Sunbird DCIM Erfahrungen

The sofeware was easy to use and learn with th help and support of the Sundbird support team.

There are alway cons with learning a new software. However I have none at this time.

Has really good features for monitoring and asset management and a very good portfolio for report generation

Not much i dont like about the software.They always try to make to the software more customer centric which is what most organizations are looking for

Easy to setup and intuitive, readily available support and training materials can help you progress your initial stages quickly. Support available and the 1-2-1 sessions have been invaluable. Quickly able to see results and how it integrates in to your environment.

At the moment there isn't anything - it is exactly as I expected and researched

Having tried to work with top five DCIM products I consider SunBird the best DCIM product on the market. It is easyest to adopt to and covers the most of DataCenter manager's tasks. Great functionality and large user group helps a lot to solve problems, which are impossible to solve in other products, like subfloor or above rack equipment placement.

Monitoring functionality needs further work. I'd put a ModBus software gateway in my wishlist.

Easy to use and synchronized with out UPS and PDUs

Lack of documentation on the application itself.

Training, training, support and training. Sunbird has a huge amount of videos, knowledge articles, and excellent support.

Importing a floor plan could be easier. With that being said, it is an extremely complicated process. Sunbird has been patient, understanding, and willing to go the extra mile to get the job done.

Visualization of the cabinets and hardware within the cabinets

Deployment of more number of devices across sites

I like it because of its ease of use, good features, great support and help if needed. Easy to update and are frequently updated.

Most of the problems I had is mostly on my side, i.e I am not familiar with terms, technical lingo and mindset. So when for instance filling in information is a bit tedious but it is getting easier.

It was helping a lot in generating reports and monitoring the daily activities

It seems that App needs more technical improvement, I have missed SLDs hardware description in some items was incorrect

The ability to see all power usage at a facility and compare to the cooling capacity is an amazing feature.

Some features require multiple clicks to access/use.

Appreciate the design of the Sunbird and the fast react

integration with other app Excel for item

The overview of item power connections assets It a huge tool. Find new corner’s every day So I think I could learn something new every day But I don’t have the time

There was already a patch to install when I was finished, so I had to wait before I could start to get a feeling with the software But it could mean we work fast and will not let our customers down

Features, ease of deployment with some reservations to importing assets and setting up a db, overall look and feel, automation, precision and wide scope of functionality.

The process of getting your existing assets in is quite gruelling if you are not using Service Now as your asset management system. Collating and matching data to dcTracks standards is very challenging for the project team. We are going to use your turn key service to ease the process.

Leveraging Sunbird dcTrack and PowerIQ gives you a through solution for discovering what you have within your Data Centers and off site locations MDF/IDF's . Dashboard capability helps to provide a quick status on a location via an "At a glance" view.

Overall ease of use is good. Videos available to help walk you through situations. Area which I think needs to be expanded on is graph modifications and best practices would be nice or based on customer info top graphs to consider.

Product is easy to use and view when it is setup. Useful as we have multiple "teams" using Sunbird to look at assets on the floor and for future projects.

Most missing features are easy to request to get added and have a quick turn around response time.

The many visualizations such as device, cabinet and floor plan (including 3D) are quite valuable to me. With the cabinet views, I can 'see' the best areas to place equipment within a cabinet without the need to be physically on site. Device views allows me to 'show' Installers where exactly the various device ports are located so they connect data cables correctly. The floor plan allows me to estimate distances so I can order cables of proper length. All of these views are invaluable to me since I support remote data centers.

That I still need to access Classic View to preform some functions. To be able to access data panel port information from the GUI is great and I cannot wait for functions like Lists and Connectors are moved there too.

The most impactful feature we use daily is the Visualization feature. We can just drop in on any specific rack and in a second know if we would be able to commission anymore IT equipment for future projects. The ease of use of Sunbird is very straight forward with the multiple tabs that make our data very transparent and available. Integration of Sunbird with our existing business processes was seamless and everyone on my team was up and running within minutes of using Sunbird.

One feature I would like to see improvement on is the "Is Empty" rule added to the Serial Number column and also have the Serial Number field flag us when we are inputting a duplicate Serial Number.

Good tool to monitor all equipment
easy to use
lots of admin/network options

needs more bulk update of devices, eg: Change Timezone or Time on all PDU's , or Connect all PDU's to NTP server by a bulk option.
etc