Buyapowa Erfahrungen

I liked how easy it was to get set-up and roll the service out to customers. It is simple and straightforward.

I would like more reporting options and for customers to receive an email to let them know if their referral hasn't been successful.

A very flexible product mix that allowed us to deliver a truly custom referral scheme, and a proactive team that supported a complex delivery.

There are some limitations on the smaller details eg. it would be nice to tailor the scheme to certain individuals or groups

Easy integrationAgile rewards managementGood customer supportCompetitive price

The reporting has little information of value (graphs, evolution, comparisons) The management customers claims is difficult ( platform information about rewards&clients is not usful) and changes of the content of the campaign is not very agile The rewards payment method (Paypal) does not meet our needs (Hayoperwallet)

BuyaPowa has a team full of powerhouses. They take their time to come visit us in person and talk things through with whoever we want. They are willing to help us come up with new ideas and innovate to make our relationship stronger. The client success manager I am paired with, [sensitive content hidden], is probably the best external partner I have. He is always at the ready to respond to my questions and relay information to the appropriate teams.

With the company that I work with, there is a lot of politics that come to decision, but sometimes there are things that I can't change but I am asked to pitch it to someone multiple times.

Great team who are engaged and supportive of the program, working towards optimisations and grow as a channel. Team are always great at implementing new ideas proposed by the business and we've seen a strong growth in the program over the years.

Limited performance tracking dashboards - would be helpful to have more engaged dashboards built in the platform.

The implementation team are very knowledgable, helpful and made setting this scheme up simple. The product itself is great, and allows us to easily generate referrals. Very scalable and open-source which allows easy intergration to custom systems

Nothing major to say here, the UI/UX interface could be improved on the back-end

Staff are committed to driving improvements in business.

Can be kinks in the system - but staff are very helpful in resolving.

The team, in particular [sensitive content hidden], Project Manager who helped us through the process.

Possibly needed a more detailed discovery phase to fully understand our sales journey, website and its limitation!

Vast retailer and voucher options. Robust infrastructure. People working for Buyapowa. Flexibility, discipline, running extra mile(s) for small companies like us which do not fit a simple box.

Scalability can be improved. There is nothing not to like about.

The service is fanatastic - always fast to respond and helps you navigate platform very well. The platofrm is simple and easy to track referrals.

Not many cons, the platform is easy to navigate however having more opitons to see the campaigns live on the referral dashboard would be a good feature to add.

I love the representative that I work with - he is quick to respond, detailed, and friendly

The results excel sheets that can be exported are not always perfectly accurate

Buyapowa has it all - a super product, coupled with a brilliant client support team that make it their business to understand our business, thus implementing bespoke solutions to business requirements despite market challenges. Nothing is too much trouble when we work with the technical team. Easy, innovative and intuitive platform to use - and one to watch for the future. Amplifying our ability to grow a thriving advocate marketing channel for our members.

We're transitioning over to V2 of the platform soon, which will unlock new capabilities in content management, optimised user experience and reporting.

La facilidad de gestión y su apoyo y seguimiento en el proceso de arranque y del día a día

Más opciones de generar referidos, por ejemplo con SMS

Very proactive team, both commercial and technical, always available. The process is well structured and easy to understand and implement. The flexibility of the program, everything is personalized.

nothing, everything has been fantastic for us.

La automatización y la posibilidad de que los premios se envíen automáticamente, además de la generación de leads.

La creación del contenido se hace arduo al principio, quizas un poco de flexibilidad al principio hubiera estado bien

Easyvto use platform
They are the best supporting team. Experts in their field

The restriction we have on the wireframe for the landing pages

Easy to use, and great team to work with.

The user-friendliness of the platform is great for our customers along with it looking really slick

the usability of the platform to track referrals could use some updating, along with more insight and customisation

Easy to implementAgile rewards managementGreat customer support

Few reports availableNot great analytics toolThe platform would benefit from more flexibility and customization