Reftab

4,8 (90)
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Asset-Management und Tracking-Tool

Gesamtbewertung

4,8 /5
(90)
Preis-Leistungs-Verhältnis
4,9/5
Funktionen
4,6/5
Bedienkomfort
4,8/5
Kundenbetreuung
4,9/5

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90 Bewertungen

Kim
Gesamtbewertung
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

We save time and money because of Reftab

Bewertet am 7.3.2022

Every time I have had a question, or issue trying to do accomplish something with the software, the...

Every time I have had a question, or issue trying to do accomplish something with the software, the help has been very prompt, and helpful.

Vorteile

We are a cleaning company, we use Reftab to track our vacuums, mop poles, caddies, etc. Lots of low cost items, but hard to keep track of. Easy to leave at jobsites. This has been huge in keeping our assets. WE have seen a savings from not having to rebuy lost items. The software is comprehensive enough we also use it to provide asset lists for taxes as well. The software can track your item locations, you can add picture of the items, the cost and date of purchase as well as track how long you had it till it was disposed off. The reports let you know who and how many times the item has been checked out.

Nachteile

The two issues we had with the software was the inability to change asset numbers and the printing of tags was complicated system. Both of these have been upgraded making the software even easier to use.

Ashley
Gesamtbewertung
  • Branche: Hochschulbildung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Stellar Customer Support

Bewertet am 13.1.2020

From the trial period to full implementation, we really have had a good experience. This system has...

From the trial period to full implementation, we really have had a good experience. This system has vastly reduced the number of individual tasks we used to complete at each checkout and has helped to streamline and improve customer experience. I have reached out on approximately 4-5 occasions with questions and have always had a quick response time, with a solution to my question every time. We are about 4 months into our switch and I am satisfied with the solution for our campus.

Vorteile

The price of this software is definitely a win. We were previously using multiple home-built applications to fill this need. Moving from a home built to purchased application always comes down to value for the money.
The Customer Support has been prompt, friendly, and efficient. I have reached out a few times and have had near-immediate response times.
New features have become available since implementing this solution. I have seen options that I have inquired about implemented in the last 4 months. Impressive.
The setup and ease of use are paramount. We have a high turn over of student workers utilizing and learning to use this system. They caught on to this application so much faster than the multiple applications we were previously using that the training time has basically paid for the program already!

Nachteile

I wish the reporting features were as easy to navigate as checkouts are. They do not run in a way that is as intuitive to me. Especially when attempting to refine data into smaller increments.

Automatic emails are great, and reduce the amount of individual notifications I need to send, but they could do with a slight improvement. There are terms coded into the auto emails to pull things like due date, asset name, or borrower name but not every email forms have the same terms. When I modified the email template the first time I removed some of those terms, and then could not remember exactly how they were worded to get them back. The support team has been great at quickly responding to emails to and providing fixes for any issues I have reported, but a 'cheat sheet' or about automatic emails section with the terms that can be used would be very useful.

James
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Top Notch Asset Tracking !!!

Bewertet am 10.6.2022

Increased efficiency in tool tracking, maintenance, and deployment into the field. We typically...

Increased efficiency in tool tracking, maintenance, and deployment into the field. We typically inventory tools every 6 months. this makes the process a breeze.

Vorteile

Easy to use. I love that it is cloud based, so I can access it from anywhere. Extremely customizable, from categories to workflows to reports. Support team is highly responsive.

Nachteile

app functionality is a little behind the browser based version.

Jordan
Gesamtbewertung
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great software

Bewertet am 30.1.2024

Vorteile

Very easy to use and implement. It's made a major difference in tracking our various assets into and out of our facility.

-Automated email reminders are great and definitely drive the assets back on time.
-The printer agnostic feature is really nice too as we already had label stock and thermal printers
-Identifying assets that need repair is great and so easy for the team to keep up with

Nachteile

So far so good!

It would be great if there were other industry specific versions. In our case an integration with our POS system. It would allow us to assign assets while building delivery routes. In our business there are times that an asset is left at a delivery location. It would be great to track that.

Holly
Gesamtbewertung
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Inventory Management Lifesaver!

Bewertet am 3.7.2024

Vorteile

Reftab is incredibly easy to setup, implement, use, and customize but the most standout feature of this product is the impeccable customer service. Lightning fast responses and willingness to implement fixes for our edge use cases among other great support has earned our loyalty!

Nachteile

Reftab is geared toward assets that will be checked in/out while we use it as a way to manage customer assets that we've deployed in a permanent fashion so there have been some workarounds that we've had to implement, but the software tracking that's included more than makes up for any slight inconvenience. We're managing/tracking our certificates easier than ever with Reftab, too.

Jeremy
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great ITAM solution

Bewertet am 1.4.2024

Vorteile

Reftab was super easy to setup and get going. Once the initial setup was done, Education on using Reftab was simple and easy so we were able to get up and running very quickly. Use of the smart phone app makes keeping track of our assets simple, very well done app!

Nachteile

the only Con I can think of is that it would be nice if Reftab had an asset "tag" we could attach to "non-connected" devices such as TVs as a way for it to automaticilly update, like the installed agent does for Windows devices

Anna
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Reftab review for medical outreach

Bewertet am 5.3.2024

RefTab is a plug and play option for companies wanting more control over their asset management. ...

RefTab is a plug and play option for companies wanting more control over their asset management. It was simple to understand and onboard our team. I highly recommend the trial option for anyone who wants to try out this option. It's very intuitive.

Vorteile

We started using RefTab to help support the development of our humanitarian trips and found it to be a critical key to increasing our capacity. The ease of onboarding was a #1 priority and I was able to search for everything I needed to set up. The import functions were also very, very easy to use and helped tremendously.

Nachteile

I don't have any cons at the moment. We did not pay for the highest level so maintenance options are slim. I would like more of that.

Alan
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

UK Technologist Review

Bewertet am 11.1.2024

Excellent customer service. Queries are answered very quickly.

Excellent customer service. Queries are answered very quickly.

Vorteile

Very easy to use. Great support. Love the fact that we were able to trial a fully featured version which ensured the software would meet our needs. Have been using the software for about a year and even within this time there have been updates making the software even better.

Nachteile

Nothing. The software does what we require.

Mido
Gesamtbewertung
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Reftab is a good tool for asset tracking

Bewertet am 28.3.2024

Vorteile

Good to track assets and find them where they are located

Nachteile

Could be more user friendly but its okay

Tony
Gesamtbewertung
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Product & outstanding customer service!!

Bewertet am 3.5.2024

My overall experience has been great. We have used other systems in the past and they clashed with...

My overall experience has been great. We have used other systems in the past and they clashed with our systems or became over complicated to update.
I feel confident that Reftab have got this covered.
Recently I had an issue that was resolved very quickly and professionally.

Vorteile

It was easy to set up with the support team helping me, when I got stuck they were always quick to resolve any issues.
I find it easy to use and run reports. They are always developing and trying to improve.
We don't use it to its full potential yet but I am confident that in the future we will.
Its a great product in my opinion as I like to keep things simple to make life easier.

Nachteile

There is not much I don't like to be honest.
I sometimes find it frustrating when trying to look items up but that is more down to me not using it enough.

Scott
Gesamtbewertung
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Early adopter who's watched you grow

Bewertet am 19.5.2023

Impeccable

Impeccable

Vorteile

There are so many ways in which we use the system. We have adapted multiple processes to fit Reftab. It has become one of the most important tools I use. We were there in the early days before the site became as feature rich as it is today and we are pleased to say we stuck around. We are proud to have our logo on your home page displaying that we use your product

Nachteile

It's hard to say what I don't like. Over the years I have seen the site develop and today I'm left with feeling that anything which isn't quite right will get there eventually. As long as you keep the attitude you have towards development, there are no cons

Corey
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Solid product at a great price point

Bewertet am 15.12.2023

Reftab has been one of the best products we've implemented at Lexer. Super simple to set up, we...

Reftab has been one of the best products we've implemented at Lexer. Super simple to set up, we primarily use Reftab to keep track of our laptop hardware and its overall lifecycle within the business. Reftab comes with a robust set of reporting tools and integrations. Well worth the price point

Vorteile

Easy to use platform with a robust number of features tools and integrations.

Nachteile

Not updated with new features as often as some of the other SaaS platforms deployed across the business

In Betracht gezogene Alternativen

Asset Panda
Kirk
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Reftab saves a lot of time for asset management

Bewertet am 5.10.2022

There was a feature missing that impacted our workflow, I emailed support and that feature was...

There was a feature missing that impacted our workflow, I emailed support and that feature was implemented within a couple of weeks. This has been our continual experience with Reftab, amazing customer support and an all around great product.

Vorteile

Ease of use, ease of setup and the integrations. We have been abysmal at keeping our assets up-to-date, but with the integrations in Reftab a lot of our mistakes have been alleviated by the sync from Jamf and Intune. The auto checkout of assets has helped us keep up on equipment.

Nachteile

The mobile app would be nice if we used barcodes, but because of remote workforce now-a-days we do not put barcode/asset tags on equipment. If would be nice if the mobile app was able to OCR a pic of the serial number, but it's not a deal breaker in the slightest.

Heather
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

Brilliant tool for a small non-profit trying to keep track of loaned items

Bewertet am 13.1.2023

Love it. Previously we were trying to keep track of assets in a manual spreadsheet. Our assets...

Love it. Previously we were trying to keep track of assets in a manual spreadsheet. Our assets are expensive cameras and are donated (or funded by public donations) and are loaned out for free (with no deposits) so having easy tracking is a must. Didn't know exactly what we needed or how to set up so just started (really easy) with the default fields and this product has the flexibility to add fields as I was going along, or change things at a later date. Haven't yet used the "request custody validation" but think this will help us at year end to double check where our loan cameras are. Great product and would recommend. Thank you Reftab.

Vorteile

Really easy to use for someone with no experience in asset/loan management; Multiple asset sub-locations; Fully customizable fields for asset records, and in different categories; Flexible set-ups (can change fields/settings after set-up);Desktop & Android App; Open ended loan functionality; Easy reporting - quick report to see current loans, easy to report/filter to see loan out history;

Nachteile

For several months I repeatedly got prompted to take the tutorial every time I logged in;

Heather
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

RefTab - an awesome way to keep tabs on your assets.

Bewertet am 8.12.2016

I've been using RefTab since day one of its release. It's a an awesome product that every company...

I've been using RefTab since day one of its release. It's a an awesome product that every company should be on board with. Allows you to track your inventory easily from any device. It has changed the way I keep inventory. Definitely a worthwhile product for the money!

Vorteile

Simple, yet appealing UI.

Nachteile

None.

Glen
Gesamtbewertung
  • Branche: Fluggesellschaften/Luftfahrt
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Customizable & Versatile!

Bewertet am 18.11.2019

We are realizing greater tool accountability, which is vitally important in the aviation industry.

We are realizing greater tool accountability, which is vitally important in the aviation industry.

Vorteile

This software adapted well to fit our needs in organizing our tool crib. I liked how we could create kits combining any amount of assets and accessories, and create fields to store types of data. Nicely designed.

Nachteile

Limited with attachments, no photo option for a completed kit.

Dave
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Easy to use, flexible, and affordable

Bewertet am 18.12.2018

We are a small public secondary school needing to track photography and video production equipment...

We are a small public secondary school needing to track photography and video production equipment loans to students. Many of the equipment management solutions on the market are well beyond what we are able to afford. Reftab meets our needs at a comfortable price point, and the response of the developers to feature requests has been second-to-none. I'm really happy to have found Reftab!

Vorteile

The developers are very helpful and quick to respond to new feature requests. It is reasonably-priced and affordable enough for our public secondary school to use with students. Powerful features wrapped up in an easy-to-use interface.

Nachteile

Mobile scanning app reads barcodes quickly using the phone camera, but it is cumbersome to check out multiple pieces of equipment to the same user.

Jamie
Gesamtbewertung
  • Branche: Musik
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great system with fantastic customer support!

Bewertet am 17.9.2020

Vorteile

The Customer Service at Reftab is unbeatable. I am new to my Department and had issues with access. I had help within a few hours and they stuck with me until my problem was resolved.

Nachteile

I have no complaints. Reftab is easy to use and works great for tracking instruments in our Department.

Jackie
Gesamtbewertung
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Reftab Input

Bewertet am 13.7.2020

Reftab is good so far, havent had any major issues.

Reftab is good so far, havent had any major issues.

Vorteile

Keep the Company very organized with the equipment that comes in and out of the office.

Nachteile

The Asset ID # don't automatically populate.

Jordan
Jordan
Gesamtbewertung
  • Branche: Informationsdienst
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent tool

Bewertet am 15.12.2023

Vorteile

Reftab offers organized asset management.

Johnnie
Gesamtbewertung
  • Branche: Tiefbau
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Reftab

Bewertet am 23.12.2022

I enjoy working with Reftab and had great experience with your customer service.

I enjoy working with Reftab and had great experience with your customer service.

Vorteile

Deployment transition was simple and easy. I've worked with [SENSITIVE CONTENT] during this process, and he was very helpful. Glad we came across this tool and is able to utilize the features.

Nachteile

Some items we could not customize and is already in place.

Robert
Gesamtbewertung
  • Branche: Musik
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

110% satisfaction guaranteed.

Bewertet am 3.2.2022

user-friendly, with all extra features that i did not see anywhere else, customer service was...

user-friendly, with all extra features that i did not see anywhere else, customer service was extremely helpful. and the on-boarding for subscribers was top-notch. do your self a favor and take the software for a spin.

Vorteile

the asset management was amazing, but the ability to Bar code every asset and then check-in and check-out,and the iphone apllication for ease of use. this purchase was a no Brainer

Nachteile

when i find something i will revisit my review.

Kevin
Gesamtbewertung
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

High value cloud based asset management solution.

Bewertet am 24.1.2019

Reftab has offered an easy to setup cloud based solution for managing company assets that are...

Reftab has offered an easy to setup cloud based solution for managing company assets that are located in multiple locations all over the world. The product is continuously improving with a responsive sales and support team behind it.

Vorteile

Cost effective asset management solution with desktop and mobile asset interfaces. Two factor authentication. Highly responsive service/support.

Nachteile

Would ideally offer some level of interface with Jira Service Desk.

Adam
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great overall user experience

Bewertet am 20.9.2022

Vorteile

I've only been using the software for a short while and feel like it's been very easy to grasp the fundamentals. The UI is simple and features are well worked.

Nachteile

There are some minor bugs when it comes to searching for assets or loanees. I've however contacted the customer support about this and they told me they would be fixed in the next update :)

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Forschung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great software at a great price. Amazing customer service!

Bewertet am 1.3.2019

Any issues that I came across during evaluation of the software was quickly and extensively...

Any issues that I came across during evaluation of the software was quickly and extensively answered by the support team. Amazing customer service.

Vorteile

There is a significant amount of functionality that can be tailored to your specific needs.

Nachteile

So far so good, at this time any questions or issues I had were resolved.