Nexus EHR Erfahrungen

I like how user-friendly it is and how considerate Nexus support considers software add-on requests. I love how user-friendly the templates are to create and edit.

We had issues with the QRDA III Reports generated provided for MIPS reporting as well from time to time we find Nexus runs slow with no explanation from the Nexus Support team. This usually resolves the same day.

Easy to use. The system is dependable. Interfaces well with our practice management system.

Does not have a configuration with zoom. Sending labs is somewhat difficult. We cannot see what has been texted to the patient.

The customer service; any questions or changes are promptly addressed. Also the ability to customize templates to our specific needs.

Occasional lag time between NEXUS and our billing/scheduling software, and occasional lag time with electronic prescribing.

Customer service and their willingness to help or adapt to our speciality and office needs

Have to pay to send records out which I feel should be part of an EHR system

User friendly, Prescriptions are easy to do.

Unable to record urine drug screen results in a data base

Nexus EHR is easy to understudy and navigate. The tabs are easy to find and easy to use. The team of experts that handle the program are very professional and easy to reach. Sunil and his amazing team are very accessible, and they make my job easy. And they are just a phone call away.

Sometimes the system can have a delayed response of not more than 5 mins. I have not had any major issues with this system.

There response time is for any issue is usually within 2 hours. My representative [sensitive content hidden] is amazing, he takes his time to explain everything and always willing to jump on a video call to navigate the system.

Searching for a diagnosis can be a little time consuming but once you become familiar with how the diagnosis are worded, it becomes easier.

User friendly for the provider and simple to use.

Patient portal is difficult to understand for patients.

Easy to learn to use, straightforward , Dashboard functionality

The fax que does not have a window to view faxes before filing, No fax coversheet is saved to chart, patient portal difficult to use, Having to us another system for scheduling and patient reminders, after creating orders there is no option to save to chart

It is a convenient app, with several features that help establish a successful/ easy-going healthcare. Patients' managements/ being able to share documents with them.

It is slightly difficult to manage with a small clinic, since there are so many features.

Simplicity without loss of functionality. All features our clinic needs are there.

None. Maybe sometimes online help chat is delayed in response. But we can always call directly.

That I can upload my records and add and delete if needed.

Sometimes it is slow and we have to wait for our records to load.

easy to use and learn, support from [sensitive content hidden] is top notch.

nothing i would add to this. they are great and [sensitive content hidden] is the absolute best

Clean view of appointments, like how easy it is to read. I like the undocking ability to see chart on another screen.

Slow at times, it takes a minute to have open and chart in patient note

It is user-friendly in some aspects. All important tabs are within reach.

Ordering labs is too complicated. The user Cannot sync the calendar. Hovering near side tabs automatically opens them even if you did not directly click on it.

I like that it is user friendly and clear to use.

I am sure there are features to be used but am not aware of.

[sensitive content hidden] provided information in a timely matter

Sometimes it tends to slow down at of no where.

Nexus is a very simple EHR and user friendly. We have older staff who are not very comfortable with computer programs and have been able to easily navigate this system.

I feel that there needs to be a way to better document certain parts of an encounter and patient visit other than entering it in a note or in a task. There could be a few changes made to better accommodate for every day patient care and treatment plan.

Always available if I have any questions or need help with anything. Response time is quick.

I don’t have any complaints. The system is very easy to use

User friendly format for completing notes

The rollout has been slower than I anticipated. I started using the product before the preferences I sent in were even uploaded.

Nexus is a very user friendly software. It is very easy to upload documents and access them when needed. The fax option is very nice as well. This saves on paper and the documents received can easily be filed into patients charts. The physicians in the practice find it very easy to enter patient information and dictate notes.

There are only a few things that we can say that we do not like about this system. Isn't that with with everything? This software sometimes glitches from one patient to another. Lastly, some office staff have trouble pull up patients when other office staff do not. Its as if the system doesn't recognize that patient for that one employee but it does the other.

As a billing service, the most important thing for me is tech support. I need to be able to reach someone immediately, I dont always have time to wait. I dont want to put in a support ticket and wait 3 business days depending on the importance level someone else thinks it is. Nexus is amazing. I email or call my designated support specialist and the response time is almost immediate. When my clients are in the office and need help, they get it then. Anything we need added or changed, I just send and email and its done. I have not had to ever ask twice or wait long for a change. A billing service sometimes has different needs with software and when I expressed how a small change would make a big difference, my opinion was listened to.

Im not even sure there is something. I havent had any problems with Nexus.

The system is very easy to use. There is nothing to dislike about the system. Customer support and training are top notch, it feels like an in-house team. If there is something that needs to be added to the system, the team will work on it and make that happen. Charting is another very feature of this software.

there is nothing to dislike about this software