ResMan Erfahrungen

I used to create weekly reports for my boss that listed our team's hours on each project. It was easy to select the project and dates to filter so I could export the information to Excel for the reports. It was also easy to keep track of the employee's PTO each week. Having this software allowed me to create the reports I needed within a matter of minutes.

I did not have any cons while using this software.

Res Man offers user friendly functions that make even the most novice of user, feel like a pro. I love how easy the system is to navigate. I also enjoyed the multiple integration options to additional vendors and partners to expand the multilevel use of the platform.

I am not a large fan of the reporting layout. I do like the drilling in aspect on the reports that link you back to Res Man to research if needed. But, the combing through the reports on the report page us not friendly to the eyes and it is very easy to overlook something you need quickly when in a rush.

The ease of using the software make our daily operations easier. The search bar is one of my favorite buttons, as well as being able to correct mistakes easily on ledgers.

What i like the least, is that many times the is really slow to load, especially towards the end of the business day.

simple, easy, user friendly, budget friendly, etc.

I realldy dont have any cons at the moment to talk about.

The software is my best friend and easy to use not only on the computer but on my phone as well using google chrome or safari. The bulk text messaging, email, form letters, and much more. I am very pleased with the software in its entirety and can't wait to see what other enhancements are to come!

There isn't much that I don't like about this software. It would be great to have a Resman app!

Ease of use
Created by operational people
Easily integrated with other software

Wish it was a little cheaper (don't we always)

The ease of use, and how it is integrated with other programs that we need to use daily.

At this time, I don't feel as though I have noticed any cons with this software

Very user friendly and the chat support feature

Notifications for messages within the system. Glitches with applications

Lots of features (ability to upload photos, pets info, vehicles, leases). Seems simple at first, until you begin adding data & its counter-intuitive. Does have wide variety of multiple Report choices. Nice format to send client emails, notices and statements.

Very long-learning curve (even for experienced managers); sell `ease of moving into their system, but it isnt easy and doesnt have a smooth transition (& havent heard of any of our peers who did either). support isnt available in evenings (when mgrs. often need help, as apt offices are very busy during day hours). Unresponsive to recommendations. Chat (during day) is not very quick (are friendly) and has to escalate issue (which may take several days of going back & forth before issue is resolved if it can be resolved. Posting collections affects NOI and bottom line greatly (many owners/mgrs. who are doing major rehabs in class b-c-d properties no longer even list collections (which used to warn future landlords about a resident) because it affects their bottom line so negatively in Resman. There's not a way to make some GL accts options (or to have as optional or line-item info in reports as has been requested). Vendor invoices dont lay out like industry standard. Initial settlement statements input (even if done by Resman) and security deposits can mess up your system for years. Corrected posting errors in banking info cannot be hidden but show up, making scrolling post those corrected errors very long and disjointed. We have many friends in MF industry and all report difficulty & complexity of Resman, but like some of their better features. It isnt user-friendly or simple. Can have complex integration w/other partners initially or until you have kinks worked out.

I have been in the business since 2005 and by far Resman is the most user-friendly software I have ever used.

In using resman the past few years I have not ran into any issues that I can think of at this monent

ResMan is one of the best softwares I have ever used. Tech Support is very helpful as well.Great personality on the other side

None- I have not run across anything that ResMan tech support could not fix.

Ease of use and everything is easy to find when looking

Slow when everyone is on and the screen just sits there and loads

I love the ease of corrections when mistakes are made. There is every report you can imagine. You have at least 2 to 3 ways to get somewhere in ResMan or what you are looking for.

I wish there was a better built in Marketing platform. We could post ads from ResMan to Facebook, Craigslist and others. Some numbers on the Reports don't match which is frustrating.

This software has the ability to work with almost any need or business. I have been with ResMan for almost 2 years and during that time they and improved the user interface a lot.

The instructional videos are lacking. The compatibility of ResMan and its services are frustrating at times. Adding a screening company to process applications took about 3 months to get functional. ResMan has a great dash board concept but any time I do anything more then surface deep its internal process is annoying. example: Moving out a tenant is extremely confusing. I had to write myself a cheat sheet with 10 different steps I have to do, to fully process a move out. And the steps are all located in different spots with in ResmMan. I would think a normal repeating operation should be a bit more streamlined.