JumpCloud Directory Platform Erfahrungen

JumpCloud Directory Platform

Directory-as-a-Service für Cloud-Identity-Management

Gesamtbewertung

4,7 /5
(206)
Preis-Leistungs-Verhältnis
4,5/5
Funktionen
4,5/5
Bedienkomfort
4,5/5
Kundenbetreuung
4,5/5

97%
haben diese Anwendung empfohlen
Sortieren nach

206 Bewertungen

David
Gesamtbewertung
  • Branche: Computer-Vernetzung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 7.0 /10

Pricey but Worth it to the Right Organizations

Bewertet am 2.11.2021

With the move to the Cloud for so many applications and the move to the home for so many workers,...

With the move to the Cloud for so many applications and the move to the home for so many workers, Active Directory doesn't make sense for the typical organization. Based on trust of devices and better suited for office-centric installations, the "Zero Trust" aspect of JumpCloud allows you to free the users from the office network and safely access corporate data from anywhere with a high degree of security and control.

Vorteile

Powerful features allowing you to integrate Single Sign-On and develop a platform for frictionless access from any device to any resource. It gives me as an MSP (Managed Service Provider) the ability to manage access security from a single cloud-based platform.

Nachteile

Pricing can add up quickly, and a prospective user should carefully plan out your implementation strategy so you can look at their different pricing scenarios and not overbuy. Also, there is weakness in the strategies for security revolving around password resets and for lost/stolen mobile devices.

Robert
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Great functional product that tackles most of the Central management and directory functions

Bewertet am 18.9.2020

Jumpclouds offering has great features and helps simplify the central user management issue we had....

Jumpclouds offering has great features and helps simplify the central user management issue we had. Importing users from Gsuite which was the main system that housed all our users centrally was simple, albeit lacking granular import options (such as ignore mailgroups etc)
Systems (which are devices) is the inventory of all your systems running the jumpcloud agent - the greatest feature here is being able to set MFA for logging into your mac, which is very useful if you'd like to bring that security practice in.
Actioning user changes is pretty quick and straightforward but there are some caveats on some of the more everyday features that could be laid out in a slicker fashion. For example resetting a users password cannot be done from a click of a button - you have to go into the account and manually set a new one, or invite the user to reset it themselves, but if you've integrated JC and Gsuite, and they cant get into their email, which partly breaks our self serve functionality we're tyring to bring to the company.
The idea of being able to deploy and manage the admin account when a mac is managed via the agent is a helpful addition taking away the need to implement one through various other means.
Policies as they stand are a little different to what your typical "mdm polices" are. So theres a bit of a distinction to pick up with that.
The Agent & account tis a less forgiving implementation and requires that the account names on the macs match the JC directory.

Vorteile

Support right through the demo to the purchase, to the implementation. Success criteria are agreed between yourselves and them.
They're improving the product almost daily and have the ability to use web-hooks to monitor service status'
The ease in which you are able to integrate Gsuite (as well as multiple ways to import users from your existing central directory) It also gives you the ability to tailor the input for mass imports to limit the need to get users involved in this stage. The ability to simply submit Ideas to improve the UI. The communication from their design team and being involved in user testing so early on.
The resource and Knowledge base is extensive and easy to read - one of the best Ive used from a company in this space.
The interface is also simple to use and navigate through without being buried under complex sub menus
Straightforward email notifications from the system.
Being able to simply reimport users youve deleted without having to wait for a sync or overlapping the account when reimporting.

Nachteile

A few tricky bits around JC > Gsuite integration wording that take some time to get your head around when integrating and activating accounts once imported.

The admin vs user console login is dynamic and handled via one URL making it a little frustrating to see what the user profile looks like as you have to log out/open a new window to log in as a user - they should be separate logins URLS/Pages or have dropdowns within the admin page in order to switch between. The lack of global settings to apply around Security means for both user login and System security - you have to apply MFA individually to users
When removing/disabling users there isnt an ability to change what happens to their email account - they will be disabled/suspended immediately.

Not able to tailor the automated emails that come from the system to your users as it stands

Importing users via OUs inside Gsuite isnt possible (its everyone or needing to know user by user who to import (not the end of the world but worthwhile noting if you have more than 200 users + copious amounts of group emails)

Currently no ability to assign users to OUs from within JC to Gsuite.

We utilitise divisions and Departments as sub groups for organising our employees and use this hierarchy in another solution. Youre currently not able to nest groups so we had to flat out create ever department as top level inside the "system of users" section. Again a little niche for us, and shouldnt mark this awesome product down

In Betracht gezogene Alternativen

OneLogin und Okta

Gründe für den Wechsel zu JumpCloud Directory Platform

Their offering for the tools and features came in at a great price and offered the greatest value. The ability to manage users as well as manage mac devices was a great bonus to us.
Ravit
Gesamtbewertung
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Cylus Review

Bewertet am 9.11.2021

We are new to it, seems nice and easy to use but the MAJOR issue is locking us out of our PCs...

We are new to it, seems nice and easy to use but the MAJOR issue is locking us out of our PCs without any warnings and that caused us to pause the usage - a shame - as we worked hard to integrate it and were excited about using it.

Vorteile

The fact that I can have an active directory and SSO managed for Macs/Ubuntu and Window users all in one place is amazing

Nachteile

There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us. Takes support time to respond. Initial chat response is quick, but when we need the professional side ad-hock when I have an Executive locked out of his pc all day, it wasn't resolved

Carl
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent Solution for User and Device Management, Directory and Security

Bewertet am 24.8.2020

We are using JumpCloud as central directory, for SSO, for device and user management and partially...

We are using JumpCloud as central directory, for SSO, for device and user management and partially MDM functionality. We love the support service, their incredibly enthusiastic and helpful staff. Support is brilliant! They are response time is sometimes hard to believe. The speed with which they have implemented features they mentioned in phone calls a few days before... we are well impressed. The end user experience is simple and assigning users to devices is lightning fast. JumpCloud helps us leverage zero touch deployment as well. We love that it has so many SSO integrations, too.

Vorteile

Great UI, self explanatory, fast and works in almost any browser (desktop and mobile). The ease of use is incredible. Basically no learning curve at all.

Nachteile

It would be great to have even more MDM functionality, especially for Mac and mobile devices.

In Betracht gezogene Alternativen

Hexnode UEM und Okta

Gründe für den Wechsel zu JumpCloud Directory Platform

Great experience with their team and it is the ideal solution for our setup.
Arockia
Gesamtbewertung
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Swiss army knife for IAM and IT management

Bewertet am 2.11.2021

Overall very much satisfied for the commitment made with JumpCloud with it’s features and timely...

Overall very much satisfied for the commitment made with JumpCloud with it’s features and timely aupport

Vorteile

Cross platform support is the important feature I like about with the power of automation through script execution and policy management.

Nachteile

Software management is the least interesting feature through it supports Chocalatey package manager out of the box, it would be bit risky to use the community packages.

Custom package deployment through chocalatey is pain for the admin to setup securely

In Betracht gezogene Alternativen

Microsoft Azure

Gründe für den Wechsel zu JumpCloud Directory Platform

Out of the box Cross platform support is the major reason.
Aaron
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Directory as a service the next generation

Bewertet am 16.8.2020

It has been awesome to know I can track staff, device but not use active directory. It's only took...

It has been awesome to know I can track staff, device but not use active directory. It's only took a few days to learn the software and the documentation has been awesome.

Vorteile

Not having to use Microsoft domain management. Less on prem expense and more focus on daily needs. Easy to use and deployment.

Nachteile

I haven't really had an draw backs from using this software it has really help to go domain less for me as a MSP owner.

In Betracht gezogene Alternativen

Microsoft Azure und Okta

Gründe für den Wechsel zu JumpCloud Directory Platform

To have a directory in the cloud and SSO with splash page was perfect and everything I was looking for. I have it connected to most of my major programs and since the agent was added to the systems icons I can easily get to my programs. It as been revolutionary in saving time and money.
Mike
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Software and Service

Bewertet am 13.10.2019

Very good and very helpful with managing dispersed machines across many different clients.

Very good and very helpful with managing dispersed machines across many different clients.

Vorteile

Automatically updates and pushes changes out to devices in near real-time. Works with a host of services and grows every day. Has many of the main features of a DaaS, without being overly complex or difficult to configure. Windows policy configuration without a domain for small businesses.

Nachteile

Lacks substantial Mac and Linux policy configuration.

In Betracht gezogene Alternativen

Microsoft Azure

Gründe für den Wechsel zu JumpCloud Directory Platform

Azure works in similar ways, but the configuration and user interface is less friendly. It also has more than is necessary in certain cases, such as in small to medium businesses, and is a bit more rigid in terms of deployment and setup.
Alex
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Awesome software, awesome people

Bewertet am 2.11.2021

Vorteile

The ease of use as well as the Slack lounge + support team is quick to respond.

Nachteile

I have not encountered any situations yet where the software was not able to meet my needs.

In Betracht gezogene Alternativen

Microsoft Azure und Jamf Pro

Gründe für den Wechsel zu JumpCloud Directory Platform

Jumpcloud allowed us to do 90% of what the other services would allow in a single product.
Felix
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

A simple yet effective Cloud based management system

Bewertet am 12.8.2020

Vorteile

The free 10 first users really helped me do my proof of concepts with the applications I wanted to integrate. The interface is simple and everything you need to manage users and associated systems and applications are easy to find.

Nachteile

Policies to deploy to systems are a cool feature, however, there are too few policies for Linux. A community driven for policies could be very interesting.

Jarred
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great for DaaS!

Bewertet am 13.9.2019

GREAT! This service has been FLAWLESS!

GREAT! This service has been FLAWLESS!

Vorteile

I like the integrations and synchronizations to other applications. Specifically, we use a hybrid AD approach. It works great! We’re also using the RaaS for dynamic vlan mapping. VERY impressed!

Nachteile

Wish there were more options that we didn’t have to customize via the powershell API. I don’t remember all of the cmdlets and have to look them up every time.

In Betracht gezogene Alternativen

Microsoft Azure und Okta

Gründe für den Wechsel zu JumpCloud Directory Platform

Pricing and integrations! Their customer service is quick too!
Jason
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

M&C JC Review

Bewertet am 2.11.2021

It has allowed me to leave Microsoft. No more servers. Just Jumpcloud.com -

It has allowed me to leave Microsoft. No more servers. Just Jumpcloud.com -

Vorteile

I like using the commands feature mostly out of the all of the modules. It allows me to automate my environment and support my helpdesk effectively from behind the scenes.

Nachteile

The software list and policy review. Software lists are cumbersome; the policy checks cannot be searched and appear to be incomplete.

In Betracht gezogene Alternativen

Okta

Gründe für den Wechsel zu JumpCloud Directory Platform

Your platform was superior and the development is ongoing.
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great Application Getting even Better

Bewertet am 12.12.2019

My overall experience has been nothing but positive. Now that all passwords are sync'd across both...

My overall experience has been nothing but positive. Now that all passwords are sync'd across both local and web services, our users rarely need password resets anymore. Their technical support has been very helpful and responsive in the few (maybe two times in two years?) I've needed to call them.

Vorteile

I love its ease of use. Getting started using it was effortless as a single tech doing the work. Its ability to serve as a directory server for G Suite, PowerSchool (LDAP), and WiFi (RADIUS) makes my life so much easier. And it's even great that for G Suite it can be user-specific. We have some accounts that we don't tie into JumpCloud simply because they only need email. JumpCloud can "pull" G Suite Accounts if they already exist, and I love how it can "push" accounts as well for creating new users.

Nachteile

There are a few niceties that they haven't implemented yet. Extensive logs can easily be pulled via their API, but they aren't available via the web-gui. They also haven't yet managed to implement the ability to manage Google Groups through their interface yet (but that's supposedly coming soon).

Sean
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Not yet feature complete, but getting closer every quarter

Bewertet am 7.10.2019

Not having to maintain an internal LDAP directory has been a substantial burden that was lifted by...

Not having to maintain an internal LDAP directory has been a substantial burden that was lifted by JumpCloud.

Vorteile

Ease of use for SMB's, changes are reflected instantly, free for up to 10 users forever makes trialing trivial, and MDM features across Windows and Macs are uniquely useful.

Nachteile

Lacking some features. For example, they support VLAN assignment via RADIUS, but do not support named VLAN's in this configuration. It's not a complete replacement for AD in that you cannot nest groups, they have to be individually managed. The MDM features are some of the most interesting available, but feature availability is highly dependent on OS... for example, while both Mac and Windows have significant options available to them (albeit many fewer that Group Policy in AD provides), Linux has almost none of the MDM features available to it.

In Betracht gezogene Alternativen

Duo Security und Okta

Gründe für den Wechsel zu JumpCloud Directory Platform

Availability of 10 free users forever.
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Internet
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Perfect solution for an easy to implement IT systems management

Bewertet am 9.11.2021

The initial problem we were trying to solve was user management as we were originally a smaller...

The initial problem we were trying to solve was user management as we were originally a smaller company and used a lot of shared machines. Once we got on board with Jumpcloud, the ease of understanding and implementing device policies was near second to none, and even the use and set up of a Radius server for our Wifi management was near second to none.

Finally, the support received from Jumpcloud is definitely second to none. If you have any issues, they're more than happy to jump on a call with you to work through an issues you may have, or to listen to any feature requests you're needing.

Vorteile

The ease of use of Jumpcloud and setting up our office equipment is the best thing about this service. Being able to add users with the ease of a click to shared machines, or adding new staff to your office Wifi, or make sure you have the best policies in place to keep your machine secure. JumpCloud is by far the best solution for those smaller businesses that don't have the time or the budget for a dedicated IT team

Nachteile

There isn't much to not like anymore. They now have VPP deployment for Macs and custom package deployments for mac. The only shortfall, for now, is that there currently isn't the ability to do automatic updating of Mac apps purchased via VPP. The last part that we'd like is iOS management.

In Betracht gezogene Alternativen

Jamf Pro

Gründe für den Wechsel zu JumpCloud Directory Platform

Ease of use and the price
Randy
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Simple, Reliable and Affordable

Bewertet am 18.8.2020

I have been very happy with the price and reliability of the services that I need from JumpCloud. I...

I have been very happy with the price and reliability of the services that I need from JumpCloud. I don't use them all, but what I do use, I use extensively.

Vorteile

While JumpCloud may not have all the bells and whistles, what it does do, it does well. Super easy to use with a Google GSuite environment.

Nachteile

I wish SSO was beefed up a little more. Some nicer integrations would be great, but it is possible that there are partnerships with larger DaaS providers that were made exclusive and they can not get access to.

In Betracht gezogene Alternativen

Okta
Jason
Gesamtbewertung
  • Branche: Computer-Vernetzung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

JumpCloud allows you to easily set up directory access for remote users

Bewertet am 27.3.2023

JumpCloud made a usually complicated process simple. That makes it easy to recommend.

JumpCloud made a usually complicated process simple. That makes it easy to recommend.

Vorteile

We needed to set up a Radius Server for remote authentication and authorizations. JumpCloud allowed us to set this up in a matter of minutes.

Nachteile

Setting up a list of allowed Radius Clients was counter intuitive. You're asked to enter the IP's of Radius SERVERS, but they mean Radius CLIENTS.

Braden
Gesamtbewertung
  • Branche: Design
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 4.0 /10

Full of Features

Bewertet am 11.11.2021

Vorteile

I love how many features it has. I use it daily as an admin for single sign on and as a directory tool. I also make sure our users use it on our radius network.

Nachteile

I wish 2 things were different:
1. Remote control or viewing. I would love to have the capability to remotely take control and/or monitor a user's laptop for remote support.
2. I wish the device working with a user worked more seamlessly. By that I mean I've noticed that when I pair a macbook that's registered in our Jumpcloud directory with a user and "Force a password change," the user is locked out of the macbook, (which is good), but then often has problems trying to sign in when they fill out the fields that appear, even when they use the correct old password and try to set a new one. I also wish that touch ID was enabled when the device is paired with a user and I can't seem to find a setting to change that on my own.

Alexandre
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Very nice service

Bewertet am 2.11.2021

I use Jumpcloud from many years now, and I love it. A new deployment is simple and take only some...

I use Jumpcloud from many years now, and I love it. A new deployment is simple and take only some minutes to be available.

Management is also easy and not time consumming.

Vorteile

I work with many small companies,, and Jumpcloud is used to deploy central authentication service, without an AD or LDAP to deploy.

A very good service to centralize assets, users and link then. I love the cross platform agent, mainly used with workstation on my side

Nachteile

Nothing for my usage, I don't use all available services but my needs are supported

Carlos
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

All in one solutions for small to enterprise businesses

Bewertet am 2.11.2021

Vorteile

MFA, SSO, RADIUS and System/User management

Nachteile

Need more analytics and mass user updates

In Betracht gezogene Alternativen

Duo Security und Okta

Warum JumpCloud Directory Platform gewählt wurde

Easier better interface and more features

Gründe für den Wechsel zu JumpCloud Directory Platform

Pricing
Justin
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 7.0 /10

Pricey, gets the job done, but not Active Directory

Bewertet am 13.7.2021

In a lot of ways, the world still revolves around Active Directory. JumpCloud isn't going to help...

In a lot of ways, the world still revolves around Active Directory. JumpCloud isn't going to help you with that. However, it has advantages in the sheer scope of what it includes that, I believe, put it over the top. Give it a look, and don't let Microsoft's legacy platform control what everyone standardizes on.

Vorteile

JumpCloud is perhaps the most serious alternative on the market today to Active Directory. In addition to providing a directory service, it includes MDM, RADIUS, and plenty of other technologies that Active Directory does. I love having access to everything in one place with nothing to maintain.

Nachteile

It isn't Active Directory. JumpCloud is a great alternative to Active Directory, but when you're dealing with tools that are built specifically for Active Directory, you're still out of luck.

Zachary
Gesamtbewertung
  • Branche: Öffentliche Sicherheit
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Great for Apple Environments

Bewertet am 11.11.2021

Security benefits and access management. I now know if a user account has been locked. out...

Security benefits and access management. I now know if a user account has been locked. out remotely, and am able to provide support without being colocated.

Vorteile

Quick and easy configuration setup with a very in depth support [SENSITIVE CONTENT] available to help you get on your feet and running quickly.

Nachteile

Some critical components are not outlined early on as something that should be denoted for future use. (Certification renewal requires the same account, this was likely implementation error on our end, but caused major headaches)

Jean-Pierre
Gesamtbewertung
  • Branche: Unterhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

JumpCloud as windows MDM

Bewertet am 2.11.2021

Vorteile

We are a remote start up so having a cloud AD infrastructure doesn't make sense for us. JumpCloud provides a majority of the features of AD (GPO, Password management, iDP, etc) and is easy to use. I have an IT Intern that became proficient in JumpCloud within a month.

Nachteile

JumpCloud customer service could be better at responding. Our CS Manager is great, but for general support there is a lack of in dept information. There was an outage with JumpCloud and it was causing our users to be locked out of their PC's. Okta was on a zoom call with us within an hour to see if it was on their end, I had to open two JumpCloud tickets. It also took multiple days to get a RCA from JumpCloud.

Joshua
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

A great alternative if not replacement to Active Directory

Bewertet am 2.11.2021

Vorteile

The cloud based architecture is a great option for us were We do not intend to have another server set up internally for Identity Management

Nachteile

At the moment We are eyeing on using TrueNAS, but it seems some functionality for integration with Jumpcloud is depracted (samba legacy code), hoping there will be an alternative in the future for shared folder access and authentication

Mark
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great for our small user base

Bewertet am 2.11.2021

It allowed me to standardize access to all of het company's data assets very quickly and easily.

It allowed me to standardize access to all of het company's data assets very quickly and easily.

Vorteile

The best part of Jumpcloud is the ease of use for setting up things that we need quickly.

Nachteile

There are offerings here that I know nothing or next to nothing about. ot the failt of Jumpcloud - I need to spend the time

John
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Contender for Cloud Based LDAP

Bewertet am 9.11.2021

Great solution for infrastructure free cloud based LDAP.

Great solution for infrastructure free cloud based LDAP.

Vorteile

Easy to roll out and implement, whether you are considering to go totally cloud or looking for a SSO for web based services.

Nachteile

The small businesses that I work with have used the free user/device model successfully. Though once they grow past the limit, the cost is quite steep to fully buy into the cost structure. I wish there was a middle ground to transition small business into a more cost effective growth model.