest, partly because of the lack of time my team had to get...

It has not been a smooth ride to be honest, partly because of the lack of time my team had to get fully on board before the live date. We did not seem to be as ready as we could have been, so we did as much as we could on the old system which unfortunately set us back further that if we had left it.

Vorteile

Mapping and search facility......................

Nachteile

The fact every grave has a Row, we do not use Rows in our plotting except in one cemetery. I would gladly lose the Row# in a heartbeat.

Ceri
Gesamtbewertung
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Newport Cemeteries

Bewertet am 10.12.2024

We struggle with poor record keeping and the staff have been hesitant in utilising the software....

We struggle with poor record keeping and the staff have been hesitant in utilising the software. The support I've received since coming in to post has been excellent. We have a clear route to progress and to update the records as we go. Our regular meetings with Dawn are essential to this process and she has been great with myself and the team.

Vorteile

Support that has been provided to us is excellent.

Nachteile

Some of the terms used initially make navigation quite confusing

Garry
Gesamtbewertung
  • Branche: Gewerbeimmobilien
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

As always, the most responsible choice for me.

Bewertet am 18.1.2024

I have been in the industry a long time and always have come away from dealing with the Plotbox...

I have been in the industry a long time and always have come away from dealing with the Plotbox guys feeling assured, calm and supported, In this day and age, that is worth its weight in gold.

Vorteile

Ease of use and level of how much this system can do. The reporting is outstanding and having everything on one platform speaks for itself.

Nachteile

Only criticism i would have, and its a very first world problem, would be there is no integration into Obitus at present, i hasten to add this may not be a Plotbox issue. But in an ideal world having these systems integrated would be top of my wish list

Alastair
Gesamtbewertung
  • Branche: Eventservice
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Plotbox implementation and overall effectiveness for a mid-sized historic Cemetery and...

Bewertet am 1.2.2024

Positive and proactive. The death care industry is complex and has a lot of variety to deal with so...

Positive and proactive. The death care industry is complex and has a lot of variety to deal with so it's a difficult task to implement the new system and bring the staff along for the journey. As a customer we have had to spend a lot on our own resources to get the result but I always anticipated this. PlotBox were responsive and helped us through. Changing systems was necessary for us and PlotBox was the right system for our operation. I would do it all again with PlotBox.

Vorteile

Comprehensive digital application for Cemeteries and Crematoriums

Nachteile

Not having an 'in person' assistance option. We had to solve many of the problems and issues on our own. Fortunately, we had a highly skilled employee who could fulfill this function.

Sarah Jayne
Gesamtbewertung
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

My Thoughts on plotbox

Bewertet am 10.12.2024

My overall experience with PlotBox has been very positive. The platform excels at streamlining...

My overall experience with PlotBox has been very positive. The platform excels at streamlining cemetery and crematorium management through its intuitive interface, centralized data management, and efficient GIS mapping features. It has greatly improved operational workflows and record accuracy, making complex processes more manageable. While the system is highly effective, a few tweaks could enhance the experience further—such as reducing the number of clicks required for repetitive tasks and simplifying certain workflows. Despite these minor adjustments, PlotBox remains a powerful and valuable tool that has significantly benefited day-to-day operations.

Vorteile

simplifies the complex processes of cemetery and crematorium management
along with record-keeping by consolidating all information into one accessible platform. The ability to visualize plots through GIS mapping

Nachteile

When new to the system I found it challenging initially due to the range of features. initial training needs some enhanced training materials, like short, task-specific video tutorials, Click heavy Processes: Some workflows require multiple steps, [sensitive content hidden] is very helpful and happy to talk threw issues

Ben
Gesamtbewertung
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The Excellent PlotBox Experience

Bewertet am 10.12.2024

Overall, its been a first class experience working with PlotBox. Excellent customer experience...

Overall, its been a first class experience working with PlotBox. Excellent customer experience combined with an excellent system.

Vorteile

We are currently in the early implementation phase and the customer service is second to none. The mapping done so far is fantastic and from what we have seen so far of the system it will greatly improve our service so much for the better.

Nachteile

Nothing so far. Every aspect of our experience has been first class.

ALLAN
Gesamtbewertung
  • Branche: Maschinerie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

USER FRIENDLY

Bewertet am 27.1.2025

I'VE USED A COUPLE OF OTHER SYSTEMS OVER THE YEARS AND PLOT BOX SEEMS TO BE THE MOST USER FRIENDLY

I'VE USED A COUPLE OF OTHER SYSTEMS OVER THE YEARS AND PLOT BOX SEEMS TO BE THE MOST USER FRIENDLY

Vorteile

EASY TO NAVIGATE YOUR WAY AROUND THE SYSTEM

Nachteile

FINDING A SITE CAN BE LONG WINDED AS IT DOESN'T ALWAYS TO YOU DIRECTLY TO THE LOCATIOON YOU'RE LOOKING FOR

Joe
Gesamtbewertung
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Product

Bewertet am 22.1.2024

The whole implementation project was well managed and customer service throughout the project and...

The whole implementation project was well managed and customer service throughout the project and the aftercare is fantastic, nothing is too much trouble.

Vorteile

Being able to drill down through the screens. "How to" documentation is very comprehensive and explains things clearly. Being able to add suggestions for new releases to make improvements.

Nachteile

Some of the terminology was confusing as US terms.

Isak
Gesamtbewertung
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Product Review

Bewertet am 29.1.2024

A very good product and good service backing it up.

A very good product and good service backing it up.

Vorteile

It is user friendly and PlotBox is adapting with new developments and trends.

Nachteile

All functionality is good, nothing that I don't like.

Tryphena
Gesamtbewertung
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent Service

Bewertet am 5.6.2024

Vorteile

I like the fact that it is easy to navigate with the dashboard, there are updates and a help centre.
The succession team are brilliant.

Nachteile

There wasn't much not to like, once you get used to the way it is formatted its quite easy to navigate.

Paul
Gesamtbewertung
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

5* A-Z of Cemetery management

Bewertet am 18.1.2024

Excellent functionality experience, great support

Excellent functionality experience, great support

Vorteile

all operational, sales , records are included in the package

Nachteile

none.

stephen
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Arkansas Memorial Gardens Cemetery

Bewertet am 30.5.2023

Scheduling services, finding Graves, finding headstones. etc.

Scheduling services, finding Graves, finding headstones. etc.

Vorteile

The best thing about Plotbox is the ability to find and schedule services so quickly.

Nachteile

Although I understand that updates are necessary, many updates seem to disrupt things that are already working.

Antwort von Plotbox

Hi Stephen

Thankyou for taking the time to give us a review! So glad you are finding benefit in working with us! We are always working to find better ways to make any necessary updates as smooth as possible and we really appreciate your feedback on this.

Have a lovely day, speak soon
Jodie

Karen
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Two thumbs up for Plotbox

Bewertet am 25.5.2023

So far we are having a very positive experience with the software. The longer we use it the more...

So far we are having a very positive experience with the software. The longer we use it the more comfortable we are in making it our own and finding our shortcuts.

Vorteile

The process is user friendly. The support staff is great. Integrating previous files into the program is not difficult.

Nachteile

We thought images and maps were more closely related. We didn't realize that we were going to have to take each image and download it ourselves.

Angie
Gesamtbewertung
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Very user friendly - makes accessing records very simple and convenient

Bewertet am 26.5.2023

Makes it easy to create an invoice and mark payments received. Helps in finding plots quickly on...

Makes it easy to create an invoice and mark payments received. Helps in finding plots quickly on the map, instead of searching for cards to find grave locations.

Vorteile

PlotBox is very easy to use. It's quick and convenient. The support staff is amazing.

Nachteile

Because of our antiquated cemetery recording system, it was a bit of a bear to get implemented. But that has more to do with our systems than with PlotBox.

Antwort von Plotbox

Hi Angie,

Thank you for taking the time to leave us a review! So glad you are finding benefit in utilizing PlotBox!

Best,
Ashlynn

Tracey
Gesamtbewertung
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Plotbox changed the way we work

Bewertet am 17.8.2022

Saves time visiting cemeteries when you have the information at your fingertips. Better service...

Saves time visiting cemeteries when you have the information at your fingertips. Better service for our users such as Funeral Directors and memorial masons. Customers can use' discovereverafter' feature.

Vorteile

Everything in one system, no separate add on's. Help at the touch of a button through 'chat' feature. Ongoing product back up with monthly meetings. Updates to system regularly. Regular product enhancements. System is portable, can be used out on site.

Nachteile

None. Everything has been amazing from start to finish.

Marybeth
Gesamtbewertung
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

A must have for cemetery managment

Bewertet am 14.12.2022

With PlotBox, we are able to give our ground crew clear instructions on burials while proving...

With PlotBox, we are able to give our ground crew clear instructions on burials while proving management the key metrics necessary

Vorteile

PlotBox is easy to implement and use on a day to day basis.

Nachteile

Reporting is a bit cumbersome - Reporting is tucked into the individual modules rather than in a reporting tab - wish you could create reports and have them on this tab.

Bernie
Gesamtbewertung
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Plotbox

Bewertet am 10.2.2020

Plotbox has made the administration a streamlined service, it is effective and has made efficiencies...

Plotbox has made the administration a streamlined service, it is effective and has made efficiencies within the team.

Vorteile

Easy to use following logical steps. Brings all information into one platform and gives Administration `eyes' on the ground with images uploaded per plot.

Nachteile

at present reporting functions but support looking at options.

Tim
Gesamtbewertung
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Catholic Cemeteries Diocese of Orange

Bewertet am 23.3.2021

I feel the administrative support and follow through has been fantastic. When there are problems or...

I feel the administrative support and follow through has been fantastic. When there are problems or glitches the support and desire to repair the problem has been very responsive.

Vorteile

For the most part it is user friendly. Plotting of property and integration to a contract. CRM integration possibilities. The Text Chat feature that is available when a problem arises. Mapping of cemetery plot and availability. The 380* Virtual Hot spots

Nachteile

The CRM is not currently inter-phased to where we would like it to be, I feel the potential is there.
Wireless functionality not as strong as hardline

Lynn
Gesamtbewertung
  • Branche: Einzel- & Familiendienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The PlotBox team is amazing, responsive, and attentive to our needs. Highly recommended!

Bewertet am 29.1.2018

We started benefiting from the data mapping on day 1. Now we have installed a PlotBox station in...

We started benefiting from the data mapping on day 1. Now we have installed a PlotBox station in the lobby of our cemetery to use with families as they come into our office searching for loved one's graves.

Vorteile

A very smart choice for us to modernize our cemetery - PlotBox goes way beyond digital mapping with a real eye toward the future sustainability of cemeteries and memorial gardens.

Nachteile

It takes time to fully adopt the extensive functionality of PlotBox. You'll want to take your time to learn the many facets of this cutting-edge software. Fortunately, PlotBox walks you through one step at a time. You'll be up and running before long - and continuing to uncover more gems that will assist your cemetery staff.

Edwina
Gesamtbewertung
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Appreciate the ease of use and the Customer Support we have received

Bewertet am 29.1.2018

Enables our day to day running of the Crematorium and Cemeteries more efficient

Enables our day to day running of the Crematorium and Cemeteries more efficient

Vorteile

Ease of use. Detailed mapping of our cemeteries. Accessibility for our grounds staff in identifying graves etc.

William
Gesamtbewertung
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Thanks to PlotBox we can now effectively and efficiently manage our burial grounds in Carlow.

Bewertet am 27.6.2017

Vorteile

Its a cloud based management platform that provides us with the ability to manage operational burial grounds, plot sales and interments and provide an enhanced genealogical service. This results in increased efficiencies, quality assurance and greater communication between stakeholders.

Nachteile

Perhaps the orthophotography could be slightly cheaper but having said that the benefits still outweigh the cost.

Antwort von Plotbox

Thanks for taking the time to review Willie! Much appreciated!

Richard
Gesamtbewertung
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

PlotBox is a modern cloud based system which is easy to navigate and access.

Bewertet am 27.6.2017

Enhanced system navigation and access, mobile working solution including ability to complete and...

Enhanced system navigation and access, mobile working solution including ability to complete and load on site risk assessments.

Vorteile

As PlotBox has migrated our data they have helped us identify inconsistencies in the presentation of the data. Patiently working with us to correct anomalies. Excellent customer support including many bespoke how to guides.

Nachteile

Initial unfamiliarity with some of the terminology though working closely with PlotBox this has been largely resolved.

Antwort von Plotbox

Thanks for taking the time to review Richard. Much appreciated.
Leona