Motive Erfahrungen

It’s on my iPad that’s it. User friendly.

Doesn’t stay connected to iPad, gps is not concise.

+ Interface
+ Integrations that works great for our customers and us
+ Easy to use for Drivers and main thing ELD Works great
+ Driver Mobil APP

- Cameras - Problems with them All the time
- Cameras - 1-minute video Recovery cont convenient at all, Samsara with this better
- Customer Support Could be better
- Very slow to implement changes/fixes/new features
- Mobil App for Manager has terrible units view (Grouping units under one dot its craziness)
- When Tracked Truck + Tracked Trailer moving together you see 1 group with a number of UNITS instead of combined Truck + trailer unit with their numbers and Driver Name.

I love the ability to see my split log just by checking a box

1) It would be nice see my recap with out having to go into DOT inspection mode. It should be listed right next to the graph.

2) The times on the graph at the end of each duty status should be in minutes NOT percent of an hour.

3) It would be great if there was an external button a driver could hit to mark and save a video file. So, even if they are not involved in an incident they can go back and find the file to be reviewed and sent to the police or concerned parties. As it is now, unless there is a event detected ie: hard braking or cornering etc, it is almost impossible to find the video. For example, if parked in a dock or at a truck stop and driver sees another truck hit somebody else's truck or damages property, it would be nice to be able to retrieve that video file.

The overall program is great. The reports are great and real-time tracking is amazing

I don't like the fuel program (which is important to me). There should be an easier way to make corrections than one entry at a time - very time consuming and usually makes for a bad day! But after it's completed, I'm grateful I don't have to do it all on graph paper with a pencil anymore!

Easy to use - Dashboard and document access is very handy. Knowing the fault codes are helpful in keeping the truck running better.

I was told that the hot spot would allow me to listen to Pandora and audio books as I had been. However, it is capped and not sufficient and no one from Customer Service has been able to help me and the Agent who was supposed to call me to fix my issue, has never called.

I like the ease of customization and the ease of use. I can show someone how to use this product in 10min and expect that he or she will be able to do the bare minimum required of them with this. Or I can take the afternoon and show someone how to make it work for them personally and the best way for them to use it.

There are a lot of gaps in the GPS service. I notice at least 3 times a month, the gps stops tracking. It will then randomly pick up again. If it is satellite coverage, a better system is needed.

This software makes it easy to keep up with where drivers are and what their hours of service are looking like. I am able to quickly check if they are on duty, off duty, or driving. We are able to ensure their breaks are taken on time, and that they don't driver over their allotted time.

The only con I have with this software is when you assign the unidentified driving time, it goes away after that. I wish their was a tab you could look at to make sure the drivers had accepted the time or still needed too.

Product is simple to use. It is a BYOD program. Updates are easy to install. I se the basic features to minimize the cost.

Being a small company, I have to pay for the service annually. Would prefer to pay quarterly. Some of the functionality was removed from service then added back for a higher fee.

When you are out on the road and need customer support, they are always a phone card away and very knowledgeable help. Have all the features and more that a Trucking Business needs, and should implement into their business. Keeps records, reports, and other features so that Governmental agencies, DOT, FMCSA, Insurance entities can share your records.

They lock you into service, too expensive, when you need reports or features such as fuel logs, they charge you more and lock you further into the program. When you do pay for an added feature, that you need immediately, such as Fuel Hub, they take their time to install, then they never show you how to have your drivers log in their fuel purchases. When you work with them to promote their product and company, the contacts you have just quit and leave, leaving you without warning and no way to talk to someone. You call and call, leave messages with other departments, personal and no one ever returns your phone calls. Slow to respond or even call back when you need them, however product support and technical support is top notch. They are an Indian based business and most of their support staff is hard to understand or communicate with at times.

Nothing actually! They are the worst. I hear that they were the worst and We decided to give them a chance but they lived up to the bad name they usually get.

It did not electronically logged which is what we contracted for. Thats the requirement by FMSCA and they don't even care that they device is not doing what we are paying them to do. No matter how much we called and complained, they did nothing except for promises. If you want to BE IN PROBLEMS with FMSCA, you can use them.