storEDGE Management Software Erfahrungen

storEDGE Management Software

4,4 (239)
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Mobile Self-Storage-Management-Software

Gesamtbewertung

4,4 /5
(239)
Preis-Leistungs-Verhältnis
4,3/5
Funktionen
4,2/5
Bedienkomfort
4,3/5
Kundenbetreuung
4,5/5

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239 Bewertungen

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Nothing but great things

Bewertet am 23.10.2018

Vorteile

It is constantly evolving and upgrading to adhere to the ever-changing industry and technology that supports it.

Nachteile

In the beginning it was a lot of open promises about reporting and changes that were going to be made to the software without avail - however the pace has been picked up and the customer service is amazing

Mark
Gesamtbewertung
  • Branche: Vermögensverwaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Using Garbage Software.... I mean SiteLink.. I mean anyone else besides storEDGE consider the...

Bewertet am 22.6.2023

I love storEDGE. I love that I can take my laptop with me and with an Internet Connection I can...

I love storEDGE. I love that I can take my laptop with me and with an Internet Connection I can visit Family & Friends and "work from home" sort of speak. I like to feel totally in control at all times and storEDGE allows me that I can access my work from anywhere. I love the knowledgeable customer service team. They do a great job. I've used other software's and storEDGE is simple, easy to access what you need and being able to feel connected to our customers is important to me. I like the Communication features. I can text, listen to previous recorded phone calls, and email customers easily from the software. Other software's may have the same features but storEDGE makes maneuvering and accessing these features easily. What's the point of having great features if your Managers can't figure it out? storEDGE makes this process a breeze!

Vorteile

It's simple. It's easy to use. Customer Service is awesome and included in the price.

Nachteile

When you are moving in a customer, you can't easily change the payment due date to be prorated to that specific date if its any day besides the 1st of the month. They use the word "Tenant" which is a bad word. Tenant derides from the word Temporary. Do you want your customers to feel Temporary? Yeah, good luck getting storEDGE to change it. Any really awesome idea that you have, throw it out the window. Storable knows they won the lottery with adding storEDGE to their back pocket. The problem is they refuse to make awesome changes and for this reason they will one day be replaced or become outdated. I have some really good ideas and so does others but in Storable's mind they think they are like the Bible. "You can't add or take away from perfection" and anyone who's read the Bible understands it's not perfect and it's a dang good thing we have additional scripture and personal revelation to guide us through life's perils. storEDGE is Great and dang near Brilliant product but it's number one flaw is they refuse to add great ideas. Get rid of the word Tenant and be open to great ideas from your customers otherwise don't be surprised when another product comes along and kicks you to the curb.

In Betracht gezogene Alternativen

Easy Storage Solutions

Warum storEDGE Management Software gewählt wurde

WinSen is a good product. Once you learn it, it starts to become easy. WinSen's reports though when printing them out would leave out important data. Even if you re-start the product it wouldn't include everything on the Rent-Roll. Customer Service cost extra or is not included in the service. The pro was that it is a one time payment. WinSen was a good product but is not cloud based so the only way you can do your work is if you sit at a desk. We needed something cloud based, we wanted customer service to be included. We needed to upgrade because eventually WinSen will become outdated to this new world we find ourselves in.

Gründe für den Wechsel zu storEDGE Management Software

I don't know. I've heard they really are comparable. I'd like the opportunity to use it and then I would be able to find out if it's better or worse than storEDGE. I've done a lot of research though and I've heard they are the 2 best products out there. I've heard of another product but I can't remember who it is. If you ultimately choose storEDGE though you've made a wise choice. It's good stuff, It's great and my personal choice of product even though it's owned by Storable. If you are using SiteLink pull your head out of your butt and switch! Your managers will thank you for it!
Doug
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

StorEdge is going down hill quickly thanks to STORABLE and [SENSITIVE CONTENT HIDDEN]

Bewertet am 10.1.2020

StorEdge was GREAT in June 2016-2017 because they always answered the phone and helped us get past...

StorEdge was GREAT in June 2016-2017 because they always answered the phone and helped us get past problems. Starting in 2018 their Help Desk began to decline and could only tell us "we are working to correct the problem" with no time table to fix issues. In 2019 the wheels fell off. Anything that was good about StorEdge is now gone. The company was purchased by is [SENSITIVE CONTENT HIDDEN] ([SENSITIVE CONTENT HIDDEN] of Sparefoot and Storable) and customer service is now 100% gone and useless. Now STORABLE owns 5 companies: SiteLink, StorEdge, Select Merchant Services, PAYA, and two other credit processing companies. They have a created a MONOPOLY that is causing harm and disfunction to all of these once great companies. It is a SAD day when capitalism and competition simply disappears because of one large company who's goal is only to make more money.

Vorteile

StorEdge is pretty easy to use and find your way around the software. When we were first started with the software 4 years ago it WAS speedy and their customer service WAS amazing. NOT ANY MORE!

Nachteile

1. Since they have been bought out by [SENSITIVE CONTENT HIDDEN] at Sparefoot/STORABLE their customer service has been non-existent. Their HELP DESK is a joke. They have 7 employees to "Help" 4000+ storage locations.
2. I had double billing using autopay on two different months in 2019. I had to spend 9 hours voiding over 200 autopay transactions, and three days making phone calls apologizing to my tenants.
3. Their TASK bar is non-functional and useless.
4. They do not have a function for "prorated move-ins"
5. Storable Company now controls SiteLink, StorEdge, and all 4 credit card processing companies that they work with - Storable now sets the credit card processing rates! It is a total MONOPOLY!
6. Their automated emails/text messages will get stuck in "pending" and will not always go out to customers even though their software said it has. StorEdge will no longer work to fix problems because they no longer communicate with their customers and Storable raised our rates even though I'm doing more work now that the StorEdge software is failing in autopay, communication, and customer service.

Roxy
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Managed with no Knowledge

Bewertet am 24.8.2022

StorEdge is great at being detailed and solving issues as well as open to improvements! I love this...

StorEdge is great at being detailed and solving issues as well as open to improvements! I love this Software and would honestly never want to switch!

Vorteile

I transfered to this facility from another location which had a different software program. I had no guidance from (no longer with us) superiors of this software. With that said the best feature is the Customer Service Center! By far they saved my life! I also love the graphics and the layout and how easy it is to find what you are looking for. You can search in the Help Center if you do not want to call the Customer Service Center and gain even more knowledge.

Nachteile

I am not a fan with the process of transferring current tenants. To explain, if you did not know that a tenant is already a current tenant or if they create a lead, and you move them in without knowing then they are stuck with two separate accounts and they can not be combined without moving them out and then back in. So that needs to be an option.

Rachel
Gesamtbewertung
  • Branche: Hausmeisterservice
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Makes my storage life easy!

Bewertet am 29.8.2022

Vorteile

I absolutely love StorEDGE. From day to day duties, to things I only need to look at a couple times every few months, the software helps me stay organized. The ease of logging in anywhere, being able to assist tenants immediately, is what allows us to provide the best customer service we can.

Nachteile

When we first switched over from SiteLink to StorEDGE, we had quite a few issues with tenants information being correctly added. The first couple months I had tenants calling me, asking about their autopay not being withdrawn. I'd notice that some addresses, alternative contacts, basic information, didn't get swapped over. Once I got all the kinks worked out, the software is fabulous.

Roxanne
Gesamtbewertung
  • Branche: Gewerbeimmobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Easy to use

Bewertet am 21.6.2023

It is the best that i have ran by far.

It is the best that i have ran by far.

Vorteile

How easy it is to access and get help and find articles when in doubt.

Nachteile

How there is no way to transfer tenants to the same account. Tenants will have several accounts under the same name if you do not know they were a previous tenant.

Penny
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

I use storEDGE daily

Bewertet am 6.6.2023

No known issues. I highly recommend.

No known issues. I highly recommend.

Vorteile

The ease of having everything i need in one spot.

Nachteile

At this time I can't think of anything.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Vorstandsbüro
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

Great for executive team not great for employee base

Bewertet am 23.8.2022

Vorteile

Lots of reports available. I love the sms system when it is working correctly

Nachteile

It is not user friendly to the employees and customers and needs more feature adjustments

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Intuitive, clean interface. Great for multi-store operators.

Bewertet am 19.10.2018

Vorteile

Very easy to learn due to user friendly interface.

Nachteile

Reporting is not always accurate. Scope of data is also limited compared to competing products.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Love the web based platform

Bewertet am 12.10.2018

Vorteile

We swtiched from another platform that would crash when the internet would stop. This being web based allows me to pick up where I left off on my cell phone when that happens. I can also check the management reports when i'm away from the office.

Nachteile

The reminders screen is hard to remember as the tab off to the side isn't something I think about. I wish there was a way to put the reminders on the dash so it is the first thing you see.

Allison
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Very happy with our upgrade

Bewertet am 22.6.2023

Overall we have been very satisfied with Storedge. It has made it much easier to keep track of...

Overall we have been very satisfied with Storedge. It has made it much easier to keep track of delinquent tenants and the amount of automated reminders has increased the amount of our tenants who keep up with their bills.

Vorteile

Switching from Syrasoft to StorEdge has been like night and day. StorEdge makes our day to day tasks so much simpler and it runs much more efficiently. Just about everything is automated and the software itself is very simple to understand and use. Everything is pretty self explanatory once you get used to where certain settings and tasks are.

Nachteile

There are a few aspects of Storedge that leave something to be desired. For instance, the tenant portal is not great. For some reason autopay settings are not anywhere in billing information so tenants have no idea when they update their payment methods that they're being taken off of autopay unless they go to a different part of the site to re-enroll.Also, it was initially very convenient that tenants could update their own contact information until we realized that meant they could also change the name on the account without re-signing a lease, which put us as a facility in a very difficult place legally when it comes to auctions and sending accounts to collections. Unfortunately there's no way to choose what info tenants can and can't update themselves- it's all or nothing.Another thing we think could use improvement would be sending emails. There's no way to see a preview of an email you're going to send a tenant to make sure the auto-fill fields populate correctly unless you send the email first and THEN you can see how it turned out. As far as billing goes, a major issue we recently ran into is that if a tenant is pre-paid months ahead and receives a rate increase, the rate increase will not go into effect until their prepaid credit runs out. If that tenant is consistently paid ahead, the rate increase will just never go into effect.

Natalie
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

storEDGE Management Software Review

Bewertet am 21.6.2023

Vorteile

We thoroughly enjoy using the storEdge software. We decided to swap to this software after many years of keeping up through a different operating system that was not intended to be used for self-storage. The billing features, payment reminders, customer support are some of our favorite assets available through our system. This product is very user friendly on both ends—for the customer and the administration. Once we decided to swap to this product it was not difficult at all to integrate the new system into our existing business.

Nachteile

There are a few report features that are difficult to find and run for year-end/ tax purposes. The current renters sometimes have an issue with logging in or knowing their username and/or password. Overall storEdge is very user friendly on both ends of the system.

Lynn
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 4.0 /10

Tech support stinks

Bewertet am 28.3.2020

Have been very happy with all aspects of the software

Have been very happy with all aspects of the software

Vorteile

I have been happy with the use of the sofware

Nachteile

I have been unable to log in to my software for going on 48 hours. This is not acceptable. I feel as though [SENSITIVE CONTENT HIDDEN] in tech support has had more than enough time to get me back on line. Last communication with him was 16 hours ago. Perhaps you are closed on Saturday. If this is the case I would have thought someone would have made this priority as we were down all day yesterday. We had the same problem the day before and it was corrected rather quickly by [SENSITIVE CONTENT HIDDEN]. Does this not show in our record to maybe assist the next technician? In wrapping up I feel like my case was just swept under the rug and the monkey was being put on my back.

Joe
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Makes Storage Facility Management simple.

Bewertet am 23.8.2022

Vorteile

The best part of StorEDGE is its ease of use. We chose StorEDGE to run our first storage facility and we could not be happier with our choice. The ease with which the program operates makes it extremely simple to onboard new people to use the system. Also, we rarely have billing issues with our tenants as they almost all choose to use the autoplay feature and the ones that do not get email reminders both ahead of all payments that are due and again if they do not pay by the due date. This has been made running a storage facility far less stressful than we were expecting.

Nachteile

The only CON would be the mobile site. I wish there was an app to use. My cell phone is huge, so I am able to navigate the site easily, but some other employees struggle a bit using their cell phones.

Lisa
Gesamtbewertung
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

review on storedge software

Bewertet am 21.6.2023

Overall I think to software works great, I haven't had any major problems using it. If you do have...

Overall I think to software works great, I haven't had any major problems using it. If you do have any questions, the help desk is a phone call or email away.

Vorteile

When brand new to this software it was very easy to understand and use. Learning it was no problem. A lot of the things I use on it I was able to figure out on my own after I got the basics down. It really helps having a program that I can rely on to run my facilities. Plus being web based I can use the program from anywhere I can get internet.

Nachteile

during the busy time at the beginning of the month the program tends to run a little slow which is understandable due to high volume of usage. It usually will come back up and run smoothly.

Dusty
Gesamtbewertung
  • Branche: Lagerung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Would recommend

Bewertet am 23.8.2022

Vorteile

Ease of use and features that are available.

Nachteile

The online help chat feature went away shortly after I implemented this system. It was a good feature and needs to be brought back. As it is I have to send an email and wait for a response.

In Betracht gezogene Alternativen

WebSelfStorage
Michael
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Very happy with product and customer service.

Bewertet am 16.11.2016

Switched from stand alone desktop management system (from the industry leader) when we took over...

Switched from stand alone desktop management system (from the industry leader) when we took over this facility. StorEdge product seemed to be best choice given our plans for the facility. We were looking to run this property remotely a good portion of the time as well as streamline all the office functions. A web based system was a must have in our eyes because of the need to manage remotely. Having the ability to combine the management system, website setup/design and online payment was also important as we wanted to drive occupancy and rates up quickly. StorEdge customer service is always quick to respond to queries and provide resolutions. We may quibble with StorEdge over what change or improvement should be given high priority but overall very pleased with their dedication to maintaining a friendly ecommerce experience for the tenant and operator. Newest upgrade of having customers Esign their move in documents is great for smaller facilities that do not maintain office hours all week. Not quite a paperless system yet but moving closer.

Brian
Gesamtbewertung
  • Branche: Lagerung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

StorEDGE Management Software Review

Bewertet am 25.6.2023

Vorteile

The StorEDGE software is very easy to use and incredibly reliable. Navigation is intuitive and makes finding what you need, when you need it, a snap.

Nachteile

My only complaint (and it's a small one) is that there have been times when the UI has been updated and finding specific tabs turns into a hunt.

Will
Gesamtbewertung
  • Branche: Lagerung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Review of storEdge software for self storage facilities

Bewertet am 23.8.2022

Overall very effective management software, good customization options. Ability to automate many...

Overall very effective management software, good customization options. Ability to automate many functions like tenant communication, rate management etc. Great integration with website.

Vorteile

Tenant communication. Rate Management. Web/cloud based. Easy user interface. Overall intuitive to use.

Nachteile

Occasional glitches in many parts of the software, billing, tenant communication etc. As the company grew the support staff was overwhelmed and under-trained at times. Issues took longer than anticipated to resolve.

Jonathan
Gesamtbewertung
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Love the software and the ability to get in touch with support!

Bewertet am 30.11.2016

When we first started, we were running Storage Commander for our 2 facilities. There were a lot of...

When we first started, we were running Storage Commander for our 2 facilities. There were a lot of hang-ups we were having, so when we bought a third site, we new we needed a change. We tried StorEdge out for the new site and quickly realized that it was everything we wanted. With the promise of a facility map and other changes (which have been made and they are sweet!) We switched over a total of 3 sites and 700+ units to StorEdge with hardly any snags. We are very pleased with the software and the developers who are constantly looking for new ways to improve and make the interface more all-inclusive and user friendly. Thank you for always listening, looking for solutions to any problem that comes up, and having a kick-butt team!

Vorteile

Ease of use, functionality, switching between facilities, corporate wide reports and numbers, online renter's portal, and integration

Karen
Gesamtbewertung
  • Branche: Lagerung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 3.0 /10

Great potential, but doesn't work right, VERY DIFFICULT to navigate in background

Bewertet am 19.1.2023

Was told from the beginning that since they have videos online, they don't have time to spend an...

Was told from the beginning that since they have videos online, they don't have time to spend an hour with each new customer. From set up until now, 6 months later, I am very confused and videos don't help. Now I'm still just as frustrated and it seems like some techs are too.

Vorteile

Love the texting, emailing, and incoming calls feature!

Nachteile

Navigating to set up, change letters is awful! It's very confusing, and VERY DIFFICULT to make any changes, and ALSO who makes it so that you can't put in page breaks?

Penny
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

storEDGE is a user-friendly product! Highly recommend!

Bewertet am 23.8.2022

Vorteile

The dash board is a great tool. Everything that is needed is at one glance!

Nachteile

The red exclamation point used to notify us that an overlock needs to be removed, they have taken it away and I am not certain why. Also, not being able to see an individuals access to the property. I wish it could be separated and sorted by individual users.

Sieg
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Not a Friendly software

Bewertet am 2.8.2022

No Not use this company or any of their services. Beware!

No Not use this company or any of their services. Beware!

Nachteile

We purchased 2 Storage Unit Facilities four years ago. The software company was small and very user friendly. After selling our 2 facilities June of 2022 the company had been bought out and had lost any customer service they once had. Continues loops and charges not being reversed after canceling their services for obvious reasons.

Heather
Gesamtbewertung
  • Branche: Lagerung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

Wish we'd never switched

Bewertet am 16.11.2016

If it were easy to transfer data from 1 software to another we wouldn't have stayed w/StorEdge...

If it were easy to transfer data from 1 software to another we wouldn't have stayed w/StorEdge after the 1st few "trial months"
An iPhone app would make a works of difference!

Vorteile

Cloud-based
Easy-to-read graphs on dashboard

Nachteile

Crashes often
Unexplained bugs
Tendency not to update (communication between gate software, payment software, etc)
The selling point of this product was the cloud-based feature which would enable access from anywhere ... but the desktop doesn't fit onto my iPhone 6screen
The "additional contact" under the tenant tab could be formulated in a more visually striking (bold/different color?) format.

Jay
Gesamtbewertung
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

User Friendly

Bewertet am 21.6.2023

I'm glad the owner chose this software over others to make the management of our facility time...

I'm glad the owner chose this software over others to make the management of our facility time efficient.

Vorteile

It is extremely easy to learn and navigate.

Nachteile

Sometimes it's hard to solve a problem on my own using the storEDGE help website. However, the support team is always friendly and accommodating.