Adobe Analytics Erfahrungen
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226 Bewertungen
- Branche: Computer-Software
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für 6-12 Monate genutzt
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- Weiterempfehlungsquote 10.0 /10
With Adobe Analytics we can know about our potential customers
Bewertet am 26.7.2022
We're addressing a wide range of concerns, from landing page metrics to customer journeys and churn...
We're addressing a wide range of concerns, from landing page metrics to customer journeys and churn monitoring to integration with Target for more in-depth campaign tracking. As a result, we've been able to better utilize our existing resources while also tailoring our websites to the needs of our customers.
Vorteile
It's a fantastic tool for keeping tabs on all of your clients, prospects, and users' activity. All of my website traffic data has been tracked and used to make better marketing decisions by generating dashboards. Unlike with GA or Qlik, I was able to track numerous data points simultaneously using Adobe analytics.
Nachteile
If you're not properly organizing/labeling items and/or inheriting someone else's settings, things can get a little confusing.
- Wöchentlich für Mehr als 2 Jahre genutzt
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- Weiterempfehlungsquote 8.0 /10
It is also a very intuitive and easy-to-use tool.
Bewertet am 4.6.2018
In addition to following the effectiveness of the marketing campaign. He does all these things very...
In addition to following the effectiveness of the marketing campaign. He does all these things very well, but with the caveat that he spends some time setting things right.
Vorteile
Interface is quite intuitive and easy to navigate after getting used to the design. It also provides a lot of customization options that can be incorporated, provides a good idea of where to spend time updating a site and was also the first to point out the warning signs, such as tracking problems, the filter tabs are another important point of the tool, with the possibility to filter among many metrics, create segments and quickly access the sections that we use the most. Since I've been working with the tool with other platforms, the possibilities have become endless.
Nachteile
Some views and reports are limited to 50 pages. However, the most important thing for us is the lack of Google reference data, which is where the vast majority of our search traffic comes from. We are not sure what users are looking for before entering our site.
- Täglich für Mehr als 2 Jahre genutzt
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- Weiterempfehlungsquote 5.0 /10
I use this analytics platform for company reporting - it has been very difficult to implement.
Bewertet am 25.6.2018
More detailed reporting and testing capability
More detailed reporting and testing capability
Vorteile
Strong custom capabilities if your team is able to integrate, extremely detailed segments and KPIs recorded.
Nachteile
Very hard to implement, custom reports are confusing for non-power users. Customer support and implementation team is weak. Over promise and under deliver.
- Branche: Marketing & Werbung
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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- Weiterempfehlungsquote 8.0 /10
Adobe Analytics is the best software for data analysis
Bewertet am 7.9.2019
Adobe has helped me to reveal the weak points that the consumer has while on the site, and quickly...
Adobe has helped me to reveal the weak points that the consumer has while on the site, and quickly provides recommendations to renew the experience.
Vorteile
Adobe Analytics is a very professional tool that is immensely useful in any company, its functions are considerably necessary to better manage information, among the most notable advantages is its simple interface to understand and the pleasant and easy-to-use work environment, of the same So, we like the depth we can reach when reporting marketing campaigns and, finally, I love the configuration and speed with which I can log in and get the latest analysis of our company's website.
Nachteile
Adobe Analytics is a very complete and easy-to-use tool, I can't find something I don't like about this amazing software.
- Branche: Staatsverwaltung
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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- Weiterempfehlungsquote 8.0 /10
Adobe Analytics is maybe too feature rich?
Bewertet am 5.2.2019
Vorteile
I have been using AA since it was Omniture/Site Catalyst. It is extremely feature-rich and can collect and analyze web metrics in so many ways. To be honest, I have barely been able to truly scratch the surface of the latest version of AA. Dashboards are easy to create and use. The ability to send web metrics reports in a number of formats is great.
Nachteile
I think I may have been passed by as far as the features go. AA has become slightly too complicated for me. I use it the same way I did 10 years ago - and that is fine for me. But it can do so much more now that it is almost confusing for me. I can't imagine a completely new user trying to use it for the first time.
- Branche: Marketing & Werbung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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- Weiterempfehlungsquote 7.0 /10
Powerful analytical tool but 'not standard'
Bewertet am 27.12.2022
Vorteile
Impressed by the tool and the detailed insights of the site performance. Data visualizations are interactive and the reporting capabilities are comprehensive.
Nachteile
Hard to compite with other 'de facto standard' tools with more documentation and unofficial support.
In Betracht gezogene Alternativen
Google Analytics 360- Wöchentlich für Mehr als 1 Jahr genutzt
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- Weiterempfehlungsquote 10.0 /10
A great tool that helps you get actionable insights if setup and used correctly.
Bewertet am 20.4.2018
Tracking traffic on my site can provide a lot of rich insight and Adobe has allowed me to do that....
Tracking traffic on my site can provide a lot of rich insight and Adobe has allowed me to do that. It was tough to get a handle of at first, but now that it's ready, there's a lot that can be useful with it.
Vorteile
Probably one of the best features of Adobe Analytics is the ability to track eCommerce funnels. This has been bread-and-butter for Adobe for a long time. Also, Adobe can integrate with a lot of 3rd party tools which gives it an edge over Google if you don't use any Google products.
Nachteile
Just like any software, it has to be managed. Adobe Analytics is very robust in features, but if you do not do your tag management right, if you don't set-up your reporting and measurements, or do your visualization tables properly, you really defeats the purpose of its use cases.
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
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- Weiterempfehlungsquote 9.0 /10
Great analysis workspace.
Bewertet am 10.1.2018
Vorteile
Great user interface , allowing me find my way around my dashboard seamlessly. Enabling me export every graphic format , filter my data according to metrics , segments,sections etc Its Analysis Workspace dashboard has been amongst my favourite part of this program, as it provides me with an intuitive environment to build and modify reports.
Nachteile
Has a long learning curve , thus to use this tool ; you must either have a prior knowledge of this program or have an in-house team to train you to use this tool.
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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- Weiterempfehlungsquote 10.0 /10
Good and robust software!
Bewertet am 12.8.2021
Vorteile
Use this software daily to keep track of our website visitors.
Nachteile
The inability to track content beyond one link at a time.
- Branche: Bankwesen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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- Weiterempfehlungsquote 9.0 /10
Multiple export format choices.
Bewertet am 24.1.2018
Vorteile
Easy on the eye user interface, data is presented very easily too. This tool also allow us export graphical reports made presented by Adobe in any format of choice.
Nachteile
Has a steep earning curve, and requires a product expert specialist to train our staffs to use Adobe analytics, and it doesn't come cheap.
- Branche: Einzelhandel
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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- Preis-Leistungs-Verhältnis
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- Weiterempfehlungsquote 10.0 /10
Customizable, feature-rich platform a must-have for complex reporting needs (worth the $$)
Bewertet am 4.11.2022
I have used Adobe Analytics at three different jobs in three very different industries - they all...
I have used Adobe Analytics at three different jobs in three very different industries - they all had very different online channels, markets, and measurement needs. One thing they all had in common, however, was that they were all large Fortune 500 organizations. The beauty of this software is that its rich feature set and endless ways to customize metrics and reports can accommodate for these.In all of the jobs, I used the tool for data analysis/reporting, and in two of them I had a much richer experience with the tool - working as the Admin for the software and learning the more complex back-end pieces of it. Me, being a data-minded person, didn't mind the steeper ramp-up to learn this tool, because it is very powerful and useful for business success. I can see how perhaps an "entry level" analyst may find it intimidating.In the Admin role working at one of the companies, I was directly involved working with the team that Adobe had assigned to our account, and I always found them to be helpful, thorough, and proactively supportive.I had an interesting experience observing one of the organizations I was with transitioning to GA to save money, but only because they did a ton of extra customization to pull that GA data into a database and then they used separate data visualization tools to get the reports they needed.... in other words, the GA reports out of the box didn't fit the bill. Was it actually a savings after that? I don't know.
Vorteile
Adobe Analytics, in my opinion, is the must-have analytics solution for large, complex organizations where the digital space is a part of their business. This tool is feature-rich beyond belief, containing more options for data analysis and customization than you can imagine! There are many things I like about Adobe Analytics; these are the top items:* Endless ways to organize and report on data, customizing it for each business unit’s need – the more relevant the data is to them, the easier it is to understand and act on it to optimize digital programs. * Adobe Analytics has a robust report building tool directly within the tool’s UI, but you also can opt for an Excel plug-in to pull data directly into a spreadsheet, or even opt for an on-screen heat map for a quick view of certain stats* Adobe is more geared toward supporting large organizations (you have to pay for that support, of course), but if you need help figuring out how to measure or analyze a specific thing, they can help you work through it, assist in troubleshooting, or generally just jump in where needed* Adobe Analytics has far superior reporting when it comes to tracking eCommerce, as they have pre-built set up configurations geared for this* Adobe Analytics does lifetime data storage (Google Analytics will not store beyond 2 years), which means you can more accurately forecast and track performance over a long period of time
Nachteile
Each time I rave about how much of a fan I am of Adobe Analytics, I occasionally will hear from those who maybe work for a smaller company or one that doesn't have a complex digital implementation that they think it is too pricey and has way more features and tools than they need. For these, maybe it's not the right solution for you. After all, there are free solutions like Google Analytics (GA) out there if all you need is a very simple analytics toolkit... just be sure to fully research what GA offers and what it doesn't, so you don't have any unfortunate surprises later on. I'm not entirely anti-Google Analytics, it definitely does have use cases that make sense. Small start-up organizations, ones with very simple and straightforward online channels, etc. I will admin that Adobe Analytics does have a much bigger learning curve than simpler solutions, as it is more complex and robust and there's a lot to ramp up and comprehend. If I had to chose one personal "con", that would be it. If I didn't use a feature for a while, I would find that it wasn't always intuitive to remember how to do it, but luckily I was generally able to ask a colleague or easily find the information online.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
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- Weiterempfehlungsquote 9.0 /10
Smooth and Powerful Application.
Bewertet am 23.8.2022
It provides excellent data breakdown, which makes it strong and versatile. The API level provides...
It provides excellent data breakdown, which makes it strong and versatile. The API level provides for the analysis of key information needed for your company's marketing data. Excellent for high-end website-owning businesses. We absolutely appreciate utilizing this platform since it offers so many fun and intriguing interactive elements. In contrast to many other products that compete with this one, I personally really appreciate the user interface since it is so straightforward and uncluttered.
Vorteile
Adobe Analytics is great at what it does since you can use its insights to obtain accurate and reliable information. A good dashboard is essential for using the tool while you are operating on it. My whole website visitors data has been recorded and used to create dashboards that will help me make better marketing choices. I was able to monitor several data points sequentially with Adobe analytics, unlike GA.
Nachteile
In comparison to other platforms on the market, it is expensive. New tags or metrics that must be deployed have an additional cost associated with them. For small and medium-sized enterprises, not advised.
- Täglich für Mehr als 1 Jahr genutzt
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- Weiterempfehlungsquote 8.0 /10
A handy tool, but not self-sufficient
Bewertet am 29.7.2018
Vorteile
To collect statistics on the operation of sites and their attendance, Adobe Analytics, I use in parallel with Google Analytics and only then I manage to get a complete picture on which to plan the development and promotion of my web projects. In general, the product allows me to study marketing activity and create tasks for our marketers. In addition, I work with a lot of projects, so for me it is extremely important that the paid version of Adobe Analytics has no restrictions on the amount of information processed and the number of requests sent.
Nachteile
At the beginning of my use of Adobe Analytics, it was difficult for me to understand the interface and to study all the icons and icons. So if you first encounter a program, you will have to work hard to master all the functionality.
- Branche: Einzelhandel
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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- Weiterempfehlungsquote 8.0 /10
Powerful Tool
Bewertet am 11.8.2021
We use Adobe on a daily basis and it does the job very well. We are likely not using all of its...
We use Adobe on a daily basis and it does the job very well. We are likely not using all of its functions at this time which is exciting because we know it can do even more.
Vorteile
I love how powerful this tool can be when you truly understand how to use it. It can allow you to understand your site metrics as well as marketing metrics incredibly well when done right. It also have a very flexible dashboard that allows you to create whatever you need.
Nachteile
I dislike how we can hardly ever match up our data to our marketing campaigns. That creates a lack of trust from our teams in the tool.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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- Weiterempfehlungsquote 9.0 /10
A must have to learn about your online customers activity
Bewertet am 5.8.2018
We used the software to find out what are customers were doing and then optimize our website to...
We used the software to find out what are customers were doing and then optimize our website to make sure we catered to those needs. Without analytics software you are flying blind to the real activities of your customers.
Vorteile
I liked all the integrated tools and features. You can get different views and customer segments and then setup specific metrics to track what your customers are doing or what you think they are doing.
Nachteile
There is a big learning curve to using Adobe Analytics, especially if you are used to programs like Webtrends or Google Analytics.
- Branche: Unterhaltungselektronik
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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- Weiterempfehlungsquote 8.0 /10
Adobe is Enterprise Analytics
Bewertet am 26.12.2019
We use Adobe to measure the website and success metrics. We use Adobe for planning and strategizing...
We use Adobe to measure the website and success metrics. We use Adobe for planning and strategizing.
Vorteile
Adobe can get down to the details when analyzing web traffic. The solution is a strong solution for anyone wanting to understand in-depth customer journeys.
Nachteile
Its not for the novice. It takes a good deal of training to use the software. I would love it if it did a better job at hot spots and click-paths. It can be expensive.
- Branche: Fluggesellschaften/Luftfahrt
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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- Weiterempfehlungsquote 9.0 /10
Best Analytics tool
Bewertet am 9.12.2019
Our overall experience with Adobe Analytics has been good. We love their support which has helped...
Our overall experience with Adobe Analytics has been good. We love their support which has helped us set it up.
Vorteile
We have been using Adobe Analytics for two years and it has been great. It can provide great insights on customer interactions with out website.
Nachteile
We dont have any issues with the software. We have learned a lot of new ways to track out customers from their support which is super helpful.
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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- Weiterempfehlungsquote 10.0 /10
How to play with data and succeed
Bewertet am 9.5.2023
Vorteile
It enhance customizationFlexibility and convenient
Nachteile
Abit expensiveDefault rate is Abit low 120 request per minute
- Branche: Unternehmensberatung
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
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- Weiterempfehlungsquote 8.0 /10
Robust solution for business by turning customer interactions into actionable insights!
Bewertet am 19.4.2018
Vorteile
Adobe Site Catalyst Solution is a web analytic solution created for businesses, large enterprises, non-profits. freelancers & many more. It is highly recommendable solution available in market for collection, analysis, evaluation & reporting of internet data.
It has a nice interface and presents the data in an easy to understand way. In addition, the possibility of downloading any type of graphic in different formats makes the task of reporting much simpler. The filter tabs are another high point of the tool, with the possibility to filter between many metrics, create segments and quickly access the sections that we use the most.
Nachteile
One challenge I see is the speed of the platform. At times when you are working with real time data or big data sets the platform seems to lag a bit. Sometimes it is difficult to work with if this problem occurs frequently.
Secondly, though it is supported all over the word, however available in no language other than English.
- Branche: Informationsdienst
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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One of the best web analytics platforms available
Bewertet am 8.4.2018
Vorteile
Very powerful and customizable. Integrates well with other tools, including other Adobe Marketing Cloud (AMC) products.
Nachteile
A little pricey, so not well-suited for smaller businesses who may be better offer with a free service like Google Analytics. Takes a while to learn how to use all features.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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- Weiterempfehlungsquote 8.0 /10
The industry old hat still pushing new tricks
Bewertet am 22.9.2020
Still a had a good experience due to my level of familiarity with the product. I also noticed the...
Still a had a good experience due to my level of familiarity with the product. I also noticed the product support team were quite attentive.
Vorteile
It's familiarity since the overall feel retains many elements from when it was still Omniture SiteCatalyst. I also enjoyed the ability to easily report on growth (or not) over a period of several months or weeks and be able to showcase each month in a spreadsheet
Nachteile
The overall clunkiness it's retained since it was Omniture SiteCatalyst. I've seen that it's also now experimenting with real time metrics but perhaps seem to be playing catch up with Google Analytics.
- Branche: Unternehmensberatung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Multifunctional package of solutions for collecting site statistics
Bewertet am 17.12.2018
Vorteile
We install Adobe Analytics system at some of our client sites to collect detailed statistics. Based on the information received, you can significantly improve the main indicators: conversion, time spent on the site, behavioral factors.
Nachteile
The first serious drawback of Adobe Analytics is the inability to view visitors' actions on the site. The second minus is no tool for making predictive analytics.
- Branche: Grafikdesign
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Adobe analytics makes it easy for you to understand data and information as you wanted
Bewertet am 19.5.2023
I give Adobe Analytics a 10 because i enjoy using it daily
I give Adobe Analytics a 10 because i enjoy using it daily
Vorteile
Drag and drop functionality makes the tool one of the best to use since its easy for everyoneData is easily visualized with this toolTracking
Nachteile
It really expensiveit's complicated to learn if your not patientIt should have a better documentation
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Makes it so easy to provide data to those who need it
Bewertet am 28.8.2019
Vorteile
Adobe Analytics allows for easy setup of intricate dashboards that accurately reflect our digital data. In this manner, it makes it a breeze to get that data to the right people in an easy to view and understandable format.
Nachteile
The learning curve is a bit steep for dashboard setup and control, but once you've got it down, this product can work wonders.
- Branche: Marketing & Werbung
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 6.0 /10
Cool visuals but hard to naviagte
Bewertet am 22.5.2020
I used Adobe Analytics to import data and make reports and dashboard to gain insights on marketing...
I used Adobe Analytics to import data and make reports and dashboard to gain insights on marketing campaigns.
Vorteile
This Adobe software has a lot of functionality that other softwares don't. If you're willing to pay a premium for a good product, this is the one.
Nachteile
This product has the biggest learning curve when compared to other similar products. There are different nuances that are important to understand.