Avanan Erfahrungen

The best festure with the tool is the strong firewall gateway that helps to block and eliminate any patential threat. With the tool you are able to achieve a cyber attack free workplace. The tool is also easy to use and customize. Integration with third party applications has no single challenge.

The only challenge with the tool is the cost of aquisation. Everything else about the tool is adirmeable.

Harmony reduced the number of phishing emails getting to our inboxes by 94%. On top of that there are very few false positives quarantined. The support & training from the Checkpoint team has been excellent. The product has required very little ongoing work to maintain after initial setup

There is no downside in the functionality.

The program installed pretty much instantly with zero interference to our Office 365 Environment. The program itself is very robust and has a lot of cool features and they continue to add more as each update comes out. It has a very clean and intuitive user interface and it very easy to pick up on everything after your initial training session. There is also a level of customization to the menus and to the interfaces.

When creating custom queries there are hundreds of options and it will take time and practice to learn them all. However, you can submit any question to the customer support team, and they will answer anything you throw at them and help you understand.

I also like that it is API based. It works in conjunction with the standard office 365 security features, instead of replacing them and rendering them useless, like the other popular solutions on the market. This makes for a faster and more efficient experience in my opinion and from what I have seen.

I honestly can't think of any major dislikes or complaints. Any time I have had any issues or questions, I have been able to get it resolved or I have been able to get an answer form the support team.

It is fairly intuitive to use, integration was well supported and they are responsive and communicative when it matters. In a business such as ours that relies on email, this product cuts down on the noise a great deal, allowing us to focus more on business. Support is extremely responsive and they seem very focused on pleasing their customers. The system is swift to pass through data, so we see very little to no degradation of email delivery speeds. The management of questionable emails or DLP is easily decided by end users, almost in real time or by IT management - depending on your easily customizable setup.

Avanan has still not implemented the ability to simply block by TLD extension, such as .jp or .cn . Their UI can be a little unwieldly at times, but that said they are keen on improving their product and very responsive to user feedback.

Avanan took legitimately less than 10 minutes to set up for our trial, and hooking it into Office365 was easy and straight-forward. Unlike competitive products that we looked at that have intermediaries that can be snooped and then gamed by Threat Actors, there is no outward signal to the "Bad Guys" that you are deploying Avanan.

Tuning will take a little bit of time, but this is the "Nature of the Beast" in Security.

Game changing setup being behind Office 365 without having to change MX records or disable / bypass using the security tools with Office 365. Think of it as adding a bigger turbo to your car, bolt on and go!

Detonating attachments in cloud, amazing phishing engine, and extremely easy to setup and use. Less than 30 mins to setup.

I have had zero bad experiences or poor experience with anyone from Avanan's team or the product.

The modular "a la carte" design and ability to choose between multiple security vendors to suit the organization's needs while providing an effective security layer to one of the largest attack vectors today - email.

The web gui is not very intuitive and can be a little tricky to drill into at times

My initial impression with Avanan was fantastic as I was able to get fully provisioned on their platform within 24 hours. We first started with a trial/POC that gave us insight on how the service would work; we decided to initially go with the service for a year. We have been very pleased with the results. The service detects virtually all phishing attempts and quarantines the email. We set up several policies in an intuitive manner to deal with certain types of email. We also have the ability to get alerted on anamolies that Avanan detects as well as being able to delete a particular email out of all mailboxes.

But those outstanding features take a backseat to their support team. I measure a company's competency and confidence in their product by how good their support team is, and I have to say they are amazing. They respond to my initial inquiry within a few hours typically; their support team is very knowledgeable and kind and willing to explain what process they are going through to resolve an issue. You can have every confidence that if there is an issue on the platform or a particular licensed feature you want to configure, the Avanan team will get you up and running quickly and professionally.

Nothing really comes to mind. There are very rare instances where I will get a phishing email that bypasses their engine, but after reporting it to Avanan's support team, they submit these particular emails into their algorithm to prevent those emails from rearing their ugly heads again.

Avanan was easy to setup. An onboarding specialist walks you through the process and helps configure the settings that you need. Avanan is very affordable. And best of all, it stops all phishing and malicious emails from getting through to my users. We have not had a security issue since implementing it. Before Avanan, we were getting hundreds of phishing, malicious and scam emails a day. Now they are all caught by Avanan's filters and my users don't see any of them. I no longer worry about someone getting their credentials stolen or clicking on a link they weren't supposed to through email.

Nothing. It just works. And if you need support for something, they respond via email within minutes. Excellent service!

Avanan is almost too good to be true. It literally takes just minutes to install, it learns quickly, and it has effectively reduced my team's time dealing with responding to phishing attempts by near 90%. It was shocking to see truly how many email threats make it through O365's "filtering". Avanan helps me sleep better at night. What more can you ask than that?

My only dislike is, honestly, that I didn't learn about Avanan sooner.

I would have to say the simplicity of use is the "most liked". I do not want a solution which I have to babysit or maintain. I wanted a solution which works out-of-the-box and continues to protect. That is Avanan.

Overall there is nothing which comes to mind, as "like least", as the solution is much easier to operate and more accurate than my prior solution.

Avanan provides great support by providing quick support and great resolutions. It's incredibly effective at blocking malicious emails and DLP. It's easy to whitelist domains that you don't want to be affected. It's also easy for end-users to use. When they receive a quarantine notice, it's quick and easy to get the email released to them if it's legitimate. I think they have great product integrations behind them as well.

There's not much. There are a few areas where the interface could be more friendly. It sometimes takes a little long for email to get through to users when it's being evaluated, but it's worth it and you learn to expect it.