Buyapowa Erfahrungen

Buyapowa

4,5 (53)
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4,5 /5
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Preis-Leistungs-Verhältnis
4,5/5
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4,3/5
Bedienkomfort
4,6/5
Kundenbetreuung
4,8/5

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53 Bewertungen

Sibel
Gesamtbewertung
  • Branche: Unterhaltung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

DIRECTV Customer Referral Program

Bewertet am 16.5.2024

We simply love working with Buyapowa. On top of operational capabilities, they have the best team...

We simply love working with Buyapowa. On top of operational capabilities, they have the best team to partner with, making this working relationship a very fruitful and a productive one. In fact, our satisfaction with Buyapowa led us to expand the scope of work and contract other products under DIRECTV brand as well.

Vorteile

Professional approach, matter expert mentality, focused and dedicated team, timely delivery

Nachteile

There's nothing that I "least like" about Buyapowa, only some nice to have improvement points.

Kathryn
Gesamtbewertung
  • Branche: Versicherung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Fantastic Training and Support

Bewertet am 7.3.2023

The Buyapowa team is incredibly supportive and I can easily say it was the best software training I...

The Buyapowa team is incredibly supportive and I can easily say it was the best software training I have attended.

Vorteile

The ability to offer different types of rewards. The potential for automation.

Nachteile

We are unable to use the features to their full potential due to some referral program parameters set by our industry. The content management is also less hands-on than programs I have used in the past.

Antwort von Buyapowa

Thanks for the feedback Kathryn, we will make sure your Client Success manager is aware of your comments.

Elena
Gesamtbewertung
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

competitive product but with options to improve the tool

Bewertet am 2.3.2023

Vorteile

Easy integrationAgile rewards managementGood customer supportCompetitive price

Nachteile

The reporting has little information of value (graphs, evolution, comparisons) The management customers claims is difficult ( platform information about rewards&clients is not usful) and changes of the content of the campaign is not very agile The rewards payment method (Paypal) does not meet our needs (Hayoperwallet)

Antwort von Buyapowa

Hi Elena thanks for your feedback. It's important for us to learn how we can improve, so we've made sure your Client Success manager is aware of what you wrote above.

Juanita
Gesamtbewertung
  • Branche: Öl & Energie
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Excellent product and service

Bewertet am 3.3.2023

Very good!

Very good!

Vorteile

In general, de whole process with Buyapowa has been very easy and friendly. They are very organized and give all the support we need. They are constantly trying to find new ways of helping us improve the program.

Nachteile

More costumizable exports. They have their own reports, but maybe a more "costumizable" report woudl be nice to have.

Antwort von Buyapowa

Thanks for the feedback Juanita, we have passed your comments about more customizable reports to your Client Success manager.

Lauren
Gesamtbewertung
  • Branche: Versicherung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Advocate and referral marketing at it's best

Bewertet am 30.5.2023

Vorteile

Buyapowa has it all - a super product, coupled with a brilliant client support team that make it their business to understand our business, thus implementing bespoke solutions to business requirements despite market challenges. Nothing is too much trouble when we work with the technical team. Easy, innovative and intuitive platform to use - and one to watch for the future. Amplifying our ability to grow a thriving advocate marketing channel for our members.

Nachteile

We're transitioning over to V2 of the platform soon, which will unlock new capabilities in content management, optimised user experience and reporting.

Abbie
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Referral marketing made easy

Bewertet am 30.10.2019

Buyapowa has been great to work with. Together, we continuously review the performance of the Refer...

Buyapowa has been great to work with. Together, we continuously review the performance of the Refer a Friend scheme and plan new ways to enhance the programme.

Vorteile

Simple software makes it easy for us to gain customer referrals and measure performance.

Nachteile

The platform would benefit from more flexibility and customisation.

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Will
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Introducing incentives and referrals using Buyapowa

Bewertet am 23.2.2023

Overall my experience with Buyapowa is very positive, after almost a year we are still finding new...

Overall my experience with Buyapowa is very positive, after almost a year we are still finding new ways to push the platform and get the most out of the service. Each step of the way is supported by a great team. Very impressed.

Vorteile

From the beginning the account team at Buyapowa were fantastic at helping us integrate the system into our current processes. We have used the system as initially intended, but have also adapted the journey slightly to provide incentives for our users. Buyapowa have been very supportive and creative in this process. My favourite aspects of the software itself are its tracking facilities and its templates.

Nachteile

The implementation of the platform into our processes at first can be overwhelming in its setup, however this is why Buyapowa have such a strong customer team.

Antwort von Buyapowa

Thanks for the comments Will, we've shared with the Client Success team and your Client Success manager.

Kate
Gesamtbewertung
  • Branche: Bankwesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent member referral platform

Bewertet am 25.1.2022

Overall, we have been satisfied with our experience with Buyapowa.

Overall, we have been satisfied with our experience with Buyapowa.

Vorteile

Simple to understand platform with good engagement options, tracking and analytics. Supportive staff, helpful through rollout and day-to-day management.

Nachteile

We had a couple of small bumps in transitioning between campaigns, but they were quickly rectified.

Amanda
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

An Empowering Partner

Bewertet am 26.7.2016

RewardStream has empowered our team to acquire new customers through incenting and rewarding our...

RewardStream has empowered our team to acquire new customers through incenting and rewarding our loyal ones. Their website is clear and intuitive, allowing customers to easily navigate their account and make referrals through various mediums. RewardStream offers an array of customer communication tools which engage members at every point in the process ensuring they complete the actions required for membership, ultimately leading to new acquisitions and increased revenue for your business. Access to member behavior and reporting metrics is provided through their self-service portal, giving you the metrics and resources needed to manage your program and view progress daily. They are excellent partners, quick to provide fresh insight to concepts and ideas bringing their extensive knowledge and experience to make your program successful. The team has gone above and beyond in responding to our requests as they arise. RewardStream offers a great product and tremendous service to its clients.

Ryan
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent Company

Bewertet am 4.11.2020

It is still early days to recognise what benefits this will bring to Vitality but with the...

It is still early days to recognise what benefits this will bring to Vitality but with the projections we have calculated, this programme is going to be a huge win for us.

Vorteile

The software is really easy to use and was very flexible to some of our demands. Our ambition is one click share and the platform has allowed us to do this in some of our referral incentives.

Nachteile

I think that there can be a few restrictions on the design front, which at times has frustrated our UI team.

Alex
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Making referrals possible!

Bewertet am 10.3.2023

Overall, Buyapowa allows us to enable a referral program for multiple types of customers at our...

Overall, Buyapowa allows us to enable a referral program for multiple types of customers at our organization. They seamlessly manage the leads and the reward distribution, creating more efficiency for the program and less of a strain on our resources.

Vorteile

What I like most about Buyapowa is the easy-to-use portal that allows visibility into the number of signups, shares and referrals. Generating reporting from this platform is also simple to use! The Buyapowa platform also allows visibility for our referral customers to see how successful they have been and when they can expect their reward. Additionally, my experience with our Client Success Manager has been excellent. [sensitive content hidden] is attentive, responsive and dedicated to the customer experience. He ensures that our problems are solved quickly and ensures that our program is running to expected levels.

Nachteile

What I like least about Buyapowa is the marketing campaign (email) template - it is not very flexible so it doesn't allow for adjustments to make it feel more on brand. Additionally, we use the email journey to market to our customers but there is no user-friendly way to look at the email metrics and see where customers are falling out of the lead funnel. Having this information would be helpful for users and allow us to make impactful changes to our campaigns.

Antwort von Buyapowa

Thanks for the feedback Alex, we have shared your comments with your Client Success manager.

Felipe
Felipe
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Práctico y fácil

Bewertet am 9.5.2024

En general todo el proceso con Buyapowa ha sido muy fácil y amigable. Son muy organizados y dan...

En general todo el proceso con Buyapowa ha sido muy fácil y amigable. Son muy organizados y dan todo el apoyo que necesitamos. Están constantemente tratando de encontrar nuevas formas de ayudarnos a mejorar el programa.

Vorteile

La plataforma es muy fácil de utilizar, permite hacer un seguimiento completo de todo lo que sucede con el enlace del recomendador y gracias al Project Manager asignado trabajamos en mejoras constantes y me ayuda en el seguimiento del día a día.

Nachteile

Pronto haremos la transición a una nueva versión de la plataforma, lo que desbloqueará nuevas capacidades en la gestión , experiencia de usuario optimizada e informes.

Nicolas
Gesamtbewertung
  • Branche: Erneuerbare Energien & Umwelt
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

A good experience with Buyapowa

Bewertet am 11.4.2023

The Buyapowa solution allows a daily management and follow-up of the sponsorship program. It also...

The Buyapowa solution allows a daily management and follow-up of the sponsorship program. It also offers many projects to develop and grow our program. The operational teams are available, flexible and always motivated in our new challenges.

Vorteile

The Buyapowa solution is easy to use and allows you to manage all your company's sponsorships with the possibility to add or delete some referrals for example. It is also possible to monitor the program's statistics on a daily basis. Moreover, there are several marketing functionnalities existing to develop the program and to to improve the results.

Nachteile

While using Buyapowa solution, we also faced some difficulties. There is no test environment at Buyapowa. Therefore, all the modifications requested to the teams, whether it is about the writing of emails or the graphic modification of some pages, are directly done in production. If errors appear, they are directly visible to the customers.Another element is the integration in our IS which requires a lot of development and which can limit the implementation of new marketing actions.

Sj
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Referral Programme Review

Bewertet am 23.5.2023

Overall my experience has been positive and offers us a robust solution to deliver referral...

Overall my experience has been positive and offers us a robust solution to deliver referral programme. Partnership has been in place for over a year and still finding new ways to maximise the platform and service. Good team set up and Client Success Manager pulls in other Buyapowa team members with specific expertise when needed to discuss content, technical or other ideas.

Vorteile

Easy to use portal that allows visibility into the number of signups, referrals and more. Generating reports from the platform is made simple and easy to review top level data. Client Success Manager is great to work with, engaged in any new developments and dedicated to the customer experience. Simple integration and management of new rewards.

Nachteile

My only challenge is the system's inflexibility to deliver new campaign email templates or ad hoc campaign capability, which would be an added bonus as the reporting offers actionable insights and interesting trends.

Beatriz
Gesamtbewertung
  • Branche: Erneuerbare Energien & Umwelt
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Práctico y fácil

Bewertet am 25.10.2022

Se han hecho muchos cambios desde que empezamos a trabajar con sus servicios y han ido mejorandolos...

Se han hecho muchos cambios desde que empezamos a trabajar con sus servicios y han ido mejorandolos poco a poco.

Vorteile

Es muy fácil de usar, gracias al Project Manager asignado se han podido hacer mejoras para que a nivel interno se puedan agilizar procesos con el CRM de la empresa.

Nachteile

Los últimos dos años han mejorado mucho el software, han añadido idiomas, mejorado la plataforma... Pero si que se echa en falta poder hacer las plantillas de la landingpage editables y poder customizarla como el cliente quiere.

Daisy
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Buena herramienta para crecer

Bewertet am 17.10.2023

Muy positiva, ya que hemos trabajado con otra plataforma y en comparativa precio gestión calidad...

Muy positiva, ya que hemos trabajado con otra plataforma y en comparativa precio gestión calidad profesional excelente

Vorteile

La facilidad de gestión y su apoyo y seguimiento en el proceso de arranque y del día a día

Nachteile

Más opciones de generar referidos, por ejemplo con SMS

Jean
Gesamtbewertung
  • Branche: Bankwesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Relationship Marketing Specialist

Bewertet am 22.7.2016

The platform is easy to use the team at RewardStream are very open to suggestions and feedback on...

The platform is easy to use the team at RewardStream are very open to suggestions and feedback on how they can make it better for us and our members. The team are responsive and very easy to deal with.

Vorteile

The ease of use for our members. The process is very user friendly which is great for our members.

Nachteile

There is little to dislike. The team works hard to stay up with trends and to update the platform when suitable.

César
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

We have improved

Bewertet am 3.3.2023

Overall, we have improved. As we have been able to make adjustments to adapt it to our business...

Overall, we have improved. As we have been able to make adjustments to adapt it to our business model, its use has improved a lot.

Vorteile

Platform easy to learn and manage by the sales team.The downloadable reports are correct and useful.The excellent personalized attention of the account manager [sensitive content hidden] . The best support we have had to make the most of its use.

Antwort von Buyapowa

Thanks for your feedback César.

Daniel
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Referral Marketing

Bewertet am 15.8.2019

Superb. Team excellent and the set up process couldn't have been smoother

Superb. Team excellent and the set up process couldn't have been smoother

Vorteile

The flexibility, we utilise the referral platform in several different ways, driving customer traffic through our online channels. Resulting in lower acquisition costs for us, smoother customer journeys and value for the customer via the vouchers.

Nachteile

To honest there isn't anything not to like. The software is easy to navigate, the team are excellent. If I was being picky it would be that Buyapowa do not offer customer facing support, but equally we don't pay for this, and neither would we want to.

Bayley
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Buyapower Review - Telecoms

Bewertet am 17.5.2023

It has been really good; but could do with more insight on our campaigns to help drive improvements

It has been really good; but could do with more insight on our campaigns to help drive improvements

Vorteile

The user-friendliness of the platform is great for our customers along with it looking really slick

Nachteile

the usability of the platform to track referrals could use some updating, along with more insight and customisation

Justin
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Buyapowa Review

Bewertet am 26.10.2023

Overall positive, however I have not used any other company for these purposes so AI can not...

Overall positive, however I have not used any other company for these purposes so AI can not compare my experience

Vorteile

I love the representative that I work with - he is quick to respond, detailed, and friendly

Nachteile

The results excel sheets that can be exported are not always perfectly accurate

Beth
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great piece of software and customer service

Bewertet am 28.4.2020

Our overall experience with Buyapowa is overwhelming positive - [SENSITIVE CONTENT HIDDEN]...

Our overall experience with Buyapowa is overwhelming positive - [SENSITIVE CONTENT HIDDEN] continually impresses and solves problems efficiently.

Vorteile

The dashboard gives clear breakdowns of each part of my customer's journey and how many customers reach each part - this is essential for our reporting and planning.

The APIs Buyapowa helped us implement streamlined and vastly improved the customer experience.

Nachteile

Implementation of back-end APIs are difficult in a large corporation.

Toni
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Great referral partner!

Bewertet am 14.3.2023

Overall I really enjoy working with Buyapowa and we have seen positive results through our program...

Overall I really enjoy working with Buyapowa and we have seen positive results through our program since we launched in the past 12 months.

Vorteile

The team at Buyapowa have been fantastic, they have worked with us in implementing, launching and managing our referral campaigns. They are always on hand with insights, optimizations and suggestions on how we can improve our campaigns for our customers and the business

Nachteile

It would be great if the platform could be a little more self serve, for example, allowing us to upload referrer and friend coupons ourselves

Thomas
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Good referral management tool

Bewertet am 17.5.2023

Vorteile

Easy to implementAgile rewards managementGreat customer support

Nachteile

Few reports availableNot great analytics toolThe platform would benefit from more flexibility and customization

Callum
Gesamtbewertung
  • Branche: Telekommunikation
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Intuitive streamlined referrals

Bewertet am 17.5.2023

The site is great, really easy to use and the support from the team is also great. The only problem...

The site is great, really easy to use and the support from the team is also great. The only problem we're having is that we are not seeing the sales through the referral programme that we were expecting to see which requires more investigation.

Vorteile

The site is very professional and intuitive to use, the support we get from the team is consistent, fast and friendly.

Nachteile

The analytics tool could be more flexible, the reporting we get isn't as detailed as we would like