TimeClock Plus Erfahrungen

TimeClock Plus

4,4 (202)
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Cloudbasierte Zeit- und Anwesenheitssoftware

Gesamtbewertung

4,4 /5
(202)
Preis-Leistungs-Verhältnis
4,1/5
Funktionen
4,2/5
Bedienkomfort
4,3/5
Kundenbetreuung
4,2/5

88%
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202 Bewertungen

Jennifer
Jennifer
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Time keeping software for school district

Bewertet am 21.2.2018

The ability to allow a large number of employees to access this program has been great!

The ability to allow a large number of employees to access this program has been great!

Vorteile

I like the ability to see my hours in real time, as well as add any requests for time off via the system, instead of by paper. Saves time and trees

Nachteile

Program does have a tendency to go down, intermittently (has happened a number of times this fiscal year), and at the beginning of implementation, it did not calculate accurate accruals.

Rob
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Long time Time clock Plus user

Bewertet am 26.3.2019

Vorteile

From an adminstrative standpoint we find The software flexible and easy to use, reports and data export to our payroll service works great. Managers can easily correct punch issues, etc.

From a user perspective the software has been fine. Easy for our employees to clock in and out. The software and physical time clocks are straight forward.

From an I.T. perspective the software is ready to setup and admin, especially for a local install type package. Setup the server, database, shares and then install at the workstations. Easy install, reboot usually not necessary.

Nachteile

Our only real complaint is an I.T. issue. Backups are a very manual process. Easy to do but no automation with fail/success reporting. It is using a MS SQL express db so we were able to add that to our existing backup system with little trouble.

Elizabeth
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

Not user friendly

Bewertet am 15.11.2021

Vorteile

Wasn't much that I liked about this software, a lot of time wasted.

Nachteile

Not user friendly, had to call customer service constantly for help.

Randy
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Long time customer trying new things.

Bewertet am 26.3.2019

It’s been very positive. We have been customers for approximately 8 years and have come to rely on...

It’s been very positive. We have been customers for approximately 8 years and have come to rely on its ease of use and always available use.

Vorteile

We like the easy of use in TimeClock. The HR department can find the information they need easily and our teachers are able to navigate around the parts they need without instructions or assistance. We recently moved to the cloud based option to ensure better protection from web threats. The process was easy and quick.

Nachteile

The only complaint I’ve heard is that the cursor doesn’t return to the is area when someone clicks in. This makes the next user have to place the cursor in the correct place. A simple tab will place it correctly and most users now automatically do that for the next user.

Marie
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

My Time Clock Plus Review

Bewertet am 9.12.2020

I use it everyday and it is quick and easy to keep track of my time at work.

I use it everyday and it is quick and easy to keep track of my time at work.

Vorteile

I like how easy it is to use. I can clock in and out on a computer or phone. It is easy to log in and check my hours. It is easy for admin to go and edit my hours if I make a mistake, or am absent on a day.

Nachteile

There is nothing I dislike. It would be nice if it integrated into payroll, so I could look up all payroll information, rather than just hours worked.

Kia
Gesamtbewertung
  • Branche: Landwirtschaft
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great Product!

Bewertet am 2.4.2019

Vorteile

I love that this product allowed us to do our shift differentials automatically. We have quite complex payroll with how we pay our variable hour employees. This was the only software that worked the closest to what we needed.

Nachteile

I wish they were a little more flexible on custom needs. I also wish they had a little more documentation on what each of the buttons and checkboxes do.

Katelyn
Katelyn
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Works Amazingly

Bewertet am 6.9.2019

My overall experience has been very positive and works great

My overall experience has been very positive and works great

Vorteile

Very easy to use and works great. Helps keep up with the times employee s clock in and out.It's awesome software .

Nachteile

There is nothing I like the least about this software it works so good for me I am so grateful for this Software.

Mark
Mark
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Excellent, simple solution to manage employees time!

Bewertet am 26.7.2018

Excellent employee management

Excellent employee management

Vorteile

I really like the simple punch in process. It is an excellent tool if you have multiple computers being used by multiple employees at rotating desks

Nachteile

There is little room for error. If you don't complete the punch in, the employee is not clocked in or clocked out. If the employee forgets to clock out, a manager has to go in and fix it. There is not warning about long periods without clocking out. It is impossible to clock out after the "error" threshold has been met.

Spencer
Spencer
Gesamtbewertung
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

TimeClock Plus

Bewertet am 16.8.2019

Overall, as a user of the application, I have found it to be a simple yet user friendly piece of...

Overall, as a user of the application, I have found it to be a simple yet user friendly piece of software.

Vorteile

The application TimeClock Plus is fairly user friendly. There are ways to check on the amount of hours that you are working, as well as an easy access to changes in time sheets.

Nachteile

There can be times where the user does not clock in or out all the way because there are a few screens that are unnecessary.

Bob
Bob
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Time clock Plus in a K-12 Environment

Bewertet am 17.9.2020

Overalls, my experience with TimeClock Plus has been positive and I would recommend it to other...

Overalls, my experience with TimeClock Plus has been positive and I would recommend it to other organizations.

Vorteile

TimeClock Plus is a great time clock system that our district uses to track and manage classified employee work schedules and tracking. It is easy to manage as a supervisor and for users.

Nachteile

I haven't encountered any issues that were unsolvable. Adding missed punches was not intuitive but able to be worked through.

Jenny
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 5.0 /10

A decent upgrade from our previous paper-and-pencil system

Bewertet am 9.11.2021

It's been a good experience but I'm certain there are better products available.

It's been a good experience but I'm certain there are better products available.

Vorteile

Great interface for employees to request time off! The mobile app is very convenient for this and staff has been receptive to this new way of putting in requests.

Nachteile

Since we are a school our leave runs on a fiscal year, rather than calendar year, which is apparently not compatible with TimeClock Plus. This has been VERY frustrating in trying to verify correct leave balances and leave taken school-year-to-date for over 100 employees.

Gary
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Best Decision We Made for Time/Attendance/Payroll Management

Bewertet am 9.2.2021

TCP reduced payroll processing from 4 days to 2 hours. It also freed up 60% of the time bookkeepers...

TCP reduced payroll processing from 4 days to 2 hours. It also freed up 60% of the time bookkeepers were dedicating to payroll at individual schools/departments to dedicate to other tasks.

Vorteile

The seamless integration with our payroll software; the ease in fully automating ALL manual, paper-based time/attendance/payroll processes; the ease of detail reporting; the EXCEPTIONAL customer support; the ease of use for employees and managers; the accuracy in maintaining federal and state compliance; the management of COVID-19 related matters; the ability to track FFCRA, FMLA, and other compliance tracking; the management of the company and care it provides to customers; and the knowledge base of the support team and resources available for users.

Nachteile

There is nothing I do not like about TCP. I submitted several requests for enhancement to company readily designed and implemented.

Sam
Gesamtbewertung
  • Branche: Maschinerie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great for a small business

Bewertet am 18.7.2019

We went from collecting time data from hand made notes to this software. It was very inexpensive...

We went from collecting time data from hand made notes to this software. It was very inexpensive to purchase, did not require hardware, and has been working great. This has saved our company 8 hours a pay period being able to import time data directly into Quickbooks and process payroll very quickly. It has also saved many hours of reentry and reduced errors as well. Overall we are very happy with the product.

Vorteile

Software is intuitive and easy to use. Every report that I need is already built in to the software. No need for custom report writing. The customer support is great. I am able to get questions answered right away and they even call back after a few days to follow up and make sure everything is working well. Well run company.

Nachteile

The most recent software update moved around several options making the software not as easy to navigate. All functionality is still there, just harder to find having used the old version for several years. Also, the web based product is fairly slow at running reports that cover multiple months. Our company recently upgraded our internet connection which helped this problem.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Großhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

Beware! They don't return emails or calls! Auto renewed without approval!

Bewertet am 11.10.2022

Would never use them again due to the extremely poor management and customer service.
I don't...

Would never use them again due to the extremely poor management and customer service.
I don't understand how they expect companies to use them if they won't return phone calls or emails about our service.

Vorteile

I liked the ease of clocking in and out when the sytem worked.

Nachteile

Lots of glitches then required manually entering employee's clocking in and out.
We decided to cancel after our contract was completed but they would not return phone calls or emails requesting cancellation and instead sent our account to collections.

In Betracht gezogene Alternativen

RUN Powered by ADP

Gründe für den Wechsel zu TimeClock Plus

We cancelled TCP and switched to ADP
Cory
Gesamtbewertung
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Look somewhere else - all about the money.

Bewertet am 29.4.2022

We have used TCP for around 6 years. We initially had 17 employees and were happy with the...

We have used TCP for around 6 years. We initially had 17 employees and were happy with the software. Upon learning that the software is a contract for the quantity of employees you sign up for a year without changing, and payment up front, I noticed they just pull the money out before you have a chance to make any changes to the quantity of users. Then, you are stuck for another year paying the higher price. This has gone on for three years and they keep signing up and pulling out the cost for 17 users. This is after I told them I only have three employees. It was noted on the invoice from a year ago and they still charged me for another 17 employees at around $700+. They are crooks and need to help the customer, not screw them over for their own profits.

Vorteile

Initially, it worked as it should...then was too expensive with no way of getting out of the contract.

Nachteile

The support is abysmal. They don't care about anything but their money.

Josh
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

DO NOT USE THIS COMPANY!!

Bewertet am 21.11.2019

-Essentially this company lied about what I was purchasing and the time myself and my staff would...

-Essentially this company lied about what I was purchasing and the time myself and my staff would need to spend on it. (was supposed to be a reintroduction of an old system that my staff knew how to use, but ended up being a brand new system that would require full implementation as well as retraining of my entire staff)
-They were going to implement a system that we were unfamiliar with without any proper training or review of how they system works.
-They never took the time to really understand our need of the system and how to make it work for us.
-Made me purchase additional implementation hours in order to try to make it work.
-When I realized their process (which was never disclosed) was going to take too much time and effort as well as money to train and retrain my whole staff, they refused to give me any kind of refund. Which I didn't even request a full refund, but basically wanted the money back for the services that were never rendered or the implementation hours that were purchased half of which were purchased due to them lying to me about how long the implementation would take.

Vorteile

I never got to the point of getting to use the software, so I don't have any input on the actual user experience.

Nachteile

As part of implementation, I do know that they are very inflexible in the complexity of allowing you to select multiple jobs for multiple departments. If you do not have a very simple Job costing flow then you are unable to have multiple jobs with the same name as part of your workflow and job selections.

Brenda
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Mistake

Bewertet am 21.1.2020

Terrible and incomplete implementation process. I am hard pressed to think of one thing that has...

Terrible and incomplete implementation process. I am hard pressed to think of one thing that has worked as we were told it would.

Vorteile

Time tracking is good, but there are better out there. Mostly chose for scheduling system that was sold as being very specific to our industry.

Nachteile

Too many to list. It is not at all what we were "sold". Implementation is a incomplete nightmare. The implementation "specialists" dont even know how the software works. They are just "data inputter's" and they do very little of that even. We've had the system for well over a year and it is still not set up and has many "technical" issues.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Hochschulbildung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 5.0 /10

TimeClock Plus

Bewertet am 29.7.2020

Vorteile

What I like most about TimeClock Plus is the IOS app. I can quickly and easily clock in and out and view as well as verify my hours.

Nachteile

There aren't very many cons that I have with TimeClock Plus. The biggest one that I have is with the interface. It could use a little work. Also, I'm not sure if it is with my program in particular, but one personal dislike that I have is that it logs you out too soon. I could use a little more time with the site before it logs me out.

Michael
Gesamtbewertung
  • Branche: Hochschulbildung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Go with something else

Bewertet am 22.3.2019

Bad.

Bad.

Vorteile

It's cheapER than other software. But you get what you pay for. Which is low quality, barely working software.

Nachteile

But you pay for what you get. This last upgrade to V7 of their product was awful. The Single Sign On integration barely works. We found a blatant security hole in their software for that piece as well. A user could log in and once in, could back out and then login as ANY other user without their password. It took them almost a year to fix that issue before we could go live. Also, we had trouble getting single sign on to work in the first place. We actually had to call another one of their clients to help us as their own support staff couldn't get it to work.

DEBI
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

TimeClock Plus

Bewertet am 21.3.2019

TimeClock Plus saves a tremendous amount of time processing payroll monthly. I love and recommend...

TimeClock Plus saves a tremendous amount of time processing payroll monthly. I love and recommend TCP to everyone that I can. My husband's employer used it for their payroll based on my recommendation and it was a construction company.

Vorteile

The ease of use for our employees, the integration into our financial software, the integration of our substitute system into TimeClock Plus and the setup of any employee and their job codes.

Nachteile

We do not track our absences in TimeClock Plus but we move them into TCP to be able to pay overtime, etc. correctly and I would like to be able to look at the errors without having to dig through all the absences that are showing up as errors.

Ashleigh
Gesamtbewertung
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 4.0 /10

It's pretty alright

Bewertet am 6.12.2019

All of our hourly employees punch in and out on TCP and then subs and sick hours for our teachers....

All of our hourly employees punch in and out on TCP and then subs and sick hours for our teachers. It's an alright system, I just don't think it's as user friendly as it could be.

Vorteile

I like that I can clock in on my phone and that there's usually an easy way to fix last punches if I forgot to do something. I also like that it keeps track of PTO and things like that for the whole year, which is handy when we need substitutes.

Nachteile

I dislike how difficult it is to initially set up on a phone. Whenever a teacher gets a new phone or something like that, I have to help them figure it out all over again. I also dislike that the offline feature has never seemed to work. If a server is down and it redirects you to the offline version, those punches don't always seem to stick.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

How to track all employee logins and timesheets?

Bewertet am 15.3.2019

Vorteile

Works as intended without costly implementation and without need for training

Nachteile

Very little. works great. Branded background imaging.

Amy
Gesamtbewertung
  • Branche: Personalwesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

TCP

Bewertet am 10.12.2019

We have used TCP for the maintenance of our hourly employees and to monitor overtime hours and it...

We have used TCP for the maintenance of our hourly employees and to monitor overtime hours and it has saved us a time. The application has so many resourceful reports that can be run also.

Vorteile

I like that the software can be accessed from anywhere and is easily able to be set to your business needs.

Nachteile

There are times when employees have trouble punching out due to the sensitivity. This can be changed but they still have issues at times.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Bibliotheken
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 6.0 /10

Mostly reliable

Bewertet am 16.3.2019

Vorteile

Fairly easy to use. Ability to adjust missed clockins.

Nachteile

When the systems go down, the software is down, Including the phone login options. Inconvenient to not be able to log in on my own device while on the WiFi.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

Great tool for mid size Company.

Bewertet am 9.10.2018

It has served as a great payroll tool for our company.

It has served as a great payroll tool for our company.

Vorteile

Our company has been using this for over 2 years now and it works great. Easy to use, yet functional.

Nachteile

I have not run into any problems using it.