--- description: Ausführliche Erfahrungsberichte zu CIS Utility Billing mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche CIS Utility Billing mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CIS Utility Billing Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Betriebskostenabrechnung Software](/directory/1015/utility-billing/software) > [CIS Utility Billing](/software/121235/cis-utility-billing) # CIS Utility Billing Canonical: https://www.getapp.de/software/121235/cis-utility-billing Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.getapp.de/software/121235/cis-utility-billing?page=2) > CIS Utility Billing von CUSI ist eine webbasierte Lösung, die Kommunen und Dienstanbietern bei der Zählerablesung und dem Tarifstrukturmanagement unterstützt. Zu den Hauptfunktionen gehören Auditing, Scheck-Scannen, Prozessplanung, elektronische Rechnungsstellung, Kundenkontenverwaltung, Berichterstattung und Warnmeldungen. > > Bewertung: **4.6/5** von 165 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 165 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Continental Utility Solutions - **Gegründet**: 1984 ## Gewerblicher Kontext - **Startpreis**: 0,35 $ - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Mexiko, Vereinigte Staaten ## Funktionen - ACH Zahlungsabwicklung - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Anpassbare Vorlagen - Arbeitsauftragsverwaltung - Automatische Sicherung - Benutzer-Management - Berichterstattung und Statistik - Buchhaltung - Dokumentenmanagement - Elektronische Zahlungen - For Electricity - For Natural Gas - For Trash - For Water - Historische Berichte - Integration von Druckservices - Kommentare / Notizen - Kontakt-Datenbank - Kundenmanagement ## Integrationen (12 insgesamt) - AccuFund Accounting Suite - Badger - Elements XS - IBM Maximo Application Suite - MIP Accounting - Neptune - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sage Intacct - Trimble Cityworks - Twilio ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Betriebskostenabrechnung Software](https://www.getapp.de/directory/1015/utility-billing/software) ## Alternativen 1. [Submeter Billing](https://www.getapp.de/software/131227/submeter-billing) — 4.6/5 (54 reviews) 2. [Dynamics Billing](https://www.getapp.de/software/116775/dynamics-billing) — 4.6/5 (5 reviews) 3. [authorize.net](https://www.getapp.de/software/10209/authorizenet) — 4.5/5 (216 reviews) 4. [EnergyCAP](https://www.getapp.de/software/108973/energycap) — 4.7/5 (132 reviews) 5. [Invoiced](https://www.getapp.de/software/123731/invoiced) — 4.7/5 (149 reviews) ## Nutzerbewertungen ### "Extremely Satisfied" — 5.0/5 > **Amy** | *4. Oktober 2016* > > I've been using CBSW for approximately 9 years. The program is user-friendly and has numbered step by step instructions for most processes such as billing, late fees, collections, and disconnections, etc. Expansion modules allow for numerous options like automatic recurring payments and a fully intergrated real-time website. A few features I've found most useful are the customizability of the program to fit our needs, the work orders that sync with our Outlook calendar, and the ability to create custom reports. Customer support is knowledgeable and typically quick with response times; they also recently launched a "Live Chat" option to rapidly assist with simple questions or issues. I've found the company is open to user suggestions for software updates; they have a website for submissions. And I know first-hand that the suggestions are taken and used as they have added few of my recommendations. During my time using the program, the only thing negative would be that sometimes, after a software update, we run into a few "bugs" that require additional updates. However, when this has occurred customer support typically works with their software development for a "fix" which is implemented within a few hours. ----- ### "billing clerk" — 5.0/5 > **JUDY** | *16. Februar 2010* > > **Vorteile**: This program is such a great improvement over our previous program. There are not enough good words to say. The great customer support is there from day one, they will walk you through EACH and EVERY step to get you started, then if you should need continued help, they are just a quick call away. But it doesn't stop there - Customer support will call you every week over the first couple of monthes just to see if you have questions or problems they can walk you through. This program has made a huge difference in the way we process our billing. It is very easy to use and has so many functions that you truely do not have to do anything - the program does it all for you. The reports that this program can generate is amazing, I have yet to find something that I couldn't make into a report. > > **Nachteile**: At this time I can not think of anything. > > I recommend this program to any utilities business - although we are a small community, I feel that this program can handle much more than we use it for. ----- ### "USE OF PROGRAM" — 3.0/5 > **MOLLY** | *4. Dezember 2013* > > THE PROGRAM HAS A LOT OF SCREEN THAT YOU HAVE TO GO THROUGH TO COMPLETE CERTAIN WORK PROGRAMS AND IF YOU MAKE A MISTAKE THERE'S NO WAY TO CHANGE SOME OF THEM I FEEL THAT THE ACTUAL COMPANY DOESN'T HAVE ENOUGH CONTROL OF WHAT NEEDS TO BE CHANGED IN CASE OF AN INCORRECT ENTRY. SOMETIMES IT TAKES THE CUSTOMER SERVICE TOO LONG TO RETURN OUR CALLS AND YOU HAVE TO CALL THEM BACK AND THAT PUTS YOU ON HOLD AND WHAT YOU ARE TRYING TO COMPLETE ON YOUR JOB. THE CUSTOMER SERVICE IS VERY PROFESSIONAL AND ALWAYS SEEM TO HELP GET THE PROBLEMS SOLVED. BUT SOMETIMES IT SO SMALL THAT IF WE HAD THE ACCESS TO CHANGE WHAT NEED TO BE CHANGED THAT WOULD BE TIME SAVED. ----- ### "A great program with great tech support" — 5.0/5 > **MaryLou** | *3. März 2010* > > **Vorteile**: I set up the program while undergoing radiation treatment for breast cancer. The tech support was so great. They made the set up easy and had so much patience with me during my training. Caring, very informed tech support staff that take the time to be sure all the questions are answered and in a very timely fashion. So many reports available already but they can set up special reports to fit your needs. > > **Nachteile**: After all this time in use, I can not think of any cons to this program and the staff. I wish more companies would trade their tech support to be like CUSI tech supporters-there when you need them and they never make you feel that you are a bother to them. They look at a problem as a chance to work with you to resolve the issue. > > Great. I looked at several programs before I decided on this one and I have not regretted this choice. ----- ### "CBSW through CUSI: Consistently meeting our needs" — 5.0/5 > **Tara** | *20. November 2013* > > We have loved our experience with CUSI over the last 11 years since deciding to purchase CBSW. They are able to fix problems remotely, and are always very helpful on the phone in diagnosing any issues we run in to. The only drawback is that when you have an issue, you call them to request a call-back. I understand that this is a method that works best for many software support centers. However, sometimes when the question or issue is small/quick, it feels odd to be waiting a couple of hours for a fix. Other than that, we really have been very satisfied with our product. Each of the updates that are provided give helpful shortcuts, without taking away shortcuts or options that we are used to. This ensures that each update transition is smooth and painless. The software integrates well with our other utility equipment, and is compatible with our internal computer network. We look forward to working with Continental for many more years\! ----- Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.getapp.de/software/121235/cis-utility-billing?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/121235/cis-utility-billing) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten