Mixmax Erfahrungen
Mixmax
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234 Bewertungen
- Branche: Internet
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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- Weiterempfehlungsquote 9.0 /10
Great Product!
Bewertet am 16.11.2018
Vorteile
It's super intuitive and easy to use. Helps me track meetings, emails, responses, etc. Love it!
Nachteile
Sometimes, it asks me to log in again and again. Something about my cookies, etc.
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
I love MixMax and all of its capabilities.
Bewertet am 24.4.2018
Being able to track, schedule, and templatize emails.
Being able to track, schedule, and templatize emails.
Vorteile
I LOVE how easy it is to track email opens in great detail. There are so many great features for such a good price. The features i use most besides email tracking is the ability to schedule emails and create email templates. I use both those features on a daily basis and I really don't know what I would do without it.
Nachteile
Sometimes MixMax glitches and for whatever reason doesn't track certain emails. It doesn't happen frequently enough for it to be a big issue. Also, you have to have MixMax installed on every computer you are sending emails from for the tracking to work. This can be a pain- I really wish it was just automatically hooked up to gmail so no matter what laptop you were using, it would track your emails.
- Branche: Rechtsberatung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
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- Preis-Leistungs-Verhältnis
- Bedienkomfort
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- Weiterempfehlungsquote 0.0 /10
Fantastic range of capabilities, terrible execution
Bewertet am 11.9.2019
Our growth team has been using Mixmax for about 2 years, and I've personally used it almost ever...
Our growth team has been using Mixmax for about 2 years, and I've personally used it almost ever since the company was founded. But the past months, while trying out their "Rules" and "Sequences", the system has given the entire team loads of headache. Nothing really works, and some bugs that were reported months ago still haven't been resolved.
Vorteile
- Ability to automate standardized email-related tasks (if they would work)
Nachteile
- All the bugs. It just doesn't work and despite reporting bugs months ago, they still haven't been resolved. We've tried almost the entire range of features and - frankly - I love the whole concept with Mixmax. Everything we've used (or tried to use) in the software would actually be useful if it worked as intended.
Antwort von Mixmax
Hi Simon --
Sorry for your experience with product issues. I definitely understand your frustration with functionality not working the way it should work. Please email me directly.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Tracking opens so there is no stress!
Bewertet am 21.11.2019
Being able to follow up with prospects and clients at appropriate timing due to the tracker being...
Being able to follow up with prospects and clients at appropriate timing due to the tracker being installed. It's a great tool.
Vorteile
I love the tracking feature, as well as the preview service they provide when pasting Droplr links into emails. It makes it really easy to use and I know exactly when to follow up with clients.
Nachteile
If the integration becomes disconnected sometimes I don't notice so Ill have to make sure when I clear my cache and cookies that I reinstall. Nothing that big through - Mixmax is great!
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Amazing tool to manage email outreach campaigns
Bewertet am 2.12.2022
Vorteile
The sequences feature is a the best email outreach workflow that I've used so far.
Nachteile
Price - a bit on the expensive side, they should create a tier like "MixMax light" that enables low volume usage for solopreneurs.
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
great bulk email sequencing tool for Salesforce hampered by buggy and incomplete implementation
Bewertet am 2.2.2018
Mass email automatic multi-stage sequencing integrated with Salesforce.com.
We prepare our leads in...
Mass email automatic multi-stage sequencing integrated with Salesforce.com.
We prepare our leads in Salesforce, load them to MixMax and track the results back in Salesforce.
My likelihood to recommend could so easily be up at 9-10 but for the current quality weaknesses. The good news is that the quality issues are slowly being addressed.
Vorteile
Multi stage sequencing allows "fire and forget".
Relative ease of loading from Salesforce, incl duplicate filters.
5 stars for the ideas - features and functionality
3 stars for ease of use, should go to 4/5 once implementation and quality addressed
If MixMax can sort these out real quick, they'll have a first class offering.
Overall, a lot of "customer sacrifice" but will stay with MixMax for a few months at least and review quality again then.
Nachteile
Buggy, buggy, buggy. The core sequencing engine appears to be working well. Sadly, the surrounding functionality lacks quality - failures (bugs), omissions (some event type not fully reported), weaknesses (realtime reporting performance management)
2 stars value for money because of our costs associated with bug handling and work-arounds.
missing out on 3/4 stars.
Again, for such a promising product but at this level of maturity, customer support is ok but underresourced .
- Branche: Personalwesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Always improving
Bewertet am 20.3.2019
We used to use 3 different softwares for email templates, followups and scheduling. Mixmax...
We used to use 3 different softwares for email templates, followups and scheduling. Mixmax streamlines them all and uses simple shortcut keystrokes making work much more efficient.
Vorteile
Mixmax makes following up with potential leads and clients with ease. The ability to set up templates and sequence emails with ease is A+.
Nachteile
There have been a few times where bugs have popped up which is very embarrassing on the user end. As they have grown customer support has gotten slower.
- Branche: Maschinerie
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
My beloved dog Bella or Mixmax? I guess I'll go with Mixmax
Bewertet am 15.5.2018
Vorteile
Game changing time saver and enhancement for email, accessible user interface, real support and attention customers. Mixmax fills in the gaps where Gmail falls short and has proved itself to be an invaluable aid to my company's sales and management tasks.
Nachteile
A bit pricey, though I grudgingly admit probably worth it. Needs the addition of several features, including message deletion and mobile app support.
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
One of the Best Email Sequencing & Campaign Tool
Bewertet am 25.10.2018
Really good experience with the trial and paid versions. Our team uses MixMax for all our email...
Really good experience with the trial and paid versions. Our team uses MixMax for all our email scheduling and automation campaigns.
Vorteile
Compared to the other email blasting platforms, mixmax is for those users who wants to sent genuine automated & sequenced emails for their campaigns.
Nachteile
There are some bugs in the software that makes my job difficult at times.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 7.0 /10
Really is the best email productivity app
Bewertet am 4.3.2019
Vorteile
Wow, the dashboard and icons are incredibly easy to follow! This is more of a learn by using type software - it's difficult to educate yourself on all of the features by just reading about it. I highly recommend that anyone who is looking to become more productive with their emails try the free trial version of Mixmax.
Nachteile
The software is incredibly expensive if you're looking at enterprise - I don't think most people at the company I work for would use it, but I certainly would. However, I'm not given the option to purchase a single license. You can find a lot of the features spread across other apps like Gorgias and Boomerange, Mixmax just happens to consolidate it. I still use this product on my personal gmail, however.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
I will not use GSuite without MixMax
Bewertet am 27.2.2019
Using MixMax let's me and my team focus on serving our customers by significantly reducing the...
Using MixMax let's me and my team focus on serving our customers by significantly reducing the friction in email exchanges and meeting coordination. I will not use GSuite without it.
Vorteile
MixMax let's me manage the -sometimes tedious- email cycle with ease and confidence. The automation (meeting templates, sequences, follow-ups, reminders, etc) make it so I do not need to manage my follow-ups in a separate task list (like I used to) and insights (Opens, Downloads, Etc) take some of the mystery out of the email portion of the sales cycle.
I've used MixMax for almost three years and it keeps getting better.
Nachteile
They seem to be slow about rolling out integrations with multiple services. Example: They have supported Zoom integration for Meeting Templates for a while now, but GoToMeeting still isn't supported. Also, it is particular about your GMail configuration. Example: I like to use the preview pane, but MixMax doesn't support it even though it is a first class (non-labs) GMail feature. Same with IE support. Some of my clients still use IE, but they cannot use my meeting templates. It gives them a blank screen.
- Branche: Internet
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Founder's Thoughts
Bewertet am 20.2.2023
I like Mixmax it allows my team to send sequences etc.
I like Mixmax it allows my team to send sequences etc.
Vorteile
Love Mixmax as a productivity tool for scheduling meetings, templates, and activity tracking
Nachteile
Adding members can be confusing. I have deactivated individuals that shows they are on an annual bill. The pricing is starting to go up to an "uncomfortable" position based on competitors in the market.
Gründe für den Wechsel zu Mixmax
Use to the product, and cost- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Probably better if you only use one email address
Bewertet am 15.6.2021
I liked Mixmax and it did everything I needed it to, but I think it's a bit convoluted and I...
I liked Mixmax and it did everything I needed it to, but I think it's a bit convoluted and I experienced bugs pretty frequently. If you can use something simpler, it's probably in your best interest. However, if you need a lot of features, give it a try.
Vorteile
MixMax integrated a lot of useful features. I used the booking on my website, scheduled emails using the recommended send-times, and tracked when emails had been opened. It was nice to have everything in one software.
Nachteile
I have no fewer than 3 email addresses that I use daily. A couple more that I use periodically. Mixmax was a mess when it came to trying to set up across every email address. I should have just stuck with one.
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
I been wanting something like this, forever. One Real Gripe.
Bewertet am 6.6.2017
Vorteile
Has its' own Calendly-like functionality built in! Can not only view if someone opened a multi-recipient email but tell WHO it was, no more "Someone opened" (I'm looking at you Hubspot). The schedule emails feature is the most robust out of a bunch of tools I tried in the past.
This tool was originally referred to me as a great template/canned response maker but it really is the other features that stuck out to me most.
SO MANY GOOD FEATURES!
FAVORITE PRO: It makes Gmail-Interface much smoother feeling and faster-seeming.
Nachteile
Reminders and follow ups as well is great - but I really can't tell the difference between the two features.
Some features feel a bit "bloat-y" - Yarn?! What the, is that?A little too ahead of the curve on that one.
UNFAVORITE CON: To completely eliminate the rest of their branding "Not using mixmatch yet?" from some of their neat tools, you have to get their highest-paid plan for $65/month. That is absolutely ridiculous. I thought I was being generous paying $29 a month for this tool because I fell in love with it, "where has this been all my life?" I Tweeted. But really you should at least take out the rest of the branding at that price point. It keeps deleting email drafts with no resolution, killing days of productivity.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 6.0 /10
Free Version Helpful, But With Issues
Bewertet am 9.1.2019
It has a lot of advanced functionality, but the basic scrolling issues and popup made it annoying...
It has a lot of advanced functionality, but the basic scrolling issues and popup made it annoying over time.
Vorteile
I liked that I could integrate my calendar availability into an email just by typing /a. My Google calendar would pop up and I could decide which time slots I wanted to tell the email recipient I had available. Those slots would then appear in the email with a button for them to book a time.
Nachteile
When I was replying to an email and wanted to scroll down through their original content, MixMax just fights you on the scrolling movement down. It's why I eventually uninstalled the software because I just hated not being able to easily scroll down.
Also, whenever the mouse hit the wrong part of the top right side of the email compose screen, there would be a popup that came up and blocked the screen. I frequently had to stop and click it to continue writing. It drove me nuts.
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
MixMax - great value for the money
Bewertet am 13.11.2018
MixMax is an essential part of my everyday communication with clients, as well as follow up and...
MixMax is an essential part of my everyday communication with clients, as well as follow up and mass distribution of information to them. It's a one stop shop for my needs in those regards, and I have recommended to several of my clients.
Vorteile
The program provides as advertised, and is very diligent in not only adding new useful features but also keeping us apprised of them.
Nachteile
Quite honestly, I do not have any negatives that come to mind easily. Perhaps the "sequence" function could be a bit clearer as to the process. But that's probably just nit picking.
Antwort von Mixmax
Thanks for the review and for recommending us to your clients!
- Branche: Marketing & Werbung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Best Email Tracking Tool
Bewertet am 26.2.2023
Overall, it is great to know when someone has read an email and helps to reduce the time it takes...
Overall, it is great to know when someone has read an email and helps to reduce the time it takes to write common emails.
Vorteile
Mixmax integrates seamlessly with Gmail and is the easiest tool to use. It is better than Salesforce Inbox because you do not have to go through layers of menus in a widget to find information about if someone read an email. The templates are also easy to set up and use.
Nachteile
Sometimes it take a while for Gmail to load when it's installed.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Sales Market and Sales Director
Bewertet am 10.2.2023
Well if It was not so great i would not be sharing it like crazy...
Well if It was not so great i would not be sharing it like crazy...
Vorteile
I love the email tracking and live report and I love knowing when to send the email. I love the feature to toggle the link or URL. I love the Send Later feature. Really "It's SO FLUFFY" moment. That is why I shared it with team. If possible I can shared the bigger team. There are hundreds in that group. Dag could I get a discount!?
Nachteile
My boyfriend is an all thumbs on the computer so dialing down to those folks helps one way is to make a video for the how or trouble shooting. Just thinking...
- Branche: Essen & Trinken
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Keeping organized
Bewertet am 19.2.2019
We are a fast paced business that speaks to many clients a day with the requirement to send emails...
We are a fast paced business that speaks to many clients a day with the requirement to send emails and then follow up accordingly. With hundreds of these clients that we're juggling, we've found the Mixmax sequence tool invaluable to keep things going without missing a step. I'd say it's paid for itself with the business we've already got from the sequencing.
Vorteile
I searched for many weeks trying to find the best sequencing platform that works for our business. There are hundreds of options out there, but only Mixmax was able to perform every function I need and some I didn't realize I needed!
Nachteile
It's costly to add users or to share templates to your team. Some of our team have limited roles and don't need the full platform so it would be nice to see more a la carte options that could save us money.
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
MixMax is a great sales tool overall.
Bewertet am 13.9.2017
Vorteile
MixMax has many features that are exceptional for sales. My favorite feature is the ability to share your calendar availability with prospective clients. This feature cuts out the unnecessary email(s) when trying to schedule a meeting. Once a slot is selected, the appointment automatically posts on my calendar. I have seen increased response rates as a result of this feature.
Nachteile
The expense associated with the premium features. The limitations on email tracking is certainly a drawback as well as the sheer expense of having a full sales team on MixMax.
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Excellent email tracking, One click meeting tool!
Bewertet am 4.4.2018
I know exactly who opens my email and when.
I know exactly who opens my email and when.
Vorteile
I love the mixmax tool. The sequence email features, the preview and tracking tools - all of it. I use mixmax daily. Not sure I could live without it honestly.
Nachteile
I am using the Small Business option which is the middle of the road option as I don't need to integrate with salesforce. I hate that I can't hide the mixmax branding when sending out sequence emails and calendar appointments. I am a paying customer but not compensated for branding them. I've mentioned this to customer support but they kind of blew me off. I love this tool but if someone came out with something comparable and made this slight adjustment, I'd switch.
- Branche: Risikokapital & privates Eigenkapital
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
I'm an advocate for Mixmax!
Bewertet am 10.2.2023
Vorteile
Mixmax truly keeps me organized with my emails and follow-ups - and has been since I first started using it back in 2016. I can't really imagine my work life without it.
Nachteile
Nothing really. Like I said, I love it - and with every feature added, I love the product even more.
- Branche: Personalwesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Worth every penny
Bewertet am 13.2.2023
Vorteile
Setting reminders and knowing if my email was read has transformed my ability to reach people. I no longer have to jot notes down to email this person or to follow up on this sent email; I use Mixmax for those tasks.
Nachteile
I tend to reply to emails using the preview pane, but Minmax does not allow this. It only adds an additional click to my workflow, but it would be nice to use the preview pane.
- Branche: Unterhaltung
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
I know you read my email
Bewertet am 6.8.2019
Vorteile
Love that I can see when someone has read my email
I can save my specific signature for each email account
I can save email templates
MUCH better fonts to choose from so I can really make my emails stand out
Nachteile
There's really nothing I don't like about this app. It works great for my needs
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
The best all-in-one email tool
Bewertet am 26.4.2022
In my past job experiences, my life would have been much easier if I've had such tool.
Automatizatio...
In my past job experiences, my life would have been much easier if I've had such tool.
Automatization is the key to organization!
Vorteile
I love how everything is customizable ; I love how my daily work has been facilitated ; I love how our account management team can follow a same path.
Well I love all about Mixmax.
Nachteile
Without any doubt, I'd say that I don't like to admit I don't use all features.
I'm certainly missing a lot...