Passportal Erfahrungen
Passportal
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89 Bewertungen
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
General
Bewertet am 27.9.2019
Good
Good
Vorteile
Nice looking, good integrations for current software
Nachteile
Every time you choose another entry the page refreshes!
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Lost promises
Bewertet am 26.9.2019
Vorteile
Password management and integration with connectwise control
Nachteile
Unable to create folders to organize articles.
Unable to update passwords through connectwise automate.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Great Product, Serious Implementation Issues
Bewertet am 25.7.2019
It's a good tool, but the configuration is taking way to long
It's a good tool, but the configuration is taking way to long
Vorteile
The product is solid. Its password management feature puts it ahead of other documentation platforms. But...
Nachteile
Transitioning from IT Glue has been nearly impossible. I was told we'd be able to export all our data from IT Glue, and import into PassPortal via a basic .zip file, but it wasn't that simple. First, and most importantly, not one password was successfully imported from IT Glue to PP. Zero. The same with documents and articles. So effectively, all of the useful information that can't just be grabbed by integrating with our PSA/RMM tools was not imported.
I've been told fixes are coming, but it's been weeks and nothing. I have been manually moving password over using the import template, which generally works, but it is time-consuming and one of the appealing features was the import process. Now I have some passwords for some clients, plus some articles and documents, but nothing consistent.
And support has not been particularly helpful. They keep saying fixes are coming and not following up, and ultimately I need some kind of resolution here.
I very much hope I can do the bulk import soon because it's been almost two months and I am still using two products.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Great Product
Bewertet am 25.7.2019
Using Passportal has enhanced our ability to keep client passwords secure. Since there is...
Using Passportal has enhanced our ability to keep client passwords secure. Since there is documentation as well we are able to keep almost all of our information in Passportal making information more easily accessible.
The ability to use Passportal with Screenconnect has been an added bonus as it makes logging into systems much quicker than before.
Vorteile
The website is very easy to use. The plugins for ScreenConnect and Microsoft Edge work very well and make me and my team more efficient.
The password sync with servers has helped a lot with user support.
Nachteile
The plugin for Firefox doesn't work very well. The app on the iPhone only has access to passwords and none of the documentation.
At times the server password sync can be buggy but it is easily fixed with a reinstall of the software.
The customization of the documentation is a little lacking but not too bad.
In Betracht gezogene Alternativen
IT GlueGründe für den Wechsel zu Passportal
Price. Passportal is priced right. I do not feel over charged at all.- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Excitement for future features.
Bewertet am 25.7.2019
Working with Passportal has been quite positive. The application is fairly intuitive and theirs...
Working with Passportal has been quite positive. The application is fairly intuitive and theirs always someone willing to help.
Vorteile
Passportal makes managing passwords for hundreds of clients simple.
If a question arises, phone support is rarely longer than a 15 minute wait. Support staff is always courteous and wanting to help find the answer best suited for the scenario.
Nachteile
Features could be more fleshed out such as setting default properties for folders, but this is only a temporary issue since we’ve been informe by Passportal that this will someday roll out to customers.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Fairly new, but very technical user
Bewertet am 7.10.2019
We were LastPass users for 5 years. Passportal is definitely an upgrade.
However, LastPass'...
We were LastPass users for 5 years. Passportal is definitely an upgrade.
However, LastPass' extensions seem to be more mature and compatible.
Vorteile
- Very well thought out and robust feature set
- Portal layout
- Global search with options
- AD integration
Nachteile
- Browser extension incompatible with Duo 2FA for certain sites
- Organization key requirement. It resets on its own and I don't like storing it somewhere else
- Passportal extension doesn't always prompt to add new sites, and clumsy when it does. If you accidentally click off the extension without saving, you lose anything already typed.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Passportal Feedback
Bewertet am 25.7.2019
So many users complained about having to use a password manager. Once we got them setup and some...
So many users complained about having to use a password manager. Once we got them setup and some basic training they quickly realized the value and are now advocating password management to clients, friends and family.
Vorteile
The peace of mind you get after you've changed all of your online access to use highly complex and unique passwords, but only have to remember 1.
Nachteile
Chrome Add-In: When entering search I have to tab 4 times to launch site. I don't like being forced to the mouse. Would be better if I could just hit enter after entering search and a match is found.
- Branche: Computer-Vernetzung
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Passportal does a lot
Bewertet am 20.8.2019
My rep has been awesome and they seem to be working hard in the background.
My rep has been awesome and they seem to be working hard in the background.
Vorteile
On browsers it does a quality job of managing passwords, and documentation.
Nachteile
On browsers including mobile, it has some issues like; form fill is non functional on Android.
In Betracht gezogene Alternativen
IT GlueGründe für den Wechsel zu Passportal
Cost/Value- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Passportal Review
Bewertet am 12.8.2022
Very positive, TOTP feature came in later than other bits of software but it's here now so it's all...
Very positive, TOTP feature came in later than other bits of software but it's here now so it's all good.
Easy to use, fast, secure, can't complain!
Vorteile
Easy to use, super secure, customisable. Almost everything required when managing thousands of devices.
Nachteile
Documentation feature could be better, development slowed down since Solarwinds took over, now n-able.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Passportal essential in today's password reality
Bewertet am 25.7.2019
Using better passwords makes us more secure and sharing passwords between co-workers is now a...
Using better passwords makes us more secure and sharing passwords between co-workers is now a breeze. The support team is fabulous.
Vorteile
I simply does what it is supposed to do without any unnecessary complexity.
Nachteile
We found a glitch with one web site that would not allow login with the product. We simply use another browser until it is sorted out. The other thing is not really a con; I have to change all my weak passwords now and enter them into Passportal to keep things more secure. Not a terrible thing by any means.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Must-have tool
Bewertet am 25.7.2019
Vorteile
The functionality of the product is fantastic, many great features are available right from the browser plugin without having to log into the web portal
Nachteile
There are a few company-wide reporting features that are noticeably lacking.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Passportal
Bewertet am 5.8.2019
Even prior to the acquisition, Passportal had excellent customer service and support. Their...
Even prior to the acquisition, Passportal had excellent customer service and support. Their employees truly stand behind and understand the platform. SolarWinds will only improve that great, baseline technology and continue to give great support.
Vorteile
The functionality and capabilities that are meant for Managed Service Providers are top notch.
Administration, implementation, and set up was simple.
AD and Chrome browser extension integrations were effortless/
Nachteile
There are some small kinks to still be worked out: some User/Password fields don't populate, a few newly created credentials don't auto-save, some small UI issues with extension
In Betracht gezogene Alternativen
RoboForm, 1Password, Keeper Security, LastPass und Dashlane for BusinessGründe für den Wechsel zu Passportal
Pricing, Partnership, Proof of Concept- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Life Saver
Bewertet am 26.9.2019
All passwords across our estate and all clients are now in passportal, secure and easy to reset
All passwords across our estate and all clients are now in passportal, secure and easy to reset
Vorteile
When an IT engineer leaves the company, we no longer have to spend hours resetting passwords for all clients
Nachteile
Development for bugs and new features is rather slow
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Quality Product, but a Step Behind Competitors
Bewertet am 10.6.2021
Overall, the product is not bad, it is just a bit behind it's competitors in features and...
Overall, the product is not bad, it is just a bit behind it's competitors in features and functionality.
Vorteile
Passportal handles all the basic functions of a credential and document management system. It helps my team find password and documents quickly and easily.
Nachteile
There are number of features and functionality that feel just a step behind it's competitors. One particular area is 2FA management. I have used competing products that handle 2FA better.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Great password management at an affordable price!
Bewertet am 25.7.2019
Exceutive from Passportal was very professional, but very compassionate about her salespitch.
Not...
Exceutive from Passportal was very professional, but very compassionate about her salespitch.
Not once did she make us feel like we was foolish for asking a question that would probably seem obvious.
The product was pointed out very well, both its pros & cons where explained well and we felt we could trust the advice that was given.
Vorteile
Its one of the fastest password management tools to get what you need quickly, in & out with full auditing and permissions on every aspect.
It has helped our management of not only our internal passwords but our clients also.
Nachteile
The setting up of the clients with the SITE addon was a bit tedious.
Having to spend 30 minutes with each client you want to have use of Passportal will get tedius.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Passportal Review
Bewertet am 26.9.2019
Everything has been great and the support as well when needed.
Everything has been great and the support as well when needed.
Vorteile
Documentation and Ease of use. The ad sync with passwords is a life saver. Documentation has saved us hundreds of hours of troubleshooting.
Nachteile
I cannot right click and paste into my articles. However I can just use ctrl+V. Not a big deal just an honorable mention.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Solarwinds Passportal Review
Bewertet am 11.9.2020
Overall, the product for the most part works but when there is an issue it is hard to trouble shoot...
Overall, the product for the most part works but when there is an issue it is hard to trouble shoot without support.
Vorteile
I like that I do not have to remember passwords and can auto load passwords for different machines. This way I do not have to memorize complicated passwords but still able to use a complex password for security purposes.
Nachteile
Sometimes the auto fill does not work and does not provide an error. I have confirmed the password is correct by manually typing in the password.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 5.0 /10
Still alot of improvement to be made on the user interface
Bewertet am 28.9.2019
Vorteile
There was a default Autotask integration.
Nachteile
The user interface is rather slow.
User interface is logging off too fast, even when you whitelist your IP address.
Impossible to delete companies which are not used anymore (created via Autotask interface). You can only deactivate.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Satisfied with PassPortal
Bewertet am 25.7.2019
Vorteile
The password management and documentation portion of this product is fantastic. It has have a very positive impact on our organization. Allows our technicians to access the data they need in a quick fashion which ultimately provides our clients with a better experience.
Nachteile
The customer documentation portion. As an organization we have
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Best password manager on the market
Bewertet am 2.10.2019
Very good - it has replaced my personal business password manager lastpass for all day to day work...
Very good - it has replaced my personal business password manager lastpass for all day to day work related passwords
Vorteile
the diversity of the platform makes it easy to find something for every required scenario
Nachteile
nested menus are the most annoying thing - the general layout of the software is good but sometimes it takes quite a few more steps than what I believe to be required to get to customers specific details
- Branche: Informationsdienst
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Passportal review
Bewertet am 25.7.2019
Vorteile
I liked the ease of password management including the ability to deploy an agent to keep our administrator password on a rotate and have that automated. This way we can stay proactive with password changes and/or rotations. I also like the documents add-on as it has been our centralized storage for all our customer information/documents/diagrams, etc. This makes it much easier for our techs to location information from a single location instead of searching between multiple shares and wasting time.
Nachteile
Only con as I have heard from our techs, is it is sometimes hard to distinguish L, I, and 0/O. If we would get some different font/format to make it easier to distinguish would be very helpful.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Better than advertised
Bewertet am 20.8.2019
This is a great tool and well worth the cost just to help our team. The fact that we offer it to...
This is a great tool and well worth the cost just to help our team. The fact that we offer it to clients and help them with a password management application is icing on the cake.
Vorteile
I think the software had more functionality and features than we expected. The documentation and Active Directory integration are a real bonus for our team.
Nachteile
I really don't have anything negative to say.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
Great password manager for MSP’s
Bewertet am 31.7.2019
Vorteile
Integration with ConnectWise remote control
Nachteile
Cannot view/copy the password in the connectwise remote control plugin. Requires logging in to passportal
In Betracht gezogene Alternativen
LastPassGründe für den Wechsel zu Passportal
Better integrations and easy to use- Branche: Informationsdienst
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Amazing product for password protection
Bewertet am 25.9.2019
Vorteile
Easy to use and easy to setup and easier to administor
Nachteile
I would like it to with work with all applications
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Passportal
Bewertet am 25.9.2019
It’s been a timesaver. All the information we need is in one place.
It’s been a timesaver. All the information we need is in one place.
Vorteile
Easy to use. It makes finding information easy.
Links objects
Nachteile
Only thing missing is notification for renewal of subscriptions and warranties