MIP Fund Accounting Erfahrungen

1. Configuration of chart of account. 2. Account code combinations to allow for control of account code usage. 3. Import/Export of data functions - We are able to import our 30,000+ lines of data for payroll entry each 2 weeks. 4. Accounts Payable EFT notifications - When we pay vendors via ACH, we set up the system so a notification is sent to the vendor each time we make a payment and it includes remittance details. 5. Administrative access controls. - Admins have the ability to control everything a user needs to see. 6. Customer support is always helpful

1. Although the import function is a huge plus, sometimes I wish we could speed up a the process for larger entries.

System is great for the $ but ONLY if you have it on premises. Once you move to the cloud they nickel and dime you to death. Any changes you need, they will charge you dearly for it. For example once we moved to the cloud, adding a new segment and changing history >$7K, I used to have a SQL engineer do it for $1K.

High costs of their customer support for any change

The Saas version makes it easy to implement and easy on the IT department (they don't have to do anything). It also makes it easy to access from anywhere. We moved from Blackbaud because their system was so clunky and I couldn't get financials out of it easily. With Abila, it's very easy to run a variety of financials that I can tailor to my needs. It's also very easy to drill down (not from the financial reports) to find the detail I'm looking for with links to supporting documents (i.e. invoices). The A/R, fixed asset and other modules let us keep accounting for everything in one place.

The financial reports are a bit limited in terms of showing groupings of departments without being able to show the total on the same report. It can't do monthly balance sheets on one report. And you can't enter operational/non-financial data for more comprehensive reporting.

The wait time for calling into their help center is still unacceptable (hold times of no less than 30 minutes). They know about this and, instead of fixing it, tell users to use their chat function. While their response time on chat is very fast, I hate having to type out my issues and responses. I just want to talk to a live person.

I think the product is very good for what we need it to do. The best part is the reports feature. Once you learn to build the reports, it becomes an even better tool.

IF and when you have to call customer support, be prepared to sit on hold and listen to that music for AT LEAST 45 minutes. It does not matter what day or time I call, they are ALWAYS busy. Our implementation specialist was paid to provide a week of training. However, I had to ask her to complete our training because she rushed through it and did not even show us one of the modules that we had paid for.

General Ledger chart of accounts setup is second to none. With the segment driven chart versus the linear style chart of accounts found in competitor products, the reporting is hands down the best I've ever seen in the industry. It also has strong audit controls for maintaining integrity within your software.

Hard to find anything I don't like about this product. I am eagerly waiting for them to bring more features to the cloud offering.

The best thing is the multi-dimentional logic built into the product, which enables it to track almost any measure (P&L, Balance Sheet) across various dimensions (company, department, program, grant, restriction type, etc.) This gives you almost total flexibility to manage your organization's finances in any way you want.

My only pet peeves - none of which are deal-breakers - are:
- Lack of drill-down capabilities straight from the reports. Say you run a P&L report and want to know the details behind a certain expense figure. In QuickBooks, you can just double-click on the figure and get a detailed report of the details behind it. In MIP you are forced to run a separate Transactions report. The information can still be obtained; it just takes longer.
- No "Balance Sheet by Month" report. This is another basic report that even Quickbooks has. It's very important when you're analyzing your historical results.
- The documentation is horrible. There are no examples whatsoever. You need to know the system already in order to understand what the manuals mean to say.
- Certain reports should give you the codes along with their names. For example, a Distribution Codes report tells you that code 1125 splits costs 40% to Program 254 and 60% to Program 350. But the report doesn't tell you that code 1125 is for employee "John Do", Program 254 is "Advocacy," and Program 350 is "Shelter". You need to run a separate Chart of Accounts report and then do vlookups. This should be a really easy thing to code into the package.

We have been using this for accounting for quite awhile and have not have any issues. It has great support and options to be able to work for what our non-profit is always needing.

The reporting could be better, more customization would be great. As a non-profit it is always something that we need reporting on and nothing is ever perfect. But that does go for many products too.

Nothing about the software is user friendly and the training process is a nightmare.
the company keeps switching trainers who leave the company and leave their clients with no connection to know what is going on

The technology feature is very difficult and the modular build up is not effective to pull out reports.

I enjoyed the ability to get an entire University on board and working in the same direction. Additionally, the ability to coordinate accounts is very helpful.

The learning curve is hard. It is easy to use poorly, and difficult to use easily. I became an adept user, but the difficulty in getting up to speed typically meant that other colleagues accomplished only the basic tasks, or neglected using it at all.

I like that it's tailored to the nonprofit company, so we can allocate expenses and revenues to specific grants.

It's rather "picky" and often difficult to use, following the steps takes some time to get used to. Changing which bank to cut checks out of is not easy for a new user to find.

This software provides local government accounting functions at a perfect level. I think the best thing about this software is it provides payroll, AP, AR, reports, budgets and fund management. The software does have other features, but buy additionally.

I think on the downside, you have to keep paying a fee annually. The software has to be updated annually. Also in Payroll, all State taxes must be downloaded to run reports.

I use the payroll module to process bi-weekly payroll. It is a great program as it flows into the MIP Fund Accounting software making it a breeze to reconcile accounts. The vendor is readily available to answer questions and is knowledgeable. No run around trying to find the answer or "fix".

The payroll module does not update some balances automatically. For instance, when PTO hours are entered on the timesheet, you still have to go to another tab to indicate Leave taken for the leave balance to be reduced. Also there are no restrictions on earning codes: someone could have a have several levels of PTO (due to increasing earning eligibility with tenure) and the system will recognize all. It would be beneficial if more than one rate of pay was also available. It is not in the payroll module, you must add the HR module.

MIP has one of the best non-profit accounting solutions out there, with its robust reporting, multiple segmentation of accounts, and ease of reviewing history in the database.

The built in custom reporting could be a little better - but there are certainly third party softwares out there that fix this problem - for a cost.

MIP is a great fund accounting software. It has been very valuable for our organization and makes it easy to keep everything in order and organized.

System is sometimes glitchy and it's hard to find tutorials for learning new things in the software.

One of the things I love about it is how easy it is to use. I am in accounts payable and I can enter them so fast and easy.

One of the things I least like about it is that sometimes when I make a mistake and fix it it won't really correct it.

I really like that you can't go in and make changes to items once you post them. It's more stable than QuickBooks was regarding this matter.

Because you can't make any changes, if you make a typo it is there for ever. Would be nice if there were an edit feature just for the description.

This software is very easy to use and customize to your specific organizational needs. It is great for non-profit accounting

The customer service at Abila is not top-notch. They reply slowly and when you purchase a new product, they do not take the appropriate amount of time to show you how to use it.

The software has many great features that make completing tasks more efficient.

It takes a while for a new user to become familiar with all the functions and features.

I like the reporting feature on Abila and the ease of saving reports for the future so I can run them monthly.

I do think the software could use an update and become more user friendly and more tech savvy. I also wish it would more better on a MAC.