Avail Erfahrungen

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250 Bewertungen

- Branche: Schreiben & Editieren
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great software for small scale landlords
Bewertet am 7.12.2019
Overall, I love Avail and don't see any reason to use another software.
Overall, I love Avail and don't see any reason to use another software.
Vorteile
I use this software to keep track of just two properties, and I like it because it's very affordable for small landlords like me and still provides all of the features I want from a professional property management software.
Nachteile
I wish the billing system could be more flexible. For instance, there doesn't seem to be an easy (from-the-dashboard) way to mark an invoice as paid from my end if a tenant gave me a check instead of using the system.
Antwort von Realtor.com
Hi Julia!
Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, thank you for leaving such a thorough review of Avail!
We are making a lot of changes to the platform (all exciting updates that members have asked for), and a review like yours really helps our team to move the product in the right direction.
I've personally made note of the invoice issue, and while you can achieve this from directly on the payments page, I still understand that it could be a little bit more straightforward. If you'd like, please feel free to send this along with any other constructive feedback over to me (robert@avail.co). I'll definitely get this over to my Product team!
Thank you so much for the honest review and keep in mind that we're always here as a resource for you! :)
Kindly,
Robert B.
Community Manager
@ Avail.co
- Branche: Bildungsmanagement
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Makes Being A Remote Landlord Easy!
Bewertet am 7.5.2019
I love using Avail and I have recommended it to family and friends who have rental property.
I love using Avail and I have recommended it to family and friends who have rental property.
Vorteile
Avail helps me manage my properties from hundreds of miles away. The system allows me to advertise vacancies, accept applications, check backgrounds, create and sign leases, and collect rent—all remotely.
Nachteile
The initial set up for my tenants’ payments was a little buggy, but customer service was very helpful. No future issues.
Antwort von Realtor.com
Hi Dr. Nkiruka,
My name is Robert and I'm one of the dedicated Community Managers here at Avail. I wanted to follow-up to say thank you so so much for being a valued Avail user (and thank you for the honest review)!
As you may know, we are making a lot of changes to the platform (all exciting updates that members have asked for); this also includes providing a more intuitive tenant on-boarding process.
That said I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled!
Thank you so much for the honest review; I'll definitely relay your kind words to my Customer Success team, and keep in mind that we're here as a resource for you! More than happy to help out as best we can :)
Kindly,
Robert B.
Community Manager
@ Avail.co
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Avail Software
Bewertet am 7.2.2023
Because of the difficulty in generating a simple lease renewal I had renters leave through...
Because of the difficulty in generating a simple lease renewal I had renters leave through frustration.
Vorteile
Easly tracks and maintains income processing and late fee notifcations with reminders sent to renters in a timely manner
Nachteile
Very cumbersome to generate a lease and very very difficult to understand the functioning of the software in general.
Antwort von Realtor.com
Hi Christopher! Thanks for taking the time to write your review. We appreciate any feedback from our users. Your feedback on the lease-generation experience is really important to us; please know that I've shared it with our product team.
We'd never want renters to leave due to the difficulty of using a feature. If you'd like to share more about your experience, please send us a direct message or get in touch with our customer care team at avail.co/contact.
Thanks again for your time, and for being an Avail user!
- Brittany M.
- Branche: Immobilien
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great value
Bewertet am 7.5.2019
It’s simplified and sped up the leasing process. Helps with putting together a contract easily and...
It’s simplified and sped up the leasing process. Helps with putting together a contract easily and making minor modifications where appropriate.
Love the automated emails and reminders but also the flexibility and control over the emails
Vorteile
Ease of use
Digitize the experience for landlord and renter
Nachteile
Just a few minor things - changing name on contract in middle of lease. Sort of like a contract adjustment but not a deal breaker.
Antwort von Realtor.com
Hi Nathan! Thank you so much for the thoughtful feedback. Believe me when I say that your feedback is something we take to heart as we try to improve our product and provide an experience that users will love for years to come. Many DIY landlords join Avail for the very reasons you mentioned, and as we continue to add more tools to the platform, reviews like yours play a central part to exploring how we can make things better. I'll also inquire with my tech team about adjusting the lessor/lessee contact information (typically this isn't something the system allows since it is a legally binding agreement - so we definitely will need to look into this). That said if you have any questions or need help within your account never hesitate to reach out to us; we're here as a resource for you!! :) - Kindly, Robert B. - Community Manager @ Avail
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Great for starting out
Bewertet am 11.5.2019
Vorteile
Love avail for starting out as a smaller property management company; makes us feel like big company.
Nachteile
Could use better mobile support or app features.
Antwort von Realtor.com
Hi Nathan!
Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for the honest review).
Several landlords have reached out about this (having a mobile app), and while I can say that a mobile app is on our roadmap in the coming months, I don't have an exact date for that yet. This said you can easily access our platform from your mobile device's web browser (our website has been designed & optimized for mobile use whether your device is an Android or iOS).
I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled!
Thank you so much for the honest review and keep in mind that we're here as a resource for you.
Kindly,
Robert B.
Community Manager
@ Avail.co

- Branche: Versicherung
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Automate Your Real Estate Business
Bewertet am 5.11.2019
Vorteile
Ease of transaction on multiple properties
Automated Payment Reminders and Options
Great record tracking logs for maintenance orders
Nachteile
Split payment functionality for HUD tenants
Antwort von Realtor.com
Hi Chatara!
Thank you so much for the helpful review. For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should.
In regards to the split payment functionality concern, I'd love to learn more about this from you. We always want to make sure we take this into account as we continue to build out our product roadmap for the coming year.
Again, I can't thank you enough for your glowing recommendation and would love to learn more. My email is robert@avail.co -- feel free to email me with any further feedback you might have. On behalf of my team, thank you so so much for choosing Avail!
Robert B.,
Community Manager
@ Avail.co
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Avail benefits
Bewertet am 2.5.2019
I have been able to confidently write leases and disclosures that are compliant.
I have been able to confidently write leases and disclosures that are compliant.
Vorteile
Listing a rental property is easy and Avail helps generate many qualified prospective tenants.
Nachteile
Sometimes it is difficult to edit leases. The staff is helpful in responding and resolving concerns.
Antwort von Realtor.com
Hi Aldo!
Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for the honest review).
As you may know, we are making a lot of changes to the platform (all exciting updates that members have asked for), but with those changes, we realize that it can take time to iron out all of the glitches and can lead to a not so great experience. For this I do sincerely apologize (especially with any negative experiences related to editing your lease).
I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled.
Thank you so much for the honest review and keep in mind that we're here as a resource for you.
Kindly,
Robert B.
Community Manager
@ Avail.co

- Branche: Sport
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Love this new service
Bewertet am 21.5.2021
Fantastic
Fantastic
Vorteile
This has made owning/renting properties so much easier and love the organization of it.
Nachteile
So far I like it all! The only thing I might add would be to have a chat with live support.

- Branche: E-Learning
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Management System
Bewertet am 6.12.2019
Vorteile
Tracking as well as verifying tenants using background check.
Nachteile
Waiting for your funds to be deposited into your account. It takes a week. I also would like to be able to edit the contract.
Antwort von Realtor.com
Hi Sandra! Thank you so much for the review -- on behalf of the team, we definitely appreciate it! For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should.
As for your note about any payment delays, I know that sometimes holidays can play into this (especially if the 1st falls on a weekend or a payment is initiated on a holiday), but still, I do deeply apologize for the inconvenience. I'm also going to be sure to share this feedback with my product team.
Again, I can't thank you enough for your glowing recommendation. On behalf of my team, thank you so so much for choosing Avail!
Robert B.,
Community Manager
@ Avail.co

- Branche: Religiöse Einrichtungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Never Fail Avail
Bewertet am 30.8.2021
It is easy to setup and use, and if you encounter an issue, the service team is fast, friendly, and...
It is easy to setup and use, and if you encounter an issue, the service team is fast, friendly, and thorough.
Vorteile
The customer service is awesome. They responded quickly, and were very helpful.
Nachteile
The way it posts "future scheduled payments" vs "future payment due." These should be in different sections.
- Branche: Immobilien
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Avail review from Landlord
Bewertet am 6.7.2022
From the beginning, Avail has been a true partner with me.
From the beginning, Avail has been a true partner with me.
Vorteile
The ability to receive rental payments and the ability to go through the process from application to finalized lease makes my job so much easier.
Nachteile
Some of the graphics and icons can be confusing.
Antwort von Realtor.com
Hi Bobby, thank you so much for the honest review of Avail. We love to hear that you're enjoying using our payments features for your rent collection needs, as well as our lease creation tool.
I also want to be sure to acknowledge the areas where the experience could potentially be improved. We should always aim to make this a better experience from our customers. Our design and product teams have put a lot of time into creating the suite of tools we currently offer, but I want to offer my sincerest apologies for any areas where it can be confusing. We always want to be transparent in that we aim to provide the best experience possible. This just makes for a better opportunity to listen to what our customers tell us so we can continue to provide value. Please, if there's anything else that we can help out with feel free to reach out. We are more than happy to be a resource for you. Kindest regards, Robert B. - Community Manager @ Avail.co
- Branche: Immobilien
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Amazing site for landlords
Bewertet am 27.6.2022
Love it.it is free and gives my listing more exposure
Love it.it is free and gives my listing more exposure
Vorteile
Free to use.auto populates 12 other sites, so get more leads as landlord. One stop shop does credit and eviction report.
Nachteile
Hiding the apt number, so people don't knock on an occupied property
Antwort von Realtor.com
Hi Tamara, thank you so much for putting time into this honest review. We genuinely appreciate your feedback and are happy that Avail has been able to help with making your rental property management process easier. We've also gotten this point of feedback before about being able to hide the apartment number, though listing syndication to partner sites makes it so that the exact address has to be provided. That said, it is a fair point to make and I will be sure to provide this point of feedback to the team to keep it in mind for future considerations. Thank you so much and please let me know if there's anything else we can assist with. Kind regards, Robert B. - Community Manager @ Avail.co
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Keeps your home rentals organized
Bewertet am 5.11.2019
Vorteile
The following are not in any order of importance. (They are all important>)
* Lease signing (paperless)
* Can customize your lease using state specific template
* Avail reminds tenants when rent is due. My rent is paid on time by my tenants and I dont have to do anything.
* Tenants pay rent using ACH transactions
* Listing your available rentals is easy
* Prospective tenants complet rental application on line (no work for me to input data)
* Tenants pay for background / credit check (I don't have to collect money or do anything) and then Avail sends me the applications
* Avail reminds me 60 days before lease expires (I don't have to remember anything)
* Maintenance portal for tenants to place maintenance requests
* Avail provides a simple to set up marketing website for my properties
Nachteile
The state specific lease for my state (Florida) was pretty basic and had some typos. I have spent a lot of time improving the lease for my requirements. But it is easy to edit and make changes. Once you do your first lease, you can clone it for your other properties.
Antwort von Realtor.com
Hi Eric,
Thank you so much for the glowing review. I can't begin to thank you enough! For many landlords out there who have a lot of questions and might be hesitating to join Avail, feedback like yours makes it clear why they should.
Feedback like yours makes it possible for us to make the necessary improvements; my email is robert@avail.co; in addition to some simple lease fixes, please feel free to let me know any other constructive feedback you might have so we can make that feature stronger.
Again, I can't thank you enough for your glowing recommendation and would love to learn more. My email is robert@avail.co -- feel free to email me with any further feedback you might have. On behalf of my team, thank you so so much for choosing Avail!
Robert B.,
Community Manager
@ Avail.co
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
All Small/Med Landlords should use Avail
Bewertet am 10.5.2019
Nearly everything to do with managing our rental properties is now electronic thanks to Avail. ...
Nearly everything to do with managing our rental properties is now electronic thanks to Avail. Saves hours and looking for things, in addition to making the rental and collections processes smooth.
Vorteile
The automated features are the best. Automated communication to tenants, electronic leases (with state legal updates), posting a rental and receiving applications, processing, applications, rent collection, and so much more.
Nachteile
The inability to have anything but the main email associated with things is difficult. Same with telephone numbers. In many cases more than 1 person manages the tenants, but everything (except add a contractor) must use the main email and phone number. Some features aren't greatly intuitive, but easy to use once you know the tricks.
Antwort von Realtor.com
Hi Elaine!
Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user (and thank you so much for the honest review).
Several landlords have reached out about this (the ability to have only 1 email associated with an account), and the shortest answer is for simplicity of use. Since we are built for smaller DIY landlords, we have determined that this is the best way (a lot of property management teams have requested multiple logins). While I know that multiple logins is on our roadmap, I don't have a definitive timeline. I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled!
Thank you so much for the honest review and keep in mind that we're here as a resource for you.
Kindly,
Robert B.
Community Manager
@ Avail.co
- Branche: Pharmazeutika
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Simplified, easy to use
Bewertet am 5.11.2019
great tech support and made being a landlord easier. Just requires some polishing. Refer to the...
great tech support and made being a landlord easier. Just requires some polishing. Refer to the cons area.
Vorteile
-listing is simplified
-personal marketing page to quick link places not on listing
-leasing is simplified
-online payments
Nachteile
-needs to be able to break down to individual room rentals. I rent rooms to students in my home, and it splits it up as an apartment or some weird format. When it goes to online listing, it doesn't matchup correctly and people believe its the whole house for rent.
-listing syntax needs to be worked out. seems like what we input in avail doesn't always translate correctly to zillow or zumper listings.
Antwort von Realtor.com
Hi Quoc!
Thank you for taking the time to write such a detailed review of Avail. I can't begin to thank you enough. Feedback like yours makes it possible for us to make the necessary improvements so we can provide nothing less than a top-notch experience.
My email is robert@avail.co; just to clarify, our platform is designed for property owners with standard rentals rather than individual rooms for rent (many of the partner sites have restrictions on listing rooms for rent as well). Still, we want to be sure to provide a balanced experience for landlords across the spectrum and your feedback is very valuable to us.
Again, I can't thank you enough for your glowing recommendation and would love to learn more. My email is robert@avail.co -- feel free to email me with any further feedback you might have. On behalf of my team, thank you so so much for choosing Avail!
Robert B.,
Community Manager
@ Avail.co
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great software for property management
Bewertet am 27.6.2019
I've been able to easily manage my out of state properties with the help and ease of Avail. The...
I've been able to easily manage my out of state properties with the help and ease of Avail. The maintenance communication layout has allowed me to better track and manage maintenance requests and their associated costs. Additionally it's offered a great platform for managing an e-signed lease agreement.
Vorteile
Avail is perfect for small property management teams with the ease of marketing your rental through their site, reviewing applications and general tenant screening, creating a lease agreement and tenant maintenance requests. All of these features are easy to use and the overall lay out of the site is user friendly and well displayed.
Nachteile
The only con I run into with this software is that the automated emails that go out to applicants and tenants do not include an option to cc or bcc the landlord.
Antwort von Realtor.com
Hi Jacqueline,
Robert here I'm one of our resident Community Managers and I first just wanted to say thank you so much for the thoughtful review. Reviews like yours mean a lot to us; it helps landlords all over the country who are looking for a new rental business solution to find us.
As you noted, we are meant for small DIY landlords (and their teams) and we've tried to think through developing and delivering tools that our core userbase would most appreciate.
I did just want to clarify that from directly within your account you're able to access those email settings. This allows you to receive those same notifications that your tenants are CC'd on (you can also change this from directly via the payments page as well).
Again, I can't begin to thank you enough! In the meantime, if you need anything else please let me know. More than happy to be a resource for you when we can!
Kindly,
Robert B.
Community Manager
@ Avail.co
- Branche: Immobilien
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Cedarstone Review
Bewertet am 6.12.2019
Excellent overall
Excellent overall
Vorteile
The software is very easy to use once you are familiar with the program.
It does a great job of helping us keep track of all of rentals in one convenient place.
Nachteile
Not as much with the software but with the lack of tutorials of the software.
I think it would be beneficial to have several tutorials on how to enter units into the program.
Customer service was great at helping every time we called but would have been nice to have something else to go by.
Antwort von Realtor.com
Hi Jeffry,
Robert here. I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you for being a valued Avail user. Furthermore, I wanted to apologize for the lack of tutorials.
We are making a lot of changes to the platform (all exciting updates that members have asked for), but with those changes, we realize that it can take some time to update our tutorials to appropriately reflect all of those new changes (which can definitely cause some confusion and can lead to a not so great experience). Having said that I'd love to hear more about any specific features we could highlight, and most importantly, would love to know what you'd like to see changed so that Avail can become a product you'd recommend to others.
Please email me (robert@avail.co), and we can get a follow-up call scheduled.
Thank you so much for the honest review and keep in mind that we're here as a resource for you.
Kindly,
Robert B.
Community Manager
@ Avail.co
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great enabler
Bewertet am 5.11.2019
Is was one of the very first adaptors it enabled me to expand my business beyond what I could have...
Is was one of the very first adaptors it enabled me to expand my business beyond what I could have without it
Vorteile
Designed with small business rental property owners in mind, full cycle management from advertising and listing to deposit rent and submit service requests
Nachteile
Lack of mobile app, but the internet application is mobile friendly
Antwort von Realtor.com
Thank you so much for the 5-star review, Amgad! We definitely want to make the rental process easier for landlords and tenants. Our co-founders set out with the goal of making this process easier, so to hear that type of feedback in a review like yours really does make it all worth it.
As for a mobile app, that is definitely on our product roadmap. In the meantime, our website is optimized for mobile device usage so your tenants can easily access it from their mobile device's web browser. Again, I can't begin to thank you enough for the kind words!
If there's anything we can help out with, please feel free to reach out!
Best,
Robert B.
Community Manager
@ Avail.co
- Branche: Medizinische Geräte
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Professional Landlord tools at your fingertips
Bewertet am 5.11.2019
Customer service has been friendly and effective. I continue to use the software and hope to expand...
Customer service has been friendly and effective. I continue to use the software and hope to expand my rental portfolio using this software.
Vorteile
This software handles most all tools you'll need to list your property, screen tennants, create a lease, collect rent payments, schedule maintenence, and so much more. It's a good way to manage one or several properties. Also makes for a professional appearence as a landlord.
I especially like the online background check - definatly helps to secure the right tennant.
Nachteile
Little to dislike. The company is always improving the software and introducing new features.
Antwort von Realtor.com
Hi Andrew,
Thank you so much for the thoughtful feedback. I can honestly say on behalf of the entire Avail team that we are lucky to have you as a member of the Avail community. We built our platform so that the process of renting could become super easy, especially for landlords who have decided to self-manage their REI portfolios.
As you so kindly noted, we are continually thinking through ways we can continue to improve our platform.
Again, I can't thank you enough for your glowing recommendation, and should you ever have any questions or need additional help, please know that we are here as a resource for you. On behalf of my team, thank you so so much for choosing Avail.
Robert B.,
Community Manager
@ Avail.co
- Branche: Medizinische Geräte
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Perfect for any first time user
Bewertet am 23.12.2021
5-star so far, with the experience, ease of use, customer service, and receiving rental payments.
5-star so far, with the experience, ease of use, customer service, and receiving rental payments.
Vorteile
I paid the $5 a month for the premium version and was happy I did so. You get a ton of benefits with the free version, I just enjoyed customizing my lease, and allowing my tenants to not have to pay the convenience fee associated with paying rent. I really enjoyed the syndication between all the websites when listing my available unit. I do believe that having my available unit on so many different rental websites helped me find a tenant faster as well. Really enjoyed the ease of contacting prospect tenants. Also, I’ve found the rental payment portal easy to use. I haven’t had to deal with a maintenance request so I have no opinion on that service yet as I’ve had the account for roughly 3 months. Lastly, customer service is above a 5-star! I called on a Saturday morning and spoke with an Avail rep instantly without being on hold or anything, was truly amazing with how fast my problem was solved and the lady I spoke with was extremely friendly and very helpful.
Nachteile
Very user friendly once you understand the process and how everything is set up online. After a few times logging on, I understood the layout better. Really no complaints as of yet.
- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
It's always nice when you're using the internet to be able to speak to a human. The Humans at...
Bewertet am 20.3.2022
Avail is great. Working with affiliate sites -- is non productive and a waste of time. TIME IS...
Avail is great. Working with affiliate sites -- is non productive and a waste of time. TIME IS EXPENSIVE. I don't have time to deal with sites that it is impossible to have contact the managers. IT'S very frustrating for me and the people who are trying to contact me. People keep clicking on every picture that's nice and then have no idea who I am when I respond to them. I would much rather just deal with Avail -- and not have to put up with the aggravation of dealing with the others. STRESS LIKE THIS TAKES A TOLL.
Vorteile
I hate this software. It's clearly not customized for Avail ... It keeps saying things like .... "what do like about this product. PRODUCT?????? Avail IS NOT A PRODUCT!! IT'S A SERVICE. They're not selling beans, people.
Nachteile
The connections with other rental agencies pretty much suck. I got emails from people on affiliate sites, stating that my responses to them got cut off by there software and were useless. I think "Hotpads" was the affiliate. The thing that I hate about this software is the the inflexibility of responses. I have one bedroom for rent in a fabulous four bedroom townhouse. These is no way to convey this due to inflexible auto sites' programs.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Landlord and Tenant friendly software
Bewertet am 13.7.2022
essential to time management
essential to time management
Vorteile
streamlines a laborious task and simplifies the monthly task for the tenant...easy to use application process makes filing units easy
Nachteile
there are a few small additions that would help even more, but Avail seems interested in improving their good product for benefit of landlord and tenant
Antwort von Realtor.com
Hi Charlie! Thanks so much for the kind review of Avail. We love to hear that you've had a smooth experience. We've put a lot of thought and time into developing resources for landlords and renters nationwide, and are super thrilled to hear that this has helped to streamline your rental management process. Please let us know if there's anything else that we can help out with. Always happy to be a resource for you! Kind regards, Robert B. - Community Manager @ Avail.co
- Branche: Internet
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 9.0 /10
Best organized landlord/tenant portal I've used
Bewertet am 23.6.2020
Fantastic! After years of having landlords require physical rent checks, this has definitely...
Fantastic! After years of having landlords require physical rent checks, this has definitely improved my life.
Vorteile
Really clear layout in the interface, great use of color scheme to make sections/action items seem intuitive. Very smooth "motion" operation (clicking things has a very effortless flow, vs. blocky). Visually pleasing while covering all the necessities.
Nachteile
Once my rent auto-payment has been "authorized" - but before it's been deposited - there is no way from the tenant side to cancel the payment (that I can tell, anyways). My living period in my unit ended a month early, so I wanted a way to cancel my auto-payment since it hadn't gone all the way through yet to withdrawal/deposit, but there doesn't appear to be a good way to do this vs. just waiting for the payment to clear and having the landlord refund. The payment had just been authorized the night before, so pretty quick turnaround.
Super minor thing though! Everything else has been perfect.
Antwort von Realtor.com
Hi Monisha,
Robert here. I'm one of Avail's Community Managers and I wanted to follow up to say thank you for being a valued Avail user. Furthermore, thank you for the honest review.
This feedback will help a lot of other landlords to find Avail as their preferred rental management solution. In terms of the rent auto-payment being authorized - I definitely will provide this feedback to the Product team.
If you have any additional information that you'd like to add to the valuable feedback you've already provided, please feel free to send that over to me as well (my email is robert@avail.co), and I'll get this over to my Product team! Thank you so much for the honest review and keep in mind that we're always here as a resource for you!
Kindly,
Robert B.
Community Manager
@ Avail.co
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great
Bewertet am 7.5.2019
Vorteile
I like the customer services response with any questions .
Ease of use .
Nachteile
If you can add accounting software along with it and provide direct schedule E form for reporting.
If Rent ACH transfer time come down.
Antwort von Realtor.com
Hi Vikram!
Robert here? I'm one of Avail's Community Managers, and I wanted to follow-up to say thank you so so much for being a valued Avail user (and thank you for the honest review)!
As you may know, we are making a lot of changes to the platform (all exciting updates that members have asked for); and while I know that additional accounting features are on our product roadmap, I don't have an exact date on the release of those features as of yet. That said I do sincerely apologize for the delay.
I'd love to hear more about what you'd like to see changed, and what we can do to make Avail a product you'd recommend to others. Please email me (robert@avail.co), and we can get a follow-up call scheduled!
Thank you so much for the honest review and keep in mind that we're here as a resource for you.
Kindly,
Robert B.
Community Manager
@ Avail.co
- Branche: Immobilien
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Using a veil is important to property managers.
Bewertet am 20.1.2022
Renting the property as quickly as I did is important to running a smooth real estate business.
Renting the property as quickly as I did is important to running a smooth real estate business.
Vorteile
Anyone who is interested in renting a property or even purchasing one, should be using Avail. It has really become the go-to for the industry.
Nachteile
Deleting the ad after the property has been printed, could be a little quicker with visibility to the toggle that turns off the post. Then again, maybe it's my lack of computer skills that didn't find it as quickly as I would have liked to. Great product overall.