AeronaClinic Erfahrungen
AeronaClinic
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23 Bewertungen
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
The Dental Rooms
Bewertet am 1.9.2023
The team have been incredible with the migration process, training day and overall queries. They...
The team have been incredible with the migration process, training day and overall queries. They are very friendly and helpful!
Vorteile
Aerona has made the dental experience with making appointments, charting and clinic notes very easy and precise. The team are always very helpful with any queries that may arise and are very quick to respond and help as quickly as possible.
Nachteile
Nothing comes to mind! The whole process has been very smooth and the team have been extremely helpful!
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Happy customer
Bewertet am 14.3.2022
Great!
Great!
Vorteile
Very easy to use
Wonderful customer support
Nachteile
There is nothing that I don’t like about it
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
very positive experience. easy to adapt to using the system and great customer service.
Bewertet am 15.2.2016
the pros are that the software is relatively easy to get used to and it is so handy to have all...
the pros are that the software is relatively easy to get used to and it is so handy to have all the info available at our fingertips.
the cons are that sometimes there are some teething issues but the customer service is so great that they are sorted out very quickly (thanks lisa!) .
everything was explained so kindly to us!
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Delighted with Aerona as a Patient Management System
Bewertet am 21.8.2019
Very quick to add functionality that we request. Responsive to problems
Very quick to add functionality that we request. Responsive to problems
Vorteile
Cloud based
Easy to use
Intuitive
Reliable
Nachteile
Would like more functionality around Vat
Antwort von Aerona Software Systems
Hi Clodagh,
Thank you for such a glowing review!
We always appreciate the kind words and we are very happy to see how pleased you are with our team's responsiveness to suggestions and problems.
We are always striving to improve and we are able to do so much more quickly with fantastic product and functionality feedback from customers like yourselves.
Best,
Gerard
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Dental software
Bewertet am 14.2.2020
I’m very pleased with how progressive the software has been over the last couple of years. Lots of...
I’m very pleased with how progressive the software has been over the last couple of years. Lots of new functions. Cloud based is essential to my business.
Vorteile
I really like how it looks... pretty simple to use, and can customise a lot of it.
Nachteile
I’d like it to be a little more customisable... I’d like recalls to be easier... without running reports.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Simple! Simple! Simple!
Bewertet am 17.10.2016
As an IT Provider to the Dental sector, Aerona Dental Cloud based Software takes the traditional...
As an IT Provider to the Dental sector, Aerona Dental Cloud based Software takes the traditional headaches away of supplying and installing Dental Software, No Server Needed, No expensive upfront licencing costs, can run on your existing hardware through your browser, no software installs needed!
The small monthly fee makes it easy to manage your monthly cash flow. Aerona Dental Training & Support is excellent and no fuss over converting your existing data over to the cloud based system.
One of the most important benefits from an IT providers view is all your data is safe and secure in the cloud. No more Monday morning panic calls, my PC has crashed, can't open my dental software or all our IT equipment was stolen over the weekend! Its works on your mobile, iPad, tablet, laptop login and go, simple!.
Busy day in the surgery? Do your notes at home in front of the fire watching your favourite box set!
The Cloud is the future for software delivery, Aerona Dental is the future for Dental Software!
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great help for dental practices
Bewertet am 19.8.2019
Vorteile
Easy to use, straightforward software with great features. The customer service is always great!
Nachteile
It's hard to use/view on a phone. An app would be great
Antwort von Aerona Software Systems
Hi Napsugar,
Thank you very much for your kind words!
We will make sure your feedback regarding use on phones is passed on to the team! :)
Best,
Gerard
- Branche: Medizinische Praxis
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Product Review
Bewertet am 27.8.2019
Very good and helpful
Very good and helpful
Vorteile
Easy to navigate - color coding - block booking appointments
Nachteile
some things are long winded - too many clicks - trying to organise family groups a little difficult
Antwort von Aerona Software Systems
Hi Sarah,
Thanks very much for your review!
We're happy to see that you're likely to recommend Aerona to others and that navigation through the software is pretty straight forward for you.
We are always looking for ways to improve our software, so if you could send us a ticket with more details on your suggestions, we'd be happy to review them!
Look forward to hearing from you.
Best,
Gerard
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Aerona review
Bewertet am 14.2.2020
Very happy with the software
Very happy with the software
Vorteile
Very easy to use, great customer service, very quickly solve issues
Nachteile
Nothing that I don’t like. They are open to recommendations and apply them when doing updates
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Perfect!
Bewertet am 19.8.2019
The online support team are very helpful and respond straight away to any queries!
The online support team are very helpful and respond straight away to any queries!
Vorteile
Its so easy to use and to navigate very user friendly!
Nachteile
There are none its a great piece of software!
Antwort von Aerona Software Systems
Hi Roisin,
Thanks very much for the kind words!
We're actually very proud of our hard-working support team, so we're really pleased to see you highlight them in your review. :)
Best,
Gerard
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great software
Bewertet am 4.11.2019
Vorteile
Clean ui, cloud based so it can be accessed anywhere, reliable.
Nachteile
Some icons could use updating, sometimes too many clicks needed for certain common actions.
- Branche: Medizinische Geräte
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
CDT practice use of Aerona
Bewertet am 19.10.2016
Working as a Clinical Technician our practice is exclusive to denture provision and found aerona...
Working as a Clinical Technician our practice is exclusive to denture provision and found aerona offers everything we need in order to function well and be organised. Took a little to get used to some functions but support have been excellent and the inital days training was expensive but was good value for our small team. Have used couple of other systems before and for what we need this does offer more than what we require.
Vorteile
ease of use, simply design. Being cloud baed has been very useful as a new buiness getting up and running it has been great to even use mobile phone to log on and book patients.
Nachteile
when trying to book a patient in, if you are not careful and trying to select a slot to book them if you accidentally click just once on someone elses name then the patient selected at the top changes. Not sure how you would get round this though
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Quality customer support
Bewertet am 26.8.2019
Vorteile
Great support from the team, any and all questions asked, open to implementing new ideas.
Nachteile
At times a little muddled in its layout.
Antwort von Aerona Software Systems
Hi David,
Thank you very much for your review!
We're extremely happy that you know we're always open to ideas and improvements. As such - we'd be very grateful if you could send us a support ticket with your suggestions for improvement or any specific areas you find buggy.
Looking forward to your email!
Best,
Gerard
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
Aerona Software Team - Superb Customer Service.
Bewertet am 25.2.2016
We have recently had the Aerona appointments system installed in our Dental Practice in South...
We have recently had the Aerona appointments system installed in our Dental Practice in South Devon. From the moment we made contact with the Aerona team, regarding the possibility of implementing the system, they have done everything possible to help us through the transition. The system itself is versatile, easy to navigate and most importantly - Web Based, giving us the opportunity to use mail chimp and associated API plug ins - increasing our marketing capabilities. The team have been absolutely magnificent in their approach to and support of us and I would recommend Brigeen and her team unreservedly to anyone who is thinking of changing appointment systems for the better!
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
Great product and great after sales service
Bewertet am 22.2.2016
Aerona is a quite straight-forward easy dental software. I've used it now for a couple of month and...
Aerona is a quite straight-forward easy dental software. I've used it now for a couple of month and hardly can find anything I would change. It is cloud based, feels very intuitive to use and any customization proposed is taken seriously.
The people at Aerona are exceptional in their after sales support. Never have I seen so much devotion from a company to get the customer to feel at ease with their product. I would definitely recommend this dental software for its robust design and infrastructure, but also without a doubt for the great people they employ.
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
I have had excellent support and the product is very easy to use.
Bewertet am 12.2.2016
I continue to learn the software. The pros are the ability to tailor the software to your practice....
I continue to learn the software. The pros are the ability to tailor the software to your practice. I have not used the practice management part of the software as I am a new practice building up my patient base. Previously I used S.O.E. but the cost is prohibitive. I don't believe that I am in any way disadvantaged using Aerona. The customer service is amazing and they really help especially with a start-up. The cons are like any cloud computing and Ireland's poor broadband network.
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
Review of Aerona Dental Practice Management Software
Bewertet am 15.2.2016
It wold be very hard to find anything negative to say about this company and its software. They...
It wold be very hard to find anything negative to say about this company and its software. They have been amazing to us here at the Cork Dental Clinic and have really transformed our practice.
They have facilitated us with every problem we have had and have been instrumental in us gaining a high profile corporate client contract. They were happy to work with this high profile computer company behind the scenes to iron out any problems that we had.
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
First rate software - excellent customer service
Bewertet am 21.4.2016
Aerona is a cloud based software meaning we have access to our system any time and anywhere. The...
Aerona is a cloud based software meaning we have access to our system any time and anywhere. The customer service at Aerona is excellent and the staff are extremely proficient. No challenge is ever too big.
I would fully recommend Aerona to any dental practice. It is a first rate software with the added benefit of easy customisation and flexibility.
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
Solid, simple & Dependable
Bewertet am 14.2.2016
Dependable, user friendly software. Clear simple interface. Regular ongoing developments & updates....
Dependable, user friendly software. Clear simple interface. Regular ongoing developments & updates. Generally helpful & responsive customer support. We've had thankfully few problems & those have been addressed quickly.
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Aerona Software
Bewertet am 17.10.2016
Great software. Easy to use and convenient as it is cloud based. Excellent support service. Have...
Great software. Easy to use and convenient as it is cloud based. Excellent support service. Have used multiple software packages and this is by far the most user friendly.
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Fantastic Software for busy Dental Clinic
Bewertet am 17.10.2016
We are very happy with Aerona in our busy clinic, the help and support form Aerona team is a...
We are very happy with Aerona in our busy clinic, the help and support form Aerona team is a massive plus when having this software in your business!
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
Easy to use, great customer service aid at all times 10/10
Bewertet am 18.2.2016
unscheduled and delete button are great features. However the inactivity login can be frustrating...
unscheduled and delete button are great features. However the inactivity login can be frustrating at times
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
Easy to use
Bewertet am 8.3.2016
Lots of ways to make this software work for individual Dental Practices . Great Customer Service...
Lots of ways to make this software work for individual Dental Practices . Great Customer Service team .