LOAN SERVICING SOFT Erfahrungen

LOAN SERVICING SOFT
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13 Bewertungen
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
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- Weiterempfehlungsquote 9.0 /10
Working with LSS
Bewertet am 22.8.2018
LSS has been a great partner for our organization. They have been very willing to work with us the...
LSS has been a great partner for our organization. They have been very willing to work with us the few issues we've had to the software where we needed it to be to service our clients.
Vorteile
The software is flexible and allows the user add data that is necessary to make decisions.
Nachteile
Updating the software has to be done on an individual basis and can slow the day down.
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Quelle der Bewertung
Gesamtbewertung
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Custom Auto-Decisioning & Servicing Software
Bewertet am 27.4.2016
I spent weeks having conference calls with vendors offering loan servicing & loan decisioning...
I spent weeks having conference calls with vendors offering loan servicing & loan decisioning software. LSS was the only company that I found that offers both of these platforms in one system. I believe in simplicity. Using 1 system is much better than 2 for originating & servicing your loans. I have done extensive testing on the software & it seems to function very well. It's rare that you find a software company that offers this level of customization. I can't begin to say enough good things about John, he is AMAZING. I have not asked him to do a single task that he was not able to perform. He is a pleasure to work with & takes time answering my questions. He doesn't give up until you're satisfied. I had LSS do things that they have never done with other companies, including writing scripts to increase productivity & parsing data. I really can't wait to see where the development of this software leaves us at the end of the year. They offer import services, which made transferring our old data into the new software a breeze. The process went very smoothly & all the balances/payments were correct. They did offer to show me how to perform the import to save me money, but I preferred peace of mind by ensuring accuracy rather than saving the money for the import. I was very satisfied with the import; the work was flawless. The team really stuck their neck out to meet our launch date & put in the extra hours to meet our investor's deadline, which I really appreciated. I believe there is great value in this software. The price is very fair, because the finished product is built specifically for your business. This is the last software we will ever have to purchase to service & underwrite loans for our company. This software will develop with our business. Proprietary software has cost other companies that I have managed a fortune; you can't imagine how thrilled I am to have such a customized program for a fraction of the cost. Our money was well spent & I highly recommend this software.
- Branche: Bankwesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
I wish we'd made the change sooner...
Bewertet am 31.5.2019
On my previous software I had to keep several different spreadsheets for insurance expiration...
On my previous software I had to keep several different spreadsheets for insurance expiration monitoring, escrow analysis, scheduled future fees etc. All of those functions can be done through LSS eliminating quite a bit of extra work.
Vorteile
LSS is very customized to our company. It handles every aspect of servicing, insurance information, escrow analysis etc. The customer service support is exceptional. I worked with Rep during setup and training, and he was knowledgeable, patient and pleasant. Learning new software is a big job, but Rep made it the best possible experience. I am very comfortable knowing that our new software has top-notch support.
Nachteile
We service loans for more than one investor. My investors need reports for their loan portfolios (Sorted by investor/lender). We are customizing reports ourselves, as this is not a standard request. LSS can and will customize reports for a price, but fortunately LSS reports offer the ability to customize yourself if you have the knowledge and ability.
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
A powerful loan servicing tool with lots of flexibility.
Bewertet am 17.5.2018
Vorteile
Great user interface. Enterprise functionality. Customizable. Great user interface. Enterprise functionality. Customizable. Great user interface. Enterprise functionality. Customizable.
Nachteile
It was hell getting it migrated from NoteSmith. I think we were given the wrong engineer to start. LSS made it right in the end.
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
We are a mortgage servicing company and we purchased loan servicing soft
Bewertet am 27.2.2016
We have 12 employees, we have been using the product for aprox 6 months and we love it. It is user...
We have 12 employees, we have been using the product for aprox 6 months and we love it. It is user friendly, the service has been great and most of all they respond to our needs immediately. Transitioning from one software program to another in our business is a major feat, but Jeff Tremaine and his techs are absolutely super and have been a great asset to the transition. The best part of the software is the customization. They have accomplished every thing we have asked them to customize without a hitch. If your looking for a mortgage servicing or origination program this is your baby.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
LSS is a great product
Bewertet am 15.9.2018
Vorteile
Produces professional looking statements
Nachteile
Cumbersome initially but with solid support
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
We are a mortgage servicing company specializing in distressed loans.
Bewertet am 1.3.2016
We switched our servicing software about 9 months ago to Loan Servicing Soft and it has been a very...
We switched our servicing software about 9 months ago to Loan Servicing Soft and it has been a very good transition. We are extremely happy with the service and extremely happy with the product. We required certain changes and they were done quickly and without a hitch. We are impressed with the reports that are generated from the system, and when we asked for reports that we needed customized to our particular needs, they were done quickly and correctly. We are very happy with this program and recommend it highly.
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
Loan Servicing Software
Bewertet am 9.12.2014
We initially started our business off with another software program Nortridge. We did not find them...
We initially started our business off with another software program Nortridge. We did not find them accommodating to our needs. We researched other options and came across Loan Servicing Soft. Since day one they have helped us build the software to exactly what we needed to run a successful Short Term Loan business. The staff is friendly and prompt in response to our needs. We would highly recommend them.
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
Cutting edge technology for private lending
Bewertet am 18.7.2014
We are new to the lending space. LSS has helped us get up and running fast while guiding us...
We are new to the lending space. LSS has helped us get up and running fast while guiding us through some of the tough choices in starting up.
They have helped us create our own underwriting system that has put into work what was only in our heads.
The best way to describe the overall system is "Slick"!
The LSS team has really covered all of our needs from Application through beginning collections.
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
LSS user review
Bewertet am 18.11.2014
I enjoy working with the LSS program, it is easy to use and the reporting functions allow me to...
I enjoy working with the LSS program, it is easy to use and the reporting functions allow me to generate my mortgage docs right from the program. Serious time saver on my part.
The only con that I can see is that I wish there was a way to have a check from the servicing company for the escrow accounts to be entered automatically into the individual escrow accounts.
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Great Software
Bewertet am 30.3.2017
LSS is a great piece of software. The type of servicing we do can be very complicated but LSS is...
LSS is a great piece of software. The type of servicing we do can be very complicated but LSS is very intuitive and easy to use. The technical support people very responsive and helpful. Some of the other popular loan servicing software companies, especially for the private lending market, have a reputation for being less than ethical but the people at LSS are great.
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
Operations Manager
Bewertet am 22.7.2014
Very easy to navigate loan servicing software with robust reporting capabilities. The software's...
Very easy to navigate loan servicing software with robust reporting capabilities. The software's architecture allows for substantial customization.
The support staff is responsive and knowledgeable, great customer service and support.
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Quelle der Bewertung
Gesamtbewertung
First Health Funding Review
Bewertet am 22.7.2014
This product is user-friendly and I haven't found anything it can't do to support our business. I...
This product is user-friendly and I haven't found anything it can't do to support our business. I love the product and I love working with all areas of Loan Servicing Soft. Great company and Great product!