WaiverForever Erfahrungen
WaiverForever
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78 Bewertungen
- Branche: Sport
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
No more paper waivers!
Bewertet am 14.12.2018
Using the software has been easy and intuitive, customer service has quickly answered questions...
Using the software has been easy and intuitive, customer service has quickly answered questions when I’ve had them, and the price works for me.
Vorteile
The best thing about this software is that I no longer have to haul around a binder of paper waivers. The second? That I can quickly look up a name to see if a waiver has been filled out previously.
Nachteile
It would be nice to allow for international or US phone numbers to be entered - make a phone number mandatory but have the customer only have to input one or the other, dependent upon their location.
- Branche: Kunst & Handwerk
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Easy to use and reliable.
Bewertet am 4.12.2018
We have had a great experience with waiver forever. We have not needed to reach out to customer...
We have had a great experience with waiver forever. We have not needed to reach out to customer service to problem solve any issues. We are happy with what waiver forever has added to our business.
Vorteile
It was very easy to set up our release form. It work's every time and insures we get all the information we need from our clients in the format we need it. The release looks professional and helps keep our business look up to date.
Nachteile
I wish that the id scanning feature would tell you if the client is over 18 or 21 years of age automatically and verify that in a field below. I also wish the photo function would open the camera with the rear facing camera instead of the selfie camera. I also wish the camera had better focusing abilities. I do think that this software was a pay once for the license instead of a monthly paid service.
Antwort von Aries App
Hello Shannon,
Thanks for the reviews, we are glad to have you using our product.
We are working on improve our scanning experience. One question you mentioned is not able to use the n the camera with the rear facing: We support the camera facing or without facing you, you might turn on the "Scan with front camera" feature in Kiosk Settings which makes your only using the front camera. You could go Kiosk settings to double check to turn this feature off.
Thanks again for supporting us, if you have any problems, just leave msgs through intercom, we are glad to help you!
Anna
- Branche: Erholungseinrichtungen & -dienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Ice Arena Review
Bewertet am 4.12.2018
I have had similar formatting challenges with other waiver applications so all in all this one...
I have had similar formatting challenges with other waiver applications so all in all this one works well for us.
Vorteile
Fairly easy to navigate and build templates. Customers have found waivers easy to complete. Easy to download previous month of waivers for retention purposes. Easy to search and see who has completed waiver. Easy billing, automatic monthly payment.
Nachteile
Formatting can be very difficult. The edit box gets in the way of what you are trying to edit. You can activate waivers but it would be nice to be able to delete as well. When creating a new waiver we often end up with duplicates unintentionally and would like them truly gone.
Antwort von Aries App
Hello Amanda,
Thanks for your reviews and also thanks for leaving your concerns here. For the "deleting" waiver templates problem, we support you to disable the waiver templates that you won't able to see them on your dashboard. Also you could also show all the disabled waiver templates.
Thanks again for supporting us, if you have any problems, feel free to leave msgs through intercom, we are glad to help you!
- Branche: Unterhaltung
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Amazing
Bewertet am 4.12.2018
I've been using waiver forever for several years now and wouldn't go back to paper waivers ever....
I've been using waiver forever for several years now and wouldn't go back to paper waivers ever. The digital archive keeps my member information secure.
Vorteile
The ease of setting up my waivers was astounding. I created waivers for different events as needed. My attendees complete the waiver on my iPad and they get a copy and I get a copy. Couldn't be easier.
Nachteile
I pull up my waivers from the website and use the information to create an attendance roster. When an event has more than 10 waivers, they don't show on that list and there is no way to download the signed waivers until the monthly archive. Customer support was a great help though and I quickly found all the signed waivers on the iPad (device used) and retrieved the information needed.
Antwort von Aries App
Hello Kelly,
Thanks for your review, We are glad that you leave your concerns here.
For the problem you mentioned that you could only view 10 past waivers, you might view that on My Customer page which is not the right place to view all the waivers.
You could view all the waivers, customers information on Template page, under Recently signed tab. Also we launched the universal search that you could search any information to grab the related waivers( tags, names, fields, notes, etc).
My Customer page is under development now, we will soon launch a brand new page to better manage all your customers.
Thanks again for supporting us, if you have any problems, feel free to leave msgs through intercom, we are glad to help you!
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best thing I’ve ever signed up for!
Bewertet am 5.12.2018
It’s been the greatest thing we signed up for. Even other business owners have asked me how to use...
It’s been the greatest thing we signed up for. Even other business owners have asked me how to use it and I always send the info over to them. It’s always feels like a bit of a hassle when you start something new because it’s time consuming to make your own custom waiver forms, but once it’s done it’s SUCH A GAME CHANGER!!
Vorteile
I love that this lets me COMPLETELY customize everything as well as where to put the clients signature and even a photo of important documents. It gets rid of all the clutter from filing papers and NEVER being able to find it. With Waiver Forever it’s so easy to pull up a waiver form previously signed and it keeps it in a secure place for us.
Nachteile
It’s just time consuming in the beginning to customize your own forms, but once you are set it’s just SO convenient.
- Branche: Sport
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Digital Waiver Storage...Forever
Bewertet am 6.9.2019
This helps my business with offering, having and storing filled out waivers for any and all...
This helps my business with offering, having and storing filled out waivers for any and all participants. It is easy to send the waiver to a family ahead of time so that way when they come in for class, they don't have to spend time filling it out while their kid is excitedly bouncing up and down while holding onto their leg.
Vorteile
I like how this platform enables us to have multiple waiver templates stored in the cloud that we can easily update as our needs change.
Nachteile
What I like least about the software is how finding things on the platform. Sometimes when I go searching for something on the platform it isn't where you would think it would be. Nevertheless it gets found though.
- Branche: Professionelles Training & Coaching
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Easiest way to track your customers and database.
Bewertet am 4.12.2018
We are realizing using it as a marketing tool is beneficial. It is also very easy for our...
We are realizing using it as a marketing tool is beneficial. It is also very easy for our customers to walk in and use quickly. We feel at ease that everything is stored and easily accessible. We really appreciate the simplistic approach to storing a mass amount of information for our customer base.
Vorteile
This software eliminates your paper collection and keeps everything neat and organized that is needed to be an effective business owner to our customer base. It allows us to keep track of who is using our facility and how they heard about our business, which is a great marketing tool as well. It is also nice to have a mobile app and the ability to put it on I pad systems to use as an addition to our main computer.
Nachteile
The only thing that was a little bit of a learning curve for us was setting up additional templates. After a little practice it did become easier.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great time and money saver!
Bewertet am 4.12.2018
I really like the product and it accomplished what I wanted it to do. For our volume, it is...
I really like the product and it accomplished what I wanted it to do. For our volume, it is cheaper than using paper forms. I know that the forms are stored forever, and can be easily retrieved. I don't have to worry about losing a form or for how long it needs to be stored. I am not wasting storage space and don't have to worry about the forms being damaged or misplaced.
Vorteile
There is no need to keep thousands of paper forms that take up storage space. Individual waivers are easy to search. It is especially helpful when working with large groups as the forms can be completed online prior to the event date.
Nachteile
Sometime it takes a while for the app to load on a Kindle.
- Branche: Industrieautomation
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Easy and Efficient
Bewertet am 7.12.2018
Peace of mind...I no longer have to worry about the gym having waivers available. Efficiency...pote...
Peace of mind...I no longer have to worry about the gym having waivers available. Efficiency...potential clients are ready to go by having waivers filled out before attending classes. Environment...save trees!!!
Vorteile
Ease of use. Easy to design. Easy to deploy and distribute. Easy to fill out.
Nachteile
When using app, you are restricted to seeing waivers submitted via device only.
- Branche: Automotive
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
WaiverForever Registration
Bewertet am 4.12.2018
We have used it on many ride and drive programs and it is very helpful and easy to use.
We have used it on many ride and drive programs and it is very helpful and easy to use.
Vorteile
It's easy to use at registration. The drivers license scan saves so much time!
Nachteile
On the reports page, you have to scroll all the way over to see the person's name. I wish it was a wider page view
- Branche: Sport
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Helped bring us to the next level
Bewertet am 4.12.2018
We kept our reservations on paper for years. We were very sceptical of moving our tried and true...
We kept our reservations on paper for years. We were very sceptical of moving our tried and true system online. We planned to keep a paper back up for the first two months. After the first day we went 100% online and never looked back
Vorteile
Easy to use. Takes less than an hour to train new hires to utilize the software.
Nachteile
That my competition can use it.
- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
It WORKS!
Bewertet am 4.12.2018
Vorteile
I love the offline ability. I love that it can be put on a cheap amazon tablet -- no need to hand out a few $300 tablets in my lobby just to have them dropped.
Nachteile
The backend is "clean" but uninformative. Please just give me a little direction and why make the customer list so deep into the system. I don't get why my customer information is buried under the specific template rather than under the Large Customer tab. When I spoke to customer support regarding this they were not so helpful or nice.
- Branche: Erholungseinrichtungen & -dienstleistungen
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Makes Agreements Easy!
Bewertet am 8.10.2020
We use it for all aspects; sports, yoga, karate, and the gym itself.
We use it for all aspects; sports, yoga, karate, and the gym itself.
Vorteile
I love that it's helping us move towards being paperless! It allows us to streamline the facilties!
Nachteile
Sometimes our older customers are "weird" about the electronic aspect, but that's not specific to the software, just to that generation.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great affordable solution
Bewertet am 6.12.2018
Vorteile
Easy to use and build multiple waivers. Has online signing options.
Nachteile
Does not integrate with our booking system.
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
great idea and company
Bewertet am 10.12.2018
Vorteile
I really like waiverforever. It really gives me peace of mind. It is very easy to use.
Nachteile
there is not much I don't like about it.. I only have good things. once your waiver is set you don't have to do much backend work at all.
- Branche: Erholungseinrichtungen & -dienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Very easy to use waiver app
Bewertet am 8.12.2018
WaiverForever enabled us to go paperless and it's so easy to use.
WaiverForever enabled us to go paperless and it's so easy to use.
Vorteile
Because of environmental reasons, we wanted to do paperless with our waiver forms. WaiverForever is the app that gives the best value for money.
Nachteile
I would like to see a feature included for people to renew their waiver easily. We have returning customers and it would make it so easy for them.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: Selbstständig
- Weitere für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Makes everything easier!
Bewertet am 4.12.2018
Vorteile
I have a business that has high and low seasons, and I never have to worry about having my waivers ready at all times. It’s simple to look up past customers, and the billing is simple and straightforward. With two different types of waivers, it’s a breeze to switch back and forth as needed, and it make me look much more professional than having a sheet on a clipboard!
Nachteile
I don’t have any negatives to write about!
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Best waiver app I've found, could be a bit better
Bewertet am 4.12.2018
Vorteile
It's simple, and mostly easy to use. Works across multiple devices and with multiple waivers.
Nachteile
Occasional glitches - devices get signed out, for example, or waivers struggle upload properly. Usually resolved quickly though.
- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
pretty good
Bewertet am 4.12.2018
not perfect, but pretty good.
not perfect, but pretty good.
Vorteile
storing all of my waivers, ease of use for my clients,
Nachteile
clients can't see who signed waiver sand end up asking me to send them the screenshots. wont save my log in although I select this option.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Serves our needs well.
Bewertet am 7.12.2018
All in all, we like this program. It's easy to add new fields our waiver to meet our changing needs.
All in all, we like this program. It's easy to add new fields our waiver to meet our changing needs.
Vorteile
We like that we are able to send waivers from our iPad to our iMac, cutting paper out of the process.
Nachteile
Wish we had known that you could just buy sheet packs since at this time we don't need the other features.
- Branche: Fluggesellschaften/Luftfahrt
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Mixed bag
Bewertet am 5.12.2018
good support but hate the ever changing pricing structure
good support but hate the ever changing pricing structure
Vorteile
Easy to set up and get started. Works well.
Nachteile
limited print layout functionality for scan and check in
- Branche: Kunst & Handwerk
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Waiver Forever is saving trees, and storage costs!
Bewertet am 5.12.2018
Vorteile
Content is easy to enter into the text boxes
Nachteile
I would prefer to have custom skins for style sake
- Branche: Fotografie
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Waiver forever is awesome
Bewertet am 4.12.2018
Overall excellent experience.
Overall excellent experience.
Vorteile
It's easy to use, and a great price! I use this for my photography business and it's been a great assett.
Nachteile
There is nothing I would change. Very easy to use.
- Branche: Fotografie
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great, easy to use software
Bewertet am 8.12.2018
My overall experience has been great! No problems whatsoever.
My overall experience has been great! No problems whatsoever.
Vorteile
I liked how easy this software was to use! The drag and drop formatting was a breeze and made it so simple for me to create a contract. I
Nachteile
What I liked least about the software is that I manually have to go in and accept each signature.
- Branche: Kosmetik
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Super Easy
Bewertet am 7.12.2018
Vorteile
Super easy, able to fix my waivers without having to wait
Nachteile
It does not upload to my scheduling system