MaintainX Erfahrungen
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737 Bewertungen
- Branche: Bankwesen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Gehen Sie nie wieder falsch mit Arbeitsaufträgen um. Die Lösung ist Zuhause.
Bewertet am 9.12.2024
Automatische Benachrichtigungen dienen also Erinnerung und stellen sicher, dass die Arbeit...
Automatische Benachrichtigungen dienen also Erinnerung und stellen sicher, dass die Arbeit rechtzeitig ausgeführt wird.
Vorteile
Ermöglicht uns die einfache Zuweisung reaktiver oder vorbeugender Wartungsarbeiten. Verfügt außerdem über leistungsstarke Asset-Management-Funktionen, um die Zuverlässigkeit der Geräte sicherzustellen. Ich kann problemlos digitale Formulare und Checklisten erstellen.
Nachteile
Ein schlechter Kommunikationskanal ist hier die größte Herausforderung. Beleben Sie Ihr Support-Team wieder.
- Branche: Hausmeisterservice
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
The best out there, and still getting better!
Bewertet am 13.11.2023
Love it! So far does everything we need it to in a great user friendly platform
Love it! So far does everything we need it to in a great user friendly platform
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best Maintenance software
Bewertet am 12.12.2024
Super profesional and helpful. The best Maintenance software
Super profesional and helpful. The best Maintenance software
Vorteile
Excelent software and super the maintainx team is super profesional and helpful
Nachteile
Can't think of any complaints or anything negative
- Branche: Wein und Spirituosen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Great Support when transitioning to digtal
Bewertet am 3.5.2024
"It's been a challenging journey, but most of the problems you are facing are due to the presence...
"It's been a challenging journey, but most of the problems you are facing are due to the presence of incorrect data. This is where our customer support team comes in. I hold regular meetings with them to ensure that we are all set for success. I do wish that the app had a more user-friendly interface, with visual aids and a search function similar to Google. However, I must say that it is a well-designed and forward-thinking product that will certainly enhance your overall efficiency."
Vorteile
Great support and they are on the right path to have an front line first app
Nachteile
The lack of customizations and the lack of levels of access and cost.
- Branche: Automotive
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Maintenance Supervisor/Planner
Bewertet am 17.10.2024
Compared to anything else I've use over the last 20 years, this is without a doubt the most...
Compared to anything else I've use over the last 20 years, this is without a doubt the most powerful tool from an administrative aspect. The speed at which data can be retrieved improves communications and allows for analysis and further planning and total transparency.
Vorteile
Easy Set up, Can review asset history. No need to print and store paperwork. Access for non maintenance team members to request work. Can upload pictures, videos and PDF's directly to a workorder seriously improves communication.
Easy to edit or re-open workorders where follow-up work is required and comments get sent back to the original requestors.
Nachteile
When exporting lists of workorders, Limited to 200 entries requiring large lists to be manually parsed together.
- Branche: Versorgungsunternehmen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Great platform that can help any company
Bewertet am 26.11.2024
They have been great with customer support and has helped out company a lot
They have been great with customer support and has helped out company a lot
Vorteile
The ease of use on the app to complete daily work orders
Nachteile
Creating work orders that are (outside) the norm and comlex
- Branche: Verpackung und Container
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Very happy overall
Bewertet am 26.11.2024
Overall the experience has been great, very easy to use, great support.
Overall the experience has been great, very easy to use, great support.
Vorteile
Very user friendly and easy to set up. Easily accessible with the software being mobile/tablet friendly.
Nachteile
The extra add ons which you only get with the enterpise account. Also you cant prioritize work in an orderly manor.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Overall experience
Bewertet am 20.11.2024
Great overall experience with MaintainX.
Great overall experience with MaintainX.
Vorteile
The ease of access whilst using the app and how user friendly it is.
Nachteile
Not being able to contact students through the app.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
GREAT PRODUCT!
Bewertet am 25.11.2024
Great product. Fast response times from support.
Great product. Fast response times from support.
Vorteile
Easy to use. Lots of customizable features.
Nachteile
So far no cons. All of my issues and questions have been addressed.
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Game Changer
Bewertet am 16.1.2025
Exceptional, anytime I need help their quick to respond and resolve and it has been a major game...
Exceptional, anytime I need help their quick to respond and resolve and it has been a major game changer for our company
Vorteile
Clean user friendly program that makes tracking maintenance a breeze
Nachteile
No non user input for things like inspections, meters, etc.
- Branche: Medizinische Geräte
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
1st Year Use - Review
Bewertet am 17.12.2024
Overall the software has had major benefits to the company when compared to our previous system (or...
Overall the software has had major benefits to the company when compared to our previous system (or lack of)
Vorteile
Interface and user experience. Automation features.
Nachteile
Compared to other CMMS software i have used, the user customisation ability is more restricted with MX
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Can't say enough good things
Bewertet am 17.10.2024
My experience has been great in every way. This system and the people who create, develop, and...
My experience has been great in every way. This system and the people who create, develop, and support it are amazing.
Vorteile
MaintainX is modern, easy to use, and highly functional. The system is flexible to accommodate a huge variety of locations, assets, equipment, systems, etc. The Procedure Generator is fantastic and has been essential in growing our preventative maintenance program.
What I like most about MaintainX is the people, though. Our account management has been stellar and we get great support on how we use the platform.
Nachteile
I haven't encountered a problem with MaintainX that hasn't been resolved or addressed. The system is adaptable and well designed.
In Betracht gezogene Alternativen
UpKeepWarum MaintainX gewählt wurde
MC was old and outdated. It didn't allow us to communication effectively with our Requesters. History was cumbersome.Zuvor genutzte Software
Maintenance ConnectionGründe für den Wechsel zu MaintainX
We were close to signing up with UpKeep but another part of our company had started conversations with MaintainX, so we went down this path instead.- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 5.001–10.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
MaintainX is the best CMMS platform on the market
Bewertet am 26.9.2024
MaintainX is the best CMMS platform that I have used in my long tenure as a Facility Manager! It's...
MaintainX is the best CMMS platform that I have used in my long tenure as a Facility Manager! It's easy to convert to from another platform, the customer support is exceptional, and new users that may not have great computer skills can easily adapt.
Vorteile
MaintainX is mobile based first! Meaning all the basic user functions of the platform are geared toward mobile use. Users that aren't admins, really have no need to be tied to a desktop and anyone can use their smartphone or tablet. Also, my customers love being able to submit a ticket without needing pesky logins or passwords to keep up with! Scan the QR Code, tell us your problem, and the ticket is created. It's that easy!
Nachteile
The only con I've found is not being able to filter certain assets out of an asset report before it goes to CSV, but that data is easy to filter out in Excel.
In Betracht gezogene Alternativen
Limble CMMSWarum MaintainX gewählt wurde
Corrigo required all customers reporting issues to have a login and password. It was difficult to use for our customers in the buildings. Reporting had to be done through API into another platform, like PowerBI. So, reports had to be generated by someone else.Gründe für den Wechsel zu MaintainX
Limble is a great platform. We chose MaintainX because it had very similar features, but at a lower cost.- Branche: Automotive
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
MaintainX - A superb CMMS solution for businesses big and small
Bewertet am 12.6.2024
I would highly recommend this solution to any company big and small. I think the more users out...
I would highly recommend this solution to any company big and small. I think the more users out the more the product will improve for everyone. The team is great and the product is streamlined and very customizable and I am able to achieve everything I needed when I was initially looking for a solution.
Vorteile
I love the continued development of the product. I work very close with the MaintainX team, and they have developed functionality that we felt was required for our business needs. The customer service is top notch, and I don't worry about issues I run into because they come up with a solution quickly.
Nachteile
I would like to have the ability to customize fonts and highlight important text. Also, integrating with Excel would be a huge improvement.
Warum MaintainX gewählt wurde
MP2 was very antiquated and was not meeting our needs for todays maintenance department.Gründe für den Wechsel zu MaintainX
I loved that I could work with them to develop the solution and tailor it to fit our needs.- Branche: Erholungseinrichtungen & -dienstleistungen
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Maintain X
Bewertet am 13.6.2024
It has been great moving to Maintain X. They always work with us for our success!
It has been great moving to Maintain X. They always work with us for our success!
Vorteile
Maintain X has such great features and after doing A LOT of research and testing of other platforms, out performs all that I have found. It is very user friendly (which is helpful for folks who are used to working on the tools and not as much with technology). The support we get is great - from chat to our account manager. They have always tried to work with us to find ways we can utilize the system in a way that works for us. We use it everyday all day for work orders (Reactive), and preventative (PM) and it has been a dream since we implemented it over a year ago now. We also use another app that has integrated well with helping us automate other jobs that we used to manually put into Maintain X.
Nachteile
Pricing is per seat - it would be great if there was a package price for unlimited users or even "up to 30 or 50" users. It would be nice to be able to access reporting on mobile. Would like more than just 1 level of hierarchy (parent/child) in assets and locations.
- Branche: Verpackung und Container
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent mobile fit for purpose tool
Bewertet am 10.5.2024
Outstanding customer service and support - I cannot think of a more positive experience from an IT...
Outstanding customer service and support - I cannot think of a more positive experience from an IT platform provider (given that we only use 32 licenses - we feel like we are treated like a mayor/significant customer - well done)
Vorteile
Easy to use, easy to onboard and integrate, exceptional (virtually real time) customer service and query management, versatility of application, making information visible across the organization. We've had an extremely positive product and service experience thus far
Nachteile
Not a lot missing, perhaps if they could create better step-costing (i.e above 20 users/30 users and so forth) we would roll it out much further into the organization as (say) 20 or 30 users use it all the time but if we we had another 20 or 30 'restricted use' licenses at half the cost we would add this one (the ROI drops at a point when you add more and more licenses for staff that uese it less frequently for narrow uses i.e. part stock control/inventory)
In Betracht gezogene Alternativen
UpKeepWarum MaintainX gewählt wurde
Cost - we get 95% of what Upkeep does at half the costZuvor genutzte Software
UpKeep- Branche: Baumaterial
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Stergis Windows and Doors
Bewertet am 29.8.2024
I am very happy we chose MaintainX. It is User friendly and production personnel Like the...
I am very happy we chose MaintainX. It is User friendly and production personnel Like the immediate response they get.
Vorteile
It is a very useful tool for coordination of efforts between production, maintenance, and management.
Nachteile
It could be a little more flexible for me to fix original set up issues I created.
In Betracht gezogene Alternativen
L2L Connected Workforce PlatformGründe für den Wechsel zu MaintainX
Cost and positive customer service outreach. You could tell they would give their product active support.- Branche: Import und Export
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
MaintainX CMMS Review
Bewertet am 7.6.2024
Overall extremely positive and happy without purchase
Overall extremely positive and happy without purchase
Vorteile
The ease of use and implementation. Phone App is extremely easy to use.
Nachteile
Cannot add multiple assets to a work order but that is a small small con
Warum MaintainX gewählt wurde
Wanted to move to something more customization and that fits the needs of our day in and day our businessZuvor genutzte Software
UpKeep- Branche: Konsumgüter
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
MaintainX drastically improve over efficiency
Bewertet am 12.9.2024
MaintainX is the reason we have gone from an overall plant efficiency of 60% to over 95%. It...
MaintainX is the reason we have gone from an overall plant efficiency of 60% to over 95%. It allowed us to follow the trends and develop a maintenance plan to drastically reduce down time.
Vorteile
There are so many features that are great it is hard to pick just one. But I would say the the top three are: PARTS Inventory and Repeatable Work Orders with Procedures and Meters.
Nachteile
The lack of file structure in the Procedure library.
- Branche: Lebensmittelproduktion
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Myllan-Ora. Experience
Bewertet am 30.8.2024
Fantastic, it is fast even when I am working with lot of photos.
Fantastic, it is fast even when I am working with lot of photos.
Vorteile
How simple it is, and easy the app is to work on
Nachteile
nothing yet I have been using it for about 3 years now and still happy
- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Easy to Use
Bewertet am 13.9.2024
- Love MaintainX. It's been a great tool for our business and has helped us grow our asset...
- Love MaintainX. It's been a great tool for our business and has helped us grow our asset management abilities.
Vorteile
- The convenience and ease use but also the ability to rely on support and service from MaintainX
Nachteile
Copying and pasting assets takes too much time.
- Branche: Erholungseinrichtungen & -dienstleistungen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
MX Review
Bewertet am 8.9.2024
MX was already operating when I joined the team as a manager. I believe within a few hours I could...
MX was already operating when I joined the team as a manager. I believe within a few hours I could allocate work, review the status of current works and identify where there were areas of risk. So, in short incredibly effective and intuitive.
Vorteile
Maintain is very user friendly, and any of our staff at any level have the ability to use the tool. We work across a wide network of facilities, and MX allows us to communicate between our operations staff and customer service staff, so we know exactly the status of individual maintenance works. I particularly find the reporting function useful to share information with the wider team and provides us with the necessary information for our forward planning and will become more important as we move forward to utilise MX as our operating tool. MX assists us with Health and Safety so we can monitor and audit contractors' documentation for each particular piece of work.
Nachteile
I suppose the only Con is MX is Based in the USA so we are working across different time zones, but the staff at MX have been more than accommodating to work in with us. So not a huge issue.
- Branche: Erneuerbare Energien & Umwelt
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Simplicity Through MaintainX
Bewertet am 21.6.2024
Vorteile
I really enjoy the simple user interface and the ability to customize reports, views, and settings. The instant feedback on work orders and field team progress is very helpful. I especially like working with the MaintainX team, they have been a pleasure to work with throughout the years! They've worked hard to bring out features as quickly as they can and really worked to develop an amazing platform.
Nachteile
There are some limitations with managing inventory in multiple stock locations. The parts management system didn't fit our use case super well and we found it difficult to fully utilize. I do wish the platform could just do more things in general, which I know they're working on, but it's hard to have a one-size fits all and that's okay.
- Branche: Maschinerie
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
How MaintainX Optimizes Maintenance Management
Bewertet am 11.9.2024
Vorteile
Maintaining a smooth operational flow often hinges on effective asset management and scheduled maintenance. With MaintainX, both tasks have become significantly easier and more efficient. The platform's intuitive interface simplifies the process of creating and managing scheduled maintenance tasks. Moreover, Maintainx offers robust tracking capabilities for work orders and assets. You can monitor the staus, hsitory and the different types of assets, such as preventitive and reactive work orders. On top of that, implementing all these features could not be any easier, as the software makes it very easy and simple to understand. Lastly, MaintainX offers some of the best customer support you could ever find, as whenever I have needed to contact them for something, I would get a response no later than 5 minutes.
Nachteile
The only drawback I've encountered is that there are a few additional features that could further enhance the platform. While these are minor and don't detract from the core functionality, their inclusion would MaintainX even more versatile and effective.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Wonderful solution for our needs
Bewertet am 12.9.2024
Overall MaintainX is a Great software that was easy to startup, use and capture the needed data per...
Overall MaintainX is a Great software that was easy to startup, use and capture the needed data per all of the regulatory requirements in healthcare. Support and service has always been wonderful and a pleasure to work with.
Vorteile
Ease of use and integration and setup. MaintainX was a easy system to setup and works well in a large environment.
Nachteile
Ability to edit the request portal and lack of inspections apart of the solution, without an integration with another software. Would be great if MaintainX would partner with SafetyCulture as a single source solution.