WebChartMD Erfahrungen

The software is very user friendly, has an smart phone app for convenient use, allows for all modes of dictation, and has excellent support. It also has exceptional built in QA/MT functionality!

I don't have any CONS to list. The software works great!

The thing I like the most about this software is I have many users who are "technically challenged". They are able to quickly learn to use WebChartMD. The customer support staff is exceptional. They are extremely responsive to both my staff and my clients. My clients always tell me how great the support staff is when they have a problem that requires their help. The support staff is extremely patient. This product does everything I need it to do to run my business efficiently.

For my particular business, I do not have anything that I need WebChartMD to do that it does not do for me.

It offers unique feature of allowing more than one QA to review reports. I haven't heard of this from many other similar platforms, where they retrict to just one person to edit reports. Or they would force the typists to flag the report in a certain way for a second listen or so. In WebChartMD this works seamlessly. This is a huge plus.

The integration with various EMR and EHR systems being used by the customers without disrupting or annoying their IT is another strength of WebChartMD. They are able to interface any of the prevalent systems.

The line count utility for each and every user is onething that could be improved. Without giving the dollar amounts, if it can display the line count for each job/report, that would make a huge difference. Also, it must generate the line count for a QA user by taking into account the additions and corrections made by the QA user.

It is very easy and user-friendly for all levels of use within the portal.
The management reporting suite is extremely useful and a huge timesaver.
It is easy to personalize the display views to show exactly what you need.
I can login with my smartphone to monitor the Workflow Manager folder. Can even route work to others if something comes up.

Over the last 7 years, there has been tremendous growth with both the company and software. It keeps getting better and they have fresh ideas to keep improving their software. When I do seem to have an issue or suggestion, it will be addressed with the next update.
I am looking forward to an integration with QuickBooks or other accounting software.

The best thing about this software is the ease and reliability. In the last ten years, this software has made management of my business easy. I can route files to my employees with a click or so of a button. I can do reports by minutes, lines, facilities, employees, and many many other ways, which makes billing a snap. I can add doctors, clinics, hospitals, and make templates in a matter of minutes. Routing dictation is fabulous!

There are honestly no cons to this software that I am aware of. I am sure someone could find cons, but at this time, I am 100% satisfied.

This software has boosted my team's efficiency, and my client's satisfaction. We have been able to make consistent improvements in workflow for both the client as well as the transcription team. The turnaround time on dictation has improved 75% and we are consistently providing same day, same hour sometimes, turnaround time. Our goal is to transcribe right behind the dictator!

There are no cons. I have been happy to involved in providing enhancements that just further improve workflow for all involved.

We have been in the transcription business for 20+ years and we wanted a platform that was customizable for each of our clients and even to each provider - WCMD provided us the tools to do that very successfully.

This is a very user-friendly platform. We type for 100s of providers who use the platform to esign as well as 1000s of clinical staff that access the platform daily and each of them love how easy it is use.

Support services are outstanding. They promptly answer phone calls and emails. The whole staff is friendly, know your account inside and out and fast to take action when action is needed.

I have no cons to report about this platform.

The most important to my company is that it is a Word based portal that is easy to use for my MTs, QA and Provider offices, it offers 24/7 secure access to documents and is easy to set up in offices as well as at home. Documents can be edited quickly and each document offers an audit trail for each edit. It was extremely easy to integrate my medical transcription company with WebchartMD and easy to add MTs and new clients to the portal.

Hoping they add the new feature of using cell phone for dictation that captures patient demographics for physicians

The ability to customize the platform for each of our specific client needs. WebChartMD is also continually upgrading and adding pertinent new features to the platform so that we can better serve our clients. The WebChartMD corporate culture is extremely supportive and accommodating. And probably most importantly in our industry, the security is as good as it gets or better.

The platform offers everything we need. There is nothing lacking.

It is powerful and robust, yet simple-to-use medical transcription platform

There are really no weaknesses; it suits all our needs very well