--- description: Ausführliche Erfahrungsberichte zu Stax mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Stax mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Stax Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Zahlungssoftware](/directory/23/payment-management/software) > [Stax](/software/116119/fattmerchant) # Stax Canonical: https://www.getapp.de/software/116119/fattmerchant Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.getapp.de/software/116119/fattmerchant?page=2) > Fattmerchant ist eine Abonnement-basierte Zahlungsplattform, die eine unbegrenzte Kreditkartenabwicklung zu direkten Kosten bietet und Branchen wie Einzelhandel, Gesundheitswesen, sowie professionelle und Home Services mit integrierten, PCI-konformen Lösungen über EMV/Virtual Terminal, Warenkorb, Mobilgeräte und mehr bietet. > > Bewertung: **4.0/5** von 117 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.0/5** | 117 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Fattmerchant - **Region**: Orlando, USA - **Gegründet**: 2014 ## Gewerblicher Kontext - **Startpreis**: 99,00 $ - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - ACH Zahlungsabwicklung - API - Abrechnung & Rechnungsstellung - Abrechnungsportal - Alarmfunktion / Benachrichtigungen - Anpassbare Berichte - Anpassbare Rechnungen - Barcode/Ticket Scanning - Belegmanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Daten-Import / -Export - Datensynchronisation - Debit-/Kreditkartenverarbeitung - Elektronische Unterschrift - Elektronische Zahlungen - Finanzberichterstattung - Geschenkkarten-Management - Integration in QuickBooks - Kontakt-Datenbank ## Integrationen (20 insgesamt) - Actionstep Legal Accounting - Apple Pay - CardConnect - Google Pay - Lightspeed - Mailchimp - OptiMantra - Pronto - QuickBooks Online - QuickBooks Online Advanced - Salesforce.org Nonprofit Cloud - Shopify - Slack - TouchBistro - WooCommerce ... und 5 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Zahlungssoftware](https://www.getapp.de/directory/23/payment-management/software) ## Ähnliche Kategorien - [Zahlungssoftware](https://www.getapp.de/directory/23/payment-management/software) - [Faktura Software](https://www.getapp.de/directory/240/billing-invoicing/software) - [Mobile Kreditkartenverarbeitungssoftware](https://www.getapp.de/directory/1183/mobile-credit-card-processing/software) - [KFZ Reparatur Software](https://www.getapp.de/directory/821/auto-body/software) ## Alternativen 1. [PayPal](https://www.getapp.de/software/91263/paypal) — 4.6/5 (26301 reviews) 2. [Venmo](https://www.getapp.de/software/106635/venmo) — 4.7/5 (9271 reviews) 3. [Stripe](https://www.getapp.de/software/91015/stripe) — 4.6/5 (3309 reviews) 4. [Square Payments](https://www.getapp.de/software/112251/square-payments-processing) — 4.7/5 (2672 reviews) 5. [Square Point of Sale](https://www.getapp.de/software/91016/square-point-of-sale) — 4.6/5 (3021 reviews) ## Nutzerbewertungen ### "Excellent at first, then just okay..." — 4.0/5 > **JOSEPH** | *23. September 2025* | Druck | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Simplicity, issues are rare, price seemed reasonable at first but moved from an untouchable rate to merely competitive within a few years. > > **Nachteile**: The flat monthly rate was very easy to understand, but the price just keeps jumping inexplicably year over year, more than double where it started five years ago. Classic case of opening with a good deal then taking advantage later. > > Customer service is rarely necessary, but the few times we have needed assistance the results have been slow and frustrating responses. ----- ### "\[sensitive content hidden\] did a great job, Lets make him your standard for Customer Service." — 5.0/5 > **Marianne** | *9. September 2025* | Einzelhandel | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: Value for Money, Ease of use, and able to follow the payments. The product is great. We do not use invoicing but we have multiple ways to allow a customer to make payments and that is very helpful. > > **Nachteile**: The fact that our pricing goes up every quarter or six months it seems. Customer service leaves a lot to be desired on a regular basis. The answers we receive are not always consistent. We have had some unique problems that although we are told how to fix it, we get push back from the next person who helps us. Also, the fact that World pay can hold up a customer's refund is appalling. I am working with Stax not World Pay. If my customer wants a refund this should not take long, or I should not have to call and get it released. I have much more to say on this, but it is not the fault of \[sensitive content hidden\] who did a fabulous job today. > > Overall, this interaction with customer support has been great. \[sensitive content hidden\] was very helpful, kind, and knowledgeable. That is not my normal experience with Stax Customer Service. ----- ### "My review of Stax Payments system" — 5.0/5 > **Frank** | *26. Februar 2026* | Möbel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Customers spend more when they can pay by card instead of cash. Businesses that accept cards often see higher sales and larger purchases because customers aren’t limited by cash on hand. Credit cards also encourage impulse buying. Simply put: more payment options = more completed sales. > > **Nachteile**: Customer service is very good but it some times takes a while to reach someone. Having said that I am happy with Stax customer service overall. > > It was a bit getting Stax working properly. However, I am very satisfied at this point and happy I am using Stax processing. ----- ### "Would not recommend Stax" — 2.0/5 > **Emma** | *12. Dezember 2025* | Kosmetik | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Cost savings. We were told about $10k in annual savings. After all the fees from onboarding, etc, I think the actual annual savings was closer to $3,000. > > **Nachteile**: The transfering process. Stax did not activate the auto batch as promised costing the practice over $200,000 in loss income, which took about 1 month to get back. We are still missing over $15,000. Because of this I would not recommend Stax to anyone. > > Terrible process with poorly trained sales reps and customer service agents. I was told everything would automatically transfer over from our old processor. This was not true. I had to manually enter hundreds of autopayments. We were also told batches would automatically close out at the end of each day, also not true. We realized nothing was coming into the bank account and it cost us an enormous sum of income. Very poorly trained sales reps that were only motivated by their commission. It has taken me over 1 month to recover this income by calling hundreds of patients to re-collect payments. It made us look terrible\! It was not worth the savings promised per year. ----- ### "Great Experience With STAX" — 5.0/5 > **Lauren** | *12. Dezember 2025* | Kosmetik | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy to use, saving me tons of money on CC transaction fees monthly, any time I have a questions, someone helps immediately\! > > **Nachteile**: I don't love that the cc processor cant be used unplugged but it is no biggie\! No other complaints or problems\! > > easy process from day 1, getting set up, we had guidance each step of the way as needed, the portal is easy to use when needed and the pricing structure is easy to understand ----- Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.getapp.de/software/116119/fattmerchant?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/116119/fattmerchant) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten