MaintainX

4,8 (609)
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Verwalte Wartung und Betrieb. Ohne Papierstapel.

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4,8 /5
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Preis-Leistungs-Verhältnis
4,7/5
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4,5/5
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4,8/5
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4,8/5

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609 Bewertungen

Tyler
Tyler
Gesamtbewertung
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The best out there, and still getting better!

Bewertet am 13.11.2023

Love it! So far does everything we need it to in a great user friendly platform

Love it! So far does everything we need it to in a great user friendly platform

Vorteile

Ease of use, cross platform (great mobile app), great features

Nachteile

Some features/settings not quite tweakable to how we need them… yet

In Betracht gezogene Alternativen

Fiix

Warum MaintainX gewählt wurde

Cost, features, complexity, mobile app differences

Zuvor genutzte Software

Fiix
Lillian
Lillian
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

With MaintainX, all of our data is in one convenient place

Bewertet am 6.4.2023

MaintainX has provided us with a centralized hub for data, and it will compile historical data to...

MaintainX has provided us with a centralized hub for data, and it will compile historical data to help us train new employees on how to perform CU on aging machinery. It provides order to an otherwise chaotic section, and the data gleaned from reports allows us to perform preventative rather than emergency repairs on any number of devices. Since everything is in one location, it's easier to conduct audits, and it reveals the true cost of previously hidden areas.

Vorteile

MaintainX's user-friendliness is fantastic, and the process of going live with the software was a breeze. The reports in MaintainX are highly recommended because they highlight distinct trends that can be used to grow your business. When everything is in one convenient location, team productivity is increased.

Nachteile

Not yet, as there is still a great deal of data to input and history to gather. The transition period for Plus staff is ongoing. It's effective both in-house and remotely, and it provides the team manager with more data.

MARK
Gesamtbewertung
  • Branche: Automotive
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

MaintainX isn't just a maintenance program but an entire facility management program

Bewertet am 10.6.2024

MX has more than 500 employees at this stage and I've interacted with quite a few over the three...

MX has more than 500 employees at this stage and I've interacted with quite a few over the three years and they have all been awesome...

But I just have to give a shout out to [sensitive content hidden], my MX dream team and absolutely exceptional to work with.

Vorteile

MX is an ever changing program and it's constantly getting better. I signed up approx 3 years ago and they have launched feature upgrade after feature upgrade in that time. The system was already awesome when I got it and helped streamline a lot of the things we were struggling to get organized properly, but after three years they have launched so many more updates with features that make it absolutely exceptional.

Nachteile

I would like to see the ability for me regular staff that aren't on MX to be able to complete a daily check list without quadrupling my price.

Tina
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

RCHL

Bewertet am 2.3.2020

Tracking

Tracking

Vorteile

Accountability and reporting .

Nachteile

Everyone not being able to view all tickets

Antwort von MaintainX

Hi Tina,
We are really sorry to hear that you haven't had a fantastic experience with our product to date.
As far as everyone not being able to view all tickets, that is a setting that your Manager has put in place on the permissions side to restrict the visibility of sensitive information to certain folks on your team. We followed up with him and concluded that the restrictions were intentional and working as desired.
If you are having issues viewing Work Orders that you believe you should have access to, please feel free to reach out to your MaintainX Administrator or our support team and we would be happy to assist you.

We really appreciate customer feedback and want to make sure our customers have a 5 star experience every time.

Please feel free to reach out to a member of our team if there is anything we can do to help clarify any other issues.

Thanks,

Team MaintainX

Matt
Gesamtbewertung
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

New user happy from the start

Bewertet am 15.3.2024

MaintainX is very easy to implement. We are working with all paper forms and records and were able...

MaintainX is very easy to implement. We are working with all paper forms and records and were able to get started right way with building our database and procedures. The form fields are self explanatory allow us to quickly start using the program without much customer service support, which is great when we did need them.

Vorteile

The image drag and drop feature was great for setting up our parts inventory.

Nachteile

Creating blank forms to print for data collection was not the best way to go using MaintainX.

In Betracht gezogene Alternativen

LLumin

Gründe für den Wechsel zu MaintainX

The price for the user seats and ease of implementation.
Alfredo
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Streamlining Operations with MaintainX: A Game-Changer.

Bewertet am 22.5.2024

Experience has been exceptionally positive. The software has sexlessly integrated our daily...

Experience has been exceptionally positive. The software has sexlessly integrated our daily operations, making it more efficient and facilitating communication across all levels of our company. Its impact on our workflow has been profoundly beneficial, helping us maintain and even exceed our high standards of service and property upkeep.

Vorteile

Intuitive interface, real-time updates, mobile accessibility and comprehensive reporting.

Nachteile

Learning curve for some features and cost considerations. While our focus is long term, we are still a small company and similar companies might find it less cost-effective.

Ellis
Gesamtbewertung
  • Branche: Erneuerbare Energien & Umwelt
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Simplicity Through MaintainX

Bewertet am 21.6.2024

Vorteile

I really enjoy the simple user interface and the ability to customize reports, views, and settings. The instant feedback on work orders and field team progress is very helpful. I especially like working with the MaintainX team, they have been a pleasure to work with throughout the years! They've worked hard to bring out features as quickly as they can and really worked to develop an amazing platform.

Nachteile

There are some limitations with managing inventory in multiple stock locations. The parts management system didn't fit our use case super well and we found it difficult to fully utilize. I do wish the platform could just do more things in general, which I know they're working on, but it's hard to have a one-size fits all and that's okay.

Dylan
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

High School Rennovation/Addition

Bewertet am 28.5.2024

Vorteile

I like that it is user friendly. We have a unique situation where we have turned over parts of a school and are still in site building new areas. MaintainX has allowed us to field maintenance requests from teachers for the entire school and it allows us to determine if it is new construction (contractor issue) or existing areas (school maintenance issue). Before MaintainX we were getting phone calls about the issues and now every teacher has access to MaintainX to submit a work order that we can track and get fixed without a middle man.

Nachteile

I wish that I could get a PDF print out of filtered work orders that has the description of the work order. There is a summary printout now but it only shows the title. I wish it were to show the entire work order, or at least the description/comments.

Meghan
Gesamtbewertung
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Tracking of work & maintenance just got 1000 times easier!

Bewertet am 10.6.2024

Our organization LOVES this software - it's made our lives and visibility of the work/materials SO...

Our organization LOVES this software - it's made our lives and visibility of the work/materials SO MUCH easier.

Vorteile

Ease of use for our staff and technicians! Inventory management, work order details, meters, automatic work order creation from Flagged/Failed inspection items...the list goes on.

Nachteile

Can't think of anything! This is random and small but I'd like to see the Work Order id number in the blue banner at the top of the Work Order so you can see it at all times without having to scroll back to the top.

Chris
Gesamtbewertung
  • Branche: Automotive
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Changing to MaintainX

Bewertet am 28.6.2024

The support team at MaintainX helped us to move all of our files into MaintainX and get started...

The support team at MaintainX helped us to move all of our files into MaintainX and get started setting up procedures and our parts inventory list. They are quick to respond when we have a question or a request and that made the start up go much easier than we had expected.

Vorteile

One of the best things about MaintainX is how easy it is to use. Everything from setting up procedures to actually completing work orders has been set up to be simple to use and easy to navigate. The support team worked with us to get all our information transfered over and did a great job explaining how everything worked within the system. This helped to make the transition to a new system much easier than what we had expected.

Nachteile

Not being able to batch print work orders if needed.

Daniel
Gesamtbewertung
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

MaintainX - Digitizing Equipment Maintenace

Bewertet am 15.8.2023

MaintainX has been a great tool. We have completely switched all our paper maintenance records to...

MaintainX has been a great tool. We have completely switched all our paper maintenance records to electronic records, saving paper and resources. Additionally, we have better oversight on the assets in use and are able to keep up with routine maintenance and capture the work performed in real-time which was always a struggle when using a paper-based system.

Vorteile

Easy to use, and setup. Both desktop and mobile work extremely well and are easy to pick up. The MaintainX integration team and customer support are helpful and responsive which makes the switch to MaintainX a no brainer.

Nachteile

A lot of maintenance tracking is driven by industry specific regulations which usually incorporates software validation as part of the qualification process for using an electronic system. Therefore, some more features geared towards role/user administration and customization, audit trail, metadata tracking, etc.

In Betracht gezogene Alternativen

Asset Panda

Gründe für den Wechsel zu MaintainX

The UI was much better especially on mobile. Our production staff uses tablets to complete electronic batch records so the decision to use MaintainX was easy after seeing the trial of both products.
William
Gesamtbewertung
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Versatility and dependable

Bewertet am 14.7.2023

We needed a system that works well not just for the uper management, but for the tech's. They are...

We needed a system that works well not just for the uper management, but for the tech's. They are the frontline workers and we wanted a system they would enjoy using. Something user friendly and easy to use. We found it with MaintainX

Vorteile

We like that this is a mobile first system, everything a tech needs to have access to is there at his/her finger tip.

Nachteile

there are limitations to what is able to be used in "Offline: mode

In Betracht gezogene Alternativen

Equip360 , monday.com und Maintenance Connection

Warum MaintainX gewählt wurde

KG was cumbersome and a glorified excel program at best. Not mobile friendly or user friendly at all

Gründe für den Wechsel zu MaintainX

Ease of use, and the mobile first, making our techs the first and foremost of our system users
Rémi
Gesamtbewertung
  • Branche: Kunststoffe
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great CMMS - Easy to use

Bewertet am 11.8.2023

Its a powerful tool to keep up will all the request we receive, to make sure nothing is forgotten.We...

Its a powerful tool to keep up will all the request we receive, to make sure nothing is forgotten.We've started including procedure for common task, which allows new hire to perform task with less supervision, and more effectively.

Vorteile

We chose MaintainX over other CMMS because it was simple and easy to use for some of our techs who are not that computer-savvy.Been using it for a lil over a year and its great, work order dont slip in the cracks anymore, the procedure library is a powerful tool and the android app is really nice.

Nachteile

Some of the feature are sometimes too simple, missing some options, but then we chose it for its simplicity so cant complain.

In Betracht gezogene Alternativen

Limble CMMS , eMaint CMMS und Fiix

Gründe für den Wechsel zu MaintainX

Its was the most user friendly for our not-so-computer-savvy techs
Bradley
Gesamtbewertung
  • Branche: Textilien
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Using MaintainX to implement maintenance system from scratch

Bewertet am 24.8.2023

MaintainX has begun the process of automating much of our maintenance system that was labor...

MaintainX has begun the process of automating much of our maintenance system that was labor intensive and memory driven before. I feel like I have only scratched the surface to this point of what possibilities it opens up for us as far as inventory, cost, and maintenance tracking.

Vorteile

MaintainX has streamlined work order generation and communication in our plant. Work requests are easy to generate, review and assign, with all parties receiving notifications on their mobile devices and workstations. PMs are also automated, with technicians recording hourly meters at weekly intervals and lubricating and maintenance procedures automatically generated through work orders.

Nachteile

I am currently very new to the program and at an early stage of our companies implementation. I have not encountered an issue with MaintainX yet that I felt was problematic.

derek
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

A good flexible platform to keep track of many things

Bewertet am 19.1.2023

The biggest thing MaintainX has helped us with has been keeping all of our maintenance and repairs...

The biggest thing MaintainX has helped us with has been keeping all of our maintenance and repairs at all of our properties together and viewable by all of us. It eliminates the need for each of us to have our own system in place.

Vorteile

It's very adaptable to a wide range of assets, repairs, etc.

Nachteile

It would be nice if more than one asset could be assigned to a work order. For example, if an HVAC PM service is for several pieces of equipment it would be nice to select each one. Instead I find myself duplicating work orders or grouping equipment together to make it work.

In Betracht gezogene Alternativen

Fiix

Gründe für den Wechsel zu MaintainX

We tried both and liked the capabilities of MaintainX much more.
Miguel
Gesamtbewertung
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

MaintainX was a great investment!!

Bewertet am 3.11.2023

Overall the experience has been great! It didn't take much time to set everything up and once...

Overall the experience has been great! It didn't take much time to set everything up and once everything was dialed in, the software has been amazing to work with. It has allowed for a quicker and more efficient work to be done and saved lots of time.

Vorteile

MaintainX has allowed us to increase productivity and efficiency by a huge amount! The ability to have our staff create requests at ease is a huge asset. The work orders allow for us to have a detailed list of tasks that need to be completed during the day/week.

Nachteile

I would like the ability to edit or add previous meter readings. This would allow for an easier and quicker onboarding of the software for companies. This also allows for the new company to have up to date metrics and reports on their meters from day 1.

In Betracht gezogene Alternativen

Limble CMMS und eMaint CMMS

Gründe für den Wechsel zu MaintainX

The simple and easy to use app along with a simple UI was one of the biggest reasons why we chose MaintainX. We wanted to make sure that all of the staff would be comfortable with learning the new system and have a smooth onboarding experience.
Ron
Ron
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

MaintainX- the facility managers multi tool

Bewertet am 12.12.2020

Overall I am hyper pleased with the software's performance, reliability, cost, and ease of use.

Overall I am hyper pleased with the software's performance, reliability, cost, and ease of use.

Vorteile

I most enjoy the simple UI. In my industry there is little to no budget for training and onboarding of personnel. My team is also made up of individuals in which English is a second language. MaintainX has been able to capture a feature rich suite of tools that anyone can master in a relative short amount of time.

Nachteile

As a user since its Beta, I have yet to find anything I do not like.

In Betracht gezogene Alternativen

Hippo CMMS , SS-CMMS , eMaint CMMS und UpKeep

Warum MaintainX gewählt wurde

Cost reasons-

Zuvor genutzte Software

UpKeep

Gründe für den Wechsel zu MaintainX

Simple UI, and value of features.
Dave
Gesamtbewertung
  • Branche: Papier & forstwirtschaftliche Erzeugnisse
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Don't hesitate

Bewertet am 25.4.2023

Game changer from the paper system we had previously, you can add or omit as much information as...

Game changer from the paper system we had previously, you can add or omit as much information as you like and slowly build in assets, parts etc as you go along.

Vorteile

The best things about MaintainX is it's paperless and live, there are no delays from putting on a job to it hitting the maintenance team, no printing out slips and handing them to the engineering team or pinning them on boards, it pings on their mobile in their pocket.

Nachteile

The only little bump in the road was, each job needs to be approved by myself, so if I don't get to the request the job isn't generated, however we've overcome this by adding a lead engineer to be able to do this too. *I was trying hard to find an issue I've had over the time we've had MaintainX*

Chris
Gesamtbewertung
  • Branche: Maschinerie
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

MaintainX is a CMMS game changer

Bewertet am 17.2.2023

Vorteile

The ease of use with MaintainX is fantastic. Technicians caught on and are using it dally to help them complete necessary tasks and communicatee important information

Nachteile

No negatives with me. MaintainX has been a win a cross the board

In Betracht gezogene Alternativen

UpKeep

Zuvor genutzte Software

ePACT
Mark
Gesamtbewertung
  • Branche: Öl & Energie
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

Feedback

Bewertet am 20.1.2023

Its user friendly and the MaintainX team was very friendly and helpful in getting us up to speed...

Its user friendly and the MaintainX team was very friendly and helpful in getting us up to speed very fast especially during the trial period. So far I am very happy with MaintainX. If the conditioning formatting can be made available as part of its basic features.

Vorteile

It has all the basics that's needed for maintenance of assets and ability to include other suppliers to the WO's which is trackable.

Nachteile

If Meters can also create a notification especially for vehicle mileages when it is due for servicing based on the odometer readings that is input into the program per asset. This helps track and assist in the maintenance of our vehicles and other assets that requires servicing after X amount of hours or km's of operation.

Clarissa
Gesamtbewertung
  • Branche: Gewerbeimmobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great Tool for PM's

Bewertet am 20.1.2023

This software has really helped streamline our Work Order process. Before, we were still using...

This software has really helped streamline our Work Order process. Before, we were still using paper and a fax machine to send and track all of our daily work orders for multiple properties. MaintainX has helped us and our Maintenance Team to get to work orders faster and more efficiently. They are able to receive alerts right away when there are new work orders without making a trip to the main office to pick up a piece of paper. We were able to get rid of the dreaded Work Order Tracking Binder... and, we are reducing paper waste and helping the environment, win-win!

Vorteile

Ease of use. We have a few users who are not 'tech-savvy', but they were able to pick up this new tool and put most (if not all) of the functions to great use! So far, so good!

Nachteile

We really have not come across any features we haven't liked. There are some that we just don't use, but it's as simple as that, we just don't use them!

Kate
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

MaintainX has changed the entire way we work

Bewertet am 28.2.2020

It’s changed how we work on site, making the whole team more efficient and productive. I couldn’t...

It’s changed how we work on site, making the whole team more efficient and productive. I couldn’t imagine working without it at this point!

Vorteile

The customer support is amazing. They have been very helpful during set up and really responsive to feedback and suggestions. This app as become a one stop shop for all of our in-house facilities management. We used to have two huge noticeboards full of clipboards, and dozens of paper student repairs forms everyday. This is all gone, bringing us even close to becoming a paperless office.
I can easily gauge the workload of my team by checking the app. I have instant oversite on the status of jobs from my desktop. I particularly love that there is a comment section attached to each WO – meaning all staff can be informed of issues, making handovers seamless.
The reporting feature is one of my favourites. I can easily export reports for any WO, for an individual WO or for a month’s record of daily tasks. These are easily uploaded to our H&S software.
I’m excited about reviewing data after using the app for several months/a year. We will be able to see patterns and trends in issues that arise. For example, how many issues did we have this year? How many repairs does an average student report? Are there particular locations/assets that have more issue than others? This will help us plan for the future in terms of resources.

Nachteile

I would love to purchase a seat for every staff member in my team, but the monthly costs would be too high. I'd love to see a scaled pricing plan, where the more users you have, the lower the price is.

Steven
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Overview of MaintainX

Bewertet am 25.4.2023

With this program we have been able to track the work orders and to get the work orders completed...

With this program we have been able to track the work orders and to get the work orders completed faster, and the requester can track the progress of their request. I am the maintenance supervisor at a school district and by listing all of the locations I can track what has been done in each location and who completed the work order.

Vorteile

I liked how easy it was to implement the new program. It is great that it comes to my phone if I am not at my desk I can look at the requests and approve or deny the request & create the work order. We use all of the aspects of the software, and the reporting portion allows me to create reports to show my boss what we have gotten done.

Nachteile

I have not found anything that I have not liked.

Mario
Gesamtbewertung
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

We grew as a Maintenance Department with MaintainX

Bewertet am 25.4.2023

I have been congratulated several times for the use of MaintainX and the organization that we carry...

I have been congratulated several times for the use of MaintainX and the organization that we carry out in Maintenance tasks. It has been an exponential growth for our department and is reflected in the results of external audits.

Vorteile

What I like the most, is the Service. I have a "Contact MaintainX" link to get support immediately. Every time I ask for support, I receive an answer in less than 5 minutes.

Nachteile

So far I do not have anything to dislike about MaintainX. It has a been a great tool for our daily Maintenance, other departments Requests and Audits.

Brian
Brian
Gesamtbewertung
  • Branche: Verpackung und Container
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great value for the money and has all the features we need

Bewertet am 18.10.2022

low cost of entry. easy to get started quickly. has many features that a company can use immediately...

low cost of entry. easy to get started quickly. has many features that a company can use immediately. Web and mobile portals are easy and convenient to use.

Vorteile

you can start off with one user for a low entry price like we did. unlimited requesters. by the second year we added up to 10 people, because it was easy to justify the cost for all the users with all the benefits you get with the system. was able to get started right away. customer service was able to import all the data from excel files fast and accurately.

Nachteile

like everything accept that inventory search only searches against the part name and not the part description.so we have to enter name and description in the part name (which as least large amount of characters)