--- description: Ausführliche Erfahrungsberichte zu Nickelled mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Nickelled mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Nickelled Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [CEM Software (Customer Experience Management)](/directory/601/customer-experience/software) > [Nickelled](/software/118855/nickelled) # Nickelled Canonical: https://www.getapp.de/software/118855/nickelled Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.getapp.de/software/118855/nickelled?page=2) > Nickelled ist eine cloudbasierte Lösung für das Kundenengagement, mit der Unternehmen jeder Größe interaktive Walkthroughs erstellen können. Die Plattform ermöglicht es Nutzern, Handbücher, Tutorials und Schritt-für-Schritt-Anleitungen zu Produkten, Websites, Anwendungen und Programmnavigation zu erstellen. > > Bewertung: **4.9/5** von 16 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.9/5** | 16 Nutzerbewertungen | | Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 5.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Nickelled - **Region**: London, UK - **Gegründet**: 2014 ## Gewerblicher Kontext - **Startpreis**: 299,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Deutsch, Dänisch, Englisch, Finnisch, Französisch, Irisch, Italienisch, Norwegisch, Polnisch, Portugiesisch, Schwedisch, Spanisch - **Verfügbare Länder**: Australien, Brasilien, Deutschland, Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abwanderungsraten-Management - Alarmfunktion / Benachrichtigungen - Berichterstattung / Analyse - CRM - Content-Management - Dashboard - Datenqualitätskontrolle - E-Mail Marketing - E-Mail-Management - Einführungsmanagement - Engagement-Tracking - Feedback-Management - In-App Training - Inhaltserstellung - Kontextabhängige Anleitung - Kundenerlebnis-Management - Kundenspezifisches Branding - Live-Chat - Mehrsprachig - Multichannel-Datenerfassung ## Optionen für Kundensupport - E-Mail/Helpdesk - Telefon-Support - 24/7 Live-Support - Chat ## Category - [CEM Software (Customer Experience Management)](https://www.getapp.de/directory/601/customer-experience/software) ## Ähnliche Kategorien - [CEM Software (Customer Experience Management)](https://www.getapp.de/directory/601/customer-experience/software) - [Kundenengagement Software](https://www.getapp.de/directory/650/customer-engagement/software) - [Digital Adoption Platform Software](https://www.getapp.de/directory/1627/digital-adoption-platform/software) ## Alternativen 1. [WalkMe](https://www.getapp.de/software/91256/walkme) — 4.4/5 (63 reviews) 2. [Freshdesk](https://www.getapp.de/software/10317/freshdesk) — 4.5/5 (3408 reviews) 3. [LiveAgent](https://www.getapp.de/software/91301/liveagent) — 4.7/5 (1753 reviews) 4. [Intercom](https://www.getapp.de/software/91379/intercom) — 4.5/5 (1131 reviews) 5. [LiveChat](https://www.getapp.de/software/8385/livechat) — 4.6/5 (1715 reviews) ## Nutzerbewertungen ### "A must try" — 5.0/5 > **Matt** | *5. März 2019* | Unternehmensberatung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love that we can walk our team member and clients through any website and provide meaningful instructions along the process. It has help get our staff members up and running at a much faster pace as well. > > **Nachteile**: Being able to incorporate a table of contents or jump to a step in the guide take a little bit of effort. > > I have recommend Nickelled to multiple companies that are now using the software. It is fantastic and affordable. ----- ### "We used Nickelled for product demos for a new social networking product." — 5.0/5 > **Kate** | *11. Mai 2018* | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It was easy to setup the Nickelled walkthroughs and the pricing was extremely low, especially compared to some immediate competitors. The processes that we wanted and needed to explain to new website visitors were pretty basic and Nickelled was the right solution for us. It was quick and easy to setup and customer service was great when I ran into small hiccups - getting back to me quickly. We were able to get the demos set up in a matter of hours with a price tag that was reasonable for a startup of our size. > > **Nachteile**: The mobile version of the software was a work in progress. The processes that we needed to guide our user through were very basic so the fact that it wasn't an exact match to our mobile site it was effective at guiding the user through the simple processes they would need to take on the mobile version of our website. I wish that there was the ability to bypass the thumbs up and thumbs down at the end of the guided tour, or at least add some styling to this mandatory step. > > Simple guided tours of fundamental processes our website visitors might need to take on my client's site. ----- ### "Great product that helps simplify onboarding and training experiences" — 4.0/5 > **Penny** | *4. Februar 2016* > > We've worked with Fraser and the Nickelled team for the past 6+ months after receiving a recommendation to check the product out. Having used it for a number of months, both for our provider onboarding and internal team training, it's become a core part of our toolset at Hassle HQ. We're excited to see how the product develops and the new features that they're working on currently. ----- ### "Fantastic for product walk-throughs without the need for dev\!" — 5.0/5 > **Jessica** | *27. Februar 2018* | Medienproduktion | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We found Nickelled whilst looking for a solution to onboard our users without the need for extensive dev work - and we haven't looked back since\! It gives our team the ability to create, update, and share simple walk-through guides without roping in engineer resource, which is always in short supply. Perfect solution, great product, and brilliant support. ----- ### "Great product - excellent, and much cheaper than WalkMe" — 5.0/5 > **Verifizierter Rezensent** | *5. Januar 2018* > > **Vorteile**: 1. Great customer service 2. Ease of deployment 3. Ease of setup In all, its a great product to get users onboarded. > > **Nachteile**: 1. Had some early deployment issues- fixed promptly by customer support We had some technical issues early on, but the way customer support handled the issues was timely and professional ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.getapp.de/software/118855/nickelled?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/118855/nickelled) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Strukturierte Daten