Shippo Erfahrungen
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816 Bewertungen
- Branche: Lagerung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Shipping Made Simple
Bewertet am 1.5.2019
Vorteile
I love that I can purchase shipping labels directly from our online store. Makes the shipping process that much simpler when you don't have to worry about switching software to complete order fulfillment.
Nachteile
It has had little glitches here and there lately, nothing that couldn't get fixed in a timely manner.
- Branche: Unterhaltungselektronik
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Shipping Software Highly Recommended
Bewertet am 29.6.2020
Since all labels render as a PDF file, I can reprint mis-printed labels as many times as needed...go...
Since all labels render as a PDF file, I can reprint mis-printed labels as many times as needed...gone are the days of having to reload funds to purchase new labels due to printer malfunction. I also enjoy the discounted pricing on USPS labels. Haven't tried other carriers but I like the option of having UPS and DHL as well, maybe I will try them one day.
Vorteile
Amazing shipping software, can't be any happier since switching from stamps.com. Easy to easy, convenient and integrates well with eBay.
Nachteile
Doesn't seem to integrate well with Square/Weebly online store, I noticed that the package tracking number was not carrying over to the Square order, it will just mark it as shipped with a blank tracking info
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 2.0 /10
Be aware the carrier they contract with is not the same as if you go directly to the carrier...
Bewertet am 12.4.2021
With the fact they do not have phone support I must tell you avoid their services. While there are...
With the fact they do not have phone support I must tell you avoid their services. While there are links and procedures to follow to put through insurance claims or communicate other issues there is a lag time and don't expect a live person. My suggestion: Read their legal ease carefully, pick another service or simply buy direct where there may be a human to help...
Vorteile
It is easy to use and relatively fast to get an order processed and paid for.
Nachteile
...the shipping carriers they represent are not giving you exactly the same services as if you bought from them directly.... I send high value packages and I buy insurance for them. I tend to exclusively ship using the USPS option. It is the lowest price generally and they have never lost a package I have sent. The problem came when for the first time a client CLAIMED they did not receive the item. Short story is USPS did not know to require a signature and the package was left. Shipsurance shippos insurance claimed I didn't buy the signature required. However USPS does not require you buy it as an extra charge when the package exceeds $500. It automatically comes with it. Since shippo uses the carriers' logos, I assume I am actually buying from the USPS as they provide their service. I hand off the packages to the local post office and they scan it... Shame on shippo for not being EXTREMELY clear what you are buying and how they may be different then buying from the carrier themselves... A simple banner pop up saying are you aware... is critical but absent. Of course you can buy the extra service... but then I might have shopped around and that is why they don't... In my opinion.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Good program for small business and personal use
Bewertet am 29.6.2022
It is a great program and company to work with. The price is right and we hope to continue our...
It is a great program and company to work with. The price is right and we hope to continue our relationship with them in the future.
Vorteile
Shippo is very affordable and easy to use. Their customer service is eager to help out if there are any website problems or syncing problems and can be reached at any time. We have never had a problem using this software.
Nachteile
There are virtually no problems with this company or its software. We have used them for about 2 years and we will continue to use them if their pricing stays affordable.
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best for Small Businesses
Bewertet am 3.10.2020
Not having consistently heavy business, it’s nice to not have to worry about monthly fees. As a...
Not having consistently heavy business, it’s nice to not have to worry about monthly fees. As a small business, this has been such a great service to me and I will continue to use it and refer people to use it.
Vorteile
Running a small retail business, I searched high and low for affordable ways to ship my products. I ran across Shippo one day and, to be honest, I thought the hippo was cute lol, so I checked them out. I compared their prices to other services (that charge monthly fees) and Shippo was by far the cheapest. They also integrate with my website software, so I have consistent billing. I am super happy with my Shippo!
Nachteile
This is so petty, but since you are asking.....I wish I could print on quarter sheet labels. That is all.
- Branche: Industrieautomation
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Works, Fairly Priced, Good Support
Bewertet am 9.3.2021
Vorteile
Incredibly simple API allows access to multiple shipping vendors.
Price discounts for USPS are great.
Nachteile
We could do without the Shippo logo on USPS labels.
We had some issues connecting to our UPS account but after that got fixed its worked great.
In Betracht gezogene Alternativen
ShipStationGründe für den Wechsel zu Shippo
We had the same problem connecting UPS to our account with both products. We opened support tickets with both Shippo and ShipStation. Shippo was able to quickly help fix the problem, ShipStation was not able to help and asked us to call UPS. Shippo's excellent initial support quality was why we decided to go with Shippo over ShipStation.- Branche: Logistik & Lieferkette
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent Software
Bewertet am 2.10.2020
It been a pleasure to use shippo for our e-commerce. The intuitive platform makes it easy for...
It been a pleasure to use shippo for our e-commerce. The intuitive platform makes it easy for anyone to use.
Vorteile
Since we sell on Amazon, I think the best part is how easy it was to integrate Shippo into our seller platform. Have all the shipping info directly from amazon on Shippo has save me so much time. It was a very manual process before. I also love seeing the instant cost for each carrier. Again, having to try to figure out the cheapest rate was very time consuming. All in all, Shippo has saved us time and money which has been huge.
Nachteile
For creating new labels, I wish there was a way to save our shipping info. We sometimes ship from different locations with different addresses so not being able to quickly switch between the two can slow down the process.
In Betracht gezogene Alternativen
ShipStationGründe für den Wechsel zu Shippo
Cost and ease of use really sealed the deal for us.- Branche: Design
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Highly recommended
Bewertet am 19.6.2021
My experience has been wonderful. I have 0 complaints & love the ease of use, affordability &...
My experience has been wonderful. I have 0 complaints & love the ease of use, affordability & options Shippo provides.
Vorteile
I love that Shippo links directly to my website. It not only automatically brings orders into the program for easy use, it also automatically send my customers their tracking information without me having to do anything extra! The prices are very fair & I like that there is no monthly fee.
Nachteile
I wish there was an “address book” of sorts, so I could save the names/addresses of the people I ship to most often.
Gründe für den Wechsel zu Shippo
No monthly fee was a huge sell. Being a small business with irregular shipments, this fit my plan the best.- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Shippo is a 5 Star for me. Easy of use, Record keeping of previous orders and very inexpensive.
Bewertet am 6.10.2021
Its Friendly, Cheap, very easy to use and I think its the best for every business out there. Also...
Its Friendly, Cheap, very easy to use and I think its the best for every business out there. Also All orders are in one spot. You can easily track, monitor or modify orders or tracking details
Vorteile
Easy to use. Anyone can basically key in customer info to creating a return label and even choosing the available shipping rates. What I also love is that, it is prepare service too. I am not too sure on this, but I get charges after my orders have been delivered to my customers
Nachteile
I haven't experienced any negatives with shippo as of now, since my 2 years of using their services.
- Branche: Konsumgüter
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Would Definitely Recommend!
Bewertet am 9.3.2021
Overall using Shippo has been great and I haven't run into any issues so far.
Overall using Shippo has been great and I haven't run into any issues so far.
Vorteile
Shippo is extremely easy to use and implement. Everything about using it seems intuitive.
Nachteile
One feature I would like to see is an autofill when manually creating a label for a recipient that has been used before. I would also like to be able to create a label for just a regular envelope, or maybe even print stamps.
- Branche: Konsumgüter
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
No complaints
Bewertet am 7.7.2020
awesome, easy, cheap (i think). i would recommend it to ALL of my customers
awesome, easy, cheap (i think). i would recommend it to ALL of my customers
Vorteile
super easy, was free for a while. i honestly dont even know what i pay for it right now, i thought it was still free. either way, it has changed my life compared to filling out labels by hand. mass upload with csv is very very helpful. i like being able to save package templates
Nachteile
it would be cool to see how much i save every time i buy a label. i would maybe add something that allows you to collect orders and put the data directly into shippo. right now, i collect orders with a google form that collects address info, then i download that as a csv and upload it to shippo. it would be cool to have a feature that allows me to create an order form using shippo so i dont have to download it each time
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
GoShippo for Home Based Business
Bewertet am 4.11.2021
I can schedule a pickup from my front door!! Since the pandemic broke out, it has saved lots of...
I can schedule a pickup from my front door!! Since the pandemic broke out, it has saved lots of time and headaches!! It is straight forward easy to maneuver and saves so much time and money from having to stand in line at the post office.
Vorteile
GoShippo is a must have for a Home Based Business.
Nachteile
I would like to see integration with Square
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Shippo Has Saved Me a Lot of Money
Bewertet am 31.5.2022
It has saved me $1-2 per package, which over time adds up. The integration with my host/processor...
It has saved me $1-2 per package, which over time adds up. The integration with my host/processor was extremely simple and flawless.
Vorteile
The ease of integration with my hosting/processing company was exceptional. The shipping rates are lower than many other alternatives.
Nachteile
I wish it were easier to create a new one-off order entry from within Shippo or to obtain rates without having to create a new entry and then hide it afterwards since it can't be deleted. There really needs to be an easier way to reprint a label after the initial pop-up is gone.
In Betracht gezogene Alternativen
Pirate ShipWarum Shippo gewählt wurde
Price.Gründe für den Wechsel zu Shippo
Integration was easier.Antwort von Shippo
Hi Dominic,
Thanks for leaving us a review. We're happy to hear that Shippo has helped you save plenty in shipping costs. We also appreciate your feedback in regards to our user interface, which we've relayed to our team. As for the rates, you can head to https://onlineshippingcalculator.com/, which showcases Shippo's discounted rates, to obtain rates for any shipment you were interested in sending out. We hope this information helps!
Thank you,
Shippo Support
- Branche: Verlagswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Easy, inexpensive shipping solution.
Bewertet am 14.6.2021
Shippo continues to impress us as the best, most cost-saving and time-saving shipping solution four...
Shippo continues to impress us as the best, most cost-saving and time-saving shipping solution four our small business. The seamless integrations with our various marketplaces, easy to learn user interface, and responsive customer service make Shippo the small business solution we recommend most when speaking with colleagues and new friends at industry conferences.
Vorteile
The best part of this software is the ability to integrate with multiple marketplaces where our products are sold. This creates a "one stop shop" where we can manage, track, and ship orders that have come in from several sources. The integration is a two-way connection, so that once an order is shipped, it shows as shipped with tracking information in our various marketplace apps and websites. This saves an incredible amount of time so that we can focus our attention on creating great products.
Nachteile
There have been a couple of days when the site was down or experiencing issues when we came to our scheduled time for packing and shipping. Obviously, this throws a minor wrench in our daily schedule, but we understand that these things happen. The responsiveness of the Shippo team is excellent. I all of these cases, once the problem was identified, we received notification that work was in progress and that we would be told when the site was ready to process orders. The subsequent notification that the site was ready to go saved us from having to go back periodically and check. This valuable customer service saves us time and is greatly appreciated.
- Branche: Konsumgüter
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Shippo saves me money every day, and is honestly a service I rely on and trust.
Bewertet am 21.12.2018
Overall I am extremely impressed with Shippo, I have not had one single negative experience using...
Overall I am extremely impressed with Shippo, I have not had one single negative experience using this software and that is not a common trait in this rocky world of online commerce. With all the stresses involved it would be easy to take this service for granted, but if it were to not exist tomorrow I know that I would be sorely dismayed and it would be a difficult blow. I also, use Shippo exclusively for all return shipping labels as they are "pay when used", and it makes returns so much easier to deal with.
Vorteile
The software is very user-friendly. Easy to maneuver, to understand, just take the time to read through the plans and billing--set up your account with billing (paypal is an easy option) and if you aren't familiar with the carriers and the rates/services they offer, get informed. I like the fact that I can play around with dimensions and weights and find the right package size and shipping option for the least cost while not compromising product integrity or arrival deadlines.
Nachteile
I can't really think of a "least" in the list of adjectives that come to mind. I began my e-commerce journey exactly one year ago this week and I don't remember how I came across Shippo, but I have been using this software nearly every day and sometimes several times a day (I sell on platforms that have their own shipping options, so for me to choose Shippo over their discounted plans really says a lot!) I rely on the lower pricing on Priority shipping for a majority of parcels that I ship regularly.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Makes shipping easy!
Bewertet am 3.8.2019
It has made making my mailing labels SO much quicker! You have saved me so much time over my old...
It has made making my mailing labels SO much quicker! You have saved me so much time over my old way. I was using the USPS site and it took forever to fill out each label. Having previous shipments stored helps when creating a new label. I love how it syncs with my website and Etsy. Overall it has made shipping more professional and easy!
Vorteile
I love how it tracks all my orders from various platforms (my 2 websites, Etsy). I can see at a glance what I need to ship and from where.
The auto-fill feature on addresses is great. Also the verifying an address is very helpful!
Being able to "store" addresses and make another label for another package without having a new order helps.
I always use USPS so being able to set that as a default helps speed making labels up.
Nachteile
The only con I have is the auto fill when creating a new label using the same email address. It will keep auto filling with the other address and if one client orders several gifts for different people, it's kinda a pain.
- Branche: Kosmetik
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
I use Shippo everyday for my small business needs!! 12/10
Bewertet am 6.6.2022
Vorteile
I like the easy integration and streamlined packing and shipping for my business. I can group similar weighted items and print labels in batches along with free manifest forms that make it easy for USPS to handle my packages in bulk.
Nachteile
It would be useful to have a data export feature for shipments. Logistic data analytics would help small businesses more!
Antwort von Shippo
Hi Joshua,
Thanks for leaving us a review. We're happy to hear that Shippo has helped streamline your shipping processes! We're not 100% sure if a feature like this is what you are referring to, but we wanted to note that we do have an "Export" feature within our Shipments page. By exporting shipments within a specified timeframe, you're able to look at all the details (tracking number, shipping carrier, label amount, shipping address, etc.) of all shipments. If there is something you think is lacking from this Export feature, please let us know and we would love to relay this feedback over to our Product team!
Thank you,
Shippo Support
- Branche: Kunst & Handwerk
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
2yr User
Bewertet am 31.5.2022
I like using this.
I like using this.
Vorteile
I like that it is easy to use. Very little issues
Nachteile
I wish you could see a running total of your purchases. ATM there is no way to see balance.
Antwort von Shippo
Hi Jason,
Thanks for leaving us a review. We're really happy to hear that you're enjoying your experience on Shippo! If you head over to your Analytics page, you can view your total spend within a specified timeframe. If you'd like files to save for your records, you can go to your Billing page and view/download all of your invoices. Using the Export Transactions button in your Transactions Page, you will be able to get a downloadable and editable CSV file, which allows you to sort and search by invoice number, date, carrier, etc.
If you were referring to running total as the amount you'll be charged once you get to your next invoice, you can go to your Billing page and click 'View All' transactions to see the current charges that are going to be included in your next invoice. You can click the invoice number under "Invoice" to see the current, pending invoice which gets updated with each purchase, until it closes and you get charged. We hope this helps!
Thanks,
Shippo Support
- Branche: Kunst & Handwerk
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
One of the best decisions our company ever made to use Shippo for our shipping needs.
Bewertet am 4.10.2019
Vorteile
The software has been super easy to use. The rates are a little better than what we can get on other ecommerce sites that we sell on. Shippo bills us once a week for the labels that we have purchased during the week on the plan that we currently use. We also like that we can create labels from orders that we get from other ecommerce sites that do not integrate with Shippo. We highly recommend then to everyone. It's been a great tool and time saver for our business.
Nachteile
When we first started using Shippo Parcel Post Select would always come up as the mailing service they picked for us to use, because it was a little a few cents cheaper than Priority Mail. We didn't use that service so I had to void a lot labels in the beginning but that has been address and we haven't had any issues since.
- Branche: Kunst & Handwerk
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best Shipping Software
Bewertet am 2.8.2019
It's so awesome. I tell everyone about it.
It's so awesome. I tell everyone about it.
Vorteile
Shippo is cheap, which makes it extremely affordable for a small business that ships products regularly but not constantly. It's easy to use, as it integrates with the platforms I currently sell on, and manually entry is easy too. And the shipping labels are priced super competitively with any other platform I've used. I also love that you can price compare between different shipping companies like FedEx, UPS and USPS really easily. Bulk orders are easy to do as well. It's also formatted to print 4x6 shipping labels for my Demo.
Nachteile
When you search to find a previous order, you can't click to make a new label for that one and add it to a bulk label order. I often have people pay once for a 6 month subscription, which means that every month I need to dig back through and find their address and print a new label for them. It would be much easier if I could click other name and add them to the rest of my bulk labels I'm printing rather than having to do it individually.
- Branche: Großhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
There are tools that need to be developed.
Bewertet am 10.11.2022
It was beneficial for the shipping process in general. It was just unpleasant for us to use the...
It was beneficial for the shipping process in general. It was just unpleasant for us to use the product. The product needs to be improved in this sense.
Vorteile
Customer service. Shipment tag functionality for order form. The integration option is satisfactory. Tools that make the shipping and shipment tracking process practical.
Nachteile
Using the product is not easy. The price is high compared to its competitors. Ul could have been more intuitive and cleaner.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
So easy and practical
Bewertet am 31.5.2022
It’s my go to for business and personal shipping. No more standing in line at the post office for...
It’s my go to for business and personal shipping. No more standing in line at the post office for me!
Vorteile
I was in search of alternative shipping options when I actually received a package with a Shippo label. I immediately went on line to check out Shippo. I signed up, used it a bit and that was the last time I went to the post office. It’s so user friendly. No nonsense. I did have a question once. Contacted Shippo by email. The response was quick and appropriate. I have noticed over the last year or so, improvements on ease of use. Nothing to loose...ease of use and peace of mind to gain.
Nachteile
I did have a concern about a few things originally, but there have been improvements made over the years and I no longer have any concerns
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent Shipping Service
Bewertet am 31.5.2022
I am very happy overall with Shippo as I have used it for several years and it has saved me a lot...
I am very happy overall with Shippo as I have used it for several years and it has saved me a lot of time and energy.
Vorteile
The best thing about Shippo is I can quickly and easily print and fulfill a lot of orders at once with minimal effort.
Nachteile
Once my post office rejected a label because it didn't have a second barcode on it for a Priority Express shipment. Shippo said their label was correct and didn't need revising. However my post office won't accept these labels. I'm sure it is just a stickler for the rules at my local post office but I wish Shippo had been able to change the labels for me so I could continue to use them. I now have to use the USPS website for Priority Express due to this issue.
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Shipping software
Bewertet am 23.6.2020
Vorteile
The software is super easy to use which is great for beginners with no experience with shipping. Everything is there for you that you need to easily create, buy and print labels, see shipping options, notify customers, tracking, and returns. Customer service is also the best. All my questions were always answered immediately and they are available and proactive to help. Billing also is easy as they do it weekly and I get an itemized list. And the best part is the software and service is free.
Nachteile
The only problems I've run into which actually may have nothing to do with the software is that on a couple occasions, the tracking was majorly off on a shipment that was very delayed or seemed lost and then wasn't. Again, I don't really think it was an issue with the software as with the actual shipping of that package.
- Branche: Konsumgüter
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Shippo is great!
Bewertet am 7.1.2019
This platform makes my life so much easier without costing me anything. They seem like a great...
This platform makes my life so much easier without costing me anything. They seem like a great company with a genuine customer centered and improvement focused attitude.
Vorteile
It is a great value for the money. It was very easy to get started with, and has continued to grow and refine itself as I have grown. It's flexible and has allowed me to understand how shipping works while saving me time and money from standing in line at the post office.
Nachteile
It can be slow at times due to extraneous clicks required to get different pieces of information needed for different types of sales. It can also be lacking in features/information at times, but 9/10 times the information is there; it just needs a little digging to uncover. At the end of the day though this is essentially a free platform, and anything I'm lacking I should be maintaining on my own systems.