TutorCruncher Erfahrungen

- easy to track jobs and lessons
- turned my paper lesson reports into electronic ones
- empowers my tutors and clients
- time sheets are managed once tutors mark a lesson complete
- compared to their competition, price versus features is unbeatable
- great support. The guys at Tutorcruncher area always very responsive and they are on the other side of the world for me

- Credit requests and invoicing is done a little bit different from how I used to do it and required a change to my internal business processes. If there is an amount still owing on a credit request, I'd like to see that marked as transferred to the invoice when the invoice supersedes that credit request
- I don't use it to track tutor pay because our Australian casual employment pay rates are too difficult to implement. I simply export tutor hours and manually enter into Xero's payroll.

Excellent for next level of tutoring company, when management of lessons and invoicing becomes too much for manual solution.

Can be tricky to setup initially, and fees fairly high.

Tutorcruncher is efficient and allows prompt processing of payments. Clients can pay using a variety of methods and receive clear, transparent communication

Sometimes names are not added in a alphabetical order

Responsive customer service and continual upgrades.

The time zone of the team is much different than MST.

Easy to use and effective software for managing a tuition business. Includes everything from initial contact to requesting and taking payments and paying tutors.

Expensive, particularly when card processing fees are added.

Makes life simple. Works out hours and pay for tutors and parents immediately.

It can be clunky at times especially during periods of maintenance.

Very easy and simple to use. Staff very friendly and responsive.

No negatives, simple to use and very useful for my business.

Tutorcruncher is easy to use and a great powerhouse to running a tutoring business.

I do not like the amount of time it may take to speak with someone about any concerns.

The set up is easy and once done has saved me lots of time with scheduling tutors, requesting payments and managing new clients within my small organisation. My clients are happy with their side of the system, which was the most important aspect for me.

The overall design could be improved as it does look a little dated.

The customer support is unparalleled; the live chat service enables us to reach out to the team should we need help at any point. However, the software has been well designed and optimises the user's experience so it's not often we need to do so.

Not much can be said at this point. Perhaps I could suggest an extra feature; there could be a list of subjects that tutors can manually "select" so that we can reach out to tutors who tutor this specific subject instead of sending out mass broadcasts. Similarly, if there are students who are studying a particular subject / level, perhaps there could be a way of categorising this so that we could send valuable content via email marketing.

It is very user friendly! My staff required very little training to learn how to use and implement it. Same with clients once they are sent the link to create their profile they are able to do it with ease as I haven't heard one complaint. Also, automatic package tracking is such a bonus with Tutorcruncher! I also appreciate that you can customize reports for sessions by targeting specific areas for feedback that our tutors and coaches fill out. This helps us increase our quality of service.

When adding new appointments using the calendar, I wish you could double click on a day to then be prompted to create a new `lesson on the day clicked on. This would further increase efficiency when inputting schedules. It would also be great to be able to mark lessons complete with ease directly from the calendar page. Another thing is deleted appointments it would be great to more easily recover them than having to search through ALL previously deleted lessons; ideally I'd like to go to the job, see the deleted lesson, then click recover to bring the lesson back while I still have the job opened up. Last piece of feedback would be to create more filters (like searching jobs using a tutor filter).

How user friendly it is. There are so many options and categories available and they all make things so simple and easy, but are so user friendly to work with. Tutor Cruncher puts everything into place for you, so you just have to slot things in.

Sometimes things go wrong and we have to wait while that issue is being sorted out. However, the team does sort things out very quickly.

I am an accountant specialising in the tuition sector and many of my clients use TutorCruncher. The accounting side is excellent and the integration with Xero, Stripe, GoCardless and Telleroo works very well. I have used other tutor management software over the past few years but have found TutorCruncher to be the best by a long stretch. The support is outstanding. I have requested specific reports and features in the past and the TutorCruncher team have been very accommodating.

If you have very specific invoice requirements (especially if you require very tailored invoices) then make sure that TutorCruncher can accommodate this. Although this might be a limitation of the accounting software (Xero or Quickbooks Online) rather than TutorCruncher.

Can run most aspects of a tutoring business using TutorCruncher, in particular managing a team of tutors and matching clients and students, inputting and scheduling lessons, and dealing with invoices and payment orders. Has good online whiteboard intergrations and an API. Customer support is excellent and new features and constantly added.

Could be slightly more customisable and some users find the UX complicated at first.

- Great invoicing platform
- Good for managing appointments
- Excellent for matching tutors
- Good value

- Data analysis features are very limited
- Communication/email blast features are just okay

You have to understand and set it up the right way, one done, it works as a charm.

Some errors sometimes but quickly fixed.
Need to develop the student experience and tools. Such as online docunents editions and organized pedagogical documents f9r the students to come back and revise.

The consolidation of information, and its ease of access are the main advantages of using tutorcruncher.

Tutorcruncher can be occasionally difficult to use, with some unfortunate design flaws. One issue I had was with the labelling tutors option. Finding how to create a label caused me to apply this label to every tutor in the company, which took a long time to fix. Both the functions for creating, and removing labels en masse are frustrating to use.