Together Mentoring Erfahrungen

Our membership society had a huge need to launch a structured mentoring program, but we do not have enough staff to support it. After MUCH research, I pitched Together Mentoring to our Board of Trustees, and they approved. The whole process of working with the Together team was amazing. They customized the program to our needs (medical mentoring), set up tricky match algorithms based on our member categories, and helped us launch it properly. They also are continually making updates to the system and the reporting features are tremendously helpful for leadership. If there are ever any technical issues, they are very responsive to my emails and get the issues resolved quickly. Best yet, this software basically runs itself. The matching, session progress, goal setting, feedback, etc. all happens with little to no staff support. Since its launch, our medical student memberships have increased by 110%! Feedback we receive formally and informally is always high for mentees and mentors, as well. So glad we went with Together for this external facing program!

None! It's met every expectation we've had.

Software is easy to use. I like that I can go back and review previous sessions. Booking sessions was easy as well, I like how obvious it was showing the calendars. I liked getting notifications when my mentor added something to the notes.
How it integrates with our email system/calendars is great too.

Overall, this software is easy to use, straightforward and helped with managing the mentorship I'm part of. Having all the notes, scheduling, everything in one spot is awesome.

Always getting an email on when I typed notes in was annoying and not super useful for me. It was useful for my mentor to get the notes but when I'm the one typing them it doesn't make much sense to get an email notification that I typed notes.

Also, not super keen on the multiple scheduling sessions system that is in place. It would be nice to be able to click "multiple sessions" but also able pick different days/times for each one, instead of only being able to choose frequency. As our sessions were on different days/weeks/times of the day, I had to book each individually instead of planning 5 at the same time.

Something that would be a nice to have is more "how-to's" when first starting. It took a number of sessions and planning sessions before I realized you could have the system set up a teams/web ex/etc meeting instead of me having to send a separate invite for that. It was not clear when I first started using the software that that was possible.

One last nice to have would be to be able to click a button and "move agenda to next session". There were times where I planned the agenda but we ended up talking about something else and I still wanted to touch on those planned items. Copy/pasting is easy enough, but being able to move the agenda to next session would be a cool feature.

How it paired me with a very compatible mentor

Weekly updates to log and there were certain specifications to discuss during allotted time.

We moved from a series of excel sheets to the Together Platform, and after implementation, our program has tripled in size. The ease of use, robust reporting and dynamic updates - offering new functions and capabilities, I am so grateful we decided to purchase this software. The ease of enabling users to schedule directly in the platform, and admin functions to easily see feedback and monitor the pairings supports our program participants to stay on track and engaged. It also allows the admin to support relationships instead of spending hours with admin-related tasks.

As we had a pre-existing program, the onboarding process for past users, or those already in the program was challenging, although this isn't exactly a software issue.

The platform is also relatively easy to understand and navigate. The program suggest pairings based on proposed best fit. The platform developers are able to implement changes quickly.

The platform changes a lot. This is good from a process improvement standpoint, and the Together team does a nice job of signaling change. Nonetheless, it's frustrating as an administrator when things are shifting often. Also, some functions of the program (i.e. on the admin side) are not intuitive to navigate to.

Together made the process of onboarding mentors and mentees easy. The content that is available to organizations saves us both time and money when it came to designing our mentoring program. What was most helpful is the software's ability to match those with similar backgrounds, interests, and industries. This seamless matching made for sessions that were more engaging, more focused, and with measurable outcomes. All this is coupled with excellent customer service. Together's ability to quickly respond to our inquiries and troubleshoot issues really made our experience to date seamless and trouble-free.

To date, I can't report any problems or concerns regarding the software.

I think the product was easy to use but the real key was [SENSITIVE CONTENT HIDDEN]. He could not have been easier to work with, accommodating, patient with our endless questions, he held our hand every step of the way and we knew we could rely on him if we had any hiccups. Of course we did (user error) and he jumped in and remedied the situation immediately. Everyone in our company is thrilled with the product and the overall experience. It has been a huge WIN for us an an organization. Thank you [SENSITIVE CONTENT HIDDEN], you ROCK!!!

We would like to have the ability to do reverse engineering. As an admin, I still struggle to get to where I need to to perform certain tasks, I think the navigation is not as intuitive as it could be as I wander around a lot trying to figure out how to do what I want.

There are so many good things about the Together mentoring app, that I would struggle to list them all so here are my top 3. First of all the platform is easy to use - both for the users and for the administrators. I'm reasonably confident on tech and found it very intuitive. The second thing would be a tie between the reporting and just the speed with which you can get a mentoring programme up and running using this app. Finally - the team at Together deserve a huge shout out, and [SENSITIVE CONTENT HIDDEN] in particular. We faced some significant challenges during set up and the team were very patient with us. [SENSITIVE CONTENT HIDDEN] helped us all through and is really happy to help us with any questions or queries. Thank you Together team!

There are no cons - it's true. I can't think of any!

The integration of the product was seamless and very intuitive. The algorithms built into the system have made it easy to pair mentors and mentees. Navigation and user experience are excellent!

As the system becomes more widely used, I expect that there will be changes to the content offerings, which are limited right now. But I am excited to see what developments are ahead.

I truly enjoy our [SENSITIVE CONTENT HIDDEN]. He has been a tremendous support, help, and advocate to ensure a successful onboarding experience. The platform is very user friendly and the touch points are beneficial to discuss areas of opportunities, reporting, and data analytics centered around the program deliverables.

The algorithm in pairing mentors and mentees the first round was more of a manual process, but since we've revised the rules in the settings area of the platform and have placed more definition around process of pairing.

I like the user experience for this software.

1. We need a rich text editor (HTML, Tables, More Formatting Tools) on laying out the mentoring checklists.
2. I want to customize the debrief page to customize it to my program.
3. Reporting for Admins other then myself does not work.
4. I want the reporting to work better on the debrief process.
5. Goal management could work better and be integrated into the session report out feedback.

I like how the prompts given help the user to create a report to follow for the mentoring lesson and we can choose to add or omit prompts during sessions. The way to reflect after the mentoring session helped to rate how successful the session was to the overall prompt

I wish that it had a better way to integrate into our calendar system. I found some minor issues with time zones becoming automated when creating the invites.

Together really checked all of our boxes. It allowed for one central location for mentorship within the organization. It has beautiful and easy integrations with Teams, Zoom etc. The system is user-friendly allows for easy training so mentors and mentees can focus on what matters, their relationship.

We haven't yet encountered too many cons of the system. Up to this point, my only feedback would be to allow for custom timeframes for activation email reminders. I would have liked to be able to set exactly when invited participants would receive notificaitons.

The software is very easy to use, very clear and intuitive. It also provides really good support with building a mentoring relationship and provides a lot of great content. Furthermore the team is very supportive, quick to reply and very motived. It is a joy to work with them.

There are some small features that can be improved, but the team is very open to suggestions.

In my opinion, this platform was really easy to use and helpful. I really liked the reminder emails telling me when it was time to schedule another meeting with my mentor. As an Executive Assistant, I have my plate full of helping others stay on track, and his feature made it easier for me to keep myself in line with my own mentorship scheduling.

The inability to easily change meeting times in calendar after scheduling through the Together Platform. The meeting time in the invite lists the time differently than my current time zone, so this made it challenging to try and select a different time for my mentor and I to meet at a mutually convenient time.

The software is really User friendly which is what I like most

I cannot think of my lease favorite thing of the software

It helped me match with my mentor and gave us a structure to our sessions. It helped me learn a lot and now I am up for my second promotion in 1 year!

Very confusing UI, it's hard to follow the flow and I can't understand the logic. It's counterintuitive.

Enjoy the formalized mentorship pairing with recurring invites and reminders. Great for companies that want to assist employees in creating lasting and meaningful mentorship bonds. Participants beneficial to larger organizations.

There isn’t a way to opt out of the goal planning or agenda setting for a more informal meeting.

The ease of use, the customer service, the integration with our current Ultipro software is wonderful.

Nothing really negative to write about this software program.

Handles all of the logistics of running your mentoring program. High customizability. Killer customer service.

Doesn't let an admin update user information on the fly without SQL updates.

The ability to schedule and view the calendars of recipients.

Semi-difficult navigation.

Hi, I like how it makes mentorship a formally supported system at my company. It is easy to sign up and get paired. I like the suggested agendas too.

So far, so good. Maybe I wish it was easier to log the sessions we had together.

The ability to track every part of the cycle.

Not as easy to make scheduling changes with calendar integration.

I like being able to see my mentors profile and track the information and the details of the call agenda.

I don't like the scheduling feature, like getting started to get the agenda!

Ease of use. I liked the reminders and overall organization.

We connected via Teams as there did not seem to be a method within the appointment. No big deal.