Reftab Erfahrungen
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90 Bewertungen
- Branche: Hausmeisterservice
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
We save time and money because of Reftab
Bewertet am 7.3.2022
Every time I have had a question, or issue trying to do accomplish something with the software, the...
Every time I have had a question, or issue trying to do accomplish something with the software, the help has been very prompt, and helpful.
Vorteile
We are a cleaning company, we use Reftab to track our vacuums, mop poles, caddies, etc. Lots of low cost items, but hard to keep track of. Easy to leave at jobsites. This has been huge in keeping our assets. WE have seen a savings from not having to rebuy lost items. The software is comprehensive enough we also use it to provide asset lists for taxes as well. The software can track your item locations, you can add picture of the items, the cost and date of purchase as well as track how long you had it till it was disposed off. The reports let you know who and how many times the item has been checked out.
Nachteile
The two issues we had with the software was the inability to change asset numbers and the printing of tags was complicated system. Both of these have been upgraded making the software even easier to use.
- Branche: Hochschulbildung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Stellar Customer Support
Bewertet am 13.1.2020
From the trial period to full implementation, we really have had a good experience. This system has...
From the trial period to full implementation, we really have had a good experience. This system has vastly reduced the number of individual tasks we used to complete at each checkout and has helped to streamline and improve customer experience. I have reached out on approximately 4-5 occasions with questions and have always had a quick response time, with a solution to my question every time. We are about 4 months into our switch and I am satisfied with the solution for our campus.
Vorteile
The price of this software is definitely a win. We were previously using multiple home-built applications to fill this need. Moving from a home built to purchased application always comes down to value for the money.
The Customer Support has been prompt, friendly, and efficient. I have reached out a few times and have had near-immediate response times.
New features have become available since implementing this solution. I have seen options that I have inquired about implemented in the last 4 months. Impressive.
The setup and ease of use are paramount. We have a high turn over of student workers utilizing and learning to use this system. They caught on to this application so much faster than the multiple applications we were previously using that the training time has basically paid for the program already!
Nachteile
I wish the reporting features were as easy to navigate as checkouts are. They do not run in a way that is as intuitive to me. Especially when attempting to refine data into smaller increments.
Automatic emails are great, and reduce the amount of individual notifications I need to send, but they could do with a slight improvement. There are terms coded into the auto emails to pull things like due date, asset name, or borrower name but not every email forms have the same terms. When I modified the email template the first time I removed some of those terms, and then could not remember exactly how they were worded to get them back. The support team has been great at quickly responding to emails to and providing fixes for any issues I have reported, but a 'cheat sheet' or about automatic emails section with the terms that can be used would be very useful.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Top Notch Asset Tracking !!!
Bewertet am 10.6.2022
Increased efficiency in tool tracking, maintenance, and deployment into the field. We typically...
Increased efficiency in tool tracking, maintenance, and deployment into the field. We typically inventory tools every 6 months. this makes the process a breeze.
Vorteile
Easy to use. I love that it is cloud based, so I can access it from anywhere. Extremely customizable, from categories to workflows to reports. Support team is highly responsive.
Nachteile
app functionality is a little behind the browser based version.
- Branche: Lebensmittelproduktion
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great software
Bewertet am 30.1.2024
Vorteile
Very easy to use and implement. It's made a major difference in tracking our various assets into and out of our facility.
-Automated email reminders are great and definitely drive the assets back on time.
-The printer agnostic feature is really nice too as we already had label stock and thermal printers
-Identifying assets that need repair is great and so easy for the team to keep up with
Nachteile
So far so good!
It would be great if there were other industry specific versions. In our case an integration with our POS system. It would allow us to assign assets while building delivery routes. In our business there are times that an asset is left at a delivery location. It would be great to track that.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Inventory Management Lifesaver!
Bewertet am 3.7.2024
Vorteile
Reftab is incredibly easy to setup, implement, use, and customize but the most standout feature of this product is the impeccable customer service. Lightning fast responses and willingness to implement fixes for our edge use cases among other great support has earned our loyalty!
Nachteile
Reftab is geared toward assets that will be checked in/out while we use it as a way to manage customer assets that we've deployed in a permanent fashion so there have been some workarounds that we've had to implement, but the software tracking that's included more than makes up for any slight inconvenience. We're managing/tracking our certificates easier than ever with Reftab, too.
- Branche: Verbraucherdienste
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great ITAM solution
Bewertet am 1.4.2024
Vorteile
Reftab was super easy to setup and get going. Once the initial setup was done, Education on using Reftab was simple and easy so we were able to get up and running very quickly. Use of the smart phone app makes keeping track of our assets simple, very well done app!
Nachteile
the only Con I can think of is that it would be nice if Reftab had an asset "tag" we could attach to "non-connected" devices such as TVs as a way for it to automaticilly update, like the installed agent does for Windows devices
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Reftab review for medical outreach
Bewertet am 5.3.2024
RefTab is a plug and play option for companies wanting more control over their asset management. ...
RefTab is a plug and play option for companies wanting more control over their asset management. It was simple to understand and onboard our team. I highly recommend the trial option for anyone who wants to try out this option. It's very intuitive.
Vorteile
We started using RefTab to help support the development of our humanitarian trips and found it to be a critical key to increasing our capacity. The ease of onboarding was a #1 priority and I was able to search for everything I needed to set up. The import functions were also very, very easy to use and helped tremendously.
Nachteile
I don't have any cons at the moment. We did not pay for the highest level so maintenance options are slim. I would like more of that.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
UK Technologist Review
Bewertet am 11.1.2024
Excellent customer service. Queries are answered very quickly.
Excellent customer service. Queries are answered very quickly.
Vorteile
Very easy to use. Great support. Love the fact that we were able to trial a fully featured version which ensured the software would meet our needs. Have been using the software for about a year and even within this time there have been updates making the software even better.
Nachteile
Nothing. The software does what we require.
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Reftab is a good tool for asset tracking
Bewertet am 28.3.2024
Vorteile
Good to track assets and find them where they are located
Nachteile
Could be more user friendly but its okay
- Branche: Hausmeisterservice
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Product & outstanding customer service!!
Bewertet am 3.5.2024
My overall experience has been great. We have used other systems in the past and they clashed with...
My overall experience has been great. We have used other systems in the past and they clashed with our systems or became over complicated to update.
I feel confident that Reftab have got this covered.
Recently I had an issue that was resolved very quickly and professionally.
Vorteile
It was easy to set up with the support team helping me, when I got stuck they were always quick to resolve any issues.
I find it easy to use and run reports. They are always developing and trying to improve.
We don't use it to its full potential yet but I am confident that in the future we will.
Its a great product in my opinion as I like to keep things simple to make life easier.
Nachteile
There is not much I don't like to be honest.
I sometimes find it frustrating when trying to look items up but that is more down to me not using it enough.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Early adopter who's watched you grow
Bewertet am 19.5.2023
Impeccable
Impeccable
Vorteile
There are so many ways in which we use the system. We have adapted multiple processes to fit Reftab. It has become one of the most important tools I use. We were there in the early days before the site became as feature rich as it is today and we are pleased to say we stuck around. We are proud to have our logo on your home page displaying that we use your product
Nachteile
It's hard to say what I don't like. Over the years I have seen the site develop and today I'm left with feeling that anything which isn't quite right will get there eventually. As long as you keep the attitude you have towards development, there are no cons
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Solid product at a great price point
Bewertet am 15.12.2023
Reftab has been one of the best products we've implemented at Lexer. Super simple to set up, we...
Reftab has been one of the best products we've implemented at Lexer. Super simple to set up, we primarily use Reftab to keep track of our laptop hardware and its overall lifecycle within the business. Reftab comes with a robust set of reporting tools and integrations. Well worth the price point
Vorteile
Easy to use platform with a robust number of features tools and integrations.
Nachteile
Not updated with new features as often as some of the other SaaS platforms deployed across the business
In Betracht gezogene Alternativen
Asset Panda- Branche: Bildungsmanagement
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Reftab saves a lot of time for asset management
Bewertet am 5.10.2022
There was a feature missing that impacted our workflow, I emailed support and that feature was...
There was a feature missing that impacted our workflow, I emailed support and that feature was implemented within a couple of weeks. This has been our continual experience with Reftab, amazing customer support and an all around great product.
Vorteile
Ease of use, ease of setup and the integrations. We have been abysmal at keeping our assets up-to-date, but with the integrations in Reftab a lot of our mistakes have been alleviated by the sync from Jamf and Intune. The auto checkout of assets has helped us keep up on equipment.
Nachteile
The mobile app would be nice if we used barcodes, but because of remote workforce now-a-days we do not put barcode/asset tags on equipment. If would be nice if the mobile app was able to OCR a pic of the serial number, but it's not a deal breaker in the slightest.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Brilliant tool for a small non-profit trying to keep track of loaned items
Bewertet am 13.1.2023
Love it. Previously we were trying to keep track of assets in a manual spreadsheet. Our assets...
Love it. Previously we were trying to keep track of assets in a manual spreadsheet. Our assets are expensive cameras and are donated (or funded by public donations) and are loaned out for free (with no deposits) so having easy tracking is a must. Didn't know exactly what we needed or how to set up so just started (really easy) with the default fields and this product has the flexibility to add fields as I was going along, or change things at a later date. Haven't yet used the "request custody validation" but think this will help us at year end to double check where our loan cameras are. Great product and would recommend. Thank you Reftab.
Vorteile
Really easy to use for someone with no experience in asset/loan management; Multiple asset sub-locations; Fully customizable fields for asset records, and in different categories; Flexible set-ups (can change fields/settings after set-up);Desktop & Android App; Open ended loan functionality; Easy reporting - quick report to see current loans, easy to report/filter to see loan out history;
Nachteile
For several months I repeatedly got prompted to take the tutorial every time I logged in;
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
RefTab - an awesome way to keep tabs on your assets.
Bewertet am 8.12.2016
I've been using RefTab since day one of its release. It's a an awesome product that every company...
I've been using RefTab since day one of its release. It's a an awesome product that every company should be on board with. Allows you to track your inventory easily from any device. It has changed the way I keep inventory. Definitely a worthwhile product for the money!
Vorteile
Simple, yet appealing UI.
Nachteile
None.
- Branche: Fluggesellschaften/Luftfahrt
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Customizable & Versatile!
Bewertet am 18.11.2019
We are realizing greater tool accountability, which is vitally important in the aviation industry.
We are realizing greater tool accountability, which is vitally important in the aviation industry.
Vorteile
This software adapted well to fit our needs in organizing our tool crib. I liked how we could create kits combining any amount of assets and accessories, and create fields to store types of data. Nicely designed.
Nachteile
Limited with attachments, no photo option for a completed kit.
- Branche: Bildungsmanagement
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Easy to use, flexible, and affordable
Bewertet am 18.12.2018
We are a small public secondary school needing to track photography and video production equipment...
We are a small public secondary school needing to track photography and video production equipment loans to students. Many of the equipment management solutions on the market are well beyond what we are able to afford. Reftab meets our needs at a comfortable price point, and the response of the developers to feature requests has been second-to-none. I'm really happy to have found Reftab!
Vorteile
The developers are very helpful and quick to respond to new feature requests. It is reasonably-priced and affordable enough for our public secondary school to use with students. Powerful features wrapped up in an easy-to-use interface.
Nachteile
Mobile scanning app reads barcodes quickly using the phone camera, but it is cumbersome to check out multiple pieces of equipment to the same user.
- Branche: Musik
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great system with fantastic customer support!
Bewertet am 17.9.2020
Vorteile
The Customer Service at Reftab is unbeatable. I am new to my Department and had issues with access. I had help within a few hours and they stuck with me until my problem was resolved.
Nachteile
I have no complaints. Reftab is easy to use and works great for tracking instruments in our Department.
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Reftab Input
Bewertet am 13.7.2020
Reftab is good so far, havent had any major issues.
Reftab is good so far, havent had any major issues.
Vorteile
Keep the Company very organized with the equipment that comes in and out of the office.
Nachteile
The Asset ID # don't automatically populate.
- Branche: Informationsdienst
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent tool
Bewertet am 15.12.2023
Vorteile
Reftab offers organized asset management.
- Branche: Tiefbau
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Reftab
Bewertet am 23.12.2022
I enjoy working with Reftab and had great experience with your customer service.
I enjoy working with Reftab and had great experience with your customer service.
Vorteile
Deployment transition was simple and easy. I've worked with [SENSITIVE CONTENT] during this process, and he was very helpful. Glad we came across this tool and is able to utilize the features.
Nachteile
Some items we could not customize and is already in place.
- Branche: Musik
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
110% satisfaction guaranteed.
Bewertet am 3.2.2022
user-friendly, with all extra features that i did not see anywhere else, customer service was...
user-friendly, with all extra features that i did not see anywhere else, customer service was extremely helpful. and the on-boarding for subscribers was top-notch. do your self a favor and take the software for a spin.
Vorteile
the asset management was amazing, but the ability to Bar code every asset and then check-in and check-out,and the iphone apllication for ease of use. this purchase was a no Brainer
Nachteile
when i find something i will revisit my review.
- Branche: Versorgungsunternehmen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
High value cloud based asset management solution.
Bewertet am 24.1.2019
Reftab has offered an easy to setup cloud based solution for managing company assets that are...
Reftab has offered an easy to setup cloud based solution for managing company assets that are located in multiple locations all over the world. The product is continuously improving with a responsive sales and support team behind it.
Vorteile
Cost effective asset management solution with desktop and mobile asset interfaces. Two factor authentication. Highly responsive service/support.
Nachteile
Would ideally offer some level of interface with Jira Service Desk.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great overall user experience
Bewertet am 20.9.2022
Vorteile
I've only been using the software for a short while and feel like it's been very easy to grasp the fundamentals. The UI is simple and features are well worked.
Nachteile
There are some minor bugs when it comes to searching for assets or loanees. I've however contacted the customer support about this and they told me they would be fixed in the next update :)
- Branche: Forschung
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great software at a great price. Amazing customer service!
Bewertet am 1.3.2019
Any issues that I came across during evaluation of the software was quickly and extensively...
Any issues that I came across during evaluation of the software was quickly and extensively answered by the support team. Amazing customer service.
Vorteile
There is a significant amount of functionality that can be tailored to your specific needs.
Nachteile
So far so good, at this time any questions or issues I had were resolved.